9 Sherwood Lane, Marietta, GA 30068
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
I love Phoenix. This is a top notch community. Communication is very important. Affordable for top notch. My mom has been here since [date removed] and I am very very satisfied. The staff is professional, very attentive, friendly, and meet all my needs and requests in a very timely manner. When I get a phone message giving me an update on mom, it is not just short, it is detailed and I feel they go above and beyond and that just tells me they are passionate about what they do and that is the key. [name removed] the Executive is on the ball and always great to work with, no question.Reviewed on SeniorAdvisor.com
My Mom lived here for 1 year.Just as she moved in it was bought by Pheonix and was previously owned by Atria.According to the residents everything was very pleasant when they owned it. Soon after she moved in many of the great staff members left cause they did not like the Pheonix culture and quite honestly we found out soon after why. The food is nothing to get excited about. there were bugs numerous times in my Moms room, they are remodeling (tearing down walls and attic work while the workers are wearing masks the residents are breathing in the dust particles and paint fumes. The activities are elementary-not at all intellectually stimulating and the daily trips minimal (like going to a nice restaurant or happening in the area like shows or movies. Social stimulation did not happen much in the dining area and as far as resident counsels it was a waste of the residents time to complain about something cause nothing was done until someone voiced leaving and then I was told the staff was not happy with me. When the Executive Director spoke with me on the phone and did not like what he was hearing he hung up on me- very professional. All I know is do not even think about this for your loved one-she or he deserves much better.
Response from The Phoenix at Johnson FerrySeptember 12, 2019
Phoenix Senior Living takes the trust of our residents and their families very seriously and it disappoints us that you have these perceptions of your experience. Our hope would be that you would contact us directly and allow us to discuss your concerns. Unfortunately with this being an anonymous post, we are not in a position to contact you. We do hope you contact us at the community or at our home office in Roswell, Georgia.
Very beautiful. Independent living is the only available facility at this time.Reviewed on A Place For Mom
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.