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Charter Senior Living of Orland Park

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8021 151st Street, Orland Park, IL 60462

8.6
Review score
35 reviews
Add review
8.6
Review score
35 reviews
5 star
51%
4 star
23%
3 star
9%
2 star
11%
1 star
6%
See all reviews
8.4
Review score
1533 reviews
64 facilities
For more information about senior living options:
(866) 374-4058
Charter Senior Living of Orland Park
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Charter Senior Living of Orland Park community exterior
1212 Photos available
44 Floor plans available
Charter Senior Living of Orland Park in google map

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Nancy B
-
Family/friend
5.0
Wonderful place for our father!
Our family knows how hard it is when it comes time to choose a new home for your loved one as they progress with Alzheimer’s. I’m writing this review to express that my family will forever be grateful for the exceptional care that our father received at Autumn Leaves of Orland Park. They m

About the facility
Charter Senior Living of Orland Park

Unlike institutional care settings, Charter Senior Living of Orland Park is purposely designed to accommodate seniors with dementia and mirror the comforts of home. Residents can relax by the cozy fireplace in the common areas or enjoy the fresh air beneath the gazebo.

This community solely focuses on providing holistic memory care and specialized programming inside a secure environment. The 24-hour licensed nurses and certified staff are specially trained to support those with memory loss. Daily services and activities are tailored to each resident’s unique abilities and needs through the Flourish℠ memory care program, which nurtures residents’ self-esteem while reducing boredom, loneliness, and aggressive behaviors. The program includes the following:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous, small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio and video engagement, as well as comfort, stimulation, and redirection.

Experience the Charter difference today!

State Licensing Information

To explore the licensing...

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Senior living options offered

Memory Care

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Amenities
at Charter Senior Living of Orland Park

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Indoor Atrium
  • Library
  • Computer or Media Center
  • Outdoor Common Areas
  • Central Fireplace

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Activities Off-site
  • Activities On-site
  • Birthday Parties
  • Live Musical Performances
  • Light Therapy Programs
  • Dances
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Holiday Parties

Compare

Charter Senior Living of Orland Park community exterior
Charter Senior Living of Orland Park

8021 151st Street, Orland Park, IL 60462

Porter Place Memory Care community exterior
Porter Place Memory Care

17833 S Harlem Ave, Tinley Park, IL 60477

Brookdale Orland Park community exterior
Brookdale Orland Park

16051 South La Grange Road, Orland Park, IL 60467

Charter Senior Living of Hazel Crest community exterior
Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429

8.6
Review score
35 reviews
8.6
Review score
35 reviews
5 star
51%
4 star
23%
3 star
9%
2 star
11%
1 star
6%
9.8
Review score
79 reviews
9.8
Review score
79 reviews
5 star
69%
4 star
23%
3 star
4%
2 star
1%
1 star
3%
9.6
Review score
108 reviews
9.6
Review score
108 reviews
5 star
38%
4 star
37%
3 star
19%
2 star
3%
1 star
3%
9.6
Review score
41 reviews
9.6
Review score
41 reviews
5 star
56%
4 star
27%
3 star
7%
2 star
5%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Charter Senior Living of Orland Park

