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Lacey Creek Supportive Living

4200 Lacey Rd, Downers Grove, IL 60515
8.2
Review Score
12 reviews

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Lacey Creek Supportive Living Community Exterior
11 Photos
11 Photos available
2 Floor plans
2 Floor plans available
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street view of Lacey Creek Supportive Living
Sandra - Family/friend
5.0
Lacey Creek Review

The staff seems like they go out of their way to know all the residents and their family. They are all quick to ask if anything is needed. The staff have a lot of responsibilities each day but they have a smile on their faces and ready to lend a hand I would definitely recommend Lacey Creek to others.... Read more

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About the facility Lacey Creek Supportive Living

Lacey Creek Supportive Living offers just that—supportive living. Nestled in the town of Downers Grove, Illinois, Lacey Creek offers a plethora of supportive services designed to respect each residents’ unique needs. Here, residents choose how much assistance they receive as they begin a new phase of exploration, freedom, and leisure. With convenient access to a range of amenities such as salon services, a country store, and fitness center, residents benefit from an abundance of free-time. Our interiors are elegant and tranquil with sleek, wooden finishes and generous lighting to create an environment that feels like a first-rate hotel. Our beautifully-appointed apartments are similarly designed and serve as an ideal place for residents to relax and revel in all that retirement living has to offer. To discover all that Lacey Creek Supportive Care can provide, contact an A Place for Mom advisor today.

Community Amenities and Services

At Lacey Creek, an array of unique attractions allow residents to experience the best that life can offer right at home. With rows of tiered seating, our onsite movie theater serves as the perfect place for residents to view new releases without the stress of travel and large crowds. You’ll often spot community members...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Lacey Creek Supportive Living is a community within Gardant Management Solutions properties. See all Gardant Management Solutions communities.

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Amenities at Lacey Creek Supportive Living

Health Care Services

Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Guest Meals
Meals Provided
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible
Air Conditioned
Cable or Satellite TV

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Fitness Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Activities

Devotional Activities Offsite
Bible Study Group
Art Classes
Cooking Classes

Compare

Lacey Creek Supportive Living4200 Lacey Rd, Downers Grove, IL 60515
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Studio
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Studio
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Studio
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
  • Veteran & Employee Discounts

    Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care

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Reviews
for Lacey Creek Supportive Living

Write a Review
8.2
Review Score
12 reviews

Review Score

12 reviews
8.2

Out of 10


5 star

50%

4 star

17%

3 star

9%

2 star

17%

1 star

9%

A Place for Mom has scored Lacey Creek Supportive Living with 8.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Lacey Creek Supportive Living has 12 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

3.8

Meals & Dining

3.5

Care Services

3.6

Activities

3.3

Staff

4.0

Value for Cost

3.6

Overall Experience
6
2
1
2
1
Date Submitted
1
1
6
Reviewer
1
8
3
0
Care Received
12
1-12 of 12 reviews
Sort by

5.0
Sandra - Family/Friend
Assisted Living
November 28, 2023
Verified Review
Lacey Creek Review

The staff seems like they go out of their way to know all the residents and their family. They are all quick to ask if anything is needed. The staff have a lot of responsibilities each day but they have a smile on their faces and ready to lend a hand I would definitely recommend Lacey Creek to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
September 26, 2022
Verified Review
tour review

Our family had an in person tour and it was a great tour experience the place is really nice


4.0
JC - Family/Friend
Assisted Living
August 18, 2022
Verified Review
Great Environment

It is a clean community, and the apartment seems to be pretty clean. the people are pretty friendly and nice. My loved one has no complaints about the food. There was only one, issue with no one being at the front desk, and I waited a long time to get buzzed in. That is not there fault, it could have to do morse with staffing issues but it would be nice if they could answer the door quicker. Overall, the place is clean, newer than other places, and the staff is really nice. I would recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Assisted Living
June 29, 2022
Lacey Creek-Downers Grove

I toured several convenient care facilities. This one stood out from the moment I walked in the door. Beautiful facility! Wonderful, friendly staff!

