Highlands on the East Side

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Highlands on the East Side

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All the staff starting with admissions,the administrator and the kind and friendly staff that work at the desk at the front door made a difficult situation much more manageable. The staff on the unit are kind and helpful and very caring to my Mom and help to get her to laugh. We are so pleased that Mom is settling in, putting on weight and enjoying the entertainment and her nice apartment. The Highlands are a blessing to us.","reviewerDisplayName":"Carrie F","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommend ","reviewContent":"The staff at Highlands on the East Side are very hands on. There are always three or four nurses in the room with them. They don't just put you on a couch all day to watch tv. They interact with the patients and genuinely look like they care for the patients. \nThe rooms are quite large. My mom loves the screened in porch and coloring.","reviewerDisplayName":"Jennifer D","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would Recommend","reviewContent":"For the most part, I'm satisfied with the care that my mother receives. The staff are involved, from the Executive Director to the CNAs. I see them on the floor often. They know all of residents and the residents know all of them. I gave my mom a birthday (93) celebration, not only did they offer the room but they prepared the area. They set up the table for the guests with table clothes and silverware and table flowers. It was beautiful. For the first time in probably 4 years, since my mom hasn't been able to take of herself, am I able to visit with her without being on duty. It's not as clean everyday as I would like it to be every day but they immediately fix the problem. They can't seem to keep a cleaning company but I'm there often so her room is pretty clean. The staff is fantastic. Upper management and staff. The CNAs are so caring and loving. The nursing staff are thorough. I feel that they are fully invested in the care and wellbeing of the residents. The maintenance men, the kitchen staff and chef are involved. The food is good. I've been invited to several activity events (a Tea) along with eating lunch with my mom sometimes. When I gave my mom her birthday party, they were in a meeting discussing her party that was to be held the next day. Her party was part of the agenda for the weekend. They have great activities coordinators. They have lots of fun with the residents. I love that they have their nails done weekly. It's a steep price but it includes everything. Meals, cleaning the suite, laundering clothes, medicine dispensing, PCP. It's seems to be cheaper than other facilities and it has, to me, a few more perks. The price has gone up several hundred dollars since July this year.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommended - wonderful facility, caring staff","reviewContent":"The secretary/receptionist, [name removed] the Director, and [name removed] the Marketing Director, all welcome us by name whenever we visit The Highlands. [name removed] the head nurse has been very attentive as to asking us about his previous medications, tests and hospitalizations. The food is excellent! He is very happy being there after living alone for the past 16 years in North Kingstown. After being there a month,\n he's participating in the daily activities rather than going back to his room to fall asleep. My husband and I just happened to visit a few times when special events and musical performances were taking place and we felt welcome to participate and were very pleased.\nThe Director was extremely helpful to me recently and pointed me in the right direction when I was very concerned when we realized that he had been financially taken advantage of by a previous caretaker. She told him (after asking our permission) that it would be best if he didn't see or talk to her again and he agreed.\n He said he feels safe at The Highlands and very happy. The Highlands is a very attractive facility, the rooms are clean and well kept. The Highlands is very affordable compared to the three other assisted living facilities that we visited. [name removed] at a Place for Mom in Rhode Island certainly gave us excellent advice in recommending an assisted living facility. She is kind, compassionate, knowledgeable and well-informed. She and A Place for Mom certainly did their very best in assisting us to find the right place for our friend [name removed] , who unfortunately doesn't have family in Rhode Island. I couldn't have asked for a better place for him or a better advisor than in what is a difficult decision to make and for that I'm very grateful. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Experience","reviewContent":"They have many activities to keep the residents engaged.The staff forms relationships with the residents.The staff keeps the family informed about the resident's progress.They are a bit expensive but it is worth it.\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"family friendly facility, great activities, happy with our choice","reviewContent":"The community is fairly small and it feels more like a family environment. The staff is very friendly and helpful. They worked with me and my father making the selection process and the final decision very easy. My father mood and health bounced right back after a week at Highlands. Meals are very well balanced and good quality. He is hardly ever in his room as he socializes all the time. In emergency situations, they are prompt and when he had to go to the hospital for a couple of days, the staff visited him and made arrangements with the hospital to take him right back where he was followed by the nurse at the facility. He is back to his routine. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"so glad I chose Highlands","reviewContent":"They participate in PACE program which kicks in after the $$ runs out. \nThe rooms are big with nice windows that open. \nStaff really care about the residents and go beyond the basics to meet needs. \nIt's not a luxury facility but the care is excellent. \nThey interact very well with Hope Hospice to coordinate extra services. \nThe food is basic and served on plastic plates but it is nutritious with the main meal served at lunchtime. \nPets are welcome. \nAll of the administrative staff are very available to family members. \nBecause the staff keep residents involved in activities loved ones do so much better and look forward to participating. ","reviewerDisplayName":"Christine C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A caring facility ","reviewContent":"Overall, Highlands on the East Side is a caring facility and I would recommend it to others. I think they lack the proper supervision, especially the overnight shift. Housecleaning could use a cleaning lesson, especially on how to properly clean a bathroom. Just like everything else, if you're not happy with the service(s) you bring it to someone's attention. Sometimes it gets fixed right away and it doesn't happen again often and other times there is no change and you have to contact the Executive Director. The food is hit or miss. Not to say it's not good, just that it could be much better. Maybe different cooks on different days. Moving day was easy, the Marketing Director was there to help welcome my mom. The staff introduced my mom to the other residents, they had tea and dessert that day. It's pricey, but it's all inclusive. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Hallkeen Management","slug":"hallkeen-management-1341648","averageReviewScoreDisplay":8,"communityCount":17,"reviewCount":215}},"communityName":"Highlands on the East Side","leadgenCompleted":false}

