Magnolias of Chesterfield

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

The staff is very attentive. If the front don't know the answer they go get a staff member that does. They always answer all my questions about my loved one. Jazzercise, Connect Four, Noodle Games, and several other activities are available for the residents. The residents are able to roam the community, and this is nice for them.

We chose Magnolias of Chesterfield because I liked that it was just strictly for memory care and also the price was right. They do offer shared and private rooms and the private rooms are very large. My mom really enjoys the meals that they serve here. I do think that the administrative staff move people around too much and have staff doing too many jobs at once. Overall I would recommend to others looking

This community is a little more on the expensive side, but we really liked how friendly the staff was when we first came to visit. We haven't been there in awhile because of COVID but we know the care services are good. Some activities the residents can participate in are board games, painting, and gardening. Our loved one really likes the food the have at this community, she says its very good. The rooms are also pretty good in size. The only complaint we have is sometimes our loves ones clothes and personal items would go missing

We chose this facility because of the location, the price for what you are getting, and the facility looked nice. The room sizes are good, he has a roommate and it is plenty enough space for two people. He really likes the food, he has actually gained some weight since he has gone in here. My favorite part about the community would be the attention from the staff members that he receives. I would recommend Magnolias of Chesterfield.

My mother was there only two weeks before we decided to move her to another community. There was no communication. They put my mother in a room that was a giant to her, my mother had bruises on her hand. The staff didn't know where they could be coming from. There there were men going in and out of the room at all time, and stand over the bed. My brother asked one of the men that was there as a resident, and my brother asked for me to pull my mother out of this community. I was already in the process of pulling her out of the community. I had to wash my mother's clothes. They had feces on the bathroom and a pull up with in it, that was in the sink. The bathroom was a wreck and smelled horrible. My mother was confused because she had been married to my father for 71 years. I cried the entire time I had to leave my mom for putting her in this community. When we were moving her, I found a pill in the hallway and I am not sure who's it was. A lot of times when we went in, the staff was on the phones. When they saw me coming , they would put their phones. One of the male staff members went up to the resident and stated "boo" to one of the resident's face in the cafeteria. One of the Sales Rep told me, that he tried to get her into the community, and that I wouldn't be getting any money back. A church member is there, and he seems to be doing well, from what I hear. I am not sure if they have stepped up their staff. I had a very bad experience there.

When we have gone to visit previous to the Covid-19 pandemic, it was common for there to be persistent odor in the community. The staff is all great and we have had a good experience with them so far. They have had some issues with keeping some of my mother's medical needs under control. We do feel that Magnolias Of Chesterfield is a good value for the price.

The staff at Magnolias are very friendly. The food seems very good and my father in law likes it. So far, we are very comfortable with the staff and the care. We chose this community because we thought the location was good, they focused on memory care, the facility itself was nice, and the price was within our budget.

We first went there because of the price point but then realized their programs were fare more engaging and personalized. We made the right choice!

The administrative staff of Magnolias was very excellent in communication when we were applying to enroll our brother. After his admittance, nothing. Emails were not responded to and calls, the person was always unavailable to the phone. On the other hand, our brother seems to be happy there and to be well serviced by individual health care personal.

Magnolias of Chesterfield is a not fit to take any individuals with Alzheimer’s or Dementia the place smells like urine and feces and the staff is lazy, they are very unprofessional and Their D. O.N is not compassionate,towards the residents and will not assist if their life depended on it,All the activities they promise are not fulfilled, this place serves the residents processed foods that are out of date, and sometimes refrigerated and brought back out for the next serving,they have had bed bug infestation several times and kept the residents on the same side of the unit, they claim to be under new management but, again another epic fail, I cannot understand why the state has not closed their doors for the sake of the Chester community!! A disgrace to Memory care??

During thee 2 months that my Mom was at the Magnolias, a month and a half was spent with her glasses missing, the nurse manager told me I should look for them. Routinely her dirty laundry which my family washed was soaked in urine (wet) and not in plastic bags ( I handled urine soaked clothing). Very few of my concerns were addressed, which is why my Mother was there for only 2 months. Calls to the Corporate office were not returned.

Magnolias was nice. Of the 4 I visited, Magnolias was the only facility that was totally Memory care. All the others had assisted living and memory care.I found that very interesting but special. You have to be dedicated and have a passion to work with dementia and Alzheimer patients full time. The facility was very pretty and they had lots of activities designed for the residents. The hallways were very wide which would allow two people in wheelchairs to move along with ease. They had shared and single rooms but their shared rooms consisted of two twin beds in a single room. Not quite sure how I feel about that. It may be a good thing for dad to have a roommate as opposed to being in a room by himself.Also the other facilities evaluate residents on a point system. Magnolias doe not have a point system.They have skilled nurses in the AM and CNAs and Med Techs in the evening and night hours. The distance is about 35 minutes from my house but you go through a lot of traffic to get there.

We're moving our dad here. The marketing director is very flexible and accommodating. She is not pushy or sales driven in any annoying way. She is very relaxed and approachable. The cost and incentives right now are fantastic and can't be ignored. It's a small, intimate community much like where he is now, except that it's considerably less, yet comparable in look and feel. Any transition is tough, but I feel better and better the more I interact with the staff. I had no idea this place existed and am thankful that [name removed] from A Place for Mom connected us as I was about to give up. [name removed]

They were very friendly. Showed me around answer any and all of the questions that I had. The place was very clean, And the prices of the care were very reasonable. They told me that I could bring any kind of furniture of my mother's to make her stay feel more like home.

I really love Magnolias of Chesterfield they took such good care of my mother while she was there for respite care. In fact I have told several friends about them as well. The meals and activities were just right for my mom, its nice and clean and I do plan to use them again. Both my sister and I are our mom's care givers and we know that she is well taken care of when she goes there.

I have no complaints about the tour that I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the floor plan they had available as well as other great amenities for all all of the residents. It was just not the right fit in the end decision.

Never trust that this facility will properly care for your loved one, especially if they have any form of dementia. They'll make you promises to get you moved in, but when it comes right down to it, they do not follow through. Unless you call the corporate offices of Meridian Senior Living, nothing you ask will be done. They do not take the time to give showers or take people down to the dining hall for meals, or even see to it that patients are getting proper nourishment and hydration. They do NOT cater to specific dietary needs unless you spend the extra money to purchase specific foods, and even then there is no guarantee that it makes it to your family member at mealtime. My loved one was severely dehydrated and became septic to the point of organs shutting down, resulting in death, while in the care of this facility. There are very few people in this facility who truly care about the patients, it's mostly about money and how much they can take. When someone passes away, they will call you the next day and ask you to clean out their room at your earliest convenience so they can get it rented, and will also charge you a per diem for each day post death that items are in the room. I would NEVER place my family member in this facility again.

Very clean, open, nicely kept facility. Very nice staff. Men and women are not segregated. No urine smell anywhere. No van yet, but planning on getting one for the community. The residents paint a lot on canvas, which is hung throughout facility. Bright. Beauty salon in facility. Semi private or private with easy walk-in showers.

My father became a resident in Magnolias of Chesterfield in mid Febroary. So far, things are going good for him. The staff is taking good care of him and he seems happy.