700 Smith Street, Providence, RI 02908
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
I been there many times. The place is so nice. The residents have so much to do. The food is prepared by a professional, licensed chef. And it is out of this world. The campus is secluded in a large tree lined area in providence. You wont believe you are in the city. Well worth the money.Reviewed on A Place For Mom
Capitol Ridge is getting very run down.Reviewed on A Place For Mom
My mother lived in this building for some time before we decided to move her into another facility. At first, the staff was dedicated and caring, but were often cut short by managers and administrators who didn't even bother to say hello. I was particularly disappointed when I saw a charge on my mother's bill for a vacuuming. When I inquired I was told that residents only receive this service once a week, and if they needed it again, they would have to pay. My mother is partially blind, which led to her knocking over a plant, and such the surcharge. The executive director was no help when I tried to reason with the business office and seemed out of touch with the daily functions. I'm not even sure if she knew my mother's name. Also, the activities board boasted full days with multiple programs occurring at the same time, yet there were constant cancellations and activities that never actually occurred. There were several nights my mother attended bingo only to sit with a room full of residents for 30 minutes until it became clear no one was going to show up. The final straw was when my mother pressed her "pendant," which supposedly contacted the nursing staff when she needed assistance, to use the bathroom and waited over an hour for a response. A family member walked into the room to find my mother wet and was in the middle of changing her when a staff member walked in, "cleared the pendant," and left without actually assisting. Capitol Ridge has a complete disregard for personal connections and treatment. Their main priority is milking every dollar out of a resident while providing insufficient care. For almost $6,000 a month, you would expect adequate staff numbers and genuine, caring individuals. However, it is clear that at Capitol Ridge, the only thing they care about is making the most off a resident as they possibly can.
Response from Capitol Ridge at ProvidenceSeptember 24, 2014
We are very sorry for the experiences you’ve had at Capitol Ridge at Providence. Your opinion, as well as the quality of care the residents receive, is extremely important to us. Please note that we regularly evaluate and re-evaluate staff performance and community procedures through ongoing reviews, action plans, and education. We strive to continually make improvements and your feed-back helps us accomplish that. It is our purpose to help our residents age in place with care, compassion, and dignity. We meet with the family and the resident at every change of condition, and at least twice per year. Also, there are numerous opportunities to meet with our care team as we are staffed 24 hours a day, 7 days a week. Please feel free to contact us at [removed] if we can ever be of service to you and your family.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.