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The Residence at Glastonbury

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281 Western Blvd, Glastonbury, CT 06033

9.5
Review score
43 reviews
Be the first to write a review
9.5
Review score
43 reviews
5 star
57%
4 star
21%
3 star
12%
2 star
5%
1 star
5%
See all reviews
8.8
Review score
1123 reviews
41 facilities
For pricing & availability:
(866) 374-4058
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The Residence at Glastonbury
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DT
-
Child of resident/client
4.0
Review for The Residence at Glastonbury
The experience had been good since the new company took over last year. At first it was a bit rough. They lost a lot of staff. But they seem to have recovered well under the new director. It's very clean. The menu is appealing. The building is very nice. Patient care seems to be good.

About the facility
The Residence at Glastonbury

The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art cleaning and disinfection that covers each campus with a novel and powerful anti-viral/anti-bacteria solution.

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Residence at Glastonbury

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at The Residence at Glastonbury

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The Residence at Glastonbury patio
The Residence at Glastonbury

281 Western Blvd, Glastonbury, CT 06033

Colebrook Village at Hebron aerial view of community
Colebrook Village at Hebron

55 John E. Horton Blvd, Hebron, CT 06248

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Arbors of Hop Brook

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The Residence at Ferry Park
The Residence at Ferry Park

60 Cold Spring Road, Rocky Hill, CT 06067

9.5
Review score
43 reviews
9.5
Review score
43 reviews
5 star
57%
4 star
21%
3 star
12%
2 star
5%
1 star
5%
10
Review score
37 reviews
10
Review score
37 reviews
5 star
78%
4 star
14%
3 star
3%
2 star
5%
1 star
0%
9.7
Review score
16 reviews
9.7
Review score
16 reviews
5 star
87%
4 star
13%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
59 reviews
9.5
Review score
59 reviews
5 star
63%
4 star
19%
3 star
10%
2 star
3%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Residence at Glastonbury

Healthcare Services

  • Medication Management
  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Meals Provided
  • Pureed Meals
  • Room Service
  • Gluten-free
  • International Cuisine
  • Vegan
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Anytime Dining
  • Low / No Sodium
  • Vegetarian
  • Professional Chef
  • No Sugar

Room Amenities

  • Air Conditioned
  • Full kitchen
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Handicap Accessible
  • Cable or Satellite TV
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Private Bath
  • TV Lounge
  • Central Fireplace
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Library
  • Computer or Media Center
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Fitness Center
  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Live Well Programs
  • Catholic Services
  • Tai Chi
  • Book Club
  • Activities Off-site
  • Live Musical Performances
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cards / Pinochle Club
  • Cooking Classes
  • Intergenerational Programs
  • Birthday Parties
  • Yoga / Chair Yoga
  • Men's Club
  • Dances
  • Trivia Games
  • Wine Tasting
  • Walking Club
  • Reminiscence Programs
  • Current Events Club
  • Cooking Club
  • Visiting Chaplain or Priest
  • Bridge Club
  • Devotional Activities Offsite
  • Choir / Singing Club
  • Community Service Organizations
  • Brain fitness / Dakim
  • Holiday Parties
  • Karaoke
  • Sensory-based Programs
  • Stretching Classes
  • Live Dance or Theater Performances
  • Community Service Programs
  • Activities On-site
  • Art Classes
  • Gardening Club
  • Jewish Services
  • Happy Hour
  • Day Trips and Outings
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Wii Bowling

