Avamere at Cheyenne

Avamere at Cheyenne is better than most places I've visited in the last two years. They are building a new wing that should be opening soon. The only problems we've had are the debit mix-ups that we have finally solved. Just keep an eye on the billing.

I would feel comfortable putting any relative or loved one there.

When my mom first move in, she had to quarantine for 10 days due to Covid, and then pretty quickly after that they had to shut down due to an outbreak. So things were a little rough at first. But the people there are great. All the staff members have been super responsive and available and are very friendly. They were working with reduced staff for a while with people out sick, but they seem to be back in full swing now. I thought that they handled those Covid challenges the best they could, and they always have a great attitude. My mom loves the cleaning guy. He leaves her place spotless, which she appreciates. And the staff in general have gone above and beyond for her in some circumstances, especially when we weren't allowed to go in and help. I definitely feel like we found the right place for her. She's really happy. It's just that Covid has been really hard.

We chose Avamere because we were referred by a friend from church, they had a nice little space off of the dining room where you can have little get togethers, and the facility itself is very newly remodeled and clean. They have a menu with choices, if the residents do not want what is being served they are able to make them something else. Her room is very nice and spacious, she has got a kitchenette and a private bathroom. I really like the staff they are wonderful. The director [name removed] is awesome and she is there even on her days off and always reachable. They have plenty of activities provided for residents to participate in. They always have med techs who are on staff to give people their medicine or if people need any type of help. Residents get necklaces and if they need help they push that and someone comes to assist them. They do have transportation available if needed, the busses take the residents to doctors appointments, grocery shopping, or just little fun trips. Mom is very happy here and I would highly recommend them to others who are looking.

Two months ago they got a new head coordinator and she is terrific.They do activities like bingo everyday and I think that they could add a few more versatile activities for everyone. I would recommend this community based off of what you want and can afford. Value wise this was the best, this community is clean and you feel comfortable walking around feeling welcomed.

We did not tour this facility as it did not meet our stay requirements for respite care. It is the highest priced facility that met our location needs. Otherwise the information provided was very satisfactory. Therefore, we would consider this facility as second line.

I very much enjoyed my tour with marketing Representative. [name removed] went above and beyond to help place my mom. I immediately felt a warm family friendly environment that my mom would be cared for and loved. Many fun activities too!! The entire staff is awesome!! Mom’s excited to move forward and make new memories with friends that make you feel like family. I personally feel confident and happy mom will enjoy her new home.

My loved one was able to stay here, until a medical condition moved them to a hospital. Since my loved one is not yet ambulatory, they aren't able to be in the community. Once they are able to transfer from bed to chair, then we plan on having the community to care for our loved one again. The community is willing to work with us, in taking care of our loved one. All of the family members are happy with this community and the experience so far. The community had socially distance bingo and chair yoga that our loved one participated in. There are several other activities available for the residents to choose from.

Very nice building and friendly staff. No change of rooms if Mom needs to add services. We will bring her to visit Avamere

We thought that the property while somewhat dated was clean. Staff was friendly.

We worked with [name removed] on 2 separate visits while we were making our selection for my parents. She was outstanding! Out of 8 facilities we visited, she was the most personable, professional and knowledgeable representative of all. I can't say enough good things about her.

The staff here go above and beyond all of my expectations. They are taking 100% care of my Father and they pay a lot of attention to his needs. I really didn’t think they would be on it this quickly. From what my Father has told me, he really likes the food. The grounds themselves look good and it’s nothing super fancy. The only thing I could say is that the carpet could use some cleaning. The reason why we picked this facility I because of the quality of care for the price that you receive. I would recommend this community to other people.

Brookdale Cheyenne was a nice community. The staff was friendly and answered all of our questions. It had a little of that institutional look and feel. It also did not meet our needs location wise.

Brookdale Las Vegas was a very nice tour. The staff was friendly and knowledgeable. The environment was very clean and well-maintained. We chose another community that was a better fit for our budget.

We toured this community for care. The staff did not impress us. This community did not have the environment that we wanted. The community seemed to be nice but needed some small improvements. They had activities for the residents who may have wanted to participate. We would suggest that families tour this community for the care of a loved one.

The staff at this community have been very understanding and helpful to my fathers situation. They where accommodating to his needs and made sure to provide him with excellent care. I am thankful for them and everything they did for him.