3610 Randolph Rd, Charlotte, NC 28211
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Ask an A Place for Mom advisor at no cost.(866) 819-9754
Meals & dining
Value for cost
The tour of The Social was great. But it was further away than what we would have liked and I did not feel they would be able to provide the level of care for the price that they were asking for.
Response from The Social at CotswoldJuly 17, 2021
Thank you so much for reviewing The Social at Cotswold. We are glad to hear you enjoyed your tour of our community. For the Charlotte market, we offer very competitive pricing and pride ourselves on the level of care we provide to our residents. As we always appreciate feedback, please feel free to reach out to me directly regarding your concerns.
Mistakes every step of the way. Facility falling apart. Mixed up my moms file with another resident. Conveyed incorrect information. My mom became a different person here the short month she was here. Health declined tremendously. Lost 22 pounds in a month. Could barely “shuffle” around. Once I moved her to a better facility, within two weeks gained back 10 pounds walking like she was 20 years younger and generally 10 times happier. I’m not sure what they did to her in there. On top of poor ability to do anything successful, employees don’t seem to care that they are so bad at what they do. All the way up to the president. She will continue a trail of jobs in depressed, failing facilities. Please consider any other options.
Response from The Social at CotswoldJuly 9, 2021
Dear Matt, Please know that it was very difficult for us to read your review. We take all feedback seriously, and we recognize the importance of our role in caring for older adults. Our team is comprised of people who have a special place in their hearts for older adults, and we collectively hold a core belief that every breath breathed serves a purpose. We equally value you and your feedback, and we want to ensure that you are heard. We want to take this opportunity to let you know what we provide and expect from our team. We take great pride in our community as a safe and healthy environment for both our residents and our team members. The State of North Carolina completes surveys of all senior living facilities on an annual basis, and our State survey has reflected no negligence related to our residents since ownership. Furthermore, when I assumed the role of Community President, I invited the County Monitor to our community to provide guidance and insight so that we can continue to follow all county guidelines for assisted living and memory care communities. In addition to requirements mandated by the State, Thrive Senior Living maintains its own standards of care, as well as rigorous policies and procedures to ensure we do our best every day for those who call The Social at Cotswold home. We also maintain an electronic filing system for all resident files to certify resident information is correct, confidential and personalized -- ensuring proper care is given to each individual. Recently, our investors and our pharmacy completed an audit that confirmed zero issues regarding medication management in the community. To further enhance the resident experience at Thrive, we implement a process called “Deep-Knowing” in which we get to know each resident individually, resulting in a personalized care plan that meets and exceeds their daily needs. We understand that when a resident moves into a senior living community, the transition can be challenging – uniquely impacting each resident. At The Social at Cotswold, our team members work diligently to make adjustments easier for our residents upon move-in. As part of the move-in process, residents spend time with each leadership team member, receive frequent check-ins, and introductions to their neighbors to help them assimilate to their new home. Families are also kept up-to-date on their loved ones’ status. We do our best to make sure that it truly feels like their forever home. While we are disappointed to hear that your mother no longer calls our community home, we are happy to learn that you have been able to find a senior living setting that you feel is best suited to her. All the best, Karen Gore
Really nice area of town. This facility felt like home, nice front porch, numerous separate areas inside to sit and do things. Our contact person knew most if not all of the residents. All our questions were answered. It was a really positive tour.
Response from The Social at CotswoldJuly 1, 2021
Thank you so much for touring our community and for the kind words! We hope to see you again soon.
Everyone was very nice. The main caregiver was good and I liked her. The community was comparable in some aspects to Sunrise. Our experience was during the pandemic and short time period.
It wasn't the right place for my loved one; however, if you have a more independent loved one it may work for them. It is beautiful on the outside. I suggest asking additional questions to see if it is a right fit.
Response from The Social at CotswoldApril 12, 2021
Thank you for considering The Social at Cotswold as a choice for your loved one. We are sorry that our community was not the right fit; though we do primarily offer assisted living and memory care. We hope that you find the perfect place.
I thought for the most part The Social was really great. The area it is in is great, the staff to patient ratio was good since it was a smaller community, and the activities director was good at encouraging my mom to participate. The staff members here were always friendly and helpful as well. The only issue we had was towards the end, we did have some problems with communication and no one offered any condolences or next steps except for one of her nurses, so that was disappointing to us.
Response from The Social at CotswoldMarch 2, 2021
We appreciate your review and take all feedback to heart. We would love to have the opportunity to speak with you further about your experience and what we could have done better regarding communicating with you. Please reach out to me at [removed]. Thank you, Lydia Jacob, President
[name removed] gave an excellent review. Pricing is very competitive. The grounds look great.
Response from The Social at CotswoldFebruary 25, 2021
We appreciate the rave review! - The Social at Cotswold Team
When our loved one is able to go into the dining room she is very happy with the meals, and the activities are great. The community sends emails updating the families regarding covid and they post calendars on the back of the residents doors showing the activities.
Response from The Social at CotswoldFebruary 25, 2021
We do our best each and every day to make sure our residents are as happy and healthy as can be, and we're glad you're loved one is having a great experience! Thanks so much for the review. - The Social at Cotswold Team
We chose The Social at Cotswold because we liked when we did the virtual tour and we liked what they had to offer. Also the sales person was really good. My dads room is pretty big, it is a nice size for one person he is in a private one bedroom. We recently have had a lot of issues with the business office, I think they need to improve on their communication.
I have been very happy with the response to covid-19 outbreak that the facility has taken. I feel my mom is kept safe. There have been times I was concerned and these were addressed immediately. Thank you for your continued care.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.