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6701 Court Yard Rd, Chester, VA 23831
32 reviews
Add review5 star
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4 star
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3 star
6%
2 star
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1 star
13%
6.0
Review score
11172 reviews
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David
-
Family/friend
4.0
Satisfied with a few concerns
They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.
About the facility Magnolias of Chesterfield
Magnolias of Chesterfield in Chester, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
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Amenities at Magnolias of Chesterfield
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- No Sugar
- Low / No Sodium
- Guest Meals
- Meals Provided
- Kosher
- Gluten-free
- Restaurant Style Dining
- Vegetarian
Room Amenities
- Handicap Accessible
- Ground Floor Units
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Beauty Salon
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- Meeting Room
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Game Room
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Sensory-based Programs
- Montessori Programs
- Cooking Club
- Gardening Club
- Activities On-site
- Intergenerational Programs
- Brain fitness / Dakim
- Activities Off-site
- Art Classes
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Birthday Parties
- Devotional Activities Offsite
- Live Musical Performances
- Holiday Parties
- Visiting Chaplain or Priest
- BBQs or Picnics
Reviews
for Magnolias of Chesterfield
32 reviews
Write a reviewA Place for Mom has scored Magnolias of Chesterfield with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Magnolias of Chesterfield has 32 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
3.8
Meals & Dining
3.8
Activities
3.7
Value for Cost
4.0
A Place for Mom has scored Magnolias of Chesterfield with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Magnolias of Chesterfield has 32 reviews with an average "overall experience" of 3.7 out of 5.
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1-20 of 32 reviews
David - Family/friend
Memory Care
March 22, 2022
Satisfied with a few concerns
They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.
anonymous - Family/friend
Memory Care
January 31, 2022
great potential not maximized
Magnolias of Chesterfield can work to improve on the consistency within their staff team. They could also improve on the screening for the new hire staff members to make sure they are knowledgeable, qualified and adequate to handle this care level.
Response from Magnolias of Chesterfield
January 19, 2023
Thank you for your review
anonymous - Family/friend
Memory Care
October 6, 2021
Respite care
Make sure that you pay attention to whatever conditions your loved one has. My dad is a diabetic and they did not follow his diet and that sent him to the hospital while we were out of town. It was hard to get communication from the staff on what was going on and where he was. I would recommend them, but just be an advocate for your loved one.
Response from Magnolias of Chesterfield
October 21, 2021
Thank you for your review. Please feel free to give us a call if you would like to discuss any further.
anonymous - Toured community
Memory Care
August 4, 2021
my tour of Magnolias of Chesterfield
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
Response from Magnolias of Chesterfield
September 28, 2021
Thank you for your review.
Lisa - Family/friend
Memory Care
June 3, 2021
If You're Family Member has Memory Care Magnolias of Chesterfield is the Only Place to Go
The staff is very attentive. If the front don't know the answer they go get a staff member that does. They always answer all my questions about my loved one.
Jazzercise, Connect Four, Noodle Games, and several other activities are available for the residents.
The residents are able to roam the community, and this is nice for them.
Response from Magnolias of Chesterfield
July 1, 2021
Thank you for your review!
Elizabeth A - Family/friend
Memory Care
April 26, 2021
I would recommend
We chose Magnolias of Chesterfield because I liked that it was just strictly for memory care and also the price was right. They do offer shared and private rooms and the private rooms are very large. My mom really enjoys the meals that they serve here. I do think that the administrative staff move people around too much and have staff doing too many jobs at once. Overall I would recommend to others looking
Response from Magnolias of Chesterfield
July 1, 2021
Thank you for your review!
anonymous - Family/friend
Memory Care
September 21, 2020
Overall very good community
This community is a little more on the expensive side, but we really liked how friendly the staff was when we first came to visit. We haven't been there in awhile because of COVID but we know the care services are good. Some activities the residents can participate in are board games, painting, and gardening. Our loved one really likes the food the have at this community, she says its very good. The rooms are also pretty good in size. The only complaint we have is sometimes our loves ones clothes and personal items would go missing
Response from Magnolias of Chesterfield
October 26, 2020
Thank you for your review.
