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They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.... Read more
Magnolias of Chesterfield in Chester, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
4.2
(16 reviews)Studio, 1bd, 2bd, Semi-Private
Located in Colonial Heights, Dunlop House has been honored as a Top Assisted Living Facility in Virginia by Assisted Living Today. Dunlop House specializes in both assisted living and Alzheimer's care for seniors. Since 1999 it has provided its residents with quality care and a rewarding...
4.2
(23 reviews)Studio, Semi-Private, 1bd
The Crossings at Ironbridge is a state-of-the-art community for seniors looking for the best in assisted living and memory care. Our spacious suites and apartments accommodate both your needs and your budget. Each suite features large, bright windows, ample storage and a large private bathroom....
3.8
(9 reviews)Studio, 1bd, 2bd
3.8
(11 reviews)Studio, 1bd, Semi-Private
Commonwealth Assisted Living at Chesterfield is an assisted living community serving individuals in Chesterfield, Chesterfield County, Virginia. We're located within a few minutes of Collegiate School Aquatics Center, several specialty shops, various medical facilities and schools, as well as...
4.4
(7 reviews)Studio, Semi-Private
Arden Courts of Richmond - ProMedica Senior Care, located near Historic Richmond Virginia is a secured memory care community located on Richmond's Southside, in Midlothian, Chesterfield County, an area that is rich in history, arts, and culture. In 2014, Outside Magazine selected Richmond, VA as...
4.4
(10 reviews)Studio, 1bd, 2bd, Semi-Private
Auburn Hill at Swift Creek ReservoirSet against the serenity and stunning views of the Swift Creek Reservoir, Auburn Hill offers you a welcoming and comfortable environment where you can easily adapt, thrive and enjoy life—just like at home. Recently received OurHealth’s Gold award for “Best...
4.8
(208 reviews)Studio, 1bd, 2bd, Semi-Private
The Towers Community, nestled on 12 beautiful acres in Richmond, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of...
4.3
(65 reviews)Studio, 1bd, Semi-Private
We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Seaton Chesterfield community without having to leave your home!Seaton...
4.0
(36 reviews)Studio, 1bd, 2bd, Semi-Private
The Crossings at Bon Air is a 17.6-acre campus that features rental independent living apartments, assisted living apartments, memory care apartments and short stay respite living. Residents of our community enjoy extensive in unit amenities, such as full kitchens, washer/dryers and weekly...
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They have plenty of activities and they have gotten mom to participate in them which is grea.t. She has never complained about the food. Maintenance wise they usually stay on top of things but seem to be struggling to do so recently. They said cable was included and since she has moved in it is still not working. My mothers glasses have gone missing and everyone seems confused what happened to them. Overall I would recommend to others looking.
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Magnolias of Chesterfield can work to improve on the consistency within their staff team. They could also improve on the screening for the new hire staff members to make sure they are knowledgeable, qualified and adequate to handle this care level.
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Response from Magnolias of Chesterfield
January 19, 2023Thank you for your review
Make sure that you pay attention to whatever conditions your loved one has. My dad is a diabetic and they did not follow his diet and that sent him to the hospital while we were out of town. It was hard to get communication from the staff on what was going on and where he was. I would recommend them, but just be an advocate for your loved one.
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Response from Magnolias of Chesterfield
October 21, 2021Thank you for your review. Please feel free to give us a call if you would like to discuss any further.
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
Response from Magnolias of Chesterfield
September 28, 2021Thank you for your review.
The staff is very attentive. If the front don't know the answer they go get a staff member that does. They always answer all my questions about my loved one. Jazzercise, Connect Four, Noodle Games, and several other activities are available for the residents. The residents are able to roam the community, and this is nice for them.
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Response from Magnolias of Chesterfield
July 1, 2021Thank you for your review!
We chose Magnolias of Chesterfield because I liked that it was just strictly for memory care and also the price was right. They do offer shared and private rooms and the private rooms are very large. My mom really enjoys the meals that they serve here. I do think that the administrative staff move people around too much and have staff doing too many jobs at once. Overall I would recommend to others looking
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Response from Magnolias of Chesterfield
July 1, 2021Thank you for your review!
