Heritage Woods

462 Main Street, Agawam, MA 01001

About the community

Our progressive, award-winning community is ready and waiting to welcome you to your next home. Located in stunning Agawam, MA our community is the first stand-alone assisted living community in the country to be awarded the Step II Quality Award from the American Healthcare Association and National Center for Assisted Living.

We pride ourselves on our rich heritage and dedication to excellence. Our mission is to help seniors overcome those common feeling of loneliness and boredom by providing a dynamic lifestyle that energizes the mind, body and soul. We are equipped to provide assistance with a wide spectrum of needs including (but not limited to):

  • Medication management
  • Mobility assistance
  • Hygiene needs
  • Help with personal grooming
  • Nutritional meals

    Residents enjoy a long list of amenities which include private apartments with multiple floor plans to choose from. All apartments have private baths, ample closet space and kitchenettes. Our residents are often seen outside of their private living quarters socializing in our comfortable common areas, chatting or playing games around the fireplace, or walking with friends through our stunning gardens.

Senior Living Options Offered

Assisted living
Memory care

Pricing at Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Health Care Services

Memory care
Ambulatory care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist
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(866) 819-9754

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Covered parking


Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Recreational areas

Piano or organ
Raised garden beds


Laundry service / drycleaning

Memory care services

Secured community
Enclosed courtyard
Outdoor walking paths

Languages spoken


Primary language spoken by staff



Devotional activities on-site
Protestant services
Catholic services
Educational speakers / life long learning

Reviews of Heritage Woods


(12 reviews)

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Value for cost



Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 12 reviews

January 27, 2021
Anonymous - Toured community

Pleasant, warm atmosphere.. MD visits, RN’s to administer meds, PT on-site w/Rx. All important . Did not see meal plans, potential activities, family visiting sites small and not private. Confusing floor plan. Did not see any staff other than Marketing Director and front desk personal. Spoke to RN on recent change to omit rapid testing on visitors at back entrance .

July 16, 2018
Anonymous - Toured community

My guide was not the "usual" guide, but still provided me with a comprehensive tour of the residence and provided answers to all of my questions. Her rapport with residents is such that we were invited in to personal rooms, not just the model rooms, to see how people really use the space. The resident's trust and friendliness with the staff speaks volumes about the quality of the community at Heritage Woods.

December 21, 2017
Anonymous - Toured community
Verified Review
The director here was very nice

I toured this facility while looking for a place for my Mom. When I first walked in, I noticed that it was bright and cheery. It wasn’t elegant, in terms of furniture, but it was adequate. It was definitely our second choice, the only problem being that the location was farther away than we would’ve liked. The room was also a little bit smaller than another facility I had taken a look at. However, I was given a lovely tour from the director, [Removed]. She introduced me to a number of the other staff throughout the tour and told me about how they take pride in having relatively low turnover. I found out that even the housekeeper has been there for 15 years. It was a nice facility, but unfortunately didn’t fit our needs.

September 17, 2017
Anonymous - Toured community

The place was really nice but we would rather have the privacy and able to cook myself at times.

February 10, 2017
Nancy McMahon - Resident/client
Verified Review

We found the place to be very nice,clean and the people were very pleasant. My husband enjoyed his stay there.

January 26, 2017
Anonymous - Loved one of resident/client
Verified Review
This community works for us.

This community seems to be a good fit for my parents so far. The food is good and the staff are helpful. They keep the community clean and the snow off the walkways. The community is family oriented and I have already recommended this community.

December 22, 2016
Anonymous - Loved one of resident/client
Verified Review
Don't know if I would recommend...

My mother is actually back home because of a certain incident, but while she was at there it was okay. The staff from what I saw seemed nice. They had a lot of activities available and the food was good, it was actually one of the highlights of the place. The community was also kept clean.

September 29, 2015
Anonymous - Toured community

much easier commute. place was very nice, staff pleasant. I will visit again before deciding. they have a memory care unit that is opening in December. only $[price removed] to hold a room. this will probably be our choice.

April 16, 2014
Sharon B. - Loved one of resident/client
Verified Review
The staff is very helpful and friendl...

The staff is very helpful and friendly with my Mother. The food is fine but nothing extra special. My Mother would rather eat out if she can. The facility is kept clean and in good repair. More activities need to be offered on weekends for the residents. My Mother claims it is boring on weekends. I live out of state so she can not be with me every weekend.

October 16, 2013
A Place For Mom Customer - Toured community
Verified Review
Very nice, large facility.

Very nice, large facility.

Frequently Asked Questions

Heritage Woods offers Studio, 1 Bedroom and Semi-Private. Learn more.

Heritage Woods has received an average review rating of 3.8 based on 12 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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