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Seaton Chesterfield

1000 Twinridge Ln, Richmond, VA 23235

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Seaton Chesterfield community exterior
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anonymous - Loved one of resident/client
4.0
Good place for mom

We really like their overall communication - they send out monthly newsletters to all the families. If there is a problem we can quickly address it to someone that is in charge and they are able to handle it in a timely manner. They are constantly working on improving things.... Read more

Read all reviews

About the facility Seaton Chesterfield

Situated within the eclectic culture and cobblestone streets of Richmond, Virginia, Seaton Chesterfield provides exceptional care to Virginia's seniors, blending the comforts of home and around-the-clock care into one exclusive assisted living and memory care community. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand.

Their state-of-the-art culinary program is designed with residents in mind. Residents have the freedom to eat whenever they’re hungry in the elegant, restaurant-style dining area. Using only the freshest ingredients, the chef-led culinary team whips up creative, mouthwatering entrees, desserts, and snacks for daily meals and special events. Plus, any of the gourmet meals can be modified to suit dietary restrictions and preferences.

Between meals, residents are free to relax in their private quarters or engage with each other in distinguished common areas. Cozy up by the central fireplace, catch some sun on the landscaped courtyards, or indulge yourself in the on-site salon! The campus also has fun recreational areas. With spaces like these along with inspirational activities filling their monthly calendar, making the move to Seaton Chesterfield is an easy choice.

State Licensing...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Seaton Chesterfield is a community within Discovery Management Group properties. See all Discovery Management Group communities.

Amenities at Seaton Chesterfield

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews

for Seaton Chesterfield
4.4(63 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

3.6

Care Services

4.4

Activities

4.5

Staff

3.0

Value for Cost

4.3

Overall Experience
39
18
3
0
3
Date Submitted
3
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11
Reviewer
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36
27
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Care Received
10
53
1-20 of 63 reviews
Sort by

1.0
Alison H - Loved one of resident/client
Assisted Living
November 2, 2022
Think very hard before you put your loved one here

My relative died after being here only 21 days. The staff members working with him were friendly and kind, but the facility always had filthy floors. His health went down very quickly at this facility, and I think a lot of it had to do with inadequate care. He needed more than they offered but they accepted him as it is all about the money with Seaton. That became so painfully obvious when they charged thousands of dollars after his death! They use true voodoo accounting, and I will not be surprised if this has to go to court to settle. They tell you the first month is free, but all lies. You only get the remainder of the month free. For example, if your loved one moved in on the 21st, only the remainder of the month is free. That is VERY different! Being that our loved one died on day 21, we should have not owned any room rent. Instead, we were charged $5K for the month AFTER he died!

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

1


1.0
Anonymous - Loved one of resident/client
Assisted Living
September 20, 2022
Verified Review

When the new owners took over, the old staff left and everything went downhill from there. They were not properly checking in on the residents like they should have been. My dad laid for 2 days before they had to call an ambulance because he was having some sort of reaction. I would not recommend placing anyone you care about here.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

2


3.5
anonymous - Toured community
Assisted Living
June 16, 2022
Verified Review
Tour experience

After speaking with Seaton Chesterfield they had told me that they were not appropriate and would not be able to meet my loved ones needs. A couple of weeks later they called me and asked if I had made a decision yet on a facility, so I was just very confused by the whole situation.


4.0
anonymous - Loved one of resident/client
Assisted Living
May 16, 2022
Verified Review
Good place for mom

We really like their overall communication - they send out monthly newsletters to all the families. If there is a problem we can quickly address it to someone that is in charge and they are able to handle it in a timely manner. They are constantly working on improving things.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.0
KY - Loved one of resident/client
Assisted Living
March 25, 2022
Verified Review
Would Recommend It

They are short staffed. The people that I do see there are very caring. My loved one loves the food but up until recently it has declined. They try very hard to keep the activities going. The place is clean. There is room for improvement. We like the smaller size and the one level because it's easier for my loved one around. The therapy staff alone is 5/5 stars!


