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The Westmont at Short Pump Community

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14399 N Gayton Rd, Glen Allen, VA 23059

9.6
Review score
167 reviews
Add review
9.6
Review score
167 reviews
5 star
79%
4 star
18%
3 star
2%
2 star
1%
1 star
0%
See all reviews
8.7
Review score
1877 reviews
29 facilities
For pricing & availability:
(866) 374-4058
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The Westmont at Short Pump Community
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Anonymous
-
Family/friend
4.0
Our Experience
The staff (aides, dining room, and receptionist) are extremely kind and patient with my mother. The administrative staff is very slow to respond to emails, so questions sometimes go unanswered, or require multiple interactions. My mother is enjoying the food and the portions are large. My

About the facility
The Westmont at Short Pump Community

The Westmont, currently under development, will soon be the premier senior living community in a thriving Short Pump, Virginia. Here, you’ll experience a warm and gracious setting, with beautiful surroundings and care levels for independent living, assisted living, and memory care - Inspiritas.

Developed by Retirement Unlimited, Inc, The Westmont will provide residents a rewarding and engaging lifestyle with individualized support that promotes continuing independence.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Westmont at Short Pump Community

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Westmont at Short Pump Community outdoor common area
The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA 23059

Sunrise of Richmond
Sunrise of Richmond

1807 North Parham Road, Richmond, VA 23229

Heritage Green outdoor common area
Heritage Green

7080 Brooks Farm Road, Mechanicsville, VA 23111

Sunrise Villa Tuckahoe
Sunrise Villa Tuckahoe

12401 Gayton Road, Richmond, VA 23238

9.6
Review score
167 reviews
9.6
Review score
167 reviews
5 star
79%
4 star
18%
3 star
2%
2 star
1%
1 star
0%
9.9
Review score
74 reviews
9.9
Review score
74 reviews
5 star
55%
4 star
34%
3 star
11%
2 star
0%
1 star
0%
9.5
Review score
62 reviews
9.5
Review score
62 reviews
5 star
68%
4 star
23%
3 star
5%
2 star
2%
1 star
2%
9.4
Review score
66 reviews
9.4
Review score
66 reviews
5 star
48%
4 star
32%
3 star
9%
2 star
5%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Westmont at Short Pump Community

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Gluten-free
  • Kosher
  • International Cuisine
  • Professional Chef
  • Pureed Meals
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Vegetarian
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed

Common areas

  • TV Lounge
  • Computer or Media Center
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Barber Shop
  • Library
  • Private Bath
  • Meeting Room

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Billiards Lounge
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Live Well Programs
  • Reminiscence Programs
  • Bible Study Group
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Art Classes
  • Intergenerational Programs
  • Bridge Club
  • Men's Club
  • Birthday Parties
  • Current Events Club
  • Cooking Classes
  • Walking Club
  • Karaoke
  • Devotional Activities Offsite
  • Happy Hour
  • Stretching Classes
  • Trivia Games
  • Activities Off-site
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Activities On-site
  • Christian Services
  • Wine Tasting
  • Live Dance or Theater Performances
  • Community Service Programs
  • Holiday Parties
  • BBQs or Picnics
  • Live Musical Performances

