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Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429
9.5
Review Score
34 reviews

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Charter Senior Living of Hazel Crest community exterior
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Tanya H - Family/friend
5.0
5 star facility, a great fit, positive experience

The thing that sticks out most about Charter Senior Living of Hazel Crest is the staff. They are friendly, helpful, supportive and caring towards the residents. They have also been wonderful with communications to the family. I would recommend Charter to others looking for memory care for their loved ones.... Read more

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About the facility Charter Senior Living of Hazel Crest

Charter Senior Living of Hazel Crest’s goal is to enhance each resident’s spirit by providing seniors with personalized, around-the-clock assisted living and memory care services that meet their evolving needs. Residents enjoy the well-lit common areas and homelike living spaces this single-story, boutique-style community has to offer. There’s also a lush, landscaped courtyard complete with comfortable seating and raised garden beds for residents to enjoy.

Residents can also enjoy engaging activities, chef-prepared meals, and other convenient services. Memory care residents can also benefit from the exclusive Flourish℠ program, which provides custom-tailored care that promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events to keep residents stimulated and engaged.
  • Oshibori experience — A daily, routine activity that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Seniors can thrive every day at Charter Senior Living of Hazel Crest!

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Charter Senior Living of Hazel Crest is a community within Charter Senior Living properties. See all Charter Senior Living communities.

Pricing for Charter Senior Living of Hazel Crest

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Charter Senior Living of Hazel Crest

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Compare

Charter Senior Living of Hazel Crest3701 W 183rd St, Hazel Crest, IL 60429
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Charter Senior Living of Hazel Crest

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Jacuzzi
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Catholic Services
Other Religious Services

Reviews
for Charter Senior Living of Hazel Crest

Write a Review
9.5
Review Score
34 reviews

Review Score

34 reviews
9.5

Out of 10


5 star

53%

4 star

27%

3 star

9%

2 star

6%

1 star

6%

A Place for Mom has scored Charter Senior Living of Hazel Crest with 9.5 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Charter Senior Living of Hazel Crest has 34 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.4

Meals & Dining

4.3

Care Services

4.1

Activities

3.9

Staff

4.7

Value for Cost

4.0

Overall Experience
18
9
3
2
2
Date Submitted
2
12
17
Reviewer
0
31
3
0
Care Received
14
20
1-20 of 34 reviews
Sort by

2.0
Anonymous - Family/Friend
Assisted Living
August 22, 2023
Verified Review
Needs improvement. More family involvement needed

The reason for our ratings is because not everything has been what we were told during the initial tour. They have a high turnover of staffing, and there is no push to include activities for the residents.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

2

Staff

4

Value for Cost

3


5.0
Tanya H - Family/Friend
Memory Care
June 29, 2023
Verified Review
5 star facility, a great fit, positive experience

The thing that sticks out most about Charter Senior Living of Hazel Crest is the staff. They are friendly, helpful, supportive and caring towards the residents. They have also been wonderful with communications to the family. I would recommend Charter to others looking for memory care for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Marko - Family/Friend
Assisted Living
May 25, 2023
Verified Review
Highly recommend Charter

5 stars for all categories. The things that stick out most would be that the staff is friendly and responsive to all of my loved ones needs. The facility itself is also very clean and well-maintained. I would definitely recommend Charter Senior Living of Hazel Crest!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Charter Senior Living of Hazel Crest

May 29, 2023

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!


5.0
CD - Family/Friend
Assisted Living
April 5, 2023
Verified Review
Review for Charter Senior Living of Hazel Crest

They have been wonderful. The staff is very kind. Everyone from the facility has been so helpful to us in getting through this difficult situation. I would recommend Charter Senior Living of Hazel Crest to others.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


4.0
anonymous - Family/Friend
Memory Care
March 28, 2023
Verified Review
Quality care

The nurses are wonderful. A special nod to [name removed]. The caregivers are very nice. Like most places, I suspect they are understaffed. It can be difficult to get my friend to the phone. The biggest problem for me is a lack of communication. I feel too much is done or decided without my input or approval. Overall I would recommend Charter Senior Living of Hazel Crest, my friend is content there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
February 16, 2023
Verified Review
Peace of Mind

Charter provides exactly what my loved one needs at this time. The staff are attentive and responsive to the family's questions about our loved one. There are three meals a day and there are choices for the residents to choose from. The community is good at creating events, socialization opportunities, music, and more to assist the residents in coming together to enjoy activities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 10, 2023
Verified Review
My review of Charter Senior Living of Hazel Crest

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

3


5.0
Zetta C - Family/Friend
Assisted Living
December 30, 2022

Excellent staff, caring for residents in a great way. Clean facility, wonderful activity for residents- highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
December 19, 2022
Verified Review
a nice safe community