This community is a little more on the expensive side, but we really liked how friendly the staff was when we first came to visit. We haven't been there in awhile because of COVID but we know the care services are good. Some activities the residents can participate in are board games, painting, and gardening. Our loved one really likes the food the have at this community, she says its very good. The rooms are also pretty good in size. The only complaint we have is sometimes our loves ones clothes and personal items would go missing
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Response from Magnolias of Chesterfield
October 26, 2020Thank you for your review.
We chose this facility because of the location, the price for what you are getting, and the facility looked nice. The room sizes are good, he has a roommate and it is plenty enough space for two people. He really likes the food, he has actually gained some weight since he has gone in here. My favorite part about the community would be the attention from the staff members that he receives. I would recommend Magnolias of Chesterfield.
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Response from Magnolias of Chesterfield
October 26, 2020Thank you for your review.
My mother was there only two weeks before we decided to move her to another community. There was no communication. They put my mother in a room that was a giant to her, my mother had bruises on her hand. The staff didn't know where they could be coming from. There there were men going in and out of the room at all time, and stand over the bed. My brother asked one of the men that was there as a resident, and my brother asked for me to pull my mother out of this community. I was already in the process of pulling her out of the community. I had to wash my mother's clothes. They had feces on the bathroom and a pull up with in it, that was in the sink. The bathroom was a wreck and smelled horrible. My mother was confused because she had been married to my father for 71 years. I cried the entire time I had to leave my mom for putting her in this community. When we were moving her, I found a pill in the hallway and I am not sure who's it was. A lot of times when we went in, the staff was on the phones. When they saw me coming , they would put their phones. One of the male staff members went up to the resident and stated "boo" to one of the resident's face in the cafeteria. One of the Sales Rep told me, that he tried to get her into the community, and that I wouldn't be getting any money back. A church member is there, and he seems to be doing well, from what I hear. I am not sure if they have stepped up their staff. I had a very bad experience there.
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Response from Magnolias of Chesterfield
October 26, 2020Thank you for your review. Please call our Executive Director so we can discuss this matter.
When we have gone to visit previous to the Covid-19 pandemic, it was common for there to be persistent odor in the community. The staff is all great and we have had a good experience with them so far. They have had some issues with keeping some of my mother's medical needs under control. We do feel that Magnolias Of Chesterfield is a good value for the price.
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Response from Magnolias of Chesterfield
July 30, 2020Thank you for your review!
The staff at Magnolias are very friendly. The food seems very good and my father in law likes it. So far, we are very comfortable with the staff and the care. We chose this community because we thought the location was good, they focused on memory care, the facility itself was nice, and the price was within our budget.
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Response from Magnolias of Chesterfield
May 11, 2020Thank you for your review.
We first went there because of the price point but then realized their programs were fare more engaging and personalized. We made the right choice!
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Response from Magnolias of Chesterfield
August 16, 2019Thank you for your review Peter. We take great pride in our staff who help ensure that each resident has the best experience possible.
The administrative staff of Magnolias was very excellent in communication when we were applying to enroll our brother. After his admittance, nothing. Emails were not responded to and calls, the person was always unavailable to the phone. On the other hand, our brother seems to be happy there and to be well serviced by individual health care personal.
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Response from Magnolias of Chesterfield
June 17, 2019Thank you, Benchwarmer, for leaving Magnolias Assisted Living a review. We are sorry to hear about your experience. Please feel free to give us a call if you would like to discuss it.
Magnolias of Chesterfield is a not fit to take any individuals with Alzheimer’s or Dementia the place smells like urine and feces and the staff is lazy, they are very unprofessional and Their D. O.N is not compassionate,towards the residents and will not assist if their life depended on it,All the activities they promise are not fulfilled, this place serves the residents processed foods that are out of date, and sometimes refrigerated and brought back out for the next serving,they have had bed bug infestation several times and kept the residents on the same side of the unit, they claim to be under new management but, again another epic fail, I cannot understand why the state has not closed their doors for the sake of the Chester community!! A disgrace to Memory care??