5.0
anonymous - Loved one of resident/client
Assisted Living
March 24, 2022
Verified Review
I would recommend to anyone

The staff members were very friendly, and when it came to the meals and dining service our loved one had no complaints. We stayed for some activities which were all enjoyable. The value for the money was good and we would recommend this community to others and would go back there again if need be.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
T T - Toured community
Assisted Living
December 10, 2021
Verified Review
My tour review

This was a great community I just felt that there was another community that was a better fit for my loved one. This community was also on the bigger side and I was looking for something not as big and more homey feeling for our loved one.


5.0
anonymous - Toured community
Assisted Living
December 8, 2021
Verified Review
Community tour

Our tour with Seaton Chesterfield was great. Unfortunately the location was just too far from us.


5.0
Karen - Loved one of resident/client
Assisted Living
August 17, 2021
Verified Review
my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately, the community was just not in our price range


5.0
anonymous - Toured community
Memory Care
April 3, 2021

Loved this facility which can meet my mom's needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
William D - Loved one of resident/client
Assisted Living
February 24, 2021
Verified Review
I would absolutely recommend them, we have had a great experience

All I have been able to do is window visits since I am not able to go inside the facility due to lock down. I have had really good interactions with the director and head nurse and they are some of the sweetest people I have ever dealt with. They have really bent over backwards for me and if I have any issues or concerns they are on it. As far as I know, my mom and dad are in a good place and happy so I have nothing but good things to say about Elmcroft and I would absolutely recommend them.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
September 25, 2020

Mom has been at Elmcroft for six years and has been very happy! The facility is bright and cheerful as are the staff. She has been well cared for and made to feel special and at home. I would highly recommend Elmcroft.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
margaret - Loved one of resident/client
Memory Care
September 19, 2020
Rest at night

My brother is being care for by Elmcroft's staff and I can sleep at night knowing this. He says the food is delicious which is the most important thing to him at this time in his life and it makes him happy. The staff has always been helpful when inquires are made about his care. I plan to go their myself if the occasion ever arises if not for just the activies. It is well run.

Cleanliness

3.5

Friendliness

4.5

Care Services

3.5

Activities

5

Value for Cost

4


4.5
Thankful - Loved one of resident/client
Memory Care
September 18, 2020

They take care of my mother, feeding ,security clothing, but some of her clothing seem to get missing, tops, pants, socks, bars, PJ not sure where they are and cant' find them. The price seem to keep going up too much it's almost $4000. that's a lot of money for us, if it goes over $4000 we will have to move her someplace else. They did an excellent job with COVID-19 moving people keeping them safe and secure, lettings us know what was going on, keeping us abreast of any situation, Thank You.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Kathy Corless - Loved one of resident/client
Memory Care
September 18, 2020
Unexpected Blessing

My sweet Mom has been a resident of Elmcroft in the Chronicles Wing for a little over a year now. My sisters and I really grieved over the thought of Mom being in a facility. We had taken turns caring for her in our homes, giving up our work positions because we felt we could do the best job. When Mom fell and got a bad UTI, we almost lost her. She spent a good week in the hospital in Richmond and then a rehab facility after that. We really had to face reality, admitting that we couldn’t continue her caregiving in our homes. After carefully considering the options available, we settled on Elmcroft. We immediately knew it was a special place. One just knows when folks are sincere or just trying to put on a good face to make an impression. When you find out that many staff members have been with a facility for years, you know there is much more invested than just a pay check. They truly care about the residents and treat them like family. During this Covid 19 Pandemic, the Activities Director, [name removed], has faithfully made FaceTime calls with Mom for both my sisters and myself. We might not have been able to visit in person but to see that smile on your loved ones face just warms your heart and gives confidence that they are being loved and taken care of. An Assisted Living/Memory Care facility may not have been in the plan for our Mom, but she is happy, is thriving, and we are very grateful for the Elmcroft community!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
rose McDermott - Loved one of resident/client
Memory Care
September 18, 2020
Amazing

