The Crossings at Ironbridge

We had a really good tour experience with The Crossings at Ironbridge. This was our second choice and we feel that it would be a great facility to have a loved one in.

We chose The Crossings because the marketing person actually knew my sister who is now a resident there. I also spoke with the administrator there and she was very easy to work with. The room sizes at the facility are very adequate for her needs. The staff are very accommodating and communicative. They have tons of activities provided here and the staff help to get everyone involved. They do have a lot of levels of care and they really try to work with your loved ones needs. I would definitely recommend them to families looking.

This is a nice community for your loved one. I would recommend it. They are currently having some staffing issues however, they are working through it. They have activities like crafts, puzzles, art , learning hula dances and themed gatherings.

They kept changing the way they did the laundry, which was fine. But 50% of my loved one's clothes just disappeared, even after we tagged them. The food was not very good here. And they really didn't have much meal planning for you if you had needs or preferences off the main stream. I could see they had a lot of activities, but my loved one didn't participate. The management was very good. If you had an ear to management, they would help you out a lot. It's not like they ignored you. For instance, I wanted to put cameras in my loved one's room, and they were very open to that and helped me to get that achieved. Overall, after looking at several places, I'm glad I chose them. The marketing director was very supportive from the beginning to the end. I could run questions by her, and she was very helpful. We ended up needing hospice care, and they helped get that set up. The hospice service they recommend there was excellent. I got to talk to a chaplain once a week, and the home office would call me once a week. The hospice nurse was outstanding. It was like having a sister there.

I would recommend this community. The staff are willing to help and are friendly. They are fair at communicating, and I have to ask for everything about my loved one. The room is good, and I had to provide all the furniture for my loved one's room.

I highly recommend it. The staff was engaged with the patients. The rooms could be locked. The staff paid attention to the residents. They went around talking, dancing, singing, and caring for the patients. They had a patient pass, and were down because he passed. The staff was very caring. My dad passed away and I went to the community to help take care of my mom. I was able to see and feel the love of the staff. They called me because my mom fell. The staff is just lovely people. She ate all the food and it was good. The staff commented on the was she was eating. They even gave her a baby doll because she loved children so much. The hospice and staff were wonderful during the passing of my mother. There are still staff members who call and check on my family and I.

Nice tour. Thank you.

The staff are very caring. The food is good. I like the layout, my mom has an inside window facing the courtyard. The staff is very friendly and accommodating with Facetime and accepting drop offs. They have been great. I work at a hospital so if she was still living with me I would not be able to come home. I am so glad she is there.

My husband has been at Harmony since [date removed]. I'm very pleased with the care the facility is giving him. I was unable to give him the care he needed. At the time we were in an assisted living facility in Florida. My family is in Virginia, so I searched online and had my daughter visit. She told me there was nothing she did not like about Harmony. I admitted him from Florida,then my daughter and granddaughter came after us and drove all night to get us here. The staff was waiting for us and everything went so smoothly. He likes all of his caregivers but of course he has favorites. [Name removed] makes sure his tv is on the sports channel and they discuss the events. I would highly recommend Harmony at Ironbridge.

1st senior living facility visited. Memory care on the second level. As you enter the room there is a hall with closet on one side and bathroom on the other. One positive aspect is that they have a visiting doctor come M, Tue, Wed & Fri.

The staff for the most part are superlative, though of late I have noticed an enhanced amount of turnover among senior level positions that makes the mind wonder why. Issues do arise that need to be addressed, but the staff has always made a great effort to eradicate them. They are very friendly and genuinely caring. I would, if I could have, given the facility a 4.5 in the rating scale. The only thing that keeps me from giving a 5 star rating is that some of my phone calls to more than one key director weren't returned timely, if at all....perhaps just an oversight, but unsettling nonetheless. Communication regarding lower level staff has been top-notch....the nurses, firsthand caregivers, etc. It also would have been preferable if they didn't have a required entrance fee to place a loved one there. Many facilities do not. All in all, I am satisfied with my choice of The Crossings at Ironbridge for my loved one.

The Crossings at Iron Bridge was very clean and modern looking. The staff seemed friendly and the residents seemed engaged in the observed activities. [Name removed] was very relatable and seemed empathetic toward our families situation. The day I visited, they were having a bake sale. They had a very nice private outdoor area and courtyard area. I can only give a 4 star rating based on a visit, not residence

This looked like a nice community when we visited. The people were nice. We liked this community, however my loved one chose one in a different area.

I have no complaints about the tour I had taken at this community for my loved one. The staff where friendly and made sure to answer questions we had for them in detail. They had a nice floor plan with lots of great amenities available to all of the residents. It was just not the right budget in the end decision.

Things are going well for my friend here. She is relucatant to ask for help when she needs it, she said the staff has too much to do. I think this is an issue of her not asking for help. They appear to be attentive to her needs when I visit. She is getting involved in a lot of activities and really likes the food.

The Crossings at Ironbridge was a very nice place. During the tour, the tour guide took me around the entire building and the place was clean. All of the staff that I came into contact with were very nice.

This was recommended by a friend whose mom lived there for 5 years and loved it. We have been here for awhile and like it too. Not sure if the chef has changed, but the food is good and the nurses are attentive to mom. Everybody always smiles and speaks. We feel good knowing she is safe.

The initial tour and marketing brochure were impressive, and I liked the small size of the facility. However, upon having my mother move in, I have discovered most residents spent most of their time privately in their own rooms/apts. Activities are on the calendar, but are repetitive in nature. The meals in the dining room are adequate at best, i.e., a cheese omelet for dinner was not freshly prepared, but was obviously frozen. So was the hard biscuit that was served with it. My mom only enjoyed the apples that evening. Chef prepared? Not! Now that I have placed my loved one here and paid the sizeable up front fees that are nonrefundable, it's not feasible to re-locate her at this time. She isn't happy, so neither am I!

I would give the food a 2. It was not what I anticipated based on the sample I was given. We are trying to work with them to improve this. They offer daily activities, however they are not utilized by the residents. They keep the community clean. I would recommend this and let them know about my concerns up front.

include a kitchenette, weekly housekeeping, laundry services and regular apartment maintenance is included in your affordable monthly rent. Dad was very impressed and we were too, looking to go there by the end of May