Sunrise of Richmond

Overall we have had a wonderful experience, this community so far has been top notch. We are very impressed with the staff and the overall care they not only show our loved one but the other residents. The staff really mold themselves and cater to the residents, instead of the residents conforming to the community and changing their ways. Our mother is very happy with the meals, and given all the circumstance's and restrictions with covid - they have done very well for themselves. The activities are what what our loved ones needs, they give the right amount of encouragement without being to pushy, they are at the right pace and still give her the sense of independence. We are just very happy with Sunrise and it really does feel like a home away from home.

Our family had an in person our and it was great, the only think that knocked them our of the running was the price. Other communities were all inclusive and this was more al la carte and we were worried about being nickel and dimed. However the staff we met with were wonderful and very informative.

Everything is good at this community but it is extremely expensive. They have activities like playing with balloons, bingo and arts and crafts and outside trips for site seeing and restaurants for the residents to get out and do.

Our family had an in person tour and the staff was very friendly but we found the environment to be to noisy for our loved one.

I would recommend the community to others for their loved ones. The staff are caring and the cleanliness of the community stand out to me. My loved one enjoys it here. They enjoy the food as well.

I fell in love with Sunrise of Richmond. It’s not far from where I live. They have three separate groupings over three floors, two that are assisted living, and one that's shut-in and secured for residents with dementia. There's one main person over each unit, so they know exactly what's going on. I liked how open everything felt. It was all one loop, but not a huge loop. Because everything is circular, all the rooms have windows. There was a big circular area with dining and snack areas. Everything was easy to maneuver. I didn’t go outside, but they had a small garden area. I also liked the way they had the food set up. They gave you options, and it all looked really good. You had a weekly menu so you could see ahead what you were going to have for the week. They allow animals, which is wonderful. The lady who gave me the tour was so gentle when the residents came up and asked her questions. I was impressed with her. She was definitely somebody I would want in my corner. She didn’t blow anybody off and was happy to talk to them. She knew exactly what as going on and could answer anybody’s question within minutes. The staff wear a set uniform so you know who works there and who doesn't. I didn’t see anything there I didn’t like.

We do think they were very flexible and really worked hard to ensure our loved ones needs were met with we greatly appreciated. Our loved one was a difficult patent but they had a lot of patience with her and they truly went above and beyond what we were expecting. Our loved one is a picky eater so she was not really happy with the meals they served.

I would want other families to know when looking into Sunrise that it was a very warm environment and the staff member's were extremely kind at all times. They did an incredible even during COVID and she was extremely well cared for. Even the administrative staff is tuned in. They are not just there, it is like a family. I cannot say enough good things about this community. She adapted to this place right away, she immediately felt at home. Anytime we needed to talk about anything they were open and would work with us. They were just absolutely wonderful and went above and beyond. We could not have found a better place. The staff is happy and you can tell that they love what they are doing.

Sunrise has been beyond wonderful. They are on top of everything with the residents. The communication is excellent. Since the Coronavirus, they have had programs set up for the residents to communicate with their families through phone, facetime, email, window visits, and even individual activities in their rooms It has been incredible. They have been phenomenal with our care. Sunrise has been above and beyond what I anticipated . It's just been fantastic.

I was very impressed with the facility, [name removed] was awesome, listening, recommending, explaining and showing. Several of the clients I spoke with were very happy, friendly and seemed well adjusted to life at Sunrise.

My Dad has been at Sunrise in Richmond Va since July. He likes having his own spacious room with privacy. but unlike living alone in his home, there are now plenty of new friends (staff, residents) and activities right outside his door anytime. It was quiet and sometimes lonely before, so he is enjoying companionship. The three healthy meals are great And he LOVES the desserts!

Friendly, comfortable setting. High level care. Not available now. Most expensive of the three I've visited in the West End of Richmond.

This was my first choice but had quite a waiting list.

I can’t even tell you how happy I am with Sunrise. My mom is settling and has been thee since [date removed]. She still talks of going home but seems content??. The staff has been awesome. It has been a Godsend. Thank you for referring them to m

Park like setting and very nice bungalow style buildings. This is a definite possibility for my Mom.

A great place love the idea of a one floor for everything. [name removed] was very helpful and gave me a things to think about. I can see my mom being here.

I was very impressed with Sunrise of Richmond. The approach to care stood out (in a good way) among the communities I have toured.

This community was very nice. The community was very lovely clean and well maintained. It was a one-story building which was nice that everything is on one level. The staff was very nice and friendly very helpful on the tour. The residents that we saw and spoke too seemed to enjoy living there.

My mom who is 93 is slowly adjusting to her move here. The staff has been very good in making sure that she is taking part in many of the activities here. She enjoys going to the dining room at mealtime and she likes sitting at different tables and meeting the different residents here. We feel that this community has more of a homey feeling it is a smaller community and has been a good fit for my mother.

We had used this community respite care services while we had gone on vacation and my mom had a good time. Mom said the staff was really good very friendly and kind. She said she liked the food most of the time it wasn't like our home cooking but it was good. The community was nice very clean. Mom is not one to do activities but that didn't stop the staff from trying to get her to join in which was good. I felt very comfortable with her staying there and we would recommend them to anyone.