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Magnolias of Chesterfield

6701 Court Yard Rd, Chester, VA 23831

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Magnolias of Chesterfield community exterior
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David - Loved one of resident/client
4.0
Satisfied with a few concerns

They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.... Read more

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About the facility Magnolias of Chesterfield

Magnolias of Chesterfield in Chester, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Magnolias of Chesterfield

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Kosher

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Cable or Satellite TV

Facility Amenities

Dining

Private Dining Room

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Meeting Room

Recreational areas

Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

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Reviews

for Magnolias of Chesterfield
3.7(32 reviews)
Write a Review

Cleanliness

3.9

Friendliness

4.0

Meals & Dining

3.8

Care Services

3.8

Activities

3.7

Staff

3.8

Value for Cost

4.0

Overall Experience
11
13
2
2
4
Date Submitted
0
2
6
Reviewer
0
25
6
0
Care Received
32
1-20 of 32 reviews
Sort by

4.0
David - Loved one of resident/client
Memory Care
March 22, 2022
Verified Review
Satisfied with a few concerns

They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3.5

Activities

4

Staff

5

Value for Cost

5


2.0
anonymous - Loved one of resident/client
Memory Care
January 31, 2022
Verified Review
great potential not maximized

Magnolias of Chesterfield can work to improve on the consistency within their staff team. They could also improve on the screening for the new hire staff members to make sure they are knowledgeable, qualified and adequate to handle this care level.

Cleanliness

2

Friendliness

3

Meals & Dining

4

Care Services

2

Activities

2

Staff

3

Value for Cost

2

Response from Magnolias of Chesterfield

January 19, 2023

Thank you for your review


3.0
anonymous - Loved one of resident/client
Memory Care
October 6, 2021
Verified Review
Respite care

Make sure that you pay attention to whatever conditions your loved one has. My dad is a diabetic and they did not follow his diet and that sent him to the hospital while we were out of town. It was hard to get communication from the staff on what was going on and where he was. I would recommend them, but just be an advocate for your loved one.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

2

Response from Magnolias of Chesterfield

October 21, 2021

Thank you for your review. Please feel free to give us a call if you would like to discuss any further.


4.0
anonymous - Toured community
Memory Care
August 4, 2021
Verified Review
my tour of Magnolias of Chesterfield

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

Response from Magnolias of Chesterfield

September 28, 2021

Thank you for your review.


4.5
Lisa - Loved one of resident/client
Memory Care
June 3, 2021
Verified Review
If You're Family Member has Memory Care Magnolias of Chesterfield is the Only Place to Go

The staff is very attentive. If the front don't know the answer they go get a staff member that does. They always answer all my questions about my loved one. Jazzercise, Connect Four, Noodle Games, and several other activities are available for the residents. The residents are able to roam the community, and this is nice for them.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Magnolias of Chesterfield

July 1, 2021

Thank you for your review!


4.0
Elizabeth A - Loved one of resident/client
Memory Care
April 26, 2021
Verified Review
I would recommend

We chose Magnolias of Chesterfield because I liked that it was just strictly for memory care and also the price was right. They do offer shared and private rooms and the private rooms are very large. My mom really enjoys the meals that they serve here. I do think that the administrative staff move people around too much and have staff doing too many jobs at once. Overall I would recommend to others looking

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

3

Value for Cost

4

Response from Magnolias of Chesterfield

July 1, 2021

Thank you for your review!


5.0
anonymous - Loved one of resident/client
Memory Care
September 21, 2020
Verified Review
Overall very good community

This community is a little more on the expensive side, but we really liked how friendly the staff was when we first came to visit. We haven't been there in awhile because of COVID but we know the care services are good. Some activities the residents can participate in are board games, painting, and gardening. Our loved one really likes the food the have at this community, she says its very good. The rooms are also pretty good in size. The only complaint we have is sometimes our loves ones clothes and personal items would go missing

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5

Response from Magnolias of Chesterfield

October 26, 2020

Thank you for your review.


5.0
Karen - Loved one of resident/client
Memory Care
September 17, 2020
Verified Review
Good place for dad

We chose this facility because of the location, the price for what you are getting, and the facility looked nice. The room sizes are good, he has a roommate and it is plenty enough space for two people. He really likes the food, he has actually gained some weight since he has gone in here. My favorite part about the community would be the attention from the staff members that he receives. I would recommend Magnolias of Chesterfield.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Magnolias of Chesterfield

October 26, 2020

Thank you for your review.


