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4200 Lacey Rd, Downers Grove, IL 60515
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Sandra
-
Family/friend
5.0
Lacey Creek Review
The staff seems like they go out of their way to know all the residents and their family. They are all quick to ask if anything is needed. The staff have a lot of responsibilities each day but they have a smile on their faces and ready to lend a hand
I would definitely recommend Lacey Creek to others.
About the facility Lacey Creek Supportive Living
Lacey Creek Supportive Living offers just that—supportive living. Nestled in the town of Downers Grove, Illinois, Lacey Creek offers a plethora of supportive services designed to respect each residents’ unique needs. Here, residents choose how much assistance they receive as they begin a new phase of exploration, freedom, and leisure. With convenient access to a range of amenities such as salon services, a country store, and fitness center, residents benefit from an abundance of free-time. Our interiors are elegant and tranquil with sleek, wooden finishes and generous lighting to create an environment that feels like a first-rate hotel. Our beautifully-appointed apartments are similarly designed and serve as an ideal place for residents to relax and revel in all that retirement living has to offer. To discover all that Lacey Creek Supportive Care can provide, contact an A Place for Mom advisor today.
Community Amenities and Services
At Lacey Creek, an array of unique attractions allow residents to experience the best that life can offer right at home. With rows of tiered seating, our onsite movie theater serves as the perfect place for residents to view new releases without the stress of travel and large crowds. You’ll often spot community members...
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Senior living options offered
Assisted Living
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Amenities at Lacey Creek Supportive Living
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
- Medication Management
Meals & Dining
- Meals Provided
- Guest Meals
- Restaurant Style Dining
Room Amenities
- Kitchenette
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Handicap Accessible
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
Common areas
- Beauty Salon
- Private Bath
- TV Lounge
- Central Fireplace
- Outdoor Common Areas
- Library
- Indoor Common Areas
- Outside Patio
- Computer or Media Center
Recreational areas
- Piano or Organ
- Fitness Center
- Game Room
- Movie or Theater Room
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Activities
- Activities Off-site
- Wii Bowling
- Cooking Classes
- Trivia Games
- Happy Hour
- Devotional Activities Offsite
- Walking Club
- Educational Speakers / Life Long Learning
- Activities On-site
- Day Trips and Outings
- Birthday Parties
- Holiday Parties
- Live Musical Performances
- Art Classes
- Gardening Club
- Bible Study Group
- Yoga / Chair Yoga
Compare
Lacey Creek Supportive Living
4200 Lacey Rd, Downers Grove, IL 60515
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8.6
Review score
12 reviews
8.6
Review score
12 reviews
5 star
50%
4 star
17%
3 star
8%
2 star
17%
1 star
8%
9.9
Review score
99 reviews
9.9
Review score
99 reviews
5 star
76%
4 star
20%
3 star
3%
2 star
1%
1 star
0%
9.8
Review score
59 reviews
9.8
Review score
59 reviews
5 star
68%
4 star
20%
3 star
7%
2 star
2%
1 star
3%
9.8
Review score
15 reviews
9.8
Review score
15 reviews
5 star
80%
4 star
13%
3 star
7%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for Lacey Creek Supportive Living
Write a review
A Place for Mom has scored Lacey Creek Supportive Living with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Lacey Creek Supportive Living has 12 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.8
Care Services
3.6
Staff
4.0
Meals & Dining
3.5
Activities
3.3
Value for Cost
3.6
A Place for Mom has scored Lacey Creek Supportive Living with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Lacey Creek Supportive Living has 12 reviews with an average "overall experience" of 3.8 out of 5.
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1-12 of 12 reviews
Sandra - Family/friend
Assisted Living
November 28, 2023
Lacey Creek Review
The staff seems like they go out of their way to know all the residents and their family. They are all quick to ask if anything is needed. The staff have a lot of responsibilities each day but they have a smile on their faces and ready to lend a hand
I would definitely recommend Lacey Creek to others.
anonymous - Toured community
Assisted Living
September 26, 2022
tour review
Our family had an in person tour and it was a great tour experience the place is really nice
JC - Family/friend
Assisted Living
August 18, 2022
Great Environment
It is a clean community, and the apartment seems to be pretty clean. the people are pretty friendly and nice. My loved one has no complaints about the food. There was only one, issue with no one being at the front desk, and I waited a long time to get buzzed in. That is not there fault, it could have to do morse with staffing issues but it would be nice if they could answer the door quicker. Overall, the place is clean, newer than other places, and the staff is really nice. I would recommend.
