The Crossings at Bon Air

9100 Bon Air Crossing Rd, Richmond, VA 23235

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The Crossings at Bon Air in google map
street view of The Crossings at Bon Air

About the community The Crossings at Bon Air

The Crossings at Bon Air is a premiere senior living community in Richmond, Virginia which offers multiple levels of care. Our 17-acre campus is dotted with senior apartments designed to embrace a variety of lifestyles and needs. We aim to celebrate retirement living by offering enriching activities, decadent dining, and convenient services. Regardless of how residents choose to spend their time, our attentive staff is nearby throughout the day with abundant resources and experience. Our professional team is ready to offer purposeful care and an exciting new phase of retirement.

Community Activities and Services

Whether your ideal morning includes a restful walk or a spirited game of poker, we present plenty of opportunities to satisfy an array of lifestyles. Our community activities inspire new friendships, introspection, and exploration into new skill sets.

Some of our activities and amenities include:

  • Happy-hour pub
  • Game room
  • Crafting room
  • Restaurant-style dining
  • Fitness center with classes

We offer a spectrum of services for every care level. We understand that needs are dynamic, which is why our friendly staff carefully evaluates each resident’s concerns and preferences. We also offer services that satisfy residents’ nutritional and physical needs.

Our specialized services include:

  • Chef-inspired meals
  • Housekeeping and linen service
  • Home maintenance
  • Respite care
  • Assistance with activities of daily living (ADLs)
  • Transportation assistance
  • Parking garage

Living...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for The Crossings at Bon Air

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Crossings at Bon Air

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Full kitchen
Kitchenette
Ground floor units
Private patio, deck, or balcony

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Central fireplace

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

On-site dining options

Bar or pub

Recreational areas

Fitness center
Game room
Piano or organ
Raised garden beds

Activities

Devotional activities on-site
Devotional activities offsite
Educational speakers / life long learning
Day trips and outings

Reviews for The Crossings at Bon Air

4.1

(29 reviews)

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Cleanliness

4.1

Care services

4.1

Staff

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Meals & dining

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Activities

4.1

Value for cost

4.1

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1-20 of 29 reviews
4.0
October 13, 2021
Patricia - Toured community
Our experience

I have been able to visit this community on many occasions, I bring senior actors to put on a theater show for the residents. The community is very clean and well kept, but not a good fit for our loved one due to the price.

Response from The Crossings at Bon Air

October 13, 2021

Thank you so much for your review and for being an important piece of our community. We look forward to helping you and your loved one in your search for their next home even if it's not with us. As always, give us a call or stop in anytime!


4.0
May 5, 2021
anonymous - Toured community
Verified Review
Our tour experience

The independent and assisted living facilities are quite nice. I've been involved in music volunteering there, and I have friends whose parents live there, and they love it. The people there were nice and friendly, and the facility looked pretty, although there was not much closet space. But the memory care floor is what stopped me. There were wheelchairs all lined up with people leaning to the side like skeletons, not being engaged.

Response from The Crossings at Bon Air

September 28, 2021

Thank you for your review.


5.0
May 5, 2021
anonymous - Toured community
Verified Review
Tour of The Crossings

We toured The Crossings at Bon Air and really liked it. It was clean, everyone was friendly, and from the calendar that we saw it looked like they provided a lot of good activities. I would not have hesitated to put my mom in this facility.

Response from The Crossings at Bon Air

September 28, 2021

Thank you for your review.


5.0
September 15, 2020
Anonymous - Loved one of resident/client
Overall great place for a loved one

This community is a little more on the pricey side, however the staff is amazing they are very caring. One thing we really liked about The Crossings was how when you entered the building it was very clean and had a warm welcoming feeling to it. The apartments my mother lives in look very modern which is really nice. She really seemed to love the food they serve, and since she is in independent living she doesn't need the care services they offer, but the staff is very good to my mother and they really do go above and beyond. .

Response from The Crossings at Bon Air

October 21, 2020

Thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience possible.


5.0
August 26, 2020
Eddie Stagg - Loved one of resident/client
Great place for mom and highly recommend

We chose The Crossings at Bon Air because it was recommended from friends and members from our church. Everyone we talked to spoke very highly about it. The room sizes are more than adequate, they are very nice size. They also have options on different room sizes based on needs. During COVID, they offer to do facetime with the families and communication by phone. They have only had 2 cases of COVID since it has started, they have been really on top of it. I would highly recommend this community.

Response from The Crossings at Bon Air

October 21, 2020

Thank you for taking the time to share your thoughts on The Crossings at Bon Air. We are proud of our amazing team and their continued commitment to providing extraordinary care to our residents.


3.0
June 16, 2020
Anonymous - Loved one of resident/client
Verified Review
The Crossings At Bon Air

The community is clean, but they could to a bit more thorough of a job. The receptionist is always very friendly. We do wish the staff would communicate with us a little more about any issues, problems, or changes in medication. They also lack responsiveness to our inquiries at times. Because they are in memory care, my loved ones are a bit limited in what they are able to participate in as far as activities go. I do wish they would encourage my mother-in-law to participate a bit more. The price here is great for what you get; definitely a good value. They have a very large memory care room where they are both allowed to be together and we found this to be very rare among senior living communities in the area. We felt The Crossings was the right fit because they could remain together. Our rep with A Place for Mom was wonderful and so helpful initially with finding places.

