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Morningside in the West End

3000 Skipwith Road, Richmond, VA 23294

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Morningside in the West End community exterior
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11 Photos available
8 Floor plans
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street view of Morningside in the West End
L N - Loved one of resident/client
5.0
Relief

This is a safe and healthy community. It is a lot of money, but all the communities are a lot of money. The staff communication with the family is pretty good. My loved one enjoys the food. There are choices for the resident to choose from, an the community provides three meals a day.... Read more

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About the facility Morningside in the West End

Discover great retirement options at Morningside in the West End, a Five Star Senior Living community. Our assisted living, memory care, and respite care stays in our tranquil campus creates an ideal setting for your loved one to receive the care they need. And our convenient location in Richmond, Virginia, provides easy access to a variety of shopping and dining options for your loved one to explore.

Community Amenities and Services

Find peace of mind knowing your loved one will be in capable hands at their new home. With our 24/7 on-site nursing, your loved one will always have access to compassionate care that’s personalized to their health needs. For memory care residents, our secured community and specially trained staff create the optimal care environment where they can find newfound freedom and fulfillment every day.

In our restaurant-style dining room, enjoy chef-inspired culinary experiences prepared with senior health in mind. We’ll also handle the housekeeping and laundry so your loved one can enjoy the stress-free lifestyle that’s part of our community.

Lounge by the fire with a book from our library, tend plants at raised garden beds, or partake in a fun activity. Our medley of social events and classes — from stretching classes...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Morningside in the West End is a community within Five Star Senior Living properties. See all Five Star Senior Living communities.

Pricing for Morningside in the West End

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Morningside in the West End

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Fitness Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

Arabic
Chinese
Croatian
French

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews for Morningside in the West End

4.1

(37 reviews)

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Cleanliness

4.3

Care services

4.2

Staff

4.7

Meals & dining

3.3

Activities

3.9

Value for cost

4.1

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1-20 of 37 reviews
5.0
July 25, 2022
Paul - Loved one of resident/client
Verified Review
Would highly recommend & extremely helpful during stressful time

It Was great and the young lady who helped me on the front end get her in was fabulous

Response from Morningside in the West End

August 1, 2022

This is so great to read Paul. We're glad our team was able to make a stressful time easier for your family, and very much appreciate your heartfelt recommendation!


5.0
July 1, 2022
L N - Loved one of resident/client
Verified Review
Relief

This is a safe and healthy community. It is a lot of money, but all the communities are a lot of money. The staff communication with the family is pretty good. My loved one enjoys the food. There are choices for the resident to choose from, an the community provides three meals a day.

Response from Morningside in the West End

July 11, 2022

Thanks for your feedback L N. It is wonderful to see that your loved one enjoys the choice and quality of meals prepared by our dining services team, and that you are impressed with the communication from our entire team.


3.0
June 30, 2022
anonymous - Toured community
Verified Review

Our tour at Morningside in the West end fell flat. The facility was a little bit dingy. And I just did not get any kind of cheerful sense from anything there.

Response from Morningside in the West End

July 11, 2022

Thanks for taking the time to tour our community. I am the Executive Director and was sorry to read you didn't feel the amazing vibe we feel at Morningside. To give you another perspective on life here I would be delighted to connect you with current residents and family members who can tell you about their experiences in our community. Please contact me at your convenience if I can be of assistance.


4.0
April 13, 2022
anonymous - Loved one of resident/client
Verified Review
Good Place Overall

We've had a few minor issues. I do think they need to hire more maintenance help. They have just one person, and requests can take a while to get to. Also, on the weekends there is not as much staff as during the week. But I think places are short-handed everywhere. For the most part, the staff is friendly and cooperative. They try to work with you and work out any issues. The main thing is if they're friendly to your loved one. I think they are for the most part. My loved one complains the food is not hot when it gets to her. When I've eaten with her a couple of times, I think it's been fine. She's been pretty satisfied with the activities. I think it's a good place to take your loved ones overall.

Response from Morningside in the West End

April 22, 2022

Thanks for sharing your feelings. I am the Executive Director and was glad to read your feedback on how friendly, caring, and cooperative our team has been. When you have a few minutes I would welcome the chance to talk with you to make sure your maintenance requests have been taken care of, and to hear more about your loved one's feedback on our meal service. Please contact me at your convenience at the community.


3.0
March 8, 2022
M S - Toured community
Verified Review
My tour review

They were very friendly and helpful at this community. This community is a bit older and just felt a little dark and enclosed. It was just not the right feeling that we were looking for.

Response from Morningside in the West End

March 18, 2022

M.S, thanks for visiting with us. We're glad to read that you were impressed by the team at Morningside. While our community may be a bit more established, our resident's love to relax in our beautifully appointed outdoor spaces, enjoy a meal in our lovely dining room, or gather socially in our spacious lobby. More importantly we have vibrant, young-at-heart residents and dynamic team members. Please let us know if we can be of further assistance as you explore senior living options.


