The Village at Waterman Lake

We chose The Village at Waterman Lake because my in-laws had been here and so we had previous experience with the facility. Also, the location and overall ratings played a big part in our decision. The room sizes here are adequate. I have eaten here, I think they need a nutritionist on site. The food is good, but I think they need more balanced meals with lower salt/fat content and more fresh foods for the residents. The best part about the community would be the friendliness and the overall care of the staff members. They have been doing such a great job since the pandemic. and they have been working very hard to contain the virus. I would recommend.

The level of care my Mother has received has exceeded our expectations. She always treated with compassion and respect. I could not have asked for more.

The staff was very caring and patient with fulfilling our needs as my mom went from living at home independently to possible independent living at their facility to assisted living within 72 hours. The ratio of nurses, CNA's and housecleaning to residents is very low allowing for an immaculate facility and individualized care. I can contact them 24/7 and always reach a supervisor. The standards are very high for the staff. The food is very good with multiple choices in the multiple dining rooms with the main one overlooking the lake. The staff knows where my mother is at every moment when I cannot reach her via cellphone. The staff has also assisted me emotionally with the work it entails placing a loved one in assisted living. The activities are scheduled and diversified.....games, movies, concerts, trips to drugstores, mystery rides and lunches, boat rides in the lake, bazaars, antique car shows!!!! They are a pro-active facility. My mom is doing so well my brother and I see her getting physically and mentally stronger. The care provided is going to allow us many more years with mom