8.6Review score35 reviews
8.6
Review score
35 reviews
5 star
51%
4 star
23%
3 star
9%
2 star
11%
1 star
6%
Charter Senior Living
8.4
Review score1533 reviews64 communities
Write a review
A Place for Mom has scored Charter Senior Living of Orland Park with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Charter Senior Living of Orland Park has 35 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.3
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Charter Senior Living of Orland Park with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Charter Senior Living of Orland Park has 35 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Charter Senior Living
8.4
Review score1533 reviews64 communities
Logo for Charter Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Anonymous - Family/friend
Memory Care
April 16, 2024
3.0
Verified Review
Our Experience
My loved one is a resident at Charter Senior Living of Orland Park and overall the experience has been good. I feel that the caregivers that I see there when I visit are remarkable. They are so good with the residents, they truly care. I wish they had additional caregivers, though. It seems there are not enough when they have to ready everyone for bed. We have had some laundry and housekeeping issues. My loved one often tells me that the food is not good, which I find ridiculous for the amount of money that they receive. They have also changed ownership back to Autumn Leaves. Not the same availability for questions or just to find out things that are going on. Charter tried to make things easier for working family members to be present for things they celebrated, now they pretty much do it during their office team's working hours which is not convenient for family members. I believe they should be more approachable and accessible than they are. I have mixed feelings on the recommendation of this facility to others, I want to see how these new owners are going to be in a couple more months. They are really not accessible and I don't like that.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Nancy B - Family/friend
Memory Care
January 26, 2024
5.0
Wonderful place for our father!
Our family knows how hard it is when it comes time to choose a new home for your loved one as they progress with Alzheimer’s. I’m writing this review to express that my family will forever be grateful for the exceptional care that our father received at Autumn Leaves of Orland Park. They made my father feel like this community was his home and we were treated like family. The wonderful caregivers, the nurses, management, cooks and even the custodial members of this community were so kind, caring and loving to my father and our family. I interviewed so many places before I found Autumn Leaves and here we had found a place where the staff genuinely cares about its residences and treats them with kindness, patience and compassion. They have such a dedicated team; all hands on deck from every single worker! I never saw a staff member on their cell phone while working; they all make sure the residents eat their meals, hydrate and attend to their needs throughout the day. Look no further!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Janice - Family/friend
Memory Care
November 15, 2023
5.0
Verified Review
A great home away from home
When it comes to the value for cost it is expensive but overall good. I do with the cost was lower but I do understand. What we like the most about the community is the staff. They are very friendly and we would definitely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Response from Charter Senior Living of Orland Park
November 19, 2023
Hi Janice, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Paul G - Family/friend
Memory Care
July 16, 2023
5.0
Fabulous Place for Mom
I can not say enough about Charter Senior Living. From our first interaction with [name removed] [name removed] and [name removed], to when we met the staff when moving my mom, our experience has been fabulous. Everyone working there is so welcoming and wants to help the individuals living there, they are true to the word of giving. If your loved one is going through the stage in the life of memory loss, look to Charter Senior Living for their place to live. We are truly blessed to have found a place for my mom to enjoy the rest of her life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 2, 2023
4.0
Verified Review
Small community of residents ,loved one doesn't get neglected . Does take the more severe dementia patients that are immobile , while other facilities don't, My husband is in moderate stage so sometimes get upset with all the wheelchairs. The caregivers are attentive. The nurses they have now are exceptional which is as important as caregivers.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Response from Charter Senior Living of Orland Park
June 10, 2023
Thank you for your positive review about Charter Senior Living of Orland Park!
anonymous - Toured community
Memory Care
April 3, 2023
4.0
Verified Review
Tour experience at Charter Orland Park
-Showers in hallway -Nice outdoor courtyard, Common areas -Have a nice lounge room for morning coffee -Nice art room -Main activity area crowded. -Residents nearly all in wheelchairs -Cable extra $20 -Fall detection in bathrooms
Michelle - Family/friend
Memory Care
March 15, 2023
5.0
Verified Review
Invested Staff
Facility is clean, caregivers are truly invested in the daily needs of the residents. The staff provides daily activities to keep everyone engaged but at the same time if they want to opt out they can. Nursing staff is very approachable and open to discussions and input of what you notice about your loved ones. The place is great overall very responsive and respectful group of people working here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Charter Senior Living of Orland Park
March 22, 2023
Hi Michelle, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
anonymous - Family/friend
Memory Care
October 13, 2022
2.0
Verified Review
With a total turn-around of staff, I hope all of our families issues would be resolved
We had a very bad experience, they were very disorganized. They took away the buzzer to get in so staff had to come let you in and let you out, they were short staffed. This upset a lot of the families and the residents. I think it would be helpful if they added a door bell. They could not get her medications straightened out and could not handle her. I continually got phone calls to calm her down and talk to her. Then they got on a kick of sending her to the hospital. There has been a huge turnover of staff, it is all new staff since we moved out so hopefully things are improving for the residents who are still there.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
2
MA - Family/friend
Memory Care
July 19, 2022
4.0
Verified Review
Wonderful Place
The original staff and original help are phenomenal but unable to keep that staff around. So they are cycling through staff too quickly. Having same staff stick around, routine is key. The meals and dining program is absolutely excellent, very good with no issues. Everything is offered with very large portions. They have a hydration station always available. They have a fantastic activities program and have recently hired an additional assistant. They participate in all National Food Days and National Days. They are currently on a Cruise for Hawaii and Italy upcoming this week. Very wonderful program. One of the nurses was asked to do something and she stated "We are not a skilled Nursing center". That was the only downside had at the current time.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4.5
