Sterling Ridge

I am really grateful for the help and kindness I received. We ended up finding a cute apartment for my mom as she refused to accept assisted living. I believe in the next year or so she will have to & I will follow up again for help. Everyone was super kind and I thought it would've been a good fit for my mom. Having someone to call at a Place for Mom was a godsend. The ability to have so much info and willingness to help was awesome.

What sticks out the most about Sterling Ridge would be how supportive all of the staff members here are. The apartment sizes are good and fit my loved ones needs. I would recommend Sterling Ridge to others looking.

They are super friendly and attentive! They keep my mom engaged and happy, it's a great fit for her! Based on our experience so far we would absolutely recommend this community to other families.

We have had a wonderful experience. They have helped and worked through any issue that has come up. I would highly recommend Sterling Ridge.

[name removed] is really great! She's responsive, knowledgeable, and conscientious.

With Sterling Ridge, you aren't getting a fancy, new property. But the people are nice, the food is good, and you can't beat the price.

They were very friendly. The care services have been very good. The interaction with the staff has been excellent. They try to get my loved one, engaged with the activities but they have not participated. They helped to get a home health care person to come in. Overall, I would recommend to other families.

They're wonderful overall. Definitely a lot belter than the last place. They seem to be taking care of my loved one and treating him well, which is the main thing that was not happening at the last place. Their communication is not great. And they could also improve on the food. But I appreciate that the facility doesn't smell and that the quality of care is good.

This is a marvelous community in a bad neighborhood. The community has hired and kept staff members, and this provides continuity for the residents. My friend has been able to have the same caregiver for several months in a row and this is huge plus for us. The staff communication has been able to respond quickly to any questions or concerns that the family has. This is a community I would move into myself. There are three meals a day served to the residents and there are choices for the residents to choose from.' This is a very secure community for the residents as well.

Overall it has been a good experience. The staff are responsive to the family's questions or concerns about our loved one. It would be nice to know when the bathing, housekeeping, and additional care is provided by the community. There are three meals served a day to the residents. There are specials and a standard menu for the residents to choose from. Some of the activities include bingo, outings, chair exercises, movies, and more for the residents to engage with. There are also special events the community puts on for the residents.

I like the fact that while mom is in memory care and her husband in assisted living they placed an extra bed in moms room so that they can have more time together. While visiting with mother I have observed the interactions between staff and patient and am in aww of their tenderness and compassion.

They have been great, and my loved one is very happy. It is clean. The staff is great, and they are very kind and communitive. They have a bus, that takes residents on tour. My loved one seems to be a lot more happier, which makes me happy. They seem to be more invloved, with my loved ones daily care.

The community was nice and the staff were accommodating. They went above and beyond with the care for my loved ones compared to other communities I had worked with in the past. The aides and techs were very friendly and nice to work with. The communication with the staff was a little disjointed. The receptionist and other staff didn't know about the passing of my loved one and that my other loved one was in the hospital. So they left the room open, and this then brought up some questions if the staff were checking on my loved ones like they told the family they would. The monthly fees went up for care levels even though the community hadn't assessed my loved one, as they were still in the hospital. They just assumed my loved one would need additional care. We ended up having to bring the care level fees to the staff's attention since my loved ones weren't in the community.

This has been pretty overall been a positive experience. There have been a few times they have dropped the ball on a couple of things. The community was recently sold, and I'm not sure if there has been a change of communication level due to this change. The community isn't communicating with the family as well as they should be about the medical care my loved is receiving.