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Aviva West Hartford

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One Hamilton Heights Dr, West Hartford, CT 06119

9.2
Review score
46 reviews
Add review
9.2
Review score
46 reviews
5 star
41%
4 star
41%
3 star
7%
2 star
0%
1 star
11%
See all reviews
8.7
Review score
364 reviews
12 facilities
For pricing & availability:
(866) 374-4058
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Aviva West Hartford
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Anonymous
-
Family/friend
4.0
Review for Aviva West Hartford
My aunt would say that it has been a positive experience, allaying her fears. My aunt especially liked the welcoming feeling by the staff and a few residents. Also, the fact that AVIVA offers various levels of care was appealing. Additionally, the architecture/structure of the building, th

About the facility
Aviva West Hartford

AVIVA West Hartford is located at 1 Hamilton Heights Dr. in West Hartford, CT. Our building is a member of the National Historic Society and was originally built to be a school; Mount St. Joseph.

We offer independent, assisted, assisted plus and memory care living options.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Aviva West Hartford

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Aviva West Hartford
Aviva West Hartford

One Hamilton Heights Dr, West Hartford, CT 06119

Avery Heights
Avery Heights

550 Avery Heights, Hartford, CT 06106

The Residence at Ferry Park
The Residence at Ferry Park

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Brookdale Chatfield
Brookdale Chatfield

One Chatfield Drive, West Hartford, CT 06110

9.2
Review score
46 reviews
9.2
Review score
46 reviews
5 star
41%
4 star
41%
3 star
7%
2 star
0%
1 star
11%
9.9
Review score
15 reviews
9.9
Review score
15 reviews
5 star
87%
4 star
13%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
55 reviews
9.8
Review score
55 reviews
5 star
63%
4 star
20%
3 star
9%
2 star
4%
1 star
4%
9.0
Review score
33 reviews
9.0
Review score
33 reviews
5 star
46%
4 star
30%
3 star
18%
2 star
6%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Aviva West Hartford

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Anytime Dining
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • International Cuisine
  • Professional Chef
  • Room Service

Room Amenities

  • Full kitchen
  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Private Bath
  • Barber Shop
  • Beauty Salon
  • Main Street Shops
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Library
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Game Room
  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Cooking Classes
  • Tai Chi
  • Men's Club
  • Wine Tasting
  • BBQs or Picnics
  • Jewish Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Birthday Parties
  • Karaoke
  • Cards / Pinochle Club
  • Trivia Games
  • Walking Club
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Live Dance or Theater Performances
  • Dances
  • Holiday Parties
  • Cooking Club
  • Devotional Activities Offsite
  • Catholic Services
  • Book Club
  • Day Trips and Outings
  • Happy Hour
  • Forever Fit
  • Visiting Rabbi
  • Other Religious Services
  • Pet-focused Programs
  • Community Service Organizations
  • Art Classes
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Devotional Activities On-Site
  • Current Events Club

