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Memory Care
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The Atrium at Cardinal Drive

153 Cardinal Dr, Agawam, MA 01001

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15 Photos available
3 Floor plans
3 Floor plans available
The Atrium at Cardinal Drive in google map
Debra - Loved one of resident/client
4.5
Wonderful place for my mom in the short time she was there.

The Atrium is an inviting environment. I believe they pay close attention to their residents, and they try to get them all active and participating so they're not just sitting there. They have multiple activities throughout the day. They catered to my mom's needs and were able to get her motivated. It's just a very clean, inviting, and cheerful atmosphere.... Read more

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About the facility The Atrium at Cardinal Drive

When looking for long-term care for your loved one who has dementia, You'll want to make sure it provides the right type of certified memory care specialists and a safe environment with constant monitoring. Will your loved one have personal assistance? Have access to meaningful activities and programs that stimulate memories? Are the doors secured in case he/she is prone to wandering? These are just a few questions You'll have. Benchmark Senior Living at The Atrium at Cardinal Drive has the answers.

The Atrium at Cardinal Drive in Agawam, MA is a vibrant and compassionate residential community with an innovative Mind & Memory program for seniors with Alzheimer's or another form of dementia. Led by a Certified Dementia Practitioner, this specialized form of assisted living combines personal care assistance and innovative medication management with dedicated programs and dignified dining for life enrichment.

Our staff provides specialized care to seniors with dementia. We know the complexity of Alzheimer's and how it impacts your loved one€”and you. It's an emotional time filled with worry about your loved one's safety and future. Rest assured that our memory care community has cared for hundreds of individuals with dementia and we are...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Atrium at Cardinal Drive is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for The Atrium at Cardinal Drive

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Atrium at Cardinal Drive

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Transportation & parking

Complimentary Transportation
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Beauty Salon

Recreational areas

Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

French
German
Polish
Russian

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Other Religious Services
Art Classes

Reviews for The Atrium at Cardinal Drive

4.1
Write a Review

Cleanliness

4.4

Friendliness

4.2

Meals & Dining

4.3

Care Services

4.3

Activities

4.3

Staff

4.8

Value for Cost

3.8

Overall Experience
11
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Date Submitted
3
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Reviewer
1
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Care Received
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1-20 of 21 reviews
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4.5
Debra - Loved one of resident/client
Memory Care
September 13, 2022
Verified Review
Wonderful place for my mom in the short time she was there.

The Atrium is an inviting environment. I believe they pay close attention to their residents, and they try to get them all active and participating so they're not just sitting there. They have multiple activities throughout the day. They catered to my mom's needs and were able to get her motivated. It's just a very clean, inviting, and cheerful atmosphere.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

4.5

Value for Cost

4.5


5.0
Anonymous - Loved one of resident/client
Memory Care
May 25, 2022
Verified Review
Caring Staff and a Great Experience So Far

For the most part they are willing to work with the family, and it is easy going for the community. The staff communication with the family is very good. The food is pretty good and it looks appetizing, and it includes three meals a day. Medication management and bathing assistance is some of the care the community is able to provide. I would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
L P - Loved one of resident/client
Memory Care
May 4, 2022
Verified Review
The Atrium is A Place When I Need This Type of Care That I Want to Go To

Everyone is very friendly. The staff keep us informed about our loved one. The place is very clean, and there is no smell. The residents are kept engaged. My loved one admitted that they are very happy here. The staff are very good at answering our questions or concerns about our loved one. Transfers, medication management, and bathing assistance is some of the care the community provides for my loved one. The room, utilities, the level of care your loved one needs, all the meals, laundry, and housekeeping are included in the monthly fee. There is a menu for the resident to choose from. The community is accommodating to the residents, if the resident doesn't want to eat what is being served. The food is fantastic. The family even was able to have an Easter meal with our loved one, and we found the food to be fantastic as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sandra - Toured community
Memory Care
May 5, 2021
Verified Review
My review of The Atrium at Cardinal Drive

Our family had a virtual tour, and the tour was very good. The person who gave the tour was great, she gave us a lot of information. It was pretty good, we were able to see the difference between all the different rooms and units.


