Porter Place Memory Care

There are no words that can do justice to the praise I have for Porter Place in Tinley Park. I placed my 100-year-old grandmother into their care approximately 16 months ago. I can state with complete conviction that my grandmother is blessed to have the best care I have ever seen. The staff are so kind, thoughtful, understanding, and compassionate. Without question, I would highly recommend this facility to anyone who is looking for exceptional care for their loved one.

My loved one has been a resident for a year and a half. I feel comfortable having her there knowing she is being well cared for. An acquaintance from church mentioned it was where her mom lived and she only had good things to say about it. So a friend and I went together to tour. I wanted to have a second opinion with someone else and get additional information I may not have thought of. The information you provide about your loved one is essential to getting the best possible care for your loved one, from medication to allergies, to history, to food preferences, everything pertaining to them is crucial. The staff is caring and knowledgeable about the residents. The nurses and aides answer questions when you call and when friends visit, send me pictures if she participates in the activities. Receptionists, [name removed]& [name removed], are fantastic! Maintenance Director, [name removed], and Life Engagement Director, [name removed], are fabulous! Family & friends feel welcome. This is a top quality facility.

Porter Place has been a blessing for my husband and myself. Three years ago I made the hard decision to bring my husband to memory care. The nursing assistants are kind and take good care of my husband. The nursing staff is always on top of his health, and the director listens to your concerns and acts on then quickly. I would recommend Porter Place to my friends.

Porter Place pretty much saved my life. I couldn't handle my Mothers Altzheimers, cried for weeks after I decided to place her in a Memory Care Facilty. Turns out almost 10 months later it was the best decision for her and me. Porter Place is a Godsent. The administrative staff is exceptional and truly cares about your loved ones as their own. The understand the disease thoroughly and treat your loved ones with respect. I will remember for the rest of my life that I heard the couple days it was 30 below zero and the administrator of the facilty stayed over night! They are incredible people

Porter Place is a great place for a loved one. It has courtyards to enjoy outdoor space and the staff always communicates with family of any issue that is occuring with your loved one. The activities indoors and outdoors make a happy fun time for the residents! Visit to the Fire Dept. was a fun event for my brother! He enjoyed going to the Resale shop to pick out some cool clothes !! It is always clean and much sunlight coming in all over ! The new massage room will be very good for some residents to feel comfort.

I researched many memory care facilities for my Aunt, and I chose Porter Place because of the friendly staff and the smaller size of the facility. The building is secure and they provide so many activities for my aunt, and for family to come and be a part of the community. I attend the monthly support group that Porter Place hosts, the last Thursday of each month, which is ran by 2 wonderful hospice nurses. They are a godsend to us caregivers. I feel at ease knowing my Aunt is being well taken care of in a safe community.

Putting my husband in memory care has been the hardest thing I have ever done. Thankfully, the loving care at Porter Place is PHENOMENAL! The staff are quick to respond and extremely supportive! This applies to everyone from administration to receptionist to daily caretakers.

Porter Place is caring, resourceful and pro-active in maintaining my husband's safety while allowing him to be as independent as possible. The atmosphere is homey, the staff responsive and the activity programs are inclusive. He receives very good care there.

We moved my father from a prior facility and almost instantly could see a difference in staff engagement at Porter Place. I attribute that to good leadership within Porter Place. I would for sure recommend Porter Place to anyone trying to find caring and support for a loved one. The facilities and reception are very nice as well.

Porter Place was my third choice. -Enclosed courtyard, Free Wi Fi, Free Cable -Laundry and Linen Service -Will hang your TV for you. -Personalized activities -Nice rooms etc. -Residents are encouraged to leave their rooms -Staff locks their rooms upon leaving- ask to go back -Fall detection -Cameras -Dedicated Memory care facility - 2 person assist

We picked thiscommunity because, they were a alzheimers building. The community can improve by, offering a training on recognizing symptoms of terminal agitation. Maybe on intake day when the family is there to meet with their loved one let them settle in instead of rushing them to the community room.

Many times the planned activity on the schedule was cancelled or the staff was unaware of it. I went down there with my loved one so it wasn't them telling me I saw it first hand. My loved one has social issues and has a hard time with activities. Not much they are interested in doesn't like TV much. Reads little. No games or puzzles. My loved one can be hard to entertain. It's a great place for my loved one no doubt. That's what I would say. Everyone seems so nice there. Great communication all around. Great people to work with. [name removed] is the best.

I chose Porter Place Memory Care because I liked being able to see how everyone was treated during my walk through. I like that it was not separated by different floors and things like that so I could see where he was going to be. Every one of the staff has been extremely helpful. My only complaint is that he was not eating or drinking and I was not notified about it quickly enough. Otherwise they called quite a bit with other updates and were good with communication. Overall I would recommend Porter Place for those looking for memory care.

The administrator is hands on. She knows every client by name and genuinely cares. The nursing staff stay on top of issues with a residents health and are proactive. Everyone speaks to the residents by name (including the laundry and kitchen staff). They get to really know the residents and keep them engaged.

We picked this community, because, we liked the staff, and the administration people were super. It's a great place, with great activities, a great courtyard, and the staff is great.

staff is very pleasant and cares for the resident's

No problems, very pleasant, highly recommend.

Very Great!

Our experience with Porter Place Memory Care has been really good so far, no big concerning complaint's whatsoever. The staff members have been really good towards our loved one and super friendly. The meals and dining service is sometimes a hit or miss so that could be improved. They do offer a lot of different activities for the residents, but we do wish they would encourage our loved one to get involved a little bit more. However we would still recommend this community to other families.

I was not pleased with the lack of services provided at Porter Place. They have a bunch of amenities they show you when you go to tour and when she moved in I would go visit and she would be sitting there by herself. The last straw was she told me her feet were hurting, I took her shoes off and they were extremely swollen and she needed to go to the hospital. I took her out of here after [date removed] and they still charged me for the whole month.