Karen - Family/friend
Memory Care
September 17, 2020
Good place for dad
We chose this facility because of the location, the price for what you are getting, and the facility looked nice. The room sizes are good, he has a roommate and it is plenty enough space for two people. He really likes the food, he has actually gained some weight since he has gone in here. My favorite part about the community would be the attention from the staff members that he receives. I would recommend Magnolias of Chesterfield.
Response from Magnolias of Chesterfield
October 26, 2020
Thank you for your review.
anonymous - Family/friend
Memory Care
August 24, 2020
A Horrid Place
My mother was there only two weeks before we decided to move her to another community. There was no communication. They put my mother in a room that was a giant to her, my mother had bruises on her hand. The staff didn't know where they could be coming from.
There there were men going in and out of the room at all time, and stand over the bed. My brother asked one of the men that was there as a resident, and my brother asked for me to pull my mother out of this community. I was already in the process of pulling her out of the community.
I had to wash my mother's clothes. They had feces on the bathroom and a pull up with in it, that was in the sink. The bathroom was a wreck and smelled horrible.
My mother was confused because she had been married to my father for 71 years. I cried the entire time I had to leave my mom for putting her in this community.
When we were moving her, I found a pill in the hallway and I am not sure who's it was. A lot of times when we went in, the staff was on the phones. When they saw me coming , they would put their phones. One of the male staff members went up to the resident and stated "boo" to one of the resident's face in the cafeteria.
One of the Sales Rep told me, that he tried to get her into the community, and that I wouldn't be getting any money back.
A church member is there, and he seems to be doing well, from what I hear. I am not sure if they have stepped up their staff. I had a very bad experience there.
Response from Magnolias of Chesterfield
October 26, 2020
Thank you for your review. Please call our Executive Director so we can discuss this matter.
anonymous - Family/friend
Memory Care
July 17, 2020
Magnolias Of Chesterfield
When we have gone to visit previous to the Covid-19 pandemic, it was common for there to be persistent odor in the community. The staff is all great and we have had a good experience with them so far. They have had some issues with keeping some of my mother's medical needs under control. We do feel that Magnolias Of Chesterfield is a good value for the price.
Response from Magnolias of Chesterfield
July 30, 2020
Thank you for your review!
Karen Ausby - Family/friend
Memory Care
May 7, 2020
A great new home for dad
The staff at Magnolias are very friendly. The food seems very good and my father in law likes it. So far, we are very comfortable with the staff and the care. We chose this community because we thought the location was good, they focused on memory care, the facility itself was nice, and the price was within our budget.
Response from Magnolias of Chesterfield
May 11, 2020
Thank you for your review.
Peter Kavik - Family/friend
Memory Care
July 23, 2019
We made the right choice
We first went there because of the price point but then realized their programs were fare more engaging and personalized. We made the right choice!
Response from Magnolias of Chesterfield
August 16, 2019
Thank you for your review Peter. We take great pride in our staff who help ensure that each resident has the best experience possible.
Benchwarmer - Family/friend
Memory Care
May 22, 2019
AN OKAY PLACE
The administrative staff of Magnolias was very excellent in communication when we were applying to enroll our brother. After his admittance, nothing. Emails were not responded to and calls, the person was always unavailable to the phone. On the other hand, our brother seems to be happy there and to be well serviced by individual health care personal.
Response from Magnolias of Chesterfield
June 17, 2019
Thank you, Benchwarmer, for leaving Magnolias Assisted Living a review. We are sorry to hear about your experience. Please feel free to give us a call if you would like to discuss it.
Unsatisfied, unfriendly tourist ??
Memory Care
February 6, 2019
“ The Dump”
Magnolias of Chesterfield is a not fit to take any individuals with Alzheimer’s or Dementia the place smells like urine and feces and the staff is lazy, they are very unprofessional and Their D. O.N is not compassionate,towards the residents and will not assist if their life depended on it,All the activities they promise are not fulfilled, this place serves the residents processed foods that are out of date, and sometimes refrigerated and brought back out for the next serving,they have had bed bug infestation several times and kept the residents on the same side of the unit, they claim to be under new management but, again another epic fail, I cannot understand why the state has not closed their doors for the sake of the Chester community!! A disgrace to Memory care??