1.0
anonymous - Loved one of resident/client
Memory Care
August 24, 2020
Verified Review
A Horrid Place

My mother was there only two weeks before we decided to move her to another community. There was no communication. They put my mother in a room that was a giant to her, my mother had bruises on her hand. The staff didn't know where they could be coming from. There there were men going in and out of the room at all time, and stand over the bed. My brother asked one of the men that was there as a resident, and my brother asked for me to pull my mother out of this community. I was already in the process of pulling her out of the community. I had to wash my mother's clothes. They had feces on the bathroom and a pull up with in it, that was in the sink. The bathroom was a wreck and smelled horrible. My mother was confused because she had been married to my father for 71 years. I cried the entire time I had to leave my mom for putting her in this community. When we were moving her, I found a pill in the hallway and I am not sure who's it was. A lot of times when we went in, the staff was on the phones. When they saw me coming , they would put their phones. One of the male staff members went up to the resident and stated "boo" to one of the resident's face in the cafeteria. One of the Sales Rep told me, that he tried to get her into the community, and that I wouldn't be getting any money back. A church member is there, and he seems to be doing well, from what I hear. I am not sure if they have stepped up their staff. I had a very bad experience there.

Cleanliness

2

Friendliness

1

Care Services

0.5

Activities

1

Value for Cost

1

Response from Magnolias of Chesterfield

October 26, 2020

Thank you for your review. Please call our Executive Director so we can discuss this matter.


4.0
anonymous - Loved one of resident/client
Memory Care
July 17, 2020
Verified Review
Magnolias Of Chesterfield

When we have gone to visit previous to the Covid-19 pandemic, it was common for there to be persistent odor in the community. The staff is all great and we have had a good experience with them so far. They have had some issues with keeping some of my mother's medical needs under control. We do feel that Magnolias Of Chesterfield is a good value for the price.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5

Response from Magnolias of Chesterfield

July 30, 2020

Thank you for your review!


4.0
Karen Ausby - Loved one of resident/client
Memory Care
May 7, 2020
Verified Review
A great new home for dad

The staff at Magnolias are very friendly. The food seems very good and my father in law likes it. So far, we are very comfortable with the staff and the care. We chose this community because we thought the location was good, they focused on memory care, the facility itself was nice, and the price was within our budget.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5

Response from Magnolias of Chesterfield

May 11, 2020

Thank you for your review.


5.0
Peter Kavik - Loved one of resident/client
Memory Care
July 23, 2019
We made the right choice

We first went there because of the price point but then realized their programs were fare more engaging and personalized. We made the right choice!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Magnolias of Chesterfield

August 16, 2019

Thank you for your review Peter. We take great pride in our staff who help ensure that each resident has the best experience possible.


3.0
Benchwarmer - Loved one of resident/client
Memory Care
May 22, 2019
AN OKAY PLACE

The administrative staff of Magnolias was very excellent in communication when we were applying to enroll our brother. After his admittance, nothing. Emails were not responded to and calls, the person was always unavailable to the phone. On the other hand, our brother seems to be happy there and to be well serviced by individual health care personal.

Cleanliness

3

Friendliness

3

Care Services

4

Activities

3

Value for Cost

4

Response from Magnolias of Chesterfield

June 17, 2019

Thank you, Benchwarmer, for leaving Magnolias Assisted Living a review. We are sorry to hear about your experience. Please feel free to give us a call if you would like to discuss it.


0.5
Unsatisfied, unfriendly tourist ??
Memory Care
February 6, 2019
“ The Dump”

Magnolias of Chesterfield is a not fit to take any individuals with Alzheimer’s or Dementia the place smells like urine and feces and the staff is lazy, they are very unprofessional and Their D. O.N is not compassionate,towards the residents and will not assist if their life depended on it,All the activities they promise are not fulfilled, this place serves the residents processed foods that are out of date, and sometimes refrigerated and brought back out for the next serving,they have had bed bug infestation several times and kept the residents on the same side of the unit, they claim to be under new management but, again another epic fail, I cannot understand why the state has not closed their doors for the sake of the Chester community!! A disgrace to Memory care??