The people at elmcroft are amazing. They made it seem so easy to get my mother in law in their memory care unit. They didn't pressure us at all.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
September 11, 2020
Verified Review
Home away from home

I have seen and toured many facilities in the Richmond area. We chose Elmcroft of Chesterfield because it is a smaller facility that allows for a more family like placement. Also. it is all on one floor which allows for accessibility for the dining facility, courtyard, and lobby with less stress for the residents. The room sizes are adequate, she has a private room and has her tv, 2 recliners, a bed, dresser, it is definitely big enough to make them feel like they have their own space. They have a private chef who prepares all the meals, he knows the residents on a personal bases and interacts with them and takes to heart their needs and recommendations. My mother has never complained about the food and family members are always welcome. During COVID they have been on top of the game. There is some room for improvement on activities. I have recommended Elmcroft to every person my age looking for assisted living placement for their loved ones. The executive director is very hands on who is present and available to participate in the care of your family member.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Kim Lipp - Loved one of resident/client
Memory Care
September 10, 2019
Exceptional

My Mom has been at Elmcroft for 4+ years. She loves the staff, facility, and activities! When she first moved to Elmcroft, her husband had recently passed, and she had been in the hospital for 21 days - I never thought she would recover as she did! The love and care she was given at Elmcroft helped her get back in the game! She now enjoys every activity, 7 days a week, especially the musical entertainment that is routinely scheduled at Elmcroft. Because the Elmcroft staff tends to her daily needs, I am free at my visits to focus on just enjoying my time with Mom. The staff are all exceptional - and happy. It is a real blessing to see smiling faces at work taking care of your loved one! The facility is well run, as the Director Luann sets the tone for positivity, cleanliness, and fun! Thank you Elmcroft staff - you guys are all a God send!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tina Miller - Loved one of resident/client
Memory Care
September 9, 2019
Plush Living without the Plus Pricing!

Plush living without the plush pricing! Plush living includes a friendly and professional staff who are more than willing to accommodate the needs of my Mom! They truly take the time to make sure Mom is comfortable and has what she needs. They have something enjoyable for Mom to be involved in EVERYDAY throughout the day. Mom has lived alone for over 20 yrs and likes this much better because there is always something going on for her to either participate or watch. The outings to the library and local museums have been her favorite! During my "interview process" at Elmcroft, they made sure that not only would my Mom be a good fit but if she would be a good fit for them! They cared about her wants/needs and wanted to make sure that they would be able to offer everything she wanted/needed. I was impressed by the tenure of the staff from the Executive Director to the kitchen staff. This was stability that was very important to me when I was looking for a comfortable place for Mom. The food is good! The variety is good! They have allowed my Mom to be herself and to have FUN! We visit as often as we can and her great grandchildren like to visit their GG and the kids are welcomed there as well. I feel as though the pricing was more than fair for her room size and the services included. The most important thing is that my Mom is extremely happy with her residence. She's been there now for 4 1/2 months and this has been one of the best decision we have made for her. THANK YOU Elmcrot of Chesterfield for your hospitality and taking care of my Mom. Truly is the BEST Assisted Living Facility in the Richmond area.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
KimmyC - Loved one of resident/client
Memory Care
September 9, 2019
Best place to live!

Both of my parents are at Elmcroft; with my father being in memory care. They look out for daddy and call me with any concerns. He is very content being there and they adore him. With my mom, she has been made ambassador for the floor and greets everyone with warm welcomes. She and my dad have been married for 64 years and they always include them together with activities and even had a very nice anniversary dinner for them. The staff at Elmcroft are the best; so friendly, compassionate, and so loving with everyone. I could not ask for a better place for my parents; they have been at Elmcroft for almost two years. I have been to other places and those places don't even compare to what Elmcroft offers!!! Very clean!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 63 reviews

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Frequently Asked Questions about Seaton Chesterfield

Seaton Chesterfield has received an average review rating of 4.4 based on 63 reviews. See all reviews.

Call (804) 327-1990 to reach a resident at Seaton Chesterfield.

To reach a resident at Seaton Chesterfield call: (804) 327-1990



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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.