Porter Place Memory Care

We picked thiscommunity because, they were a alzheimers building. The community can improve by, offering a training on recognizing symptoms of terminal agitation. Maybe on intake day when the family is there to meet with their loved one let them settle in instead of rushing them to the community room.

Many times the planned activity on the schedule was cancelled or the staff was unaware of it. I went down there with my loved one so it wasn't them telling me I saw it first hand. My loved one has social issues and has a hard time with activities. Not much they are interested in doesn't like TV much. Reads little. No games or puzzles. My loved one can be hard to entertain. It's a great place for my loved one no doubt. That's what I would say. Everyone seems so nice there. Great communication all around. Great people to work with. [name removed] is the best.

I chose Porter Place Memory Care because I liked being able to see how everyone was treated during my walk through. I like that it was not separated by different floors and things like that so I could see where he was going to be. Every one of the staff has been extremely helpful. My only complaint is that he was not eating or drinking and I was not notified about it quickly enough. Otherwise they called quite a bit with other updates and were good with communication. Overall I would recommend Porter Place for those looking for memory care.

The administrator is hands on. She knows every client by name and genuinely cares. The nursing staff stay on top of issues with a residents health and are proactive. Everyone speaks to the residents by name (including the laundry and kitchen staff). They get to really know the residents and keep them engaged.

We picked this community, because, we liked the staff, and the administration people were super. It's a great place, with great activities, a great courtyard, and the staff is great.

staff is very pleasant and cares for the resident's

No problems, very pleasant, highly recommend.

Very Great!

Our experience with Porter Place Memory Care has been really good so far, no big concerning complaint's whatsoever. The staff members have been really good towards our loved one and super friendly. The meals and dining service is sometimes a hit or miss so that could be improved. They do offer a lot of different activities for the residents, but we do wish they would encourage our loved one to get involved a little bit more. However we would still recommend this community to other families.

Porter Place was a very nice and clean community that works for residents who are not fall risks and are able to safely move around on their own. The director, staff, and personnel were all very friendly. But because my mom has dementia and is a very high fall risk she suffered a very bad fall during the night. Because she was not monitored closely enough during the night, I had to take her out of Porter Place and bring her back home. If they would allow bed alarms or able to monitor residents who are fall risks more closely throughout the night, or provide beds that could be lowered at night to prevent falls, then this would provide for a much more safer environment.

Porter Place memory care is an excellent facility. The thing that sticks out to us most is the staff members, they are all so kind and caring towards the residents. I would absolutely recommend this facility to other families looking.

This community does a good job with memory care. I would positively recommend this community to anyone that is looking for memory care. The staff are very nice and very friendly pretty caring with the residents.

We chose Porter Place because of the ease of getting him in and the overall friendliness and willingness to work with us. They are very transparent, willing to work with you, and compassionate and concerned. The nurses are not shy about calling if there are any changes or concerns. They would do things like zooms, phone calls, emails, etc. so they were great with communication. I would tell others if you have any doubts, you shouldn't. The level of safety that they provide is excellent. It is pricey but what you get as far as the care in the long run when you consider it it is worth it. I would highly recommend them to others families.

I would not recommend Porter Place for a situation where one partner has dementia and the other does not. There was a lack of activities, with nothing to engage the partner without dementia, and she was conscious/aware of it. So it was especially hard for her. It was difficult on the family that we could only do outside visits for a time, but then they had to stop those due to the weather. So our interaction with the staff was primarily via phone. There was a lot of Covid going around, and I feel like their protocol to handle it was not good. Medically, they did not handle it well. Both my loved ones were showing symptoms, and Porter Place did not have them tested. We only found out after one of them was hospitalized for something unrelated that she tested positive, so we then had the other tested, and he tested positive as well but stayed at the community. In zoom calls, he didn't look well. It didn't appear that they were treating his Covid adequately, especially considering his high risk status. They only hospitalized him after he collapsed on the floor. My loved one without dementia reported to me that she did not get enough care. She had more physical needs, rather than dementia related needs. There were some great caregivers there, and some that she really liked. They were just understaffed. They also did not do much of anything to encourage guided activities, which I expected for brain engagement with dementia patients, especially after all the activities they described during the touring process before we moved in. The discrepancy could have been due to Covid, but still, I expected more.

It is really clean, they have a full nursing staff even overnight. They have a lot of activities, crafts, movie nights, We looked at about 12 places in the surrounding area and Porter Place really stood out. The rooms are good sized and the layout od the community is good.

Porter Place is a good place. No place is perfect. They take very good care of my mom. They do not have enough variety in the food. The layout of the community and room sizes are good. The staff is good, they are very attentive. The executive director listens to you.