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Seaton Chesterfield

1000 Twinridge Ln, Richmond, VA 23235
8.4
Review Score
75 reviews

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Anonymous - Family/friend
4.0
My review of Seaton Chesterfield

The staff (aides) are very friendly and knowledgeable. But they are generally slow in responding to the resident's pendant alert system, especially at night. I brought this to the attention of the director several times. Housekeeping was great. Communication with the family was good. The move in process was also good. Meals are of the highest quality and the menu is on a good rotation. The executive chef knows what he is doing. One area of improvement would be better supervision of the aides at night. Also, a more timely dispensing of meds, especially PRN meds, needs to be worked on. I would definitely recommend Seaton Chesterfield, with the understanding that it isn't perfect. I realize that finding and retaining capable staff is difficult. This is probably true in all assisted living & nursing homes, so that should be taken into consideration.... Read more

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About the facility Seaton Chesterfield

Situated within the eclectic culture and cobblestone streets of Richmond, Virginia, Seaton Chesterfield provides exceptional care to Virginia's seniors, blending the comforts of home and around-the-clock care into one exclusive assisted living and memory care community. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand.

Their state-of-the-art culinary program is designed with residents in mind. Residents have the freedom to eat whenever they’re hungry in the elegant, restaurant-style dining area. Using only the freshest ingredients, the chef-led culinary team whips up creative, mouthwatering entrees, desserts, and snacks for daily meals and special events. Plus, any of the gourmet meals can be modified to suit dietary restrictions and preferences.

Between meals, residents are free to relax in their private quarters or engage with each other in distinguished common areas. Cozy up by the central fireplace, catch some sun on the landscaped courtyards, or indulge yourself in the on-site salon! The campus also has fun recreational areas. With spaces like these along with inspirational activities filling their monthly calendar, making the move to Seaton Chesterfield is an easy choice.

State Licensing...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Seaton Chesterfield is a community within Discovery Management Group properties. See all Discovery Management Group communities.

Pricing for Seaton Chesterfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Seaton Chesterfield

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Compare

Seaton Chesterfield1000 Twinridge Ln, Richmond, VA 23235
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8.4
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9.8
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9.6
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8.5
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Seaton Chesterfield

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Chopped Meals
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews
for Seaton Chesterfield

Write a Review
8.4
Review Score
75 reviews

Review Score

75 reviews
8.4

Out of 10


5 star

57%

4 star

32%

3 star

7%

2 star

0%

1 star

6%

A Place for Mom has scored Seaton Chesterfield with 8.4 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Seaton Chesterfield has 75 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

3.7

Care Services

4.3

Activities

4.3

Staff

4.1

Value for Cost

4.2

Overall Experience
42
24
5
0
4
Date Submitted
6
10
18
Reviewer
0
46
29
0
Care Received
20
55
1-20 of 75 reviews
Sort by

4.0
Anonymous - Family/Friend
Memory Care
January 12, 2024
Verified Review
My review of Seaton Chesterfield

The staff (aides) are very friendly and knowledgeable. But they are generally slow in responding to the resident's pendant alert system, especially at night. I brought this to the attention of the director several times. Housekeeping was great. Communication with the family was good. The move in process was also good. Meals are of the highest quality and the menu is on a good rotation. The executive chef knows what he is doing. One area of improvement would be better supervision of the aides at night. Also, a more timely dispensing of meds, especially PRN meds, needs to be worked on. I would definitely recommend Seaton Chesterfield, with the understanding that it isn't perfect. I realize that finding and retaining capable staff is difficult. This is probably true in all assisted living & nursing homes, so that should be taken into consideration.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

4


5.0
Sue D - Family/Friend
Assisted Living
December 21, 2023
Verified Review
A great place for loved ones

They have wonderfully helpful. I personally haven't been there but a lady that visits my sister in law says it's extremely clean. Everyone has been very friendly and helpful. They treat my sister in law like family. She is clean and happy. They do lots of enrichment, crafts, dining out and even out to see the Christmas lights. If we had the funds we would keep her there permanently.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 27, 2023
Verified Review
A nice place for your loved one