Reviews

for The Westmont at Short Pump Community

9.6Review score167 reviews
9.6
Review score
167 reviews
5 star
79%
4 star
18%
3 star
2%
2 star
1%
1 star
0%
Retirement Unlimited, Inc.
8.7
Review score1877 reviews29 communities
Write a review
A Place for Mom has scored The Westmont at Short Pump Community with 9.6 out of 10 using our proprietary review score based on 122 reviews in the last 2 years. Over all time, The Westmont at Short Pump Community has 167 reviews with an average "overall experience" of 4.8 out of 5.
Overall Rating
4.8
Cleanliness
5.0
Friendliness
4.9
Care Services
4.8
Staff
4.9
Meals & Dining
4.8
Activities
4.9
Value for Cost
4.8
A Place for Mom has scored The Westmont at Short Pump Community with 9.6 out of 10 using our proprietary review score based on 122 reviews in the last 2 years. Over all time, The Westmont at Short Pump Community has 167 reviews with an average "overall experience" of 4.8 out of 5.
Parent company
Best of Senior Living 2023
Retirement Unlimited, Inc.
8.7
Review score1877 reviews29 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 167 reviews
Anonymous - Family/friend
Assisted Living
January 8, 2024
4.0
Verified Review
Our Experience
The staff (aides, dining room, and receptionist) are extremely kind and patient with my mother. The administrative staff is very slow to respond to emails, so questions sometimes go unanswered, or require multiple interactions. My mother is enjoying the food and the portions are large. My mother has gotten involved with Bible study, goes to exercise and craft classes. She looks forward to getting out and being with others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Abby D. - Family/friend
Assisted Living
October 23, 2023
5.0
The Westmont at Short Pump is BEAUTIFUL!
This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Senta B - Resident/client
Assisted Living
July 21, 2023
5.0
The only title is Wonderful
The atmosphere is always positive and happy, very helpful and understanding, very clean. Lots of activities, good food, and helpful. In one word, I am happy here. Recommend highly!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Ron G - Resident/client
Assisted Living
July 21, 2023
5.0
Resident Review
Overall, the operations here are well. There may be a bump in the road every once in awhile, but nothing goes unresolved for a lengthy period of time.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Barbara W - Resident/client
Assisted Living
July 21, 2023
4.0
Resident Review
The nursing team has some wonderful people that help us. I sometimes have problems getting my medications re-ordered. Overall, I like it here.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
May 19, 2023
5.0
Thank you!
I want to thank all the staff who work here every day. I feel so comfortable living here. My neighbors help me get to activities and answer any questions I had when I moved in.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
May 19, 2023
5.0
Resident Review
My wife and I live here currently with our dog. Even though we don't need help taking care of him, it is nice to know the option is there if we need it. The nursing team is marvelous. I am comfortable knowing I am well taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
May 19, 2023
5.0
I live here and love it!
I moved here with help from my daughter when the building opened. No matter what I needed, they are here for me. I have met my best friend here. Without Westmont we never would've me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jodi J - Toured community
Assisted Living
May 11, 2023
5.0
Tour of Community
Toured this community last week and it was beautiful! The amenities are very modern. One kind resident let us look at her studio apartment and she told us how much she enjoyed being at the facility.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
May 9, 2023
5.0
This is the most beautiful facility in and around Richmond. The Marketing Director, [name removed], is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- looks like a nice place to live.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
RVA resident - Family/friend
Assisted Living
May 3, 2023
3.0
Pretty place staff ok but horrible communication
If your loved one needs anything (medications etc) be prepared to show up daily to ensure it happens. You can never get anyone in the phone, they mess up prescriptions frequently, and management is MIA. My loved one was given too much medication at times; not given medication other times; and you can’t get a response on the phone about these issues and writing emails doesn’t work either so you need to show up and hope someone is there to answer your questions or give you information. . Good points are nice facility, on the ground staff is caring and friendly and there is decent food and activities and I think it’s fine for independent seniors. but be prepared if your lived one needs medical oversight.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Laura W - Toured community
Assisted Living
March 31, 2023
5.0
Westmont Facility Tour
I enjoyed the facility tour very much. All of my questions were answered and the staff was friendly and attentive. [Name removed] was wonderful!
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
4
Jessica W - Toured community
Assisted Living
March 31, 2023
5.0
Tour with [Name removed] at Westmont
Very friendly and welcoming staff. The tour was very informational. The facility was beautiful and extremely clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Christine W - Toured community
Independent Living
March 27, 2023
5.0
Tour Summary
This is the most beautiful facility in and around Richmond, Virginia. The Marketing Director [name removed] is lovely and very informative and helpful. The entire staff was very welcoming and friendly. The apartments were lovely- Looks like a nice place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 16, 2023
5.0
Our family loves Westmont!
Our loved ones have been at living at The Westmont since it opened, and they have enjoyed every minute of it. The activities are out of this world! [name removed], [name removed]and [name removed] are fantastic and plan activities accordingly. My parents are never bored. [name removed], [name removed]and [name removed]are wonderful team members who truly enjoy taking care of their patients. Highly recommend!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Suzanne L - Resident/client
Assisted Living
March 14, 2023
5.0
Most caring and attentive
My parent stayed at the Westmont for one month and everyone was extremely helpful to make it a positive stay for them. From the beginning with the tour to signing up to the nursing staff and maintenance was an A+ experience. There was always a helpful staff member at the concierge .The dining hall has an exceptional menu of meals or daily selections to offer. Everyday there is flyer waiting at your door on the daily activities aswell as a monthly newsletter. I can not say enough how the whole team communicated extremely well to give my parent a red carpet experience. Yes they really rolled out the red carpet on the first day entering in to the Westmont.. Thank you and please thank everyone at the Westmont for a caring, kind and exceptional experience for my parent's stay.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Larry Elmwood - Toured community
Independent Living
March 9, 2023
5.0
Toured from out of state and enjoyed it!
A top notch community with stellar care! We visited a few months back with our family from out of state. They are not quite ready to move in yet, but were very impressed by the amenities, the friendly team members and the surrounding community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jillian O - Toured community
Assisted Living
March 9, 2023
5.0
Really Nice Community!
Such a nice community with caring and considerate staff. Beautiful amenity spaces and the kitchens in the apartment are so bright and modern. The white granite and white cabinets really help to open up the space.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
February 28, 2023
5.0
The Westmont is my home
Staff is always wonderful, and couldn't be better! The care team always takes good care of us! {name removed] runs fit exercises. [names removed] are wonderful in the dining area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 27, 2023
5.0
Verified Review
My review of The Westmont at Short Pump Community
I have nothing but praise for The Westmont at Short Pump!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Viewing 1-20 out of 167 reviews

Neighborhoods
around The Westmont at Short Pump Community

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Frequently Asked Questions
about The Westmont at Short Pump Community

The Westmont at Short Pump Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Westmont at Short Pump Community 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 495-8880 to reach a resident at The Westmont at Short Pump Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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