1-20 of 54 reviews
My tour review
anonymous - Toured community
This community was nice and had smaller rooms than some of the other communities it was also more expensive.
Lovely caring facility
Kim - Child of resident/client
We have not had personal experience with the meas and dining service but from just seeing the dining hall it is beautiful and the meals look good. They do offer exercise classes and social setting activities, so the residents who choose to participate.
Such a blessing
Karen - Loved one of resident/client
One of our impression of Oakmont especially after looking at other communities was that it is so bright, light, and open. It really has a happy and positive atmosphere to it. The activities director [name removed] is awesome, she always has something going on. There is live entertainment every week and they just do a really good getting the residents out and about and really encouraging them to stay involved. We were very impressed with the marketing director also, they know everyone's name and there are a lot of residents at Oakmont. It is a real family orientated community, and the med techs and aids are just as amazing.
Found a Place to Call Home
John - Child of resident/client
The community is nice with friendly staff. They were able to assist with the transition of my loved from the care levels.
The nice thing about this restaurant is they allow you to dress however you like and feel comfortable.
Michael M - Child of resident/client
We had to move our loved one from memory care to assisted living and [name removed] and [name removed] was extremely accommodating. They set up our loved ones room so quickly. They have made our loved one feel very welcomed and comfortable. Our loved one has been very satisfied so far, and the activities are opening back up. The community has a lovely rose garden, it is absolutely phenomenal our loved one calls us all the time saying she walked around the garden. The dining service is very nice, they have nice lined tables where the staff members will come up to the residents and give them different meal options to choose from. People are always smiling there and mingling with each other, that was one of our major measuring sticks to make sure this was going to be the place for our loved one.
Our Experience at Oakmont
anonymous - Child of resident/client
It's a beautiful facility. They have really nice outdoor areas with gazebos and patios where you can sit and eat lunch when the weather is nice. They have a chef on staff, but the food is a little fancy for my loved one's taste, and a little spicy sometimes. But they work with you and let you pick other things off the menu. She really loves the soups they make. And most people there like the food, so it's just a matter of taste. They have a lot of activities and do things for all the holidays, which has been good. I would highly recommend them to just about anybody. They have been excellent in helping us do pretty much everything. They've had trouble getting help, like everybody else in the area, but they have great people there. The memory care manager is really wonderful. All the girls there are wonderful and have been very helpful, especially the girls in the front office. They really helped me get my loved one moved in and settled. I know my loved one is safe, and they keep an eye on her. I really appreciate the staff a lot.
Our tour experience anonymous - Toured community
We found Oakmont of the Lakes to be very expensive. And nothing looked particularly nicer than other places we considered. My biggest concern was that they were just starting a memory care facility there, so I wasn’t sure if that was going to be very effective for my loved one.
A beautiful place to live.
Marla K Charles - Child of resident/client
We moved mom to Las Vegas in 2012, so she could be near us.
She has lived at this facility for 8 years. From Assisted Living to their new Memory Care unit, I could not have been more pleased with her care. They treated us all like family.
[name removed] is in charge of some very caring, compassionate, staff members. She leads by example. She was loved by us and Mom.
Great place for your member to live!!
Love this community! anonymous - Resident/client
The rooms and overall layout of Oakmont would be a five out of five, for us we have the only two bedroom in the place so it works out. The food would be about a four out of five, and we would absolutely recommend this community to others
well worth your consideration
Scott C. - Loved one of resident/client
This community is a good option, I would have them check this community out. I think this community is offering an above-average service for this time during covid.
The room sizes are good, she has a one-bedroom and is happy with it.
My mother has suggested that sometimes the food is great and sometimes not so much. My mom is more social now at Oakmont than she has in a long time.
I would definitely recommend the facility.
anonymous - Toured community
Contact was wonderful in addressing all questions & providing other information I'd not thought of. Again, this is an early fact-finding mission for the "next step" in my mother-in-law's" care, but I was very impressed with the entire presentation, and feel this will remain one of the top possibilities on our list.