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


1.0
Betty - Resident/client
Assisted Living
April 21, 2022
Terrible

Do not put your loved one in this facility. Horribly understaffed. My Mother has been here for a few months and many times her meds were mixed up. She was given a shot that was not for her. Luckily she didn't have a fatal reaction. Food is terrible. Dangerously understaffed and the few staff there are underpaid and doing multiple jobs that they're not trained to do. This place is dangerous for your loved one.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Ron - Family/Friend
Assisted Living
March 10, 2022
Verified Review
worked well for us so far and helped take the burden off our shoulders

Our loved one is happy there so far, he is enjoying having the meals being delivered to the room since the dining hall is still closed off and the activities are still pretty limited because of the covid restrictions. The staff team is pretty accommodating but communication with the administrative people has been a little bit of a struggle for us especially when it comes to the paperwork

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Elvira Stawarski - Family/Friend
Assisted Living
May 19, 2020
Verified Review
A great Supportive Living option

Both the staff and the residents at Lacey Creek are very friendly and welcoming. The food is good, I would like to see more fresh options. There is limited outdoor space. Location was great for us. The fact that they are Supportive Living and my mom can spend down and go onto Medicaid while remaining at the community was a big factor for us. It is a very nice place. We were looking forward to the socialization of her being able to share meals and activities with friends. Now with the quarantine they are all in their rooms which is hard. I hope this is over soon.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
May 1, 2019

I thought the facility was very nice. I liked the fact that the residents are included in decisions and daily planning. Dining area very nice - food looked good, choices can be made. Everything was very clean & orderly They also have a theater room to show movies. Residents looked happy & staff was friendly. Based on my observations I would give a 5 star rating.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Family/Friend
Assisted Living
March 18, 2019
Not so sure

The good things first: Lacey Creek is a newer facility that is clean and well kept. The rooms are spacious and in good condition. There are activities to keep residents busy. The not so good: Medication errors: My family member experienced medication errors several times ( in regards to amount and dosages). This I see as most troublesome. While most of the staff are pleasant, there are some who have been abrupt and rude. The building, although new, has had a breakdown of its elevators, which led to residents not being able to do some of the activities they like.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
anonymous - Family/Friend
Assisted Living
March 16, 2019
New facility with some disappointments

At first, I was very excited about my mom finding a facility that is fairly new and not extremely far from me. My excitement has worn off as I am beginning to see some of the faults of this place. A major issue was that the staff who are supposedly managing her meds have messed up her pills and dosages several times even after my mom informed them of the correct dosing. Very disappointing, not to mention downright dangerous, as many elderly take heart medication. Another disappointment is the staff. My mother went to the health staff office once as she wasn’t feeling well, only to be treated rudely and without compassion. I have seen staff hanging out chatting or on their phones, seems to be the norm nowadays. Although the building itself is fairly new, a set of elevators broke down almost 2 months ago and has not yet been fixed. The residents used to be able to go to the library, beauty salon, use the exercise room and watch movies in a theater in the lower level of that building. Since the elevators have broken dowm, they lost access to those activities. Disappointing considering the 5,000 per month they ask for staying there. Food quality is average to less than average. Overall, disappointing.

Cleanliness

3

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


3.0
anonymous - Toured community
Assisted Living
August 2, 2018

Clean. Residents didn't appear interactive. Heather was knowledgeable. Mom wasn't thrilled. Distance was greater than [name removed].

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Family/Friend
Assisted Living
September 26, 2017
Verified Review
Settling In

Lacey Creek Supportive Living is a beautiful brand new facility. Mom is settling in and still acclimating to her new surroundings. The atmosphere is warm and inviting. The staff is very welcoming to us when we come to visit mom. The staff is very friendly and attentive to my mom's care needs. The staff is easy to communicate any questions or concerns regarding my mom's needs. I have not had a chance to dine there with my mom but I've seen the meals prepared and the meals they serve look good. I love the place, people are out and about and look happy. They do offer activities for the residents. They also provide transportation to go to doctor appointments, shopping trips, and other excursions.There is no sitting area in the front but there is a nice patio area in the back to get out and enjoy the fresh air. I would recommend this community to see if it's the right fit for their loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about Lacey Creek Supportive Living

Lacey Creek Supportive Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Lacey Creek Supportive Living 8.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 964-7720 to reach a resident at Lacey Creek Supportive Living.

To reach a resident at Lacey Creek Supportive Living call: (630) 964-7720



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.