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East Village Place

50 Benton Drive, East Longmeadow, MA 01028

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Arthur's wife - Loved one of resident/client
5.0
Peace of Mind

Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!... Read more

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About the facility East Village Place

East Village Place in East Longmeadow, Massachusetts is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
East Village Place is a community within Watermark Retirement Communities properties. See all Watermark Retirement Communities communities.

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Amenities at East Village Place

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Golf Course or Putting Green
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

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Reviews

for East Village Place
4.5(25 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

5.0

Care Services

4.6

Activities

4.6

Staff

5.0

Value for Cost

4.5

Overall Experience
18
5
2
0
0
Date Submitted
1
1
1
Reviewer
0
14
10
0
Care Received
0
25
1-20 of 25 reviews
Sort by

5.0
J Paul
Memory Care
September 29, 2022
Great Staff!

Our father was here for almost a year a few years ago. The staff was wonderful. It was a hard decision to place Dad in a facility, but with his alzheimers progressing he needed more care than we could provide. After a few months we moved him to the hospice care unit there which was a difficult decision, but we knew that he was still in good hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from East Village Place

October 4, 2022

Thank you for taking the time to provide feedback about your experience. We are honored and delighted to have earned your trust at a difficult time. I will share this comment with our caring, friendly team and thank them for the difference they make every day.


5.0
Arthur's wife - Loved one of resident/client
Memory Care
November 30, 2018
Peace of Mind

Great care in memory unit. Clean, attractive facility with excellent food. My husband has dementia and it's his 1st time in a facility. He was apprehensive about it but with encouragement from staff, within days he began participating in exercise (loves it) and other activities and having lunch with several men who took him under their collective wing. Most importantly, the nurse and caregivers are kind and personable, and pay attention to my husband's individual needs and preferences. They are respectful, patient and reassuring when he's confused and he's gotten comfortable with them. The nurse, without my asking, sends me updates on how he's doing. This is a great place for my husband and gives me peace of mind!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from East Village Place

December 4, 2018

Thank you! We are committed to resident and family member satisfaction and I’m so glad you are satisfied with the experience. I will share your review with our caring, friendly team and thank them for the difference they make every day. We love what we do and I’m so glad it shows. Please stay in close contact and let us know what we can do to ensure your husband continues to thrive. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


5.0
anonymous - Toured community
Memory Care
July 16, 2018

My guide was knowledgeable, energetic, and sympathetic throughout our time together. I received a thorough tour of the facility, had the opportunity to ask all my questions, and never felt rushed. What a beautiful residence!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

July 24, 2018

Thank you for sharing your experience with an online review. I’m glad you had a positive experience when you visited and I hope we see you again soon. Please join us for a Watermark University class or happy hour to get better acquainted with our thriving community and friendly residents. If you have any questions, please feel free to give us a call. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


4.5
Teresa - Loved one of resident/client
Memory Care
July 19, 2017
Verified Review
Safety and comfort and relief for caregiver as well.

We brought my my mother-in-law to East Village Place after visits to three area memory care centers and 6 months of trying to convince her husband that this was a better option for her than he could give her himself in their home. Her behavior had become erratic and his frustrations very real. She would not allow any of us to clean her and even fought feeding. She spent most of her days laying in her recliner staring at the wall. Finally she is in a place where she is kept clean and happy, with activities throughout the day to stimulate her mind. She has people to talk to and her caregivers have the patience of saints. Her husband at first had trouble coping with the move, though he himself had said he could no longer take care of her himself, but he has come to terms with the arrangement by going to visit her twice daily during meals to feed her. The staff are always welcoming and patient. They provide activities that get her up on her feet. She went from barely able to walk to the bathroom to participating in games with the other residents. This is not a nursing home, but a memory care center where she can live in safety. We are very happy with the arrangement.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from East Village Place

July 25, 2017

Thank you for taking the time to share your experience. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure your mother-in-law continues to thrive here at East Village Place. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


4.0
anonymous - Toured community
Memory Care
May 31, 2017
Verified Review
Nice Tour

We had a very tour of this community. Everyone was very kind, and helpful. The staff was friendly, and informative. The experience went well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from East Village Place

June 7, 2017

Thank you for visiting and for your positive feedback. We’re committed to creating an extraordinary community where people thrive and an excellent value for the lifestyle our residents enjoy. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