76936

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101 Highland Avenue, Providence, RI 02906

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02906

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<p>Highlands on the East Side is an assisted living and memory care community located in a diverse, historic neighborhood of Providence, Rhode Island. Welcoming up to 67 residents, friendliness is woven into the fabric of life here. Many of our highly-skilled staff have graced our halls with their heartfelt service for considerable tenures and foster connections between each other and those in our care. This elevates the ambiance to truly feel like a nurturing home. Throughout the communal living areas of comfortable lounges, lovely dining rooms, and activity hubs, you’ll find all you need to live an engaged life of mind, body, and spirit wellness. After an engaging day of friends and fun, your personal haven awaits. Choose from a variety of floor plans to fit your lifestyle preferences in one of our maintenance-free, housekeeping-provided apartments. If you or your loved one is looking for a happy place to spend their golden years, contact an A Place for Mom advisor today and learn more about all we offer.</p> <h3>Community Services and Amenities</h3> <p>We meet residents’ needs with a full range of services provided with the warmth of an old friend and amenities to make each day a little sunnier than yesterday. We strive to make each resident feel as though they are the only one in our care. Our committed staff does a little bit of everything, then a little bit extra -- driving, cooking, cleaning, and more. In our person-centered “Reflections” memory care program, we learn the individual life stories of our residents to support them in celebrating the opportunities each day can bring.</p> <p>Our community amenities include:</p><ul> <li>Three chef-prepared meals served daily</li> <li>Private dining room</li> <li>Café bistro for nutritious snacks</li> <li>Exercise and fitness opportunities</li> <li>Creative arts programs</li> <li>Library and game rooms</li> <li>Outdoor patios and gardens, including secure courtyard for memory care</li> <li>Musical concerts, guest speakers, and various cultural events</li></ul><p></p> <p>Depending on the level of care, our services offered include:</p><ul> <li>Around-the-clock staffing to meet needs as they arise</li> <li>Innovative memory care programming and a nurturing environment</li> <li>24-hour staff (memory care)</li> <li>Scheduled transportation</li> <li>Off-site excursions</li> <li>Beauty and barber salon services</li> <li>Bathing, dressing, and transferring assistance</li> <li>Personalized care plan and health monitoring, coordinated with physicians</li> <li>Assistance with medications</li> <li>Personalized nutritional plans</li> <li>Shopping and laundry services</li></ul><p></p> <h3>Living Options and Amenities</h3> <p>From studios to two-bedroom / two-bathroom apartments, we’re sure to have a floor plan that will fit your living preferences. Enjoy the privacy of your own living quarters or have a companion along with you. Apartments feature kitchenettes, step-in or roll-in showers, emergency call systems, newspaper delivery, and housekeeping services.</p> <h3>Care Types Offered</h3> <p>Highlands on the East Side is an <em>assisted living residence</em>, which in the state of Rhode Island is a facility that provides personal assistance to meet residents’ changing needs and preferences, and provides lodging and meals to two or more residents. An assisted living residence may also have a special care unit to provide care to residents with dementia or Alzheimer’s.</p> <p><a href="https://health.ri.gov/find/assistedliving/results.php?license=543534&amp;id=ALR01496">Highlands on the East Side Inspection Reports </a></p>

<p>Highlands on the East Side is an assisted living and memory care community located in a diverse, historic neighborhood of Providence, Rhode Island. Welcoming up to 67 residents, friendliness is woven into the fabric of life here. Many of our highly-skilled staff have graced our halls with their heartfelt service for considerable tenures and foster connections between each other and those in our care. This elevates the ambiance to truly feel like a nurturing home. Throughout the communal living areas of comfortable lounges, lovely dining rooms, and activity hubs, you’ll find all you need to live an engaged life of mind, body, and spirit wellness. After an engaging day of friends and fun, your personal haven awaits. Choose from a variety of floor plans to fit your lifestyle preferences in one of our maintenance-free, housekeeping-provided apartments. If you or your loved one is looking for a happy place to spend their golden years, contact an A Place for Mom advisor today and learn more about all we offer.</p> <h3>Community Services and Amenities</h3> <p>We meet residents’ needs with a full range of services provided with the warmth of an old friend and amenities to make each day a little sunnier than yesterday....</p>

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