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Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429

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About the community

Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's.

100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere and common spaces. There's an abundance of walking paths inside the community, as well as outside the community within our enclosed courtyards. We are also staffed with licensed nursing staff 24 hours per day. We have an expertly qualified health care team with fully licensed staff including board certified nurses and compassionate service and caregivers.

We offer leading medical care/ best credentialed professionals in the health care industry. You can trust that your loved one is safe and you can be confident they are in good hands.

Concierge service is available to our residents and families. We are happy to accommodate special requests.

Pricing at Charter Senior Living of Hazel Crest

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Charter Senior Living of Hazel Crest

3.6of 5

13 Reviews

Reviews gathered from across the web


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July 2020

Joseph H.

Review originally written on A Place For Mom

Highly Recommend

The staff is kind and helpful. They have good food. They provide good service to residents. It is a very clean place. The room sizes were good. They have an outdoor space for the residents. They offer outings and activities for the residents. It was above and beyond what I expected.

June 2020

Review originally written on A Place For Mom

A caring facility

It is a nice facility. The staff is helpful. You need to stay in constant contact with the administration. It is hard to get information in a timely manner. Room sizes are nice.Mostly private rooms, very clean. Staff is very attentive. They have started Facetiming with the families. Management just changed.

December 2018

Linda Walton-Troutman

Review originally written on A Place For Mom

Do Not Send Your Loved Ones to Citidel

Citidel used to be as wonderful an experience as a senior with mental and physical challenges could expect. My dad has been there a couple of years now. When we came, there was a manager named [name removed] who was excellent and very caring. Since then, management has changed and the staff is significantly reduced. There are seniors walking in and out of random rooms, falling because there is limited help to ensure their safety and my dad has even worsened due to the staff not ensuring that he remembers to drink his water regularly. The workers there have quite a bit to maintain. It is really a challenge to manage a group of seniors who are used to managing their own affairs, but now are forced to rely on the help of others to do simple things like remember to eat or drink. There is added stress on the staff and the resident when there isn't enough help to assist in keeping the seniors safe. My dad is in hospice care now. There have been times when I have come and discovered him in his bed with the lights off, and has not been up all day or has at least eaten because of lack of employees. He has fallen and no one can provide an explanation as to why, when he is supposed to have 24 hour care, except on Sundays. This place has gone from a 4.5 star to a 1.5 star. Don't send your loved ones here.


Senior Housing Types

Assisted living
Memory care

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
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Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Cable or satellite tv

Community Amenities

On-site dining options

Café or bistro

Transportation & parking

Property convenient to public transit
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Movie or theater room
Piano or organ


Laundry service / drycleaning

Memory care services

Secured community
Memory care only community
Enclosed courtyard
Indoor walking paths

Primary language spoken by staff



Devotional activities on-site
Visiting chaplain or priest
Other religious services
Art classes
Frequently asked questions about Charter Senior Living of Hazel Crest

Charter Senior Living of Hazel Crest offers Studio and 2 Bedrooms. Learn more.

Charter Senior Living of Hazel Crest has received an average review rating of 3.58 based on 8 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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