Reviews

for Aviva West Hartford

9.2Review score46 reviews
9.2
Review score
46 reviews
5 star
41%
4 star
41%
3 star
7%
2 star
0%
1 star
11%
Aviva Senior Living
8.7
Review score363 reviews12 communities
Write a review
A Place for Mom has scored Aviva West Hartford with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Aviva West Hartford has 46 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
4.5
Meals & Dining
4.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Aviva West Hartford with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Aviva West Hartford has 46 reviews with an average "overall experience" of 4 out of 5.
Parent company
Aviva Senior Living
8.7
Review score363 reviews12 communities
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Assisted Living
February 26, 2024
4.0
Verified Review
Review for Aviva West Hartford
My aunt would say that it has been a positive experience, allaying her fears. My aunt especially liked the welcoming feeling by the staff and a few residents. Also, the fact that AVIVA offers various levels of care was appealing. Additionally, the architecture/structure of the building, the food and other services offered were pluses.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Jackie - Family/friend
Assisted Living
December 7, 2023
5.0
Verified Review
Recommended
The staff is extremely helpful, friendly, available and accessible. The atmosphere is comfortable and peaceful. The ambassadors that help new residents acclimate are a great idea! It is more like a college dorm for seniors. The move in process was efficient. When there is a perceived hitch, Aviva is in front working out a solution even when it is a third party issue. I would recommend Aviva West Hartford to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Margaret - Family/friend
Assisted Living
September 14, 2023
5.0
Verified Review
Recommended
The staff at Aviva West Hartford is very engaging and welcoming. The place is very clean and they do a nice job with housekeeping. Communication with the family is great. During the move in process, we had all of the support that we needed. Overall, the meals are good. Mom enjoys many of the community activities which they encourage and make newcomers feel welcome to join. I think it is always a challenge for folks to get used to community meals and entering the dining room as a newbie. Expect that, but know that they do try to welcome newcomers to join at tables of established folks. I would recommend Aviva West Hartford to families looking for a good place for seniors transitioning from independent to Community Living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
MBaigert - Family/friend
Assisted Living
August 2, 2023
5.0
Verified Review
Perfect solution and answer to our prayers
Everything has been great. Loved the sales rep there. Think communication once resident moves in could be more for the loved ones family that are involved. I also have to speak highly of the support and help from [name removed] at A Place for Mom; she is incredible and was a joy to work with.[name removed] in sales at Aviva was a joy to work with when we were researching housing options for our mother. No lie, I must have contacted sixty five places and I had gone on several tours. She did not make the experience feel contractual. Moving a loved one is not easy, and was exceptional. She answered all our questions, gave tours to my sister and me and then another tour to our brother on very short notice. She cares, and gets the emotions that go along with making such a decision and we cannot thank her enough for how easy she made the process. Our mother is so happy to be at Aviva! We are thrilled with our choice and are truly grateful for the incomparable support we received. The personalized welcome tour, pricing, security, healthy meals, community aspect, and ability scale needs for our mother as she ages in place we're reasons why we chose Aviva
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gracie - Family/friend
Assisted Living
May 24, 2023
5.0
Verified Review
Assisted Living Offers New Beginning
My loved one is a resident at Aviva West Hartford. This facility appears to be the type of facility that would appeal to someone categorized as "Independent" and still ambulatory with resident parking spaces accessible to the front entrance, flexible dining hours with breakfast (anytime of day, is my understanding), a dedicated movie room with comfortable seating, a pool table or billiards (I don't know the difference), a pub with happy hours, and a chapel to steal away for quiet meditation/communion with God. If I lived here, I would be content.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
RP - Family/friend
Assisted Living
May 5, 2023
4.0
Verified Review
Home Away From Home
My family and loved one have had a good experience with the community. The staff are good at keeping the community clean. Everyone seems friendly that we have dealt with. We would recommend you take in all the beautiful architecture of the building, and ask the staff to explain the history of the building.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
December 21, 2022
4.0
Verified Review
A Decent Place
It's a decent place. Very clean. Big, with lots of common areas. Nursing requires additional follow-up.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
3
Meals & Dining
3
Value for Cost
2
Gene B - Family/friend
Assisted Living
November 1, 2022
4.0
Verified Review
As good as home
Aviva West is a beautiful building that was built in the early 1900s, the architecture is fantastic. The layout is very roomy and the apartment that our loved one is living in currently is just the right size for her needs. The staff are taking really good care of our loved one, and it was relatively easy to go through the orientation process and signing of all the paperwork. We had checked out some other communities in the area and this community by far was the most affordable and best option. We have recommend this community already and will continue to do so.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 23, 2022
4.0
Verified Review
4.5
It is a very gracious place to live. They are not on always on top of things. They need someone close by to stay on top of them to advocate on my loved ones behalf. There is lots of stuff to do, the dining room is beautiful. It is at the top of a very steep hill. It is scary during bad weather. They have so many common spaces, it is very surprising compared to other places I have visited. The spaces are all so beautiful.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
January 11, 2022
3.0
Tour of Peregrine
I was not overly impressed with my tour. It felt dark and gloomy and had more of an institutional feeling to it. The rooms were fine it was just the hallways that felt cold.