4.0
Anne Okowitz - Loved one of resident/client
Memory Care
May 29, 2020
Verified Review
We feel we have found a good fit

Everything is going well at The Atrium. They call us once a week with updates. The care giving staff is very communicative and is quick to confirm anything they need in terms of my mother-in-law's care. Because the community is on lock down as a result of the Covid-19 pandemic, the staff offered to FaceTime with us to make sure my mother-in-law got time to see us and interact with us. The cost is steep and my mother-in-law is quickly running low on funds, and The Atrium does not accept Medicaid so she will need to move relatively soon. They normally have good activities available for the residents as well. The executive director is fantastic and is always very communicative and will to address any of our concerns.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
December 6, 2019

Visit only. Wait list. This was a very clean, spacious community. I liked the amount of space available for the residents to move around in though there didn't seem to be a lot of available independent activities. All staff were very friendly and informative. The one negative is that there is one nurse that administers medication who is on site 8-8. If anyone needed medication outside that time, there is no one to administer it. This won't work with someone who needs emergency medication like inhalers.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Kathleen Kemple - Loved one of resident/client
Memory Care
October 7, 2019
GREAT Home away from Home!

My Dad has been at The Atrium at Cardinal Drive for the past 4 months & my siblings and I are extremely happy with the care he is getting. The facility is immaculate, decor feels like a comfortable home & the staff is very caring & loving. There is always something going on to keep him engaged & interested. I am so happy that we found this wonderful home away from home for him!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Memory Care
June 20, 2019
Happy Place for mom

I was dreading moving my mom from her previous assisted living place to a memory care facility. It was the best thing I did. She is smiling, more communicative and I swear her memory is a tad better. An environment where she is looked after and nourished makes a big difference,

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


2.5
Jane doe - Loved one of resident/client
Memory Care
May 22, 2017
Poor aides

Very clean and awesome staff. However staff is under paid. The residents can be very difficult. I as a family member pay way too much and the poor aides is under paid. How does that work!?!

Cleanliness

5

Friendliness

2.5

Care Services

5

Activities

5

Value for Cost

1


0.5
anonymous - Loved one of resident/client
Memory Care
February 3, 2017
Verified Review
Would not Recommend

I would not recommend it this community to anybody. It was a not a good experience, and there are many things this community need to improve on. The communication was very nonprofessional. I have ran a business, and this is unprofessional community. I was not happy with my husbands stay at this community.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


3.5
anonymous - Loved one of resident/client
Memory Care
November 1, 2016
Verified Review
Let's Talk!

The staff here is great and they are very nice. They have been trying to do everything they can to make sure that my loved one is comfortable. However, I did have a huge problem with the medication that my loved one received. It was not right and my loved one fell and broke an arm. I feel there is just a communication problem, but it is being worked on.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.5
anonymous - Resident/client
Memory Care
January 25, 2016
Verified Review
Superb

Staff is professional and friendly. They make you feel welcomed and right at home. They went through all the steps with us to make sure the transition went well. We are very lucky and love it here. Other residents are also wonderful.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Atrium at Cardinal Drive

February 17, 2016

One of the many benefits of being a senior living company is the ability to create moments that wow our family members. Thanks for your kind words!


5.0
anonymous - Toured community
Memory Care
October 28, 2015

This community was designed specifically for memory care so the layout is easy to navigate. Special consideration is paid to engage residents and the staff is very kind and friendly. Quite financially out of range for my family

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Atrium at Cardinal Drive

November 30, 2015

Thank you for sharing your thoughts. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please call our Executive Director at [removed] if we can ever be of service to you and your family.