Reviews

for The Residence at Glastonbury

9.5Review score43 reviews
9.5
Review score
43 reviews
5 star
57%
4 star
21%
3 star
12%
2 star
5%
1 star
5%
LCB Management
8.8
Review score1123 reviews41 communities
Write a review
A Place for Mom has scored The Residence at Glastonbury with 9.5 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Residence at Glastonbury has 43 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.4
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Residence at Glastonbury with 9.5 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Residence at Glastonbury has 43 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2024
LCB Management
8.8
Review score1123 reviews41 communities
Logo for LCB Management
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
DT - Family/friend
Assisted Living
July 24, 2024
4.0
Verified Review
Review for The Residence at Glastonbury
The experience had been good since the new company took over last year. At first it was a bit rough. They lost a lot of staff. But they seem to have recovered well under the new director. It's very clean. The menu is appealing. The building is very nice. Patient care seems to be good.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Suzanne L - Family/friend
Assisted Living
July 9, 2024
5.0
The Residence Glastonbury
While it was a stressful time to move my cousin from independent living to assisted living, the staff has helped make this transition a very good experience. Friendly and accommodating staff in all areas (reception, maintenance, dining, health & wellness staff, transportation, just to name a few). I would highly recommend this facility, particularly if you are looking for assisted living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Amy S - Family/friend
Memory Care
December 18, 2023
5.0
The Residence (aka The Hearth)
I moved my mom into The Hearth during a very stressful time in my life this past summer. The caring, patient healthcare aides and nurses took exceptional care of my mom around the clock. The care from the facility allowed me to finally be at peace with her diagnosis of Dementia. There are morning and afternoon activities every day. She is reminded to attend on a daily basis with a friendly knock on her apartment door. The entire team is a huge asset as anyone will step in and assists when and if issues arise out of their control. I highly recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Jill M - Industry reviewer
Assisted Living
December 8, 2023
5.0
One of my favorite places!
I am a visiting nurse that visit many ALFS - the residence of Glastonbury is my favorite. It's homey & friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Valerie T - Resident/client
Assisted Living
December 8, 2023
5.0
Very good experience
Came here with my spouse for assistance to help with his case. After he passed I left but came back for myself and care I needed. I enjoy the quality, I can go out ad do things!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Elaine Y - Resident/client
Independent Living
December 1, 2023
5.0
I do everything here!
The people/staff are very helpful! I moved in from NJ and settled in with no complaints.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Debbie T - Toured community
Assisted Living
November 29, 2023
5.0
Outstanding Care
We interviewed at several assisted living facilities and chose The Residence for many reasons. [name removed] is very welcoming in his approach to new guests, the building and grounds are clean, well maintained and modern and the apartments are spacious, updated and bright! Our Dad has lived there for almost two months and he has had excellent care from the entire staff - from medical to maintenance. We highly recommend it!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Kristine O - Industry reviewer
Assisted Living
November 29, 2023
5.0
Always a Pleasure
I work as a hospice consultant and this community is in my territory. It is always a pleasure to meet with the team at The Residence at Glastonbury. Frank always goes out of his way to make sure everyone that walks in the door feels welcome. The residents are truly valued, respected and well taken care of. I would highly recommend to anyone looking for senior living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Lindsey W - Industry reviewer
Assisted Living
November 29, 2023
5.0
Outside Vendor
I highly recommend The Residence at Glastonbury. The building is beautiful and clean; the staff is truly caring. I enjoy going there because everyone is very friendly and on top of their care for the residents. The activities director is also amazing and always has something fun to do for the residents!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Industry reviewer
Assisted Living
November 28, 2023
5.0
Wonderful place !
Lots of great activities for people of all interests, staff has been friendly and warm. Definitely can tell they care greatly for the residents and work to make it a wonderful home for all. Would definitely recommend to anyone looking for care for themselves or loved ones
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lindsey S - Industry reviewer
Assisted Living
November 22, 2023
5.0
Wonderful Staff & Residents!
I think this is a great option for senior living. Every time I visit this community the staff is so friendly and the residents are always smiling. They make a point to know your name and everyone feels welcome!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Residence at Glastonbury
November 29, 2023
We truly appreciate you taking the time to leave such a kind review!
Anonymous - Family/friend
Assisted Living
October 11, 2023
2.0
Verified Review
Review for The Hearth at Glastonbury
They lied to me about how often he'd be able to exercise and shower (promised daily, got once a week at best), the management staff was often unavailable or unresponsive, and the medication management was iffy at times. That said, he was safe and fed for the month he stayed there. But I wouldn't send him back nor recommend anyone send a loved one there unless they had no better option. I had to go there almost daily to make sure he got his meds, had enough access to water (I brought in cases of water for him), and educate the staff of his needs. He definitely decompensated at a very significantly higher rate while he was there.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