As far as enjoyment they have a good amount of social activities and there is a good amount of room to move around. As far as improvements - they could work on improving the overall quality of the meals and the food choices. We were also told that when the weather is nice the residents would be able to walk around in the outdoor areas, but we have found that not to be true. So we wish they could have better access to the outdoor areas, but we still would recommend this community to other families.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Kevin L - Family/Friend
Assisted Living
December 16, 2022

I was in need of care for my mother. Charter and it's staff has provided a safe and friendly environment for her. I am very happy with the overall care and concern shown for my mother. Every staff member I've interacted with has been both friendly and professional.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 15, 2022

The staff and aides are very friendly and helpful. They care about and take very good care of my father.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Roberta L - Family/Friend
Assisted Living
December 15, 2022
Daughter of Resident

My mother has been in several facilities/communities, very friendly staff and environment, well maintained, food healthy and appetizing and most of all the employees seems to treat residents with tender loving care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
October 31, 2022
Verified Review
Tour experience

Charter Senior Living was a nice facility and the staff were very caring and attentive towards the residents. The room that we saw was very small, I am not sure we could even fit her bed and her dresser in there. To me it did not feel homey at all, I know gray is the new color but it just didn't feel bright and airy.


3.0
anonymous - Family/Friend
Memory Care
June 21, 2022
Verified Review
Be cautious before you go.

Make sure you stay on top of what's going on and don't just leave your loved one there. Mine didn't have a bath schedule for quite a while when he first got there. Don't just take anything for granted. I think the people there really try to do what they're supposed to do. But for my dad, he feels trapped there because it's a secured community for people with dementia. So he's not as comfortable as I would like him to be. I would prefer that cleanliness be better, especially in his bathroom.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

0.5

Staff

2

Value for Cost

0.5


5.0
P.E. - Family/Friend
Memory Care
May 31, 2022
Verified Review
A Safe Place for Memory Care

We've gone to a lot of different places, and Charter Senior Living is the first place I feel comfortable knowing that my loved one is being cared for. There have been no red flags, they've been wonderful to us and to my loved one. They have a really nice bistro and the dining looks good when we've shown up during mealtime. They are very very safety conscious, which is what we needed because the previous place was not. I was there everyday to address different problems. It's such a pleasure to have my loved one at a place where I don't have to be there everyday and I don't have worries that they will mistreat her. We're very pleased and we're very happy!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Sally Berlin - Family/Friend
Assisted Living
March 20, 2022
A Nice Place

We had to place my mom in memory care during the pandemic. This was especially hard because we could not physically tour our list of potential facilities. We decided on Charter because, through the Zoom call, it appeared warm and caring, with fun activities for the residents. Once things eased up, we eventually got in and saw how lovely her new home was with the renovation. I truly believe it’s important for people, especially with dementia, to be surrounded in a beautiful place. Thank you [name removed] and [name removed] for all of your help. I am very appreciative.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
January 13, 2022
Verified Review
it is a great place for my mom!

The dining service from what we have seen looks great, and so far our loved one has not complained. There are plenty of activities and opportunities for the residents to get involved. We do think the value for cost is good and the executive director is just fabulous.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
August 5, 2021
Verified Review
My review of Charter Senior Living of Hazel Crest

Our family was able to have an in person tour, and our experience was good. We were only able to see half of the community because the other half was under renovations but the person who gave us the tour was extremely nice.


4.5
Marla - Family/Friend
Memory Care
June 7, 2021
Verified Review
Your Loved Ones Would Be Cared For and Thrive Here

I like the friendliness and feeling of family here. The reason I ended up choosing Charter is I felt confident my loved one would be taken care of based on interactions I've had with the staff, including the director. In my conversations with the director, I felt we were aligned and had some of the same things going on in our lives. She made me feel assured and understood. I like the care they're providing, the way my loved one looks and is dressed. She looks very sophisticated.. If you didn't already know she has Alzheimer's, you'd never know it looking at her. Activities have been great. I've seen dancing and an Olympic themed activity. They post pictures on Facebook, and it's great to see the residents involved in positive and stimulating activities.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

4.5


5.0
Erika I - Family/Friend
Assisted Living
March 2, 2021
Verified Review
Very happy with our choice

We chose the facility because they were willing to work with me on the rent every month until his VA benefits kicked in and even adjusted their rate. It also provided everything that he needed.They were very communicative with his care and what he needed, so I do believe he was getting great care here. I was able to text them whenever with questions and I was always able to get a hold of somebody, even the director. Even after his passing they still reach out to check in on me. I am really happy that we chose Charter Senior Living and I would highly recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


Viewing 1-20 out of 34 reviews

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Frequently Asked Questions about Charter Senior Living of Hazel Crest

Charter Senior Living of Hazel Crest offers Studio. Learn more.

A Place for Mom has scored Charter Senior Living of Hazel Crest 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (708) 799-7099 to reach a resident at Charter Senior Living of Hazel Crest.

To reach a resident at Charter Senior Living of Hazel Crest call: (708) 799-7099



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.