5.0
November 4, 2021
anonymous - Toured community
Verified Review
Tour of Morningside

We had a virtual tour with Morningside. They did a great job of showing us around the layout of the facility and amenities offered. It was just way too pricey for us.

Response from Morningside in the West End

November 8, 2021

Thank you for taking the time to explore our community. I am the Executive Director and recommend you come and visit us personally so you can experience first hand the amazing vibe at our community. While here we would welcome the opportunity to speak with you about your concerns about cost as we offer a wide variety of floor plans that accommodate personal preferences and budgets. We are committed to working closely with residents to help them identify the best possible options for their needs. Please contact us at the community at your earliest convenience if we can be of assistance.


3.0
October 18, 2021
Gary A - Loved one of resident/client
Verified Review
Our Experience

It looks clean except for the hallways. I would recommend families come and visit often. They treat the patients good, but the care is not very good. They're short-staffed and don't have enough staff to provide the services they say they do. The staff are nice and friendly, but overworked. It's hard to take care of that many people when you don't have the staff to do it. Sometimes the food is pretty good, but sometimes it's really spicy, which can be hard for my loved one to eat. I feel like we got in at at good rate, but we're not getting the services we paid for. And it's an older building with scarce electrical plug-ins, maybe 10-12 ft apart. They're supposed to turn her in bed every 2 hours, and they don't.

Response from Morningside in the West End

October 20, 2021

Hi Gary. I am the Executive Director and would like to have a discussion with you about your concerns. In particular we can review your loved one's care plan to make sure we are meeting your expectations, and can also discuss our menu options to ensure she is choosing options that appeal to her palette. Please let me know a time that would be convenient for you so we can have a conversation. My goal is for you and your loved one to have a Five Star experience everyday!


4.0
September 15, 2021
anonymous - Loved one of resident/client
Verified Review
Good place for family and friends who are mobile

Our loved one was only there for about a month, and due to their health they were not really able to participate in the activities and they also weren't the biggest fan of the food. The care services would be a 10 star and we would recommend to others.

Response from Morningside in the West End

September 30, 2021

Thank you for taking the time to share your feedback. We appreciate your recommendation -- and your desire to give us 10 stars for the care our team provided to your loved one!


5.0
June 30, 2021
Cheri - Loved one of resident/client
Verified Review
A Nice Place for Mom

We came here based on a referral from our friend who is a massage therapist. She had been working on a resident in the community and overheard a staff member talking in such a gentle voice to a resident with dementia. That staff member had no idea our friend was even there, so she was that gentle and kind to the residents even when nobody was looking. Our loved one seems to be very happy here. I like that it's spotless. I couldn't even find dust in the corners, so I was impressed. Outside, the garden area always looks so nice and neat, and the windows look clean. The hallways, the elevator - everything looks so nice. Everybody I've talked to has been very nice and sweet to work with. Even the residents have been nice and helpful. The care has been great so far from what I've seen. The staff will work with our loved one, even when she's cranky and doesn't want to be worked with. I haven't tried the food, but I saw her lunch one day. It was a fried chicken sandwich that looked pretty good, and some sweet potato fries, and she was really happy with that. She says the chef is unbelievable. Sometimes she complains though that there are a few things she can't eat. One strange thing is she swears up and down they never gave her keys to her room. So she's been reluctant to leave her room without being able to lock it up. But she does have dementia, so it's possible she might have forgotten. I just need to ask the staff about it. I know she's been excited to get her hair done with the beautician who's there on-site one day a week. She hasn't really participated in the activities yet, but there's a nice garden area where I've seen a group of ladies talking and enjoying themselves. They have art classes and I'm sure plenty of other things.

Response from Morningside in the West End

July 7, 2021

Thank you for such a lovely review Cheri. We are glad to hear that the kindness of our team members made an impression first on your friend -- and continue to make an impression on you as you see them in action working with your loved one. Our housekeeping and maintenance teams will certainly enjoy reading your feedback on how beautiful they keep the community looking, and our dining team will equally love your feedback on the food. It is great to read that your loved one is looking forward to her trip to our salon, and we hope she jumps into some of the many programs we offer. We're honored you chose Morningside in the West End!


5.0
March 11, 2021
Mark - Loved one of resident/client
Verified Review
Excellent Care for My Mother with Memory Care Problems

I shopped around a lot before choosing this community. This is convenient to be able to see my loved one. My initial contact was pleasant. Morningside is clean and well kept. The communication has been good with the nurses, and they tried to find answers and get back to me about any questions or concerns I have about my loved one.

Response from Morningside in the West End

March 16, 2021

Mark, thanks for your feedback -- and your 5-star rating. We're honored that after looking at many other communities in the area you chose Morningside for your mother. It is heartening to know that your initial impression was excellent, and that has carried through to all your interactions. We were especially glad to know you've found the communication with the nursing team to be great, as we know how important that is.