Front line staff runs this place
anonymous - Loved one of resident/client
The residents are well taken care of. Care staff is always helping going above and beyond. The building and my mom's room was always clean. The front line staff is the ONLY reason this place runs well. Management is horrible. They are not transparent and always give you the run around. The nurse never comes out of her office and didn't know who my mom was by name. Staff always looked overworked and tired but still provided excellent care. During the pandemic lockdown they still did tours and let family members in if they were on the director, [name removed], good side.
OLD REVIEWS NEW OWNERSHIP
anonymous - Toured community
These are old reviews, before Oakmont took over March of 2018. Id like to know opinions of the food.
[Name removed] and [Name removed]
The place is wonderful but I encounter the most rude people who works ther 8 hrs a week. I am a private caregiver for one of the client and this is what happen I order breakfast for her and they delivered in 30 mins its wonderful.At lunch time I do the same thing I order for lunch 11:30am,I follow up my order after 35 mins they said “they will deliver there shortly, I follow up again 12:15 I call again to follow up because my client is really hungry and she needs to take meds so I offer my client if I can go downd to the Kitchen and pick up her food personally and she said I dont think they will allow you to get the good in the kitchen, they always delivered my food here. And one of the important thing I cannot leave her alone because she is totally blind and deap in case what happen to her its my responsibility,anyway 12:45 I call again and they said in 15 mins they dont place the order thats why and my client is really mad because she is hurgry and I keep telling her I m sorry because lunch time usually the busy hour for them. I call agaid at 1:45 and they said she will follow up almost 2:00 pm My client is really hungry finally they deliver 2:00 o’clock and the caregiver who works there his name is [name removed],he came with an angry face and he hand me the food and he said nxt time you should go down and pick up the food with loud tone if voice instead apologize he is rudely said who is your agency I will talk to the nurse and I will charge my your client for delivery and he turn back away fr me with an angry voice. I called the front desk and I will try to explain what happen and what [name removed] acting in frint of my client they dont listened to me, instead One of the employee came up to the room and her name is [name removed] and she said to my client can I talk to her outside for a while and she close the door and I said please dont close the door because she is not stable in he high chair eating and she excuse me I been working here for so long and I am her nurse..and she talks to me rudely instead of saying what exactly happens between me and the cg.I’m trying to explain my situation and she keeps bragging that dont you know I am also a director in this facility [name removed] said to me. So I answer her back “you dont need to tell me your position here yiu have to lusten each side and she said no no no I was there when you called and I can here your voice and said si many thing that I dont understand..I was so mad because how does she gets that position and she is rude and no manners .She said I have to respect my clients and she turns back away from me and I said “I do respect my client thats why I do everything to give her lunch on time, and I said for giving my client lunch food at 2:00pm its an abuse for erderly. and she turn back with bad looks.” For me its a horrible experience for 15 years as a caregiver , this is my first and last to work there and also I have a lot of clients that asking if where they can live in the future but absolutely nit reccommending that Atria Sunlake...very poor service 0 star for me
They provide quite a few activities anonymous - Loved one of resident/client
I absolutely recommend this property to other families that are looking into various options. The staff is very kind and I haven’t had any issues at all. They provide quite a few activities as well. They have outings to go to grocery stores, shopping centers, and pharmacies. As for onsite activities they have bingo, card games, and outside entertainment. People come in weekly that are either storytellers, musicians, or singers. They keep everyone up to date on what’s happening by printing out calendars for everyone’s convenience.
A. Smith - Resident/client
Caring staff and I love the feeling of safety and well being whenever I need help, somebody is right there for me.
Anonymous - Industry reviewer
I see and visit many of the communities in my life with work. This community stands out from the rest. Always clean, decorated and residents seem very happy.
RJ Champein - Loved one of resident/client
My dad has been here over 4 years. They have been just wonderful to him. Everything he needs is right here. Caring and loving staff.
anonymous - Resident/client
This is by far the best assisted living community. I have enjoyed living here for the past 4 years!
anonymous - Loved one of resident/client
I visit this community often I can’t say enough good things about it. My brother lives here for past 8 years. Everyone is so helpful and treat him great. I recommend this community to anyone looking for assisted living.