Waterford Estates Senior Living

We picked this community because it is close to family.I have already given the neighbor the phone number and address. I told her she would be very pleased with their level of care.

The head director is cold and has terrible communication skills. She makes these patients sit all day and doesn't want them walking around. It's like a concentration camp. The assistant living facility is very nice. Memory care needs a swift shakeup! Please do something.

My loved one resides at Waterford Estates Senior Living and her experience at this facility has been good. As far as the staff goes, they are friendly and responsive. The housekeeping staff keeps the facility clean. The communication with the family is good. I would recommend this facility to family and friends.

My mother was a resident at Waterford Estates Senior Living and everything was great for her at this facility! The cleanliness and friendliness are great. The staff and quality of care are also great. I would recommend this facility to family and friends.

Waterford Estates is a friendly place, and the food is good.

I see changes everytime I come. They appear to be striving for better which is always good. Although it seems certain privileges have been omitted for the time being, i.e. bus service to the store. Also exercise class doesn't have a teacher now which the seniors need. Other than that I'm hoping to see things trend upward and the new management bring good changes.

The facility is very clean and the staff is amazing. My loved one loves the food and enjoys the activities that are provided. She likes meeting new friends. I would definitely recommend this facility to others.

The staff members here are super friendly and are very attentive, they do their best to really explain things into detail for us. the activities are presentable and base don my experience I would recommend this community to other families.

This community is great. It's a very nice place, beautiful view, my friend has her own porch to sit on and enjoy outdoor time. It's always clean and is a wonderful place to live. They take great care of the patients and make sure they're secure. A few times staff was a little harsh/rude when my friend was having issues with tv, etc and needed help. At times, I had to step in and do/say something. But overall, they're really good here. Repairs took awhile to fix when she first moved in. The food is good and quite healthy, good variety. There were a couple of times when she was charged for meals taken to her room that she said she didn't take, I'm still not sure what happened with that. They offer activities, she's only done the exercise so far. They also have church services here and she goes every week. They have a swimming pool as well. Communication with the family is great. I was sold on this place from the beginning, but my friend wanted to look at other places to be sure and we did. This was the best choice. I would definitely recommend them to family and friends. This would be my first choice for myself, should I ever need it.

The community is conveniently location for our family and all the staff who we have encountered lately are very nice and friendly. All of the medical assistance that our loved one has used has been very good. The value for the money is good . We have not had a meal there ourselves but from what our loved one says she does not complain so we assume they have to be good.

Very helpful staff. Management is great also.

Overall we've had a positive experience. The people there are really friendly. Everyone is really open to spending their time, and they're helpful. Compared to other places that we visited, it's has been a very positive experience, and I would recommend it to other people. My loved one loves her apartment. It's actually very similar to her previous apartment that was not a senior living community, so it reminds her of her home.

Waterford Estates are a good option if you're looking for a safe and comfortable place for your loved one. my loved one has complained about the carpet in their bedroom, as it's worn and has almost caused her to trip. there are pull chains in the bedroom and bathroom that can be pulled for immediate medical or emergent assistance. i do feel that they should be made more accessible; right now they're short and not in an ideal setup if a resident were to fall. one of the staff members altered the chain located in my loved ones bedroom to make it more user friendly. it's important to note that we haven't brought that particular issue to management, but they still need to be updated or replaced by a different system. Waterford has a lively and homey feeling. there's always music playing in the lobby and throughout the community. overall my loved one has had a good experience here, we would recommend it.