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Response from Magnolias of Chesterfield
June 17, 2019I am sorry to hear about your experience with Magnolias Of Chesterfield. We hold each of our employees to a high standard. At Magnolias Of Chesterfield, we take pride in giving our residents the best care possible. We take your concerns seriously and we would like to further understand your feedback. Please feel free to call us at [removed] to discuss this issue further.
During thee 2 months that my Mom was at the Magnolias, a month and a half was spent with her glasses missing, the nurse manager told me I should look for them. Routinely her dirty laundry which my family washed was soaked in urine (wet) and not in plastic bags ( I handled urine soaked clothing). Very few of my concerns were addressed, which is why my Mother was there for only 2 months. Calls to the Corporate office were not returned.
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Response from Magnolias of Chesterfield
May 11, 2020Thank you for your review.
Magnolias was nice. Of the 4 I visited, Magnolias was the only facility that was totally Memory care. All the others had assisted living and memory care.I found that very interesting but special. You have to be dedicated and have a passion to work with dementia and Alzheimer patients full time. The facility was very pretty and they had lots of activities designed for the residents. The hallways were very wide which would allow two people in wheelchairs to move along with ease. They had shared and single rooms but their shared rooms consisted of two twin beds in a single room. Not quite sure how I feel about that. It may be a good thing for dad to have a roommate as opposed to being in a room by himself.Also the other facilities evaluate residents on a point system. Magnolias doe not have a point system.They have skilled nurses in the AM and CNAs and Med Techs in the evening and night hours. The distance is about 35 minutes from my house but you go through a lot of traffic to get there.
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Response from Magnolias of Chesterfield
September 6, 2018Thank you for taking the time to give your feedback. We appreciate your kind words! We strive to create a great life and welcoming environment for our residents here at Magnolias of Chesterfield. Our staff is amazing, and our residents build wonderful relationships with all staff members. Please let us know if there is anything additional we can do for you. Thank you!
We're moving our dad here. The marketing director is very flexible and accommodating. She is not pushy or sales driven in any annoying way. She is very relaxed and approachable. The cost and incentives right now are fantastic and can't be ignored. It's a small, intimate community much like where he is now, except that it's considerably less, yet comparable in look and feel. Any transition is tough, but I feel better and better the more I interact with the staff. I had no idea this place existed and am thankful that [name removed] from A Place for Mom connected us as I was about to give up. [name removed]
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Response from Magnolias of Chesterfield
June 25, 2018We are excited to hear that your father is moving into Magnolias of Chesterfield. We strive to give all of our residents a great life and we cannot wait to give that to your father! Thank you for your trust in our staff and community members.
They were very friendly. Showed me around answer any and all of the questions that I had. The place was very clean, And the prices of the care were very reasonable. They told me that I could bring any kind of furniture of my mother's to make her stay feel more like home.
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Response from Magnolias of Chesterfield
May 11, 2020Thank you for your review.
I really love Magnolias of Chesterfield they took such good care of my mother while she was there for respite care. In fact I have told several friends about them as well. The meals and activities were just right for my mom, its nice and clean and I do plan to use them again. Both my sister and I are our mom's care givers and we know that she is well taken care of when she goes there.
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Response from Magnolias of Chesterfield
May 11, 2020Thank you for your review.
I have no complaints about the tour that I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the floor plan they had available as well as other great amenities for all all of the residents. It was just not the right fit in the end decision.
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Response from Magnolias of Chesterfield
May 11, 2020Thank you for your review.
See what the neighborhood has to offer and what’s nearby:
Magnolias of Chesterfield offers Studio and Semi-Private. Learn more.
Magnolias of Chesterfield has received an average review rating of 3.7 based on 32 reviews. See all reviews.
Call (804) 571-0388 to reach a resident at Magnolias of Chesterfield.
To reach a resident at Magnolias of Chesterfield call: (804) 571-0388
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.