2
Response from The Residence at Glastonbury
October 12, 2023
Hello - first and foremost, I'm very sorry to hear you had a negative experience at The Hearth at Glastonbury. What you described does not meet our care and customer service standard. I've shared your feedback with Veneek Linton, The Hearth at Glastonbury's Executive Director, and Kevin Hunter, Hearth Management's COO. Thank you for bringing your experience to our attention.
Cathy - Family/friend
Memory Care
October 6, 2023
4.0
Verified Review
Recommended
My loved one is currently a resident at The Hearth at Glastonbury and everything has been really good for her at this facility so far. The move in process was a little chaotic, but I can't blame the facility for all of it. I'm very happy with everything at this facility except for the business manager. She was incredibly rude when I asked her about charges on my loved one's bill. The nurses and the aides at this facility are wonderful. I can only say that Mom hasn't complained about the food. It looks and smells good. Communication with the family is great, they're very good at keeping me informed about loved one. I would recommend The Hearth at Glastonbury to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Residence at Glastonbury
October 9, 2023
Thank you so much for taking the time to leave a review. I've shared your feedback with Veneek Linton, The Hearth at Glastonbury's Executive Director. Thank you for choosing The Hearth!
Anonymous - Family/friend
Assisted Living
September 22, 2023
5.0
Active, homey community
Very pleasant atmosphere with residents that seem happy and engaged. Many amenities and large spacious apartments.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Residence at Glastonbury
September 25, 2023
Thank you for taking time to leave a review! The Hearth at Glastonbury team works very hard, and your kind words are very much appreciated. Thank you for choosing The Hearth!
anonymous - Toured community
Assisted Living
October 3, 2022
5.0
Verified Review
Tour experience
We had a wonderful tour experience with The Hearth at Glastonbury. I toured 6 different facilities and this one was in my top 2. It is an extremely nice facility and everyone was very friendly. The reason we chose the other place was because it was just recently renovated and so it literally looked brand new.
Response from The Residence at Glastonbury
November 3, 2022
Thank you so much for taking the time to leave a review! The Hearth at Glsatonbury team works very hard and appreciates your kind words. Sincerely - Katie, VP of Marketing & Communications
Anonymous - Toured community
Assisted Living
August 24, 2022
4.5
Verified Review
Our Tour
Felt like a great place and very caring staff.
Response from The Residence at Glastonbury
September 9, 2022
Thank you for taking the time to leave a review! If there's anything else we can do to help in your senior living search, please do not hesitate to ask. Thanks again, Katie - VP of Marketing & Communications
Craig - Toured community
Assisted Living
August 11, 2022
5.0
Verified Review
My Tour Experience at The Hearth at Glastonbury
Others should definitely consider it .And I wish my mother would be there are now.
anonymous - Family/friend
Assisted Living
February 1, 2022
4.0
Verified Review
A good fit
We chose The Hearth at Glastonbury mainly due to the location, it was where he used to live so he is familiar with the location. Also after the tour I just really liked the place and thought it would be a good gift for my dad. It is a very clean and safe facility to be in. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
3.5
Response from The Residence at Glastonbury
February 4, 2022
Thank you so much for taking the time to leave a review! It is greatly appreciated! - Katie, VP of Marketing & Communications
anonymous - Toured community
Assisted Living
January 11, 2022
3.0
Tour of The Hearth
I was not super impressed by my tour. All the staff seemed rude. No one talked to me when they walked by, it was like I was not even there.
Response from The Residence at Glastonbury
January 17, 2022
Hello - First, I'm sorry to hear you had a negative experience during your tour. The Hearth at Glastonbury team takes their community's first impressions and overall resident experience extremely seriously. What you described is not within the team's standards. I've shared your feedback with our Connecticut regional team for further review. Thank you - Katie, VP of Marketing & Communications
Fred S - Toured community
Assisted Living
October 11, 2021
4.0
Verified Review
My tour review
This community looked older and the person giving the tour was not as knowledgeable as we wanted.
Response from The Residence at Glastonbury
October 13, 2021
Hi, Fred! Thank you for taking time to leave a review. I shared your feedback with the community management team.
Viewing 1-20 out of 43 reviews

Neighborhoods
around The Residence at Glastonbury

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Connecticut regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Connecticut regulations for Assisted Living.

Frequently Asked Questions
about The Residence at Glastonbury

The Residence at Glastonbury offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Residence at Glastonbury 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (860) 430-9938 to reach a resident at The Residence at Glastonbury.

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3 star
8%
2 star
2%
1 star
10%
Studio, 1bd, 2bd, Semi-Private
AVIVA West Hartford is located at 1 Hamilton Heights Dr. in West Hartford, CT. Our building is a member of the National Historic Society and was originally built to be a school; Mount St. Joseph.We offer independent, assisted, assisted plus and memory care living options.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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