5.0
March 9, 2021
Eric A - Loved one of resident/client
Verified Review
I would recommend for your loved one

We chose Morningside in the West End because after interviewing 5 or 6, the staff here were ready to get the ball rolling. We did a virtual tour and they seemed more organized than the others as well. This facility is only 2 floors, so we felt it was a better fit for our loved one and not as big. The location also worked well for our family. The room sizes here are adequate for our loved ones needs. They have been pretty good with communication with us since not being able to go inside the facility. They have been very accommodating and have put us in touch with different military organizations to help subsidize the payments and wave some incoming fees. I would recommend them to others looking.

Response from Morningside in the West End

March 11, 2021

Thanks for your review Eric. We're glad to read that we were able to quickly show you the community and get you in touch with some veterans organizations. It is good to see that the apartments are perfect for your loved one, and the location is perfect for your family. It was also good to see that the communication was excellent as we know that's important, particularly when you are doing things remotely. Thanks for the recommendation and we're thrilled to welcome your loved one to our family.


5.0
February 19, 2021
anonymous - Toured community

[name removed] has been great to work with. Caring, empathetic and realistic compared to 2 of the past establishments my father has lived - Heritage Green & Sunrise of Richmond. Neither place was willing to understand nor work with the genesis behind some of my father's behaviors. [name removed] and the team at Morningside made the evaluation process simple and we're excited to have him there with the family.

Response from Morningside in the West End

February 23, 2021

Thank you for the feedback. We're glad to hear our team made the evaluation process easy, and that we've been able to give your father a new home where he -- and you -- feel comfortable. We pride ourselves on the care and compassion we provide our residents and it was nice to hear that you see those traits in the team at our community. We're honored that you chose Morningside in the West End for your father's new home.


5.0
March 18, 2018
G. Carter - Loved one of resident/client
Best care

Good place for my mother; I enjoyed the place while my mother was a resident there, she was given all the care and attention she needed. The nursing staff is outstanding. Thank you very much for taking good care of my mother.


4.5
October 6, 2017
Vickie Tyson - Loved one of resident/client
Morningside

Morningside has a professional team of caring, skilled and well trained staff. Since transferring my Aunt to this facility from another west end memory care unit, her mental and physical state have greatly improved. She is now treated with respect, compassion and sincere concern for her well being. From the extremely clean and fresh smelling facilities to the delicious restaurant style dining and fun resident activities, this facility surpasses expectations and truly stands out as an exceptional elder care facility. I would highly recommend Morningside to anyone seeking an Assisted Living or memory care facility.


5.0
May 10, 2017
Anonumous - Loved one of resident/client
Mom's new Home

Great Community! I would recommend to anyone. They take great care of their residents and make all of the families feel welcome.


4.5
May 10, 2017
anonymous - Loved one of resident/client
The Best Care EVER!

I am very happy with the care that my loved one has received. The staff is attentive, friendly and caring. They keep you active and engaged. It is great knowing that my loved one can age in place there. They have a BEAUTIFUL enclosed courtyard that gives it a park like setting. I would recommend Morningside to EVERYONE!!!


1.0
May 4, 2017
Peggy Leath - Loved one of resident/client
Very Disappointed

The place is clean; the people are friendly. My mother would ring her bell for help. It sometimes took up to 30 minutes for an aide to arrive. That is a really long time to wait for help getting to and from the bathroom. If she requested pain medicine,often it took another 30 minutes before the nurse arrived with her medication. Unfortunately, you are required to sign an agreement which forces you to pay an additional 30 days' rent AFTER your loved one has passed on. My mother was there for 40 days. The fees came to over $12,000 for a Studio Room. When you try to talk to someone at the facility about the ethics of charging the grieving family for a room that their loved one can no longer inhabit, they blame the home office. If you call the home office, no one answers their phone and no one returns a phone call. This is not a company worthy of your loved ones' care or your money.


4.0
February 2, 2017
anonymous - Toured community
Verified Review
Tour for care

I toured this community. The community was small and the rooms seemed like a study and not a bigger room. I wanted a community that had more of an apartment feeling, The community was nice and clean, but not what I was looking for. I would recommend that families tour this community for the care of a loved one


3.5
October 10, 2016
anonymous - Toured community
Verified Review
A nice tour.

I was happy with the tour here, but due to needing to use a motorized chair this community would not fit our needs. The staff was friendly and caring. It was clean and well taken care of. I would recommend this community for good care.


4.0
September 9, 2016
anonymous - Toured community
Verified Review
Gathered Information

I took a tour for a respite stay but also wanted to gather information for the future. They did a good job with the tour and gave me a lot of valuable feedback. I really liked that it is located across from my work. I did not use the community because they were unable to confirm availability.

Neighborhood around Morningside in the West End

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Frequently Asked Questions about Morningside in the West End

Morningside in the West End offers Studio and 1 Bedroom. Learn more.

Morningside in the West End has received an average review rating of 4.1 based on 37 reviews. See all reviews.

Call (804) 270-3990 to reach a resident at Morningside in the West End.

To reach a resident at Morningside in the West End call: (804) 270-3990



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.