The Westmont at Short Pump Community

This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.

The atmosphere is always positive and happy, very helpful and understanding, very clean. Lots of activities, good food, and helpful. In one word, I am happy here. Recommend highly!!!

Overall, the operations here are well. There may be a bump in the road every once in awhile, but nothing goes unresolved for a lengthy period of time.

The nursing team has some wonderful people that help us. I sometimes have problems getting my medications re-ordered. Overall, I like it here.

I want to thank all the staff who work here every day. I feel so comfortable living here. My neighbors help me get to activities and answer any questions I had when I moved in.

My wife and I live here currently with our dog. Even though we don't need help taking care of him, it is nice to know the option is there if we need it. The nursing team is marvelous. I am comfortable knowing I am well taken care of.

I moved here with help from my daughter when the building opened. No matter what I needed, they are here for me. I have met my best friend here. Without Westmont we never would've me.

Toured this community last week and it was beautiful! The amenities are very modern. One kind resident let us look at her studio apartment and she told us how much she enjoyed being at the facility.

This is the most beautiful facility in and around Richmond. The Marketing Director, [name removed], is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- looks like a nice place to live.

If your loved one needs anything (medications etc) be prepared to show up daily to ensure it happens. You can never get anyone in the phone, they mess up prescriptions frequently, and management is MIA. My loved one was given too much medication at times; not given medication other times; and you can’t get a response on the phone about these issues and writing emails doesn’t work either so you need to show up and hope someone is there to answer your questions or give you information. . Good points are nice facility, on the ground staff is caring and friendly and there is decent food and activities and I think it’s fine for independent seniors. but be prepared if your lived one needs medical oversight.

I enjoyed the facility tour very much. All of my questions were answered and the staff was friendly and attentive. [Name removed] was wonderful!

Very friendly and welcoming staff. The tour was very informational. The facility was beautiful and extremely clean.

This is the most beautiful facility in and around Richmond, Virginia. The Marketing Director [name removed] is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- Looks like a nice place to live.

Our loved ones have been at living at The Westmont since it opened, and they have enjoyed every minute of it. The activities are out of this world! [name removed], [name removed]and [name removed] are fantastic and plan activities accordingly. My parents are never bored. [name removed], [name removed]and [name removed]are wonderful team members who truly enjoy taking care of their patients. Highly recommend!

My parent stayed at the Westmont for one month and everyone was extremely helpful to make it a positive stay for them. From the beginning with the tour to signing up to the nursing staff and maintenance was an A+ experience. There was always a helpful staff member at the concierge .The dining hall has an exceptional menu of meals or daily selections to offer. Everyday there is flyer waiting at your door on the daily activities aswell as a monthly newsletter. I can not say enough how the whole team communicated extremely well to give my parent a red carpet experience. Yes they really rolled out the red carpet on the first day entering in to the Westmont.. Thank you and please thank everyone at the Westmont for a caring, kind and exceptional experience for my parent's stay.

A top notch community with stellar care! We visited a few months back with our family from out of state. They are not quite ready to move in yet, but were very impressed by the amenities, the friendly team members and the surrounding community.

Such a nice community with caring and considerate staff. Beautiful amenity spaces and the kitchens in the apartment are so bright and modern. The white granite and white cabinets really help to open up the space.

Staff is always wonderful, and couldn't be better! The care team always takes good care of us! {name removed] runs fit exercises. [names removed] are wonderful in the dining area.

I have nothing but praise for The Westmont at Short Pump!

My mom liked Westmont at Shortpump and actually knew a few people that live here. The location was great and next to shopping and a couple of churches she goes to are nearby. It was more expensive and she just felt it was a little too "glitzy" for her which we as her family were shocked. It was a great tour and when I stopped by for more information they were attentive. It was just not the right fit for her.