na
Assisted Living
December 28, 2021
5.0
Great Care Staff
Great Care staff. Beautiful building and grounds. Close and convenient to many local highways; easy to access for families to visit. Well worth the investment in my mothers wellbeing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Gregory - Toured community
Assisted Living
October 4, 2021
3.5
Verified Review
Our tour experience
Our family had an in person tour and at the time it was just not the proper fit for our loved one. We were looking at the memory care side, and it just seemed like the residents there were on a different level of care and our loved one would of not fit it. Also the location was just to far away.
anonymous - Toured community
Assisted Living
August 8, 2021
1.0
We loved Atria Hamilton Heights! It's an older Historic building that is more to Moms' liking. Nice big one bedroom apartment. I think Mom will really like this one!
Cleanliness
1
Friendliness
1
Care Services
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
July 9, 2021
3.0
Verified Review
Looks nice from the outside, but not so much once you get there.
It's a beautiful community, but it wasn't the right place for our loved one. They were not very hands-on - in fact they were very hands-off and not very proactive. And she needed just a little more help than they were available to give her, especially for the price that we paid.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Value for Cost
1
anonymous - Toured community
Memory Care
May 13, 2021
4.0
Verified Review
my review of Atria Hamilton Heights,
We virtually toured this community and the tour was fine. The staff was very friendly and knowledgeable, but there were a few things we didn't like. They had no TVs in the residence rooms and you had to use the furniture provided.
anonymous - Family/friend
Assisted Living
March 4, 2021
4.0
Verified Review
I would recommend
Our experience has been that the staff members have been responsive and kind. The admissions process was difficult for us, and they really worked hard to help us move through that. We feel extremely grateful that our loved one is here, safe and healthy. I would recommend to others looking.
Friendliness
5
Care Services
5
Activities
3
Value for Cost
4
Kathy F - Toured community
Memory Care
October 21, 2020
4.0
Great Community for Active Independent Seniors
I really liked the Atria at Hamilton Heights. Like many similar facilities some apartments are small, which is a change for many. This facility has a selection of unique apartments, and the bathrooms are very accessible. The food is good. Currently it is very difficult to see how residents enjoy activities due to covid. We did inquire about the possibilities for trips into the community. My parents really liked the concept of being able to get out to restaurants and other activities once this ends. This director really worked with me to ensure this was the most appropriate choice for my father's needs. Setting up initial care plans and knowing just what to bring is challenging. Atria assissted living allows an affordable option for my parents to be in an accessible apartment, continue to be part of the greater community, and still have staff to assist my dad with activities of daily living. He loves maintaining as much independence as he can. He can now relax and enjoy life without worrying about maintaining his home or helping his wife with the heavy housework he can no longer do. Thanks so much to the director and nursing staff for evaluating my dad honestly to ensure his physical needs would be met. I appreciate the extra time and concern they took to ensure he will get appropriate care.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Laura - Family/friend
Memory Care
September 9, 2020
4.0
Verified Review
Overall great community
We really liked how caring the recreational therapist was, she was very nice and seemed like she really cared a lot about the residents. The community was very nice, it is a little smaller but it felt very cozy. It has a smaller dining room and living room area. They have nice size rooms, i would say it felt very homey. The food was good, but they didn't have much of a variety for the residents to choose from. We would recommend this facility to someone who is older and more advance in memory care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
3
anonymous - Family/friend
Memory Care
August 31, 2020
3.0
Verified Review
Short Changed
I would not recommend this community. I feel like there are a lot of things that come into play. I believe they are running on a tight budget and they aren't able to provide the services that other locations are running. A lot falls through the cracks there. There were no programming since I put my parents there. I know that other communities were still running programming and this community decided to place all the residents on lock down. I know that this is a difficult time and it is a hard decision to make. I know that prior to COVID-19 they were starting to roll things due to budgets. It wasn't what was sold to us. I think the staff's hearts are in the right place. They are trying to do the right thing. The food was horrible, and it was hospital quality for taste. This was a huge bummer.
Cleanliness
3
Friendliness
5
Value for Cost
3.5
Care Services
3
Activities
2
David - Family/friend
Memory Care
November 10, 2018
3.5
Care could be better
There have been a number of gaps in care. It took multiple conversations and follow ups to hopefully have gotten things right. They also failed to file to proper paperwork with the right insurance company for the long term care insurance, even after repeat conversations. After 6 months, and the issues we have had, the were nice enough to raise the rent by about 8%. On the positive side, our mom is happy, making friends and loves her apartment. The facility is nice and doesn’t feel like an institution or hospital. The staff all know her and have been most have been very helpful to her. If our mom wasn’t so happy, because of the business side of things, we probably would have moved her, but she is happy and don’t want to upset her at this point.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
2.5
Care Services
1.5
Activities
3.5
Viewing 1-20 out of 46 reviews

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Frequently Asked Questions
about Aviva West Hartford

Aviva West Hartford offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Aviva West Hartford 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (860) 523-9333 to reach a resident at Aviva West Hartford.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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