Response from Magnolias of Chesterfield
June 17, 2019
I am sorry to hear about your experience with Magnolias Of Chesterfield. We hold each of our employees to a high standard. At Magnolias Of Chesterfield, we take pride in giving our residents the best care possible. We take your concerns seriously and we would like to further understand your feedback. Please feel free to call us at [removed] to discuss this issue further.
James Botts - Family/friend
Memory Care
November 11, 2018
Worst Facility
During thee 2 months that my Mom was at the Magnolias, a month and a half was spent with her glasses missing, the nurse manager told me I should look for them. Routinely her dirty laundry which my family washed was soaked in urine (wet) and not in plastic bags ( I handled urine soaked clothing). Very few of my concerns were addressed, which is why my Mother was there for only 2 months. Calls to the Corporate office were not returned.
Response from Magnolias of Chesterfield
May 11, 2020
Thank you for your review.
anonymous - Toured community
Memory Care
August 31, 2018
Magnolias was nice. Of the 4 I visited, Magnolias was the only facility that was totally Memory care. All the others had assisted living and memory care.I found that very interesting but special. You have to be dedicated and have a passion to work with dementia and Alzheimer patients full time. The facility was very pretty and they had lots of activities designed for the residents. The hallways were very wide which would allow two people in wheelchairs to move along with ease. They had shared and single rooms but their shared rooms consisted of two twin beds in a single room. Not quite sure how I feel about that. It may be a good thing for dad to have a roommate as opposed to being in a room by himself.Also the other facilities evaluate residents on a point system. Magnolias doe not have a point system.They have skilled nurses in the AM and CNAs and Med Techs in the evening and night hours. The distance is about 35 minutes from my house but you go through a lot of traffic to get there.
Response from Magnolias of Chesterfield
September 6, 2018
Thank you for taking the time to give your feedback. We appreciate your kind words! We strive to create a great life and welcoming environment for our residents here at Magnolias of Chesterfield. Our staff is amazing, and our residents build wonderful relationships with all staff members.
Please let us know if there is anything additional we can do for you. Thank you!
anonymous - Toured community
Memory Care
June 2, 2018
We're moving our dad here. The marketing director is very flexible and accommodating. She is not pushy or sales driven in any annoying way. She is very relaxed and approachable. The cost and incentives right now are fantastic and can't be ignored. It's a small, intimate community much like where he is now, except that it's considerably less, yet comparable in look and feel. Any transition is tough, but I feel better and better the more I interact with the staff. I had no idea this place existed and am thankful that [name removed] from A Place for Mom connected us as I was about to give up.
[name removed]
Response from Magnolias of Chesterfield
June 25, 2018
We are excited to hear that your father is moving into Magnolias of Chesterfield. We strive to give all of our residents a great life and we cannot wait to give that to your father! Thank you for your trust in our staff and community members.
anonymous - Toured community
Memory Care
March 25, 2018
They were very friendly. Showed me around answer any and all of the questions that I had. The place was very clean, And the prices of the care were very reasonable. They told me that I could bring any kind of furniture of my mother's to make her stay feel more like home.
Response from Magnolias of Chesterfield
May 11, 2020
Thank you for your review.
anonymous - Family/friend
Memory Care
August 7, 2017
This is a great place for my mom's respite care
I really love Magnolias of Chesterfield they took such good care of my mother while she was there for respite care. In fact I have told several friends about them as well. The meals and activities were just right for my mom, its nice and clean and I do plan to use them again. Both my sister and I are our mom's care givers and we know that she is well taken care of when she goes there.
Response from Magnolias of Chesterfield
May 11, 2020
Thank you for your review.
anonymous - Toured community
Memory Care
July 14, 2017
Great Tour!!
I have no complaints about the tour that I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the floor plan they had available as well as other great amenities for all all of the residents. It was just not the right fit in the end decision.
Response from Magnolias of Chesterfield
May 11, 2020
Thank you for your review.
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Frequently Asked Questions about Magnolias of Chesterfield
Magnolias of Chesterfield offers Studio and Semi-Private. Learn more.
Call (804) 571-0388 to reach a resident at Magnolias of Chesterfield.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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