5.0
anonymous - Loved one of resident/client
Memory Care
October 15, 2015
Verified Review
thrilled

We are thrilled with The Atrium. From the first time you walk in everyone is so pleasant and they really want to help. They welcome any question you and don't make you feel like they are put out. The staff are really good about walking you through the steps you need to know. It does not smell like a facility here, there is no odor. Everyone knows you by name. I have to say for the different places we have been they are extremely gracious. They are very accommodating. They have a lot of well coordinated activities for the Alzheimer's/dementia patients. No matter what issues we have come up with they have been very responsive. I am very pleased with this facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Atrium at Cardinal Drive

October 28, 2015

Thank you! We take enormous pride in taking care of seniors throughout the aging experience. Please contact our Executive Director ([removed]) if there is ever anything with which we can assist you and your family.


5.0
Loved one - Toured community
Memory Care
September 2, 2014
Verified Review
Very very nice, but also very expensive

This place is absolutely top class, and was one of the nicest looking places that we toured. Unfortunately it was also the most expensive. If I won the lottery this is definitely the place I would choose, the care they provide is absolutely top notch, and I know they'd be able to provide everything that it is possible to provide here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Atrium at Cardinal Drive

September 4, 2014

Thank you so much for sharing. Your words mean everything to us. Please feel free to contact us ([removed]) if we can ever be of any help or to answer any questions at all. Caring for seniors is not just our purpose, it's our passion.


4.0
Anonymous - Loved one of resident/client
Memory Care
April 21, 2014
Verified Review
She is doing so well here!

She is doing so well here! It’s like she’s going to live for another 100 years. They offer two food choices every day. They offer two field trips a months, for an additional cost of $20, but they are fun. They are arts and crafts. They’re doing a spring fling this week. One thing we ran into trouble with was that we had a CT DNR we have to get a MA for it to be effective there. There is an initial $6000 fee.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

0.5


4.0
Loved one - Loved one of resident/client
Memory Care
December 16, 2013
Verified Review
Good, but a few inconveniences

I haven't visited the location myself, but I assisted in the search. The feedback I've received from my loved ones is that overall the community is a lovely place, and they are very friendly. They have had a few complaints about things, such as having to bring in nutritional supplements, or transportation for doctors visits, etc, needing to be arranged two weeks in advance.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

4

Value for Cost

4


5.0
Daughter in law - Loved one of resident/client
Memory Care
October 16, 2013
Verified Review
Great, memory care only, place

They're amazing, that's all I can say. They have people who have worked there 5 and 15 years and I sit there with G and I just watch the whole milieu for an hour at a time and I know they're not showing off for me, they're happy to relate to them at whatever level they're on. It's a great place, they're really good, they're on top of what's going on with her. The only issue is she had a problem with one of her toenails that maybe we should have heard about it sooner. Her husband had been diagnosed with lewy body dementia and had really gone down hill fast, we didn't have to hire any extra aids, they had the right equipment, they did the two person transfers, the care when he was here was really good, it was better than the 24 hour aids in many ways. Pretty much everybody there is out in the common areas most of the time and the place is designed for people specifically with memory issues and it's quite spacious out of the ones we looked at. It doesn't have a sort of medical feel to it, the staff aren't allowed to wear medical uniforms, they were regular clothes and they have a very active staff. A month ago they had a Hawaiian luau, they invited all the families to go and they have a monthly support group also.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Very nice facility. Perfect for the s...

Very nice facility. Perfect for the stage my Dad is in, but probably not my Mom (yet). Because of the size of the apartments, it would be a difficult transition.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
Care at this facility was more advanc...

Care at this facility was more advanced than currently needed. Director was very friendly & took us to Orchard Valley in Wilbraham... which was friendly and lots of activities - Y swim close by. Orchard Valley is probably one of our top choices...

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 21 reviews

Neighborhood around The Atrium at Cardinal Drive

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Frequently Asked Questions about The Atrium at Cardinal Drive

The Atrium at Cardinal Drive offers Studio and Semi-Private. Learn more.

The Atrium at Cardinal Drive has received an average review rating of 4.1 based on 21 reviews. See all reviews.

Call (413) 821-9911 to reach a resident at The Atrium at Cardinal Drive.

To reach a resident at The Atrium at Cardinal Drive call: (413) 821-9911


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.