Anonymous - Family/friend
Memory Care
March 21, 2022
0.5
Verified Review
Horrible Community
They don't have adequate staffing, and they have agency staffing they are using. My loved one was left in bed until 10 am daily. The community wasn't able to provide a pureed diet, they classified it as pudding and applesauce. Most of the meals my loved one had was ham and cheese sandwiches. They tried to feed my loved one a full meal. They staff didn't watch my loved one close enough and my loved one fell in their care. There was never any staff around. The administration wasn't supportive of the concerns or questions about my loved one. They kept repeating that they would get things sorted out and they never did, even in the short amount of time my loved one was there. They told me that I was expecting to much. I ended up moving my loved one out of the community quickly due to the horrible experience and canceled the check. I ended up being at the community more than I wanted to be to watch my loved one. I was having to call in sick to work because of the concerns I had. I wouldn't recommend the community at all.
Cleanliness
2
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
3
Value for Cost
0.5
anonymous - Family/friend
Memory Care
February 15, 2022
5.0
Verified Review
A nice community
This community is not very crowded at all which we really like, it is clean and everybody seems very well cared for. Every time we visit the residents are clean, well dressed and participating in the activities. Overall it was a very nice first impression.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Memory Care
February 12, 2020
3.0
Not bad! Good second choice option.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
March 9, 2018
5.0
Very nice facility. [name removed] (executive director) was very pleasant and passionate about her work and Autumn leaves. She also spoke very highly of her staff of providers & caregivers and how passionate they were as well. I witnessed this for myself as we toured the memory care facility. The facility itself was very clean and modern (single story building). Plenty of scheduled activities for the residents, with many different options. The only drawback was that the rooms did not have a private shower. They did have a toilet and sink (1/2 bath type). This is an important item for my mother so we probably will look to another facility. Overall a very nice facility!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 18, 2017
4.0
Verified Review
Our experience was good
This community was nice when we visited. The staff we met were friendly. This community had a larger memory care unit than what we were looking for.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Charter Senior Living of Orland Park
November 3, 2017
Thank you for stopping by!
anonymous - Family/friend
Memory Care
May 18, 2017
5.0
Verified Review
Nice calm setting
I like the staff very much. The food looks nice and the one time I ate there I thought it was good. They have activities all the time. They keep the community clean and well taken care of. This memory care community has codes that visitors need to use to enter and leave the building. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Charter Senior Living of Orland Park
May 22, 2017
We are grateful to all of our families, like you, who have entrusted their loved ones to our care. Thank you for sharing.
anonymous - Toured community
Memory Care
March 6, 2017
4.0
Verified Review
Professional Staff!!
I have no complaints of my tour of this community. The staff where on time to our appointment and where very friendly to my father and I. They gave us a very detailed tour of there facility and made sure to answer and questions that we had for them in detail. All of the residents looked happy and content in there living environment which was pleasant to see. It was just not the right fit for my dad and we ended up choosing a different place for him.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Charter Senior Living of Orland Park
March 24, 2017
Thank you for visiting our community.
anonymous - Toured community
Memory Care
January 5, 2017
2.0
Did not get very good information when we toured this facility, the rooms were limited and the cost for us was higher than others we had looked at.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Charter Senior Living of Orland Park
March 24, 2017
I'm sorry to hear that you were not satisfied with the information you received on your tour. We wish the best of luck in your search.
anonymous
Memory Care
November 7, 2016
1.5
Verified Review
Other options for loved ones.
I was not happy with the care here. They did not have a alarm for my mom for her to get some help. They did not have a bed alarm for here when she needed help.They did not do alot to stimulate people. Since my mother came out of the community the staff has been calling to see how she is doing. My mom had fallen and I was not called right away. They did not have good communication skills with each of the staff members. My mom needed skill living. I would not recommend this community to others for care for a loved one.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from Charter Senior Living of Orland Park
November 15, 2016
I want to personally apologize for any issues that were not addressed in a manner as timely as you would like, and want to assure you that we are taking immediate steps to review your concerns. We have already contacted our staff in Orland Park to share your comments. Finally, as distressing as it is for us to hear about your unhappiness, we’d like to thank you for bringing your concerns to our attention.
anonymous - Family/friend
Memory Care
October 31, 2016
5.0
Verified Review
I would recommend this community!!
Dad is still adjusting to living at this community. We are happy with the staff. They are interactive and encourage him to participate. He likes the food and they offer a good variety. They offer daily activities. They keep the community clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Charter Senior Living of Orland Park
November 3, 2016
We are grateful to all of our families, like you, who have entrusted their loved ones to our care. Thank you for sharing.
Disappointed - Family/friend
Memory Care
June 27, 2016
0.5
Stay Away
There are some wonderful staff people at this facility, but they are overshadowed by many more who are not properly trained or managed. The leadership is nonexistent, and communication is terrible between management and medical/care staff. The public areas are clean enough, but resident rooms may not be cleaned appropriately. Have seen dried waste left in resident areas on many occasions. If your person has more than moderate dementia symptoms, look elsewhere.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Charter Senior Living of Orland Park
July 6, 2016
I want to personally apologize for any issues that were not addressed in a manner as timely as you would like, and want to assure you that we are taking immediate steps to review your concerns. We have already contacted our staff in Orland Park to share your comments. Finally, as distressing as it is for us to hear about your unhappiness, we’d like to thank you for bringing your concerns to our attention.
Viewing 1-20 out of 35 reviews