This is a nice facility. It is modern and clean. The administration and staff are accessible and super-caring. Overall, this facility is a very good value for the money. They could use a little more variety on their meals.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
November 13, 2023
Verified Review
our families experience

What we like the most about the Seaton Chesterfield community is the staff. The staff members are helpful and personable with the other residents. The community itself is also nicely decorated and inviting.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
September 28, 2023
Verified Review
our families experience

Our loved one would give the meals and dining a 0, they hate the meals that are served. I wish they were better staffed as far as having more people but I think that's a problem with most places. Everyone there is kind, and the place is kept very clean.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

2

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
September 1, 2023
Verified Review
Nice friendly community and Welcoming facility that it well lit and friendly.

They have gone through 3 different chefs, but things are getting better now. General statement - wholesale administration changeover this spring. Have had some difficulty with medication administration. They are rigid rule followers. But, they worked well with me to get things right for my mother. Overall she is happy there.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
June 9, 2023
Verified Review
Treated with Dignity, safety kindness

My loved one is happy here and they are accessible to her needs. There is a separate PT/OT pair of professionals that are excellent and have been there the whole time we have been there. They are excellent. . Although there has been a very large turnover this year (only 2 LPNs remain and none of the major administrators remain we still feel it is the best fit. It is the best price around with very good overall ratings. The facility is newly renovated and updated. We recommend especially for seniors with some mobility issues. They will fit right in. A person with very little infirmity May feel a bit out of place. But puzzles and games (Bingo white board general games- scrabble- hang man - etc) in the living room are daily. They enjoy a happy hour every couple of weeks. And folks come in to sing with harp, or guitar, or piano or gospel singers. Even a bi monthly Rosary Group come. I really like that they give my mom a choice to use their pharmacy or that I can supply my own meds for her and they deliver them using the latest computer medicine delivery model to assure orders are correct. Only lacking is administration communication. It was better last year before all the changes. But my mother's personal needs were met and effectively dealt with easily.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5


3.0
Anonymous - Family/Friend
Assisted Living
June 8, 2023
Verified Review

My family and loved one have had an average experience with Seaton Chesterfield. We would recommend that you ask lots of questions to different staff members and residents during your tour to make sure you are getting the entire picture and correct information. Make sure you continue to advocate for your loved one and visit often to make sure your loved one is doing well. During the time our loved one has been here, it has been hard to find staff to answer our questions without being vague, and us having to ask further follow up questions.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


4.0
Lisa - Toured community
Assisted Living
April 12, 2023
Verified Review
Tour Review

Our family had an in person tour with Seaton Chesterfield and we thought the tour experience and the community was nice, but our loved one liked smaller buildings with a more intimate setting like [community name removed].


3.0
anonymous - Toured community
Assisted Living
March 24, 2023
Verified Review
Tour Review

Our family had an in person tour with Seaton Chesterfield and overall the tour experience was okay, we knew it wasn't going to be the correct place for our loved one and the pricing just was not quite right.


1.0
Anonymous - Family/Friend
Assisted Living
December 28, 2022
DO NOT SEND YOUR LOVED ONE HERE

My father has been here since [date removed]. It has gone down since Discovery Senior Living took over it earlier this year and changed to Seaton. Staffing is minuscule. The ones that have been there for a long time are awesome but are getting burned out. The company is more interested in making the place look pretty versus fixing important things like t plumbing. Currently they haven’t had hot water in 5 days. Multiple plumbing issues which several residents have had to temporarily relocate to vacant rooms .. including my dad who has been sleeping in his recliner since Christmas night with just a lamp (no TV,) and no one communicates to him about when he can get back to his own room. Last week residents didn’t get their meals until 9pm. The food is cold and awful. There have been issues over the last 6 months with lack of communication from staff, long response time for several falls my dad had, I can go on and on. We will be relocating him to a new facility very soon. Very mismanaged.

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

1

Response from Seaton Chesterfield

January 20, 2023

Hi, Anonymous. At Seaton Chesterfield, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (804) 406-9484!