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Magnolias of Chesterfield

June 17, 2019

I am sorry to hear about your experience with Magnolias Of Chesterfield. We hold each of our employees to a high standard. At Magnolias Of Chesterfield, we take pride in giving our residents the best care possible. We take your concerns seriously and we would like to further understand your feedback. Please feel free to call us at [removed] to discuss this issue further.


1.0
James Botts - Loved one of resident/client
Memory Care
November 11, 2018
Verified Review
Worst Facility

During thee 2 months that my Mom was at the Magnolias, a month and a half was spent with her glasses missing, the nurse manager told me I should look for them. Routinely her dirty laundry which my family washed was soaked in urine (wet) and not in plastic bags ( I handled urine soaked clothing). Very few of my concerns were addressed, which is why my Mother was there for only 2 months. Calls to the Corporate office were not returned.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

3.5

Response from Magnolias of Chesterfield

May 11, 2020

Thank you for your review.


4.0
anonymous - Toured community
Memory Care
August 31, 2018

Magnolias was nice. Of the 4 I visited, Magnolias was the only facility that was totally Memory care. All the others had assisted living and memory care.I found that very interesting but special. You have to be dedicated and have a passion to work with dementia and Alzheimer patients full time. The facility was very pretty and they had lots of activities designed for the residents. The hallways were very wide which would allow two people in wheelchairs to move along with ease. They had shared and single rooms but their shared rooms consisted of two twin beds in a single room. Not quite sure how I feel about that. It may be a good thing for dad to have a roommate as opposed to being in a room by himself.Also the other facilities evaluate residents on a point system. Magnolias doe not have a point system.They have skilled nurses in the AM and CNAs and Med Techs in the evening and night hours. The distance is about 35 minutes from my house but you go through a lot of traffic to get there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Magnolias of Chesterfield

September 6, 2018

Thank you for taking the time to give your feedback. We appreciate your kind words! We strive to create a great life and welcoming environment for our residents here at Magnolias of Chesterfield. Our staff is amazing, and our residents build wonderful relationships with all staff members. Please let us know if there is anything additional we can do for you. Thank you!


4.0
anonymous - Toured community
Memory Care
June 2, 2018

We're moving our dad here. The marketing director is very flexible and accommodating. She is not pushy or sales driven in any annoying way. She is very relaxed and approachable. The cost and incentives right now are fantastic and can't be ignored. It's a small, intimate community much like where he is now, except that it's considerably less, yet comparable in look and feel. Any transition is tough, but I feel better and better the more I interact with the staff. I had no idea this place existed and am thankful that [name removed] from A Place for Mom connected us as I was about to give up. [name removed]

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Magnolias of Chesterfield

June 25, 2018

We are excited to hear that your father is moving into Magnolias of Chesterfield. We strive to give all of our residents a great life and we cannot wait to give that to your father! Thank you for your trust in our staff and community members.


4.0
anonymous - Toured community
Memory Care
March 25, 2018

They were very friendly. Showed me around answer any and all of the questions that I had. The place was very clean, And the prices of the care were very reasonable. They told me that I could bring any kind of furniture of my mother's to make her stay feel more like home.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Magnolias of Chesterfield

May 11, 2020

Thank you for your review.


2.0
anonymous - Loved one of resident/client
Memory Care
August 7, 2017
Verified Review
This is a great place for my mom's respite care

I really love Magnolias of Chesterfield they took such good care of my mother while she was there for respite care. In fact I have told several friends about them as well. The meals and activities were just right for my mom, its nice and clean and I do plan to use them again. Both my sister and I are our mom's care givers and we know that she is well taken care of when she goes there.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Magnolias of Chesterfield

May 11, 2020

Thank you for your review.


4.0
anonymous - Toured community
Memory Care
July 14, 2017
Verified Review
Great Tour!!

I have no complaints about the tour that I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the floor plan they had available as well as other great amenities for all all of the residents. It was just not the right fit in the end decision.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Magnolias of Chesterfield

May 11, 2020

Thank you for your review.


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Frequently Asked Questions about Magnolias of Chesterfield

Magnolias of Chesterfield offers Studio and Semi-Private. Learn more.

Magnolias of Chesterfield has received an average review rating of 3.7 based on 32 reviews. See all reviews.

Call (804) 571-0388 to reach a resident at Magnolias of Chesterfield.

To reach a resident at Magnolias of Chesterfield call: (804) 571-0388



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.