Greenwood Place

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The staff was friendly. It just seemed dated and not as a fresh appearance as other communities.

Our family had a virtual experience and it was okay, they gave us a video we could watch that took us around the community and then we could communicate back with them with any questions we had.

Very friendly staff, good public room for socializing.

We think that Greenwood Place is really family orientated and has a true sense of a community environment. After visiting a lot of other places we just felt very comfortable choosing this community. It has been really great so far and we are happy with the activities.

We chose Greenwood Place because [name removed] reached out to me and was seeing how they could help us and other facilities would not even call back. She walked us through everything and kept in great contact and that is why we chose it. When you are faced with this situation, you feel overwhelmed and she answered all my questions and it meant a lot to us. The room sizes here are adequate. The common areas are always impressively clean, but sometimes her room is not vacuumed as well as it could be. I would definitely recommend to others looking.

The people were extremely nice and supportive. Each person shared their thoughts about how to move forward with Dad's placement. My only concern is that the rooms and courtyard are very small. The community is clean and very close to home which will allow me to visit him frequently.

friendly environment. residence were engaged. looks like a lot of activates.

As soon as I walked I was greeted by laughter. There was a Acitivties director doing a game on the table. She had about 15 to 20 people engaged all by her self. I was impressed with her compassion. She took time to stop and walk over to see what I needed. The building was clean and I smelt popcorn. The lady at the desk was friendly and helpful. My aunt passed away so I no longer need a place for her but I would recommend this small homey place.

My dearest friends father was a resident at Greenwood Place for almost a year. I visited with her on numerous occasions, always very upset when we left because of the way the patients were treated and very obviously uncared for. He has been there over a year now but what I saw the last time I visited with her, I feel morally obligated to write this review. Again, these are things I saw for myself. - late evening and through the night, 1 caregiver for close to 20 people with advanced dementia. - patients dishevelled, greasy hair, fingernails uncut and absolutely filthy. - patients sitting in wheelchairs, slumped over asleep for truly 3 or 4 hrs at a time. -Times that we visited for the entire day, periods of 20 to 45 min would go by without us seeing a single employee. -Actually have been asked if we would mind "keeping an eye on everybody" in the main area "since you're going to be sitting here anyway" -a woman permitted to crawl around on the dirty floor, under tables, eating dropped food off the floor. The worker told us they allowed it because she would not stay sitting in a chair and "they wont let us tie her in, even though that is safest" I could go on and list 2 dozen other sad situations but I think makes a clear point. Most disturbing is that these examples are not rare or an exception. This is consistantly what I have experienced and seen every time we have visited. Arrangements are being made to move her dad but his family is afraid to even tell management in fear her dad will suffer consequences because so many people have already moved out.

My mother went to Greenwood at age 92 kicking and screaming. Three months later she admitted that she needed to be there. She grew to love her room. It became her home. She enjoyed the bingo and art until she couldn't go anymore, but her dining room time was special. She would really make the effort to go. She loved all the hugs, ice cream, attention and nursing care that came to her in her little room. Administration and nursing were tops in helping me with transitioning to a nursing home when it was time after 2 years. We both still miss Greenwood and it's ' home' feeling. It was just the right size.