5.0
anonymous - Toured community
Memory Care
May 16, 2017

Wonderful place. Excellent available services for Mom (nursing, diet, living, etc.). Communication with [Removed] was great and Nurse [Removed] was very helpful as well. Maintenance, [Removed], was right there when we needed him to check a measurement in the room and we hadn't even signed up yet! Lovely, clean, skilled and responsive. Mom is excited for her next chapter and her new home. Thank you [Removed] for all your help.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

May 22, 2017

Thank you for the positive feedback. I will share this with our entire team. Let us know anything we can do to ensure your Mom is thriving! Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba


5.0
Richard Raimondi - Loved one of resident/client
Memory Care
March 13, 2017
Verified Review
She Happy and Secure and It Gives Us Peace Of Mind

My Mom is happy with her new lifestyle and experiences. East Village Place (EVP) is doing and excellent job and is a good fit for Mom. EVP feels more like home than any place I have seen. EVP has a wide variety of activities so that all residence are kept active. Mom has made a quite few new friends and sits with a great group for her meals. All EVP personnel are professional, friendly and caring. Yes, EVP was the right choice for Mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

March 21, 2017

Thank you for taking the time to share your experience. I will read your review to the team and acknowledge them for their dedication, expertise and caring ways. Please stay in close contact and let us know what we can do to ensure your mom continues to thrive. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


5.0
anonymous - Loved one of resident/client
Memory Care
January 18, 2017
Verified Review
Special care for mom

I really like this community for good care for my mother in law. We were able to have a meal there and the food appeared to be good and we did it enjoy it. The staff is active with her, This is a great value and they offer a special floor for her needs. We would recommend this community for many reasons for the care and the value.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

March 16, 2017

Thank you for sharing your review. We value your opinion and we’re so glad you are satisfied with the experience, care and value. Please stay in close contact and let us know what we can do to ensure your mother in law is thriving. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


4.5
Bob Alaimo - Loved one of resident/client
Memory Care
December 23, 2016
East Longmeadow

I looked at a number of places, this one seemed to stand out. Firstly they do a good job with Alzheimer patiences. Nobody is in bed all day up and out of their room. Price was reasonable

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

5

Value for Cost

5

Response from East Village Place

March 17, 2017

Thanks for your feedback. We take great pride in creating an extraordinary community where people thrive. Our two levels of memory care make us unique and the tailored support means everyone can enjoy the different classes, clubs, outings and programs. Thanks for visiting; we hope to see you again soon. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


4.0
anonymous - Toured community
Memory Care
September 27, 2016
Verified Review
Pleasant Tour

I toured this community for my wife and her needs. It was a pleasant tour. The community looked nice. From what I saw everything looked neat and tidy. The staff I met was friendly and kind. They answered my questions and were informative. It was a nice tour, but not the place for my wife and her needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from East Village Place

March 17, 2017

Thank you for sharing your impressions; I’m so glad you found our community to your liking. We’re passionate about what we do and our two-levels of memory care neighborhoods make us unique. I’m sorry to hear that you don’t feel we’re a perfect fit. Feel free to join us any time for a special event, club, class or outing as you search for the ideal community. Thanks again for visiting. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


2.5
anonymous - Toured community
Memory Care
September 13, 2016
Verified Review
Decent Tour, Community Needs Some Updating

My tour of this community was a decent. I was very impressed overall. The community looked decent, it did have a homey feeling. The community does need some updating. It was decent tour, but not a community I would had felt comfortable placing my father in.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5

Response from East Village Place

September 27, 2016

Hello and thank you for your online feedback. I’m glad to hear that you were very impressed overall. I would also love to hear your impressions and why we might not be your first choice for your Father. If you could possibly give me a call at [removed] I would genuinely appreciate your input as we are committed to be always improving. Rest assured this will be a no pressure call solely for me to learn more about your impressions. Thank you again for visiting and for sharing your review. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


5.0
anonymous - Loved one of resident/client
Memory Care
September 9, 2016
Verified Review
Short But Sweet

Our experience was great with this community. My loved one stayed for a day and a half but during that time the staff and caregivers were terrific. Its is a great place and everything from the care to cleanliness was wonderful. A Place For Mom has been so helpful and we appreciate all that was done for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

September 27, 2016

Thank you so much for sharing your review. I’m so glad your loved one and family experienced a short term stay at East Village Place. It’s a great way to get a taste of our lifestyle. Please let us know if there’s anything further we can do to assist you and your family and feel free to stop by for a club meeting, class, special event or group excursion. Sincerely, Pam Skiba, Executive Director Posted on behalf of Pam Skiba.