5.0
Joy Naworal - Family/Friend
Assisted Living
December 10, 2022
The Seaton of Chesterfield can not be beat

The minute we walked in we were impressed. The sweet smiles of the residents just immediately felt like little Aunts who were so glad you came to visit. I have to say every place we talked to, every place we went to, it was all about the money. The happy faces of the residents stayed with us for days. The lady who gave us the tour we just fell in love with her Laugh she felt like that fun cousin. Our 2nd visit was Halloween mom came and the same lady greeted us in a full witch costume. Her green face, false nose and fake eyelashes as she was seriously going over the paperwork was like the Carol Burnett Show. The 4.5 star rating made all the sense in the world to us just from meeting this one woman. THEN we met everyone else and they all take their jobs very seriously. I don't know who is in charge of hiring here but kudos to them because they have a wonderful group of People to care for your loved one. All I can say is don't waste your time visiting anywhere else. THIS PLACE IS HOME.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Alison H - Family/Friend
Assisted Living
November 2, 2022
Think very hard before you put your loved one here

My relative died after being here only 21 days. The staff members working with him were friendly and kind, but the facility always had filthy floors. His health went down very quickly at this facility, and I think a lot of it had to do with inadequate care. He needed more than they offered but they accepted him as it is all about the money with Seaton. That became so painfully obvious when they charged thousands of dollars after his death! They use true voodoo accounting, and I will not be surprised if this has to go to court to settle. They tell you the first month is free, but all lies. You only get the remainder of the month free. For example, if your loved one moved in on the 21st, only the remainder of the month is free. That is VERY different! Being that our loved one died on day 21, we should have not owned any room rent. Instead, we were charged $5K for the month AFTER he died!

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
September 20, 2022
Verified Review

When the new owners took over, the old staff left and everything went downhill from there. They were not properly checking in on the residents like they should have been. My dad laid for 2 days before they had to call an ambulance because he was having some sort of reaction. I would not recommend placing anyone you care about here.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

2


3.5
anonymous - Toured community
Assisted Living
June 16, 2022
Verified Review
Tour experience

After speaking with Seaton Chesterfield they had told me that they were not appropriate and would not be able to meet my loved ones needs. A couple of weeks later they called me and asked if I had made a decision yet on a facility, so I was just very confused by the whole situation.


4.0
anonymous - Family/Friend
Assisted Living
May 16, 2022
Verified Review
Good place for mom

We really like their overall communication - they send out monthly newsletters to all the families. If there is a problem we can quickly address it to someone that is in charge and they are able to handle it in a timely manner. They are constantly working on improving things.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.0
KY - Family/Friend
Assisted Living
March 25, 2022
Verified Review
Would Recommend It

They are short staffed. The people that I do see there are very caring. My loved one loves the food but up until recently it has declined. They try very hard to keep the activities going. The place is clean. There is room for improvement. We like the smaller size and the one level because it's easier for my loved one around. The therapy staff alone is 5/5 stars!


5.0
anonymous - Family/Friend
Assisted Living
March 24, 2022
Verified Review
I would recommend to anyone

The staff members were very friendly, and when it came to the meals and dining service our loved one had no complaints. We stayed for some activities which were all enjoyable. The value for the money was good and we would recommend this community to others and would go back there again if need be.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
T T - Toured community
Assisted Living
December 10, 2021
Verified Review
My tour review

This was a great community I just felt that there was another community that was a better fit for my loved one. This community was also on the bigger side and I was looking for something not as big and more homey feeling for our loved one.


5.0
anonymous - Toured community
Assisted Living
December 8, 2021
Verified Review
Community tour

Our tour with Seaton Chesterfield was great. Unfortunately the location was just too far from us.


Viewing 1-20 out of 75 reviews

Neighborhood around Seaton Chesterfield

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Frequently Asked Questions about Seaton Chesterfield

Seaton Chesterfield offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Seaton Chesterfield 8.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 327-1990 to reach a resident at Seaton Chesterfield.

To reach a resident at Seaton Chesterfield call: (804) 327-1990



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To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.