Atria Bay Spring Village

Like many families, when we first visited Atria, we were going through a time of loss and transition. We were rather numb and overwhelmed when we met [name removed]. I can't say enough how kind and gentle she was, clear about our options, and supportive with checking in during the 15 months it took to get our affairs in order and move my Mom, [name removed], from Massachusetts. Mom settled in nicely and often mentions how safe she feels at Atria, how attractive it is, and how well-designed her small apartment is. She loves the activities. Margaret Shand creates an interesting, complex and stimulating schedule. She is also very happy with the food and appreciates [name removed], the head chef, who is very open and personable. We also particularly enjoy [name removed] at the front desk, who is welcoming and always has something interesting to discuss. I cannot say enough how fortunate I feel to have my mother at Atria, especially since I am her number one person and travel often for work. Coincidentally, I have another "mother" now living at Atria, a woman I have known since I was five years old. I saw her in the hallway yesterday and she looked more relaxed, vibrant, and youthful than I have seen her in years. When I asked how it is all going, she said, in a nutshell, "I love everything about Atria."

I love your facility and staff. I visit my aunt regularly. I am always greeted by the staff. The staff member then tells me where my aunt is at that time. 99.99% of the time, she is at an activity. Her favorite is the sing-a-longs. I admit, it is wonderful to hear all their voices singing. Most impressive is the staff singing along. The activities are very impressive. Craft days, singing, parties and even a voting day! The staff's imaginations seem to be endless. What makes me the happiest is to watch staff interact with the residents. They are so kind, gentle and caring. If you , did not know, you would think that the staff were taking care of their own mother, or father or grandparent. I believe that any family that has to make the choice to place a loved one undergoes many emotions. The two that stand out for me are dignity and respect. At Atria, the staff continuously treats residents with dignity and respect. It is part of who they are. They are angels sent to care for my aunt.

My experience at Atria Bay Spring in Barrington has been exceptional. The staff are wonderful and caring people, who have provided a home away from home for my mom in Life Guidance. The Administrative Staff have been so helpful and kind, from sales to department managers. I don't know how I would have managed without them. Lastly, the facility is lovely. I am so grateful.