Anonymous - Family/friend
Assisted Living
June 29, 2022
Lacey Creek-Downers Grove
I toured several convenient care facilities. This one stood out from the moment I walked in the door. Beautiful facility! Wonderful, friendly staff!
Betty - Resident/client
Assisted Living
April 21, 2022
Terrible
Do not put your loved one in this facility. Horribly understaffed. My Mother has been here for a few months and many times her meds were mixed up. She was given a shot that was not for her. Luckily she didn't have a fatal reaction. Food is terrible. Dangerously understaffed and the few staff there are underpaid and doing multiple jobs that they're not trained to do. This place is dangerous for your loved one.
Ron - Family/friend
Assisted Living
March 10, 2022
worked well for us so far and helped take the burden off our shoulders
Our loved one is happy there so far, he is enjoying having the meals being delivered to the room since the dining hall is still closed off and the activities are still pretty limited because of the covid restrictions. The staff team is pretty accommodating but communication with the administrative people has been a little bit of a struggle for us especially when it comes to the paperwork
Elvira Stawarski - Family/friend
Assisted Living
May 19, 2020
A great Supportive Living option
Both the staff and the residents at Lacey Creek are very friendly and welcoming. The food is good, I would like to see more fresh options. There is limited outdoor space. Location was great for us. The fact that they are Supportive Living and my mom can spend down and go onto Medicaid while remaining at the community was a big factor for us. It is a very nice place. We were looking forward to the socialization of her being able to share meals and activities with friends. Now with the quarantine they are all in their rooms which is hard. I hope this is over soon.
anonymous - Toured community
Assisted Living
May 1, 2019
I thought the facility was very nice. I liked the fact that the residents are included in decisions and daily planning. Dining area very nice - food looked good, choices can be made. Everything was very clean & orderly They also have a theater room to show movies. Residents looked happy & staff was friendly.
Based on my observations I would give a 5 star rating.
anonymous - Family/friend
Assisted Living
March 18, 2019
Not so sure
The good things first:
Lacey Creek is a newer facility that is clean and well kept. The rooms are spacious and in good condition. There are activities to keep residents busy.
The not so good:
Medication errors: My family member experienced medication errors several times ( in regards to amount and dosages). This I see as most troublesome.
While most of the staff are pleasant, there are some who have been abrupt and rude.
The building, although new, has had a breakdown of its elevators, which led to residents not being able to do some of the activities they like.
anonymous - Family/friend
Assisted Living
March 16, 2019
New facility with some disappointments
At first, I was very excited about my mom finding a facility that is fairly new and not extremely far from me.
My excitement has worn off as I am beginning to see some of the faults of this place.
A major issue was that the staff who are supposedly managing her meds have messed up her pills and dosages several times even after my mom informed them of the correct dosing. Very disappointing, not to mention downright dangerous, as many elderly take heart medication.
Another disappointment is the staff. My mother went to the health staff office once as she wasn’t feeling well, only to be treated rudely and without compassion. I have seen staff hanging out chatting or on their phones, seems to be the norm nowadays.
Although the building itself is fairly new, a set of elevators broke down almost 2 months ago and has not yet been fixed. The residents used to be able to go to the library, beauty salon, use the exercise room and watch movies in a theater in the lower level of that building. Since the elevators have broken dowm, they lost access to those activities. Disappointing considering the 5,000 per month they ask for staying there.
Food quality is average to less than average.
Overall, disappointing.
anonymous - Toured community
Assisted Living
August 2, 2018
Clean. Residents didn't appear interactive. Heather was knowledgeable. Mom wasn't thrilled. Distance was greater than [name removed].
anonymous - Family/friend
Assisted Living
September 26, 2017
Settling In
Lacey Creek Supportive Living is a beautiful brand new facility. Mom is settling in and still acclimating to her new surroundings. The atmosphere is warm and inviting. The staff is very welcoming to us when we come to visit mom. The staff is very friendly and attentive to my mom's care needs. The staff is easy to communicate any questions or concerns regarding my mom's needs. I have not had a chance to dine there with my mom but I've seen the meals prepared and the meals they serve look good. I love the place, people are out and about and look happy. They do offer activities for the residents. They also provide transportation to go to doctor appointments, shopping trips, and other excursions.There is no sitting area in the front but there is a nice patio area in the back to get out and enjoy the fresh air. I would recommend this community to see if it's the right fit for their loved one.
Viewing 1-12 out of 12 reviews
Neighborhoods around Lacey Creek Supportive Living
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Frequently Asked Questions about Lacey Creek Supportive Living
Lacey Creek Supportive Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Lacey Creek Supportive Living 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 964-7720 to reach a resident at Lacey Creek Supportive Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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