Response from The Crossings at Bon Air

October 21, 2020

Thank you for sharing your feedback. We take great pride in creating a wonderful environment for our residents and are always striving to continuously improve to achieve this goal.


5.0
May 14, 2020
Laura Thompson - Loved one of resident/client
Verified Review
They are knowledgeable and helpful

The Crossings are inclusive in all levels of care. The staff is very friendly. They have more amenities than the other properties I looked at. Their rooms are larger and they have washers and dryers in the units. Food is good.My parents have a balcony that overlooks the woods. The marketing staff was very knowledgeable and helped to guide me in the move in process.

Response from The Crossings at Bon Air

May 15, 2020

Thank you for your review! We are happy to have your loved ones with us.


5.0
October 15, 2019
Anonymous - Loved one of resident/client
The Crossings at Bon Air

Mom has really made a lot of friends at The Crossings at Bon Air. She is playing bridge 3X a week. She came there after a hip replacement. Their physical therapy crew is the best. We are all very happy with this place for our Mom

Response from The Crossings at Bon Air

December 18, 2019

Thank you for taking the time to share your thoughts on The Crossings at Bon Air. We are proud of our amazing team and their continued commitment to providing extraordinary care to our residents.


4.0
July 26, 2018
Anonymous - Toured community

The Crossings at Bon Air was very clean and modern looking. The staff seemed friendly and the residents seemed engaged in the observed activities. I spoke with one of the residents who had done and article in a local new paper, and she was raving about the facility and staff. [Name removed] was helpful, and asked to find out answers to question she couldn't answer. They even had a small café where people could gather and have a few drinks (if doctor approved). I can only give a 4 star rating based on a visit, not residence

Response from The Crossings at Bon Air

June 13, 2019

Thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience possible.


2.0
July 9, 2018
Anonymous - Loved one of resident/client
Poor meals & service

Our mother has been a resident of The Crossings at Bon Air in Richmond, VA for 8 years. During this period, she has reported to management there continuing problems with poor quality meals and poor service in their dining room. This is unfortunate, as our mother and other residents look forward to socializing over a decent evening meal. Until management recognizes and fixes this problem, we cannot recommend The Crossings.


4.0
July 2, 2018
Anonymous - Toured community

Pleasant, bright. We know several residents here from dad's church. I liked the independent and assisted levels being available and even blended in one hall so Dad wouldn't need to be moved twice. Seemed lively and flexible meal plan was appreciated. Also the 30 day respite care option was s great idea.

Response from The Crossings at Bon Air

June 13, 2019

Thank you for sharing your thoughts on The Crossings at Bon Air. We are proud of the amazing team and their continued commitment to providing extraordinary care for our residents.


5.0
April 16, 2018
Anonymous - Toured community

I spent 2 hours touring with [name removed]. I was able to view 3 aprtments and every are of the facility. I also talked t several residents and got great feedback. I really like this facility. The cost is at the high end of his budget so we need to crunch numbrs to see if this could work for him.

Response from The Crossings at Bon Air

June 13, 2019

Thank you for sharing your thoughts on The Crossings at Bon Air. We take great pride in our staff who help ensure that each residents has the best experience possible.


4.0
November 3, 2017
Anonymous - Toured community

[Removed] was great, nice, clean facility. All on building


2.5
August 24, 2017
Anonymous - Toured community
Verified Review
Just to big and hallways to long

Our tour here was nice and the staff did a great job showing us around and answering all our questions. But we knew right off that this community and the very long hallways were not going to be the right fit for my mother who is in a wheel chair.


5.0
July 25, 2017
Michelle Odden - Loved one of resident/client
Verified Review
We love The Crossings at Bon Air

From the moment we walked in the door of The Crossings, we were impressed. Large open lobby, staffed reception desk, residents talking and laughing, wide hallways, well lit, nice smelling, beautiful dining room, friendly staff, great food and large apartments. With the unique mix of independent living, assisted living and memory care, this place has it all.


5.0
July 6, 2017
Anonymous - Loved one of resident/client
Verified Review
Comfortable Care!!

My mom and dad have both recently moved into this community and they are loving there new apartment. The staff where very kind during this process and have helped them make a smooth transition into there new living environment. They have had no complaints about the meals and are enjoying participating in activities from time to time with the other residents. Overall we are happy and would recommend it.


4.0
April 12, 2017
Anonymous - Loved one of resident/client
Verified Review
Nice staff

The staff at The Crossings were attentive and helpful during mom's short stay here. The only complaint she had was that the food was always cold and terrible. The community was clean and well maintained. They offered daily activities and I would recommend this community.


5.0
March 23, 2017
Anonymous - Toured community
Verified Review
Really nice!

I thought that this was a very unique place and we liked it. The community was nice on the inside and the out and the people were just fantastic. This location however, would not suit my friend. All in all this was good people.


4.5
March 15, 2017
Anonymous - Loved one of resident/client
Great Place for Mom

Very nice place for Mom to have her respite care. Very clean safe, friendly environment. If ever needed again this will be my first and only choice.


3.0
February 3, 2017
Anonymous - Toured community

Concierge is fantastically friendly and professional. Price is at upper limit of what is affordable to us, probably stretching too high.


Neighborhood around The Crossings at Bon Air

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Frequently Asked Questions about The Crossings at Bon Air

The Crossings at Bon Air offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Crossings at Bon Air has received an average review rating of 4.1 based on 29 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.