5.0
anonymous - Loved one of resident/client
Memory Care
June 7, 2016
Verified Review
5 stars all the way!!!!

The food at East Village Place looked good and I did not hear any complaints. The staff were wonderful with my mom and the other residents. They are very caring, kind and treat all the residents with respect. The community is clean and well taken care of. While mom did not participate in any activities there was a variety available. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from East Village Place

September 26, 2022

Thank you for the 5-star review and for your feedback! We are so pleased that you and your mom enjoyed our atmosphere, food, and activities. Thanks again!


5.0
anonymous - Loved one of resident/client
Memory Care
October 16, 2015
Verified Review
It's wonderful. They are really good.

It's wonderful. They are really good. It's an assisted living place with two levels of memory care. The staff is wonderful. They are truly concerned. The food is good, and the rooms are nice, and more homey. They have the in between for memory care and assisted living. Take the time to go back two or three times, and just sit and watch, and look around some more, I know you are busy but that would be my advice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
July 9, 2015
Verified Review
Lovely and Intimate.

I think the East Village Place is lovely and intimate. The apartments are very nice. The grounds are beautiful. The communication with the staff is pretty good. They offer various activities. They have live entertainment, singing groups, crafts, bingo, church service, and more. They also have a van that is able to take the residents to different places. On the 4th of July, they had an ice cream social.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5


5.0
MN - Loved one of resident/client
Memory Care
March 21, 2015
Don't hesitate, it's excellent

We are very happy our mother landed at EVP. Mom needs a little more care to help her along in her recovery phase. They have been doing a great job providing what she needs and bringing in the extra such as PT and OT. She is happy there, which says volumes. We feel she is safe there as EVP practices resident safety to help prevent falls and injury. The food is excellent. Their efforts to work with our family have been excellent. Her room is lovely and renovated. She's been busy with activities when I thought it would be difficult to get her to participate. She has felt very welcome from her first minute there, and mentioned to me just the other day that everyone knows her name--"It's like Cheers" she told me!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Memory Care
December 1, 2014
Verified Review
For the in between stage of memory care, a really good solution.

I think we have ironed out our concerns. There was some issues with bathing schedules in the beginning. They addressed our concerns right away as they do for any concern we might have. She loves the food, the portions are a little larger than what she is used to. They were sort of mid range for pricing. They were the only place that we visited that had two levels of memory care, everyone else had one level that was secure. For the in between stage of memory care, this is a really good solution.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Loved one - Loved one of resident/client
Memory Care
August 19, 2014
Verified Review
Nice place

Overall we've had a great experience with East Village Place, I'd give them top marks across the board! The staff have all been very friendly, accepting, warm, and caring! The facility itself is well kept, clean, and it seems like they have a lot to provide for their residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sheryl - Loved one of resident/client
Memory Care
July 9, 2014
Verified Review
I found them to be extremely professional.

This was just a short stay, everything went well, and I plan on using them again a few times. I found the staff, Jessica and Annalee, the two nurses that were part of the medical staff were exceptional. I found them to be extremely professional.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Katherine - Loved one of resident/client
Memory Care
October 23, 2013
Verified Review
They rescued my mom and me

East Village Place was able to take my mother in on short notice, after she accepted that she could no longer live alone. By entering as a respite client, mother understood that she was going there for 30 days and could leave at the end of that time, if she really wanted to. Luckily, she liked it and has agreed to stay. This made the transition easier as it was her decision to continue. The staff has been wonderful, encouraging her to participate in the activities there but insuring that her choices are respected. I would highly recommend East Village Place.

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4.5


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Frequently Asked Questions about East Village Place

East Village Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

East Village Place has received an average review rating of 4.5 based on 25 reviews. See all reviews.

Call (413) 525-8150 to reach a resident at East Village Place.

To reach a resident at East Village Place call: (413) 525-8150



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.