Legacy Heights

This has been an excellent choice for my 89 year old mom. She has friends and lots of activities. The staff are caring and although it is not perfect, overall the experience has been very good. My mom is walking the halls with her rollator each day, taking exercise classes, playing lots of games, sitting on the porch with her friends and enjoying each day. Her apartment is very cute. The staff has always been responsive with any work orders or issues that arise and they provide excellent care for all the residents.

We are very happy with everything so far and things are working out great. The staff are super friendly. We take our dad out a lot and visit a lot. When we come back at night sometimes we do have to wait for someone to let us in. They do have a lot of activities provided in memory care such as arts and crafts, they try to do ice cream socials, bowling with blow up pins, entertainment that comes in, service animals weekly, etc. so they are definitely staying busy. They provide calendars of weekly activities so we know what is going on. My dad gets his hair cut and nails trimmed every couple of weeks so they are taking good care of him. I would absolutely recommend Legacy Heights to others.

Our loved one was often left in the bed for days, sometimes sitting in urine. It was such a bad and disappointing experience. It started out great, we loved the sales person who was working with us in the beginning, however the care services need major improvements. The doctor on sight could never figure out the correct medication for our loved one, the bathrooms there were fifthly and our loved one was rarely changed into clean clothes. They were not even equipped to handle our loved ones basic cleaning needs. They were never able to follow through with any promises they made to our family

They're a little short-staffed, but I think all of these places are nowadays. They're also a little challenged with their billing. It's not been right since we got there. They keep losing the person doing it. Just make sure you have everything in writing as far as concessions and things go. Do your research when it comes to finding a place. We liked that Legacy Heights is a smaller place, that there's not hundreds of residents, so it has a more homey feel. The staff are friendly and seem to get to know their residents better than other places. All in all, they do everything they can to make everybody happy. I've not tried the food, but it looks pretty good, better sometimes than others. I liked that instead of one centralized dining room, there's a dining room on each floor, which contributes to the homey feel. They offer a lot of activities, but a lot of the activities are visual, so it's been difficult for my loved one with vision problems to participate.

I did not receive a notice that he could not return after a hospital visit. There were several items missing from his possessions when I picked them up. I would not recommend this community to others.

We chose Legacy Heights Senior Living because of the location and also the way the hallways are set up. Each hallway has their own little dining room for the residents, it is very intimate, homey setting. The room sizes here are quite adequate and what is nice is they all have a mini fridge and microwave. I have eaten here and it is good, home cooked food It has gone downhill a little bit because of COVID, everyone is having to dine in their room and meals being delivered. They have had a lot of turnover with management and staff members due to the virus. Overall, I would recommend.

Legacy Heights is pretty average in price compared to the other communities we looked at. The activities are very good, prior to COVID they would bring kids over from the high school down the street to play music for the residents, they also have a shuttle bus that would bring them to a store, or a restaurant for lunch. The layout is pretty good, it is smaller and slightly older.

I was a caregiver for my husband until [date removed]. When I interviewed at Legacy Heights, I knew it was the place my him. Everyone was knowledgeable, informative, very kind and led me through the process which was extremely difficult for me emotionally. I am extremely pleased with the entire staff at Legacy Heights. From the caregivers, nurses, administrators, dining staff, front desk, activity directors, maintainence staff and ALL employees (don’t want to exclude anyone) are amazing. The care, respect, attention and kindness are only a few adjectives to describe the level of care my husband is receiving. When Covid hit the level of care, attention and work ethic reached a new level. Legacy Heights had already become my extended family but with COVID I found they cared about the patients and families emotional and physical well being. They did their best to meet the needs of everyone as they tried to stay healthy them,selves. Such dedication should be commended. I am indebted to all those at Legacy Heights trying tokeep my husband healthy, engaged and safe. I’m so thankful and feel blessed he is in their care.

A very nice place, there was a roomful of tenants doing pet therapy while I was there. The lady at the front desk was very nice. The tour was quick but I got a good impression. I really liked how the place is set up. I believe they are part of the 5 star group and I have also visited another one of their sites in Pineville and was equally impressed. I was surprised it was not on the list I received from A Place for mom. [name removed](Legacy Heights) mentioned that they are in the process of remodeling some of their building also. They are on my short list.

Legacy Heights is a wonderful assisted living community. The staff and management team are second to none. The facility is very clean,safe, organized, furnished very well, cozy, comfortable and inviting. I sleep very well at night knowing my loved one is in excellent care. Finally the activity program is the best I’ve every seen.

I enjoyed the staff and environment. The layout seem to work well. The staff were engaging with the residents. The community also see to have a good sense of the challenges of Alzheimer's

The community was neat and clean. The rooms were very clean as well as s viral beautiful dining areas. I was able to briefly see an activity which was a pianist. Nevertheless, I did not notice men there for that activity and I would welcome a little more diversity for my uncle.

I toured this community for the care from my father. We liked the activities and the staff was caring.We liked the community for being clean and maintained. The menu was appealing and we liked the list of activities.

First community I visited. Residence where engaged in an activity. Nicely decorated and residence where well groomed. Liked the smaller dining areas but could use more color in these rooms. Wasn't to sure about the points rating used for personal care and med management. I would need to better understand before committing.

After our first month @ Legacy I am very pleased with the attention they have given my mom in insuring things go well for her. The staff is very friendly and cooperative and supportive. Easy to access staff if questions arise. Facility is very nice and well kept up. Meals seem very balanced and well presented

Our experience with Legacy Heights has been a good one, overall. The facility is clean and well kept, and the staff is friendly and professional. They're very diligent and consistent when it comes to checking in on the residents and getting them out of their rooms for meals and activities. I also like that they have their own physical therapy staff and in-house doctors. However, we have had a few issues with the medication service.