The Atrium at Cardinal Drive

The Atrium is an inviting environment. I believe they pay close attention to their residents, and they try to get them all active and participating so they're not just sitting there. They have multiple activities throughout the day. They catered to my mom's needs and were able to get her motivated. It's just a very clean, inviting, and cheerful atmosphere.

For the most part they are willing to work with the family, and it is easy going for the community. The staff communication with the family is very good. The food is pretty good and it looks appetizing, and it includes three meals a day. Medication management and bathing assistance is some of the care the community is able to provide. I would recommend the community to others for their loved ones.

Everyone is very friendly. The staff keep us informed about our loved one. The place is very clean, and there is no smell. The residents are kept engaged. My loved one admitted that they are very happy here. The staff are very good at answering our questions or concerns about our loved one. Transfers, medication management, and bathing assistance is some of the care the community provides for my loved one. The room, utilities, the level of care your loved one needs, all the meals, laundry, and housekeeping are included in the monthly fee. There is a menu for the resident to choose from. The community is accommodating to the residents, if the resident doesn't want to eat what is being served. The food is fantastic. The family even was able to have an Easter meal with our loved one, and we found the food to be fantastic as well.

Everything is going well at The Atrium. They call us once a week with updates. The care giving staff is very communicative and is quick to confirm anything they need in terms of my mother-in-law's care. Because the community is on lock down as a result of the Covid-19 pandemic, the staff offered to FaceTime with us to make sure my mother-in-law got time to see us and interact with us. The cost is steep and my mother-in-law is quickly running low on funds, and The Atrium does not accept Medicaid so she will need to move relatively soon. They normally have good activities available for the residents as well. The executive director is fantastic and is always very communicative and will to address any of our concerns.

Visit only. Wait list. This was a very clean, spacious community. I liked the amount of space available for the residents to move around in though there didn't seem to be a lot of available independent activities. All staff were very friendly and informative. The one negative is that there is one nurse that administers medication who is on site 8-8. If anyone needed medication outside that time, there is no one to administer it. This won't work with someone who needs emergency medication like inhalers.

My Dad has been at The Atrium at Cardinal Drive for the past 4 months & my siblings and I are extremely happy with the care he is getting. The facility is immaculate, decor feels like a comfortable home & the staff is very caring & loving. There is always something going on to keep him engaged & interested. I am so happy that we found this wonderful home away from home for him!

I was dreading moving my mom from her previous assisted living place to a memory care facility. It was the best thing I did. She is smiling, more communicative and I swear her memory is a tad better. An environment where she is looked after and nourished makes a big difference,

Very clean and awesome staff. However staff is under paid. The residents can be very difficult. I as a family member pay way too much and the poor aides is under paid. How does that work!?!

I would not recommend it this community to anybody. It was a not a good experience, and there are many things this community need to improve on. The communication was very nonprofessional. I have ran a business, and this is unprofessional community. I was not happy with my husbands stay at this community.

The staff here is great and they are very nice. They have been trying to do everything they can to make sure that my loved one is comfortable. However, I did have a huge problem with the medication that my loved one received. It was not right and my loved one fell and broke an arm. I feel there is just a communication problem, but it is being worked on.

Staff is professional and friendly. They make you feel welcomed and right at home. They went through all the steps with us to make sure the transition went well. We are very lucky and love it here. Other residents are also wonderful.

This community was designed specifically for memory care so the layout is easy to navigate. Special consideration is paid to engage residents and the staff is very kind and friendly. Quite financially out of range for my family

We are thrilled with The Atrium. From the first time you walk in everyone is so pleasant and they really want to help. They welcome any question you and don't make you feel like they are put out. The staff are really good about walking you through the steps you need to know. It does not smell like a facility here, there is no odor. Everyone knows you by name. I have to say for the different places we have been they are extremely gracious. They are very accommodating. They have a lot of well coordinated activities for the Alzheimer's/dementia patients. No matter what issues we have come up with they have been very responsive. I am very pleased with this facility.

This place is absolutely top class, and was one of the nicest looking places that we toured. Unfortunately it was also the most expensive. If I won the lottery this is definitely the place I would choose, the care they provide is absolutely top notch, and I know they'd be able to provide everything that it is possible to provide here.

She is doing so well here! It’s like she’s going to live for another 100 years. They offer two food choices every day. They offer two field trips a months, for an additional cost of $20, but they are fun. They are arts and crafts. They’re doing a spring fling this week. One thing we ran into trouble with was that we had a CT DNR we have to get a MA for it to be effective there. There is an initial $6000 fee.

I haven't visited the location myself, but I assisted in the search. The feedback I've received from my loved ones is that overall the community is a lovely place, and they are very friendly. They have had a few complaints about things, such as having to bring in nutritional supplements, or transportation for doctors visits, etc, needing to be arranged two weeks in advance.

They're amazing, that's all I can say. They have people who have worked there 5 and 15 years and I sit there with G and I just watch the whole milieu for an hour at a time and I know they're not showing off for me, they're happy to relate to them at whatever level they're on. It's a great place, they're really good, they're on top of what's going on with her. The only issue is she had a problem with one of her toenails that maybe we should have heard about it sooner. Her husband had been diagnosed with lewy body dementia and had really gone down hill fast, we didn't have to hire any extra aids, they had the right equipment, they did the two person transfers, the care when he was here was really good, it was better than the 24 hour aids in many ways. Pretty much everybody there is out in the common areas most of the time and the place is designed for people specifically with memory issues and it's quite spacious out of the ones we looked at. It doesn't have a sort of medical feel to it, the staff aren't allowed to wear medical uniforms, they were regular clothes and they have a very active staff. A month ago they had a Hawaiian luau, they invited all the families to go and they have a monthly support group also.

Very nice facility. Perfect for the stage my Dad is in, but probably not my Mom (yet). Because of the size of the apartments, it would be a difficult transition.

Care at this facility was more advanced than currently needed. Director was very friendly & took us to Orchard Valley in Wilbraham... which was friendly and lots of activities - Y swim close by. Orchard Valley is probably one of our top choices...