It is a very gracious place to live. They are not on always on top of things. They need someone close by to stay on top of them to advocate on my loved ones behalf. There is lots of stuff to do, the dining room is beautiful. It is at the top of a very steep hill. It is scary during bad weather. They have so many common spaces, it is very surprising compared to other places I have visited. The spaces are all so beautiful.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
It is a very gracious place to live. They are not on always on top of things. They need someone close by to stay on top of them to advocate on my loved ones behalf. There is lots of stuff to do, the dining room is beautiful. It is at the top of a very steep hill. It is scary during bad weather. They have so many common spaces, it is very surprising compared to other places I have visited. The spaces are all so beautiful.
I was not overly impressed with my tour. It felt dark and gloomy and had more of an institutional feeling to it. The rooms were fine it was just the hallways that felt cold.
Great Care staff. Beautiful building and grounds. Close and convenient to many local highways; easy to access for families to visit. Well worth the investment in my mothers wellbeing.
Our family had an in person tour and at the time it was just not the proper fit for our loved one. We were looking at the memory care side, and it just seemed like the residents there were on a different level of care and our loved one would of not fit it. Also the location was just to far away.
We loved Atria Hamilton Heights! It's an older Historic building that is more to Moms' liking. Nice big one bedroom apartment. I think Mom will really like this one!
It's a beautiful community, but it wasn't the right place for our loved one. They were not very hands-on - in fact they were very hands-off and not very proactive. And she needed just a little more help than they were available to give her, especially for the price that we paid.
We virtually toured this community and the tour was fine. The staff was very friendly and knowledgeable, but there were a few things we didn't like. They had no TVs in the residence rooms and you had to use the furniture provided.
Our experience has been that the staff members have been responsive and kind. The admissions process was difficult for us, and they really worked hard to help us move through that. We feel extremely grateful that our loved one is here, safe and healthy. I would recommend to others looking.
I really liked the Atria at Hamilton Heights. Like many similar facilities some apartments are small, which is a change for many. This facility has a selection of unique apartments, and the bathrooms are very accessible. The food is good. Currently it is very difficult to see how residents enjoy activities due to covid. We did inquire about the possibilities for trips into the community. My parents really liked the concept of being able to get out to restaurants and other activities once this ends. This director really worked with me to ensure this was the most appropriate choice for my father's needs. Setting up initial care plans and knowing just what to bring is challenging. Atria assissted living allows an affordable option for my parents to be in an accessible apartment, continue to be part of the greater community, and still have staff to assist my dad with activities of daily living. He loves maintaining as much independence as he can. He can now relax and enjoy life without worrying about maintaining his home or helping his wife with the heavy housework he can no longer do. Thanks so much to the director and nursing staff for evaluating my dad honestly to ensure his physical needs would be met. I appreciate the extra time and concern they took to ensure he will get appropriate care.
We really liked how caring the recreational therapist was, she was very nice and seemed like she really cared a lot about the residents. The community was very nice, it is a little smaller but it felt very cozy. It has a smaller dining room and living room area. They have nice size rooms, i would say it felt very homey. The food was good, but they didn't have much of a variety for the residents to choose from. We would recommend this facility to someone who is older and more advance in memory care.
I would not recommend this community. I feel like there are a lot of things that come into play. I believe they are running on a tight budget and they aren't able to provide the services that other locations are running. A lot falls through the cracks there. There were no programming since I put my parents there. I know that other communities were still running programming and this community decided to place all the residents on lock down. I know that this is a difficult time and it is a hard decision to make. I know that prior to COVID-19 they were starting to roll things due to budgets. It wasn't what was sold to us. I think the staff's hearts are in the right place. They are trying to do the right thing. The food was horrible, and it was hospital quality for taste. This was a huge bummer.
There have been a number of gaps in care. It took multiple conversations and follow ups to hopefully have gotten things right. They also failed to file to proper paperwork with the right insurance company for the long term care insurance, even after repeat conversations. After 6 months, and the issues we have had, the were nice enough to raise the rent by about 8%. On the positive side, our mom is happy, making friends and loves her apartment. The facility is nice and doesn’t feel like an institution or hospital. The staff all know her and have been most have been very helpful to her. If our mom wasn’t so happy, because of the business side of things, we probably would have moved her, but she is happy and don’t want to upset her at this point.