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Frequently Asked Questions
about Charter Senior Living of Orland Park

Charter Senior Living of Orland Park offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Charter Senior Living of Orland Park 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (708) 403-2400 to reach a resident at Charter Senior Living of Orland Park.

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4%
2 star
0%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
Heartis Orland Park is a luxurious senior living community offering you fun and engaging ways to continue a life well lived.The upscale services and amenities create a vibrant atmosphere with new experiences around every corner. Socialize with neighbors and visitors in the courtyards or theatre....
Porter Place Memory Care community exteriorCommunity badge

Porter Place Memory Care

17833 S Harlem Ave, Tinley Park, IL 60477
Starting at $X,XXX+ monthly
9.8
Review score
79 reviews
9.8
Review score
79 reviews
5 star
69%
4 star
23%
3 star
4%
2 star
1%
1 star
3%
Studio, Semi-Private
Porter Place is more than assisted living --- our sole focus is memory care.Located on 4-acres in Tinley Park, IL, located near Orland Park, Frankfort, Mokena and Olympia Fields, our 3 year old, charming, 66 apartment community provides a wonderful lifestyle for all of those who need memory...
Photo of The Pointe at Kilpatrick

The Pointe at Kilpatrick

14230 S Kilpatrick Ave, Crestwood, IL 60418
Starting at $X,XXX+ monthly
9.5
Review score
43 reviews
9.5
Review score
43 reviews
5 star
59%
4 star
21%
3 star
16%
2 star
2%
1 star
2%
Studio, 1bd, Semi-Private
The Pointe at Kilpatrick is an assisted living community located in picturesque and nature filled Crestwood, Cook County, Illinois. Our beautiful community is located in a central spot, just blocks away from the Little Calumet River and nestled between several forests and nature preserves. The...
Evergreen Senior Living - Orland Park community exterior

Evergreen Senior Living - Orland Park

10820 183rd St, Orland Park, IL 60467
Starting at $X,XXX+ monthly
8.2
Review score
45 reviews
8.2
Review score
45 reviews
5 star
80%
4 star
18%
3 star
0%
2 star
0%
1 star
2%
Studio, 1bd, 2bd
Evergreen Senior Living offers worry-free living, where independence thrives and compassionate care is always nearby. Our beautiful campus offers lovely assisted living options and unmatched memory support. We offer both long-term care and short-term respite care. We welcome you to learn more and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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