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Citadel Estates-Hazel Crest

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3701 West 183rd Street, Hazel Crest, IL 60429

14 reviews
Add review
5 star
65%
4 star
21%
3 star
0%
2 star
0%
1 star
14%
See all reviews
8.6
Review score
1613 reviews
77 facilities
For more information about senior living options:
(866) 374-4058
Citadel Estates-Hazel Crest
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Citadel Estates-Hazel Crest residents
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anonymous
-
Family/friend
5.0
They take excellent care of the residents
The staff here is great and they really seem to care about the patients and their families. It is always clean here, and everyone seems to be happy and ready to help. They also take excellent care of the residents.

About the facility
Citadel Estates-Hazel Crest

Citadel Estates-Hazel Crest in Hazel Crest, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Memory Care

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Amenities
at Citadel Estates-Hazel Crest

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site

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Citadel Estates-Hazel Crest residents
Citadel Estates-Hazel Crest

3701 West 183rd Street, Hazel Crest, IL 60429

Mercy Circle Senior Living community exterior
Mercy Circle Senior Living

3659 W 99th Pl, Chicago, IL 60655

Porter Place Memory Care community exterior
Porter Place Memory Care

17833 S Harlem Ave, Tinley Park, IL 60477

Heartis Village Orland Park community exterior
Heartis Village Orland Park

7420 West 159th Street, Orland Park, IL 60462

Review score not available
9.9
Review score
104 reviews
9.9
Review score
104 reviews
5 star
90%
4 star
8%
3 star
0%
2 star
0%
1 star
2%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
69%
4 star
23%
3 star
4%
2 star
1%
1 star
3%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
72%
4 star
24%
3 star
2%
2 star
0%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Citadel Estates-Hazel Crest

14 reviews
5 star
65%
4 star
21%
3 star
0%
2 star
0%
1 star
14%
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Write a review
A Place for Mom has scored Citadel Estates-Hazel Crest with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Citadel Estates-Hazel Crest has 14 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
Meals & Dining
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Citadel Estates-Hazel Crest with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Citadel Estates-Hazel Crest has 14 reviews with an average "overall experience" of 4 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Logo for ProMedica Senior Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
anonymous - Family/friend
Memory Care
May 2, 2019
0.5
Report!!!!
This building is against all state regulations. This organization allows nursing home residents without the proper care and staff. They do not have a Director of Nursing, NO nurses, few CNAS, and lack of knowledge caregivers. The building’s maintenance is very disappointing for the rate residents pay. The communication amongst administration is poor.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
March 6, 2017
0.5
Verified Review
Unprofessional Staff!!
I am not pleased at all with how things had went for my dad while he was in there care. The staff was very unprofessional with how they handled things in all matters and am very upset with this company. I would rate them the lowest score I could possible give them and would not recommend them to anyone. I also do not appreciate that after all the complaints I had put into management I did not receive not one call back.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
October 20, 2015
5.0
Verified Review
They take excellent care of the residents
The staff here is great and they really seem to care about the patients and their families. It is always clean here, and everyone seems to be happy and ready to help. They also take excellent care of the residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 25, 2015
5.0
Verified Review
The cleanliness was very pleasant
Arden Courts of Hazel Crest was convenient for me and also it was much better than other places I visited before making my decision. The cleanliness and the smell of the facility was pleasant compared to other facilities which was one of the reasons I chose this place the staff was friendly and knowledgeable.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
3.5
Activities
2.5
anonymous - Family/friend
Memory Care
July 15, 2015
4.5
Verified Review
Friendly staff, great individualized care!
Arden Courts of Hazel Crest is a very nice place, overall. The staff here is friendly and professional, and they do a great job taking care of the people who live here. I really appreciate the degree of individualized care that each residents gets, they really try to find what works best for each person as an individual.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
February 17, 2015
4.0
This facility is nice, but does not accept Medicaid. Would need to transfer Mom once assets ran out.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
December 29, 2014
4.0
Verified Review
good overall
They did a good job of explaining why they were designed the way they were. One area they could improve on though is this: before we found the place my father was able to walk, feed himself, and shower, but once he lost his capacity to do those things it was not working out. They could have been better at explaining what they are good at (dealing with people with dementia) and what they are not good at (giving full-time care).
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Industry reviewer
Memory Care
December 12, 2014
4.5
Very Impressed
I would highly recommend Arden Courts in Hazel Crest to others. The community is a very nice, home like environment, and the staff are very friendly and caring. Everyone is trained in Alzheimer's and Dementia care and they really seem to have a passion for what they do. In addition to providing great care, they also are a great source of education and support to the community by offering monthly caregiver support groups, and free educational seminars. They also have a resource library available and will be more than happy to provide you with information and brochures on topics like communication tips, behaviors,and dementia basics just to name a few. I was very impressed with this community and I would recommend them to others.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
November 4, 2014
5.0
Verified Review
I would highly recommend them.
We were only there for two weeks, to transition back to home, but I would highly recommend them. They had very good care, and were really attentive. The staff is friendly. and they had quite a few activities for the residents which was really nice. I never had any complaints about the food at all, it was good too.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
DonnaT - Family/friend
Memory Care
June 11, 2014
5.0
Verified Review
Arden Courts of Hazel Crest
We toured four facilities, but decided on Arden Courts of Hazel Crest. We felt comfortable with the staff and were confident Mom would receive the care that she needs. Mom is enjoying the activities, has gained weight and is taking less anxiety pills. When she gets turned around, there is always someone to help her find her room. We are very happy with Arden Courts of Hazel Crest. Kudos to Eric, Star and Rose for making Mom feel welcome!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Colleen - Family/friend
Memory Care
May 29, 2014
5.0
Verified Review
Your Loved Will Feel At Home
Wonderful place the day my father moved in the director Eric walked up to my father and said welcome home he made the move in so much easier for us and my father. Anything I have needed wether it was information or postponing moving my father Eric went out of his way to help. The caregivers, activities directors, receptionist , nurse and all the employees are all wonderful and make not only my father feel at home but his family too. So happy I chose Arden Courts of Hazel Crest.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Family/friend
Memory Care
April 9, 2014
4.5
Verified Review
So Far, So Good!
Everything seems to be going very well here! During the move-in process, and they were fantastic! They were incredibly welcoming, and people walked by individually and introduced themselves! The Executive Director was very helpful with the move-in, and even came in on a Saturday to help us!
Cleanliness
4.5
Friendliness
5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Bill - Family/friend
Memory Care
March 11, 2014
4.0
Verified Review
Arden courts
We are very pleased so far. The folks that work at Arden courts could not be friendlier. My mom is getting exceptional care!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Family Member - Family/friend
Memory Care
February 21, 2014
5.0
Verified Review
I can't think of anything that could be done better.
I can't think of anything that could be done better. They are clean and very friendly. They are quick to respond and the activities are fantastic! I am there all the time and they are wonderful. It is also a great value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-14 out of 14 reviews

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Frequently Asked Questions
about Citadel Estates-Hazel Crest

Citadel Estates-Hazel Crest offers Studio. Learn more.

Call (708) 799-7099 to reach a resident at Citadel Estates-Hazel Crest.

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