Lovely, large facility; however, apartments were too small for me. [name removed] was wonderful guide and very helpful, and they are obviously in close touch with the occupants.
Loved it! Excellent services and price. Beautiful charming warm environment.
Very nice visit and [name removed] that we met with was very pleasant and informative and she connected with us. The place is beautiful, clean and big but with a smaller community of residents.
Great tour, very nice place, and [name removed], who showed us the rooms, etc. was very knowledgeable. Thank you [name removed]!!!
Would not recommend this place. No real concern for the elderly, money driven. They prey upon your "what's best for Mom" emotions and try to make it sound like they care. They don't. I feel this industry really needs to be more regulated. You'll get that same gut feeling, and trust me, your gut feelings are correct. This is how the 2 week respite went. Pressured driven sales tactics, Trying to get you to sign agreements for longer than you want prior to moving in, the old bait and switch. Poor follow up and follow through. My Mom needed an ottoman for an open wound she had on her leg and it was very important for her to keep it elevated. The Executive Director, who met us upon arrival and showed her to her room said he would get her one that night before he left. He was cordial, affable, and courteous. That was Thursday. When I came back on Monday, she still didn't have one. He never got it- I had to go out and get it. This was the FIRST day - and he is the guy running the place. His response - "Oh, I'm sorry". Not enough staff on. This place is big and getting around is very difficult. No signs anywhere. It's ridiculous. Elevators go to different parts of the complex, some go to the third floor, some don't. My mother was lost multiple times because of this. No one around to help her find her way led to frustration, crying and defecating in her clothes because she couldn't find her way to her room or get help. After the 3rd day, she wanted to come home. Since I paid up front for the 2 weeks, I asked her to please stay. After her release, they sent in home health care for follow ups. At this point, our family had spoken to and convinced our Mom to give it another try for a longer period of time. She said she would give it another chance. So, a few days before she was to go back, the home care worker from Atria told her "once you leave your home to go to Hamilton House, you're never coming back to your home". That threat scared my mother into not wanting to go. And as my mother put it, "if she said it once, she said it 50 times, your never coming back to your home". This representation of Hamilton House scared my mother into not going. So when I contacted the Executive Director and told him about this, I gave him my Moms number so he could talk to her, reassure her... whatever he needed to do to convince her to come back. My mother said to me "why would I believe him" referencing to his lack of follow through in her respite stay. He did apologize and say that he was sorry for the whole incident. A month later, I was sent a bill for $11,000 for time not spent at this place. I've called and emailed multiple times with no response. Think twice before you consider this place.
Sorry, but this place I wouldn't recommend. *Food is good, waitstaff excellent! *Facility is nice except for the back- Dirty, Dirty entrance which has a door that doesn't work, dirty, smelly old carpets and walls, non working door. Buy some paint, a brush and febreeze. * Director - they should replace - unresponsive to requests, insensitive to seniors needs, not a caregiver. Kind of like a used car salesman. * Nurses are ok.
Considering that I am a new resident. . . all is great/good however I have perceived it in a short time. For certain every day has been a wonderful and new experience. What is amazing to me...all who live here go out of their way to acknowledge you. . "good morning", "what's happ;ening". . . "how goes your day". Dinner time, " try the salmon, it's delicious", "scratch the peas. . .try brussels sprouts instead. The interaction is warm and welcoming. The 10 am fitness is a MUST!!! It's uplifting, a spurt towards balance and each session is unique. What I learned within a very short time there is no such word as NO!! Instead, "Yes. . ."Will look into it". . . "Great Idea. . I'll work on this". Now for the miles....I'm convinced they are painted...If there is something unpleasant about Hamilton Heights, they certainly are hiding it, since I cannot find it.
This is a gorgeous facility and [Removed] is knowledgeable and passionate about what she does. The entire staff were welcoming and invested. My mother and I will return for a lunch visit. Thank you!
See what the neighborhood has to offer and what’s nearby:
To reach a resident at Peregrine Hamilton Heights call: (860) 523-9333
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.