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The Reserve at East Longmeadow

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741 Parker Street, East Longmeadow, MA 01028

For pricing & availability:
(866) 374-4058
9.4
Review score
68 reviews
Add review
9.4
Review score
68 reviews
5 star
47%
4 star
35%
3 star
4%
2 star
7%
1 star
7%
See all reviews
8.9
Review score
1195 reviews
40 facilities
The Reserve at East Longmeadow
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The Reserve at East Longmeadow community exterior
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Matt F.
-
Friend of resident/client
5.0
Comforting Son.
The food and meal preparation is very good. Staff is accommodating and loved ones are able to visit anytime. The facility is clean. And the medical personnel are accessible

About the facility
The Reserve at East Longmeadow

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.

Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.

Our services and amenities help residents to engage in our community, develop lasting relationships and age well. They...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Reserve at East Longmeadow

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Memory Care

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Studio
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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Reserve at East Longmeadow

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The Reserve at East Longmeadow community exterior
The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

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Suffield by the River

7 Canal Rd, Suffield, CT 06078

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Ruth's House
Ruth's House

780 Converse St, Longmeadow, MA 01106

9.4
Review score
68 reviews
9.4
Review score
68 reviews
5 star
47%
4 star
35%
3 star
4%
2 star
7%
1 star
7%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
69%
4 star
16%
3 star
7%
2 star
4%
1 star
4%
9.1
Review score
36 reviews
9.1
Review score
36 reviews
5 star
63%
4 star
25%
3 star
6%
2 star
3%
1 star
3%
8.9
Review score
27 reviews
8.9
Review score
27 reviews
5 star
58%
4 star
30%
3 star
4%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Reserve at East Longmeadow

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Anytime Dining
  • Vegan
  • Guest Meals
  • International Cuisine
  • Room Service
  • Special Dining Programs
  • Restaurant Style Dining
  • Vegetarian
  • Gluten-free
  • Professional Chef

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • Computer or Media Center
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Outdoor Common Areas
  • Meeting Room
  • Library
  • TV Lounge
  • Central Fireplace

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Jacuzzi
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Billiards Lounge

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • Armenian
  • English

Activities

  • Gardening Club
  • Stretching Classes
  • Jewish Services
  • Brain fitness / Dakim
  • Happy Hour
  • Reminiscence Programs
  • Wii Bowling
  • Mormon/LDS Services
  • Sensory-based Programs
  • Visiting Rabbi
  • Tai Chi
  • Community Service Programs
  • Dances
  • Art Classes
  • Holiday Parties
  • Live Musical Performances
  • BBQs or Picnics
  • Intergenerational Programs
  • Trivia Games
  • Cooking Classes
  • Men's Club
  • Karaoke
  • Birthday Parties
  • Devotional Activities Offsite
  • Activities On-site
  • Catholic Services
  • Visiting Chaplain or Priest
  • Wine Tasting
  • Devotional Activities On-Site
  • Light Therapy Programs
  • Montessori Programs
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Live Well Programs
  • Protestant Services
  • Other Religious Services
  • Live Dance or Theater Performances
  • Activities Off-site
  • Pet-focused Programs

Reviews

for The Reserve at East Longmeadow

9.4Review score68 reviews
9.4
Review score
68 reviews
5 star
47%
4 star
35%
3 star
4%
2 star
7%
1 star
7%
LCB Management
8.9
Review score1195 reviews40 communities
Write a review
A Place for Mom has scored The Reserve at East Longmeadow with 9.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 68 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
4.3
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored The Reserve at East Longmeadow with 9.4 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 68 reviews with an average "overall experience" of 4 out of 5.
Parent company
Best of Senior Living 2024
LCB Management
8.9
Review score1195 reviews40 communities
Logo for LCB Management
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 68 reviews
Anonymous - Family/friend
Assisted Living
June 3, 2025
3.0
Verified Review
Reserve at East Longmeadow
They told us these're fully prepared to accomadate my mother's gluten free diet- not true at all. Chef reportedly was never notified and they still don't have it right and are not helpful with it. Director and nursing director have not responded to to texts or emails- disappointing.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
1
Meals & Dining
1
Activities
4
Value for Cost
4
Matt F. - Family/friend
Assisted Living
May 27, 2025
5.0
Verified Review
Comforting Son.
The food and meal preparation is very good. Staff is accommodating and loved ones are able to visit anytime. The facility is clean. And the medical personnel are accessible
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
3
RH - Family/friend
Assisted Living
May 9, 2025
2.0
High Cost, Low Care
We decided to move my parents there because of the beautiful campus and open restaurant policy. However, after 7 weeks we are moving them to another community. The Reserve has not been a partner in care with my family. They are the highest priced option by far in the area. We were willing to pay more if it meant exceptional care. My mother was in memory care. Her adjustment was very challenging and met with no compassion from the head nurse. Her room is often filthy. My father in assisted living has been hospitalized 5 times in the past 7 days. Each time he was discharged a nurse was there to immediately reevaluate him to increase his cost of care levels, not to check on him and his well-being. This place has $$ in their eyes. I met with admin and management several times. Perhaps the new LCB management has shifted focus. I am so angry that we are forced to move my vulnerable parents again. So many promises were made that were not kept.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
1
Anonymous - Family/friend
Assisted Living
May 7, 2025
4.0
Verified Review
Good value for the money
It was more affordable than most others, clean and conveniently located. There seems to be a lot of turnover in administration and staffing issues in the food area causing long waiting.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Sylvia B - Toured community
Assisted Living
March 30, 2025
5.0
Tour of facilities
The Reserve is beautiful! Everyone is so nice, and very helpful. I’ve met so many nice people here. Also I have been able to tour the Reserve and it’s just beautiful. They tell me the food is delicious and so many fun events!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Debbie D - Toured community
Assisted Living
March 30, 2025
5.0
Beautiful
Beautiful place! Love the staff all the residents here are amazing and so friendly. They talk about all the fun things that are available for them to do! Bingo, movies, great food, and just a great all around place to live!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Nicole S - Family/friend
Memory Care
December 29, 2024
5.0
Dad is happy
My Dad has been a resident in the Reserve’s memory care unit for [date removed]. He is benefiting greatly from the caring staff that provides regular medication management, meals and housekeeping. The facility is beautiful and kept very clean. Their Sales & Marketing Director is absolutely wonderful and has treated us like family since day one. Management has changed recently, but my initial interactions with the new administration have been positive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Reserve at East Longmeadow
January 6, 2025
Thank you for sharing your experience at The Reserve at East Longmeadow. We are honored to hear about the positive impact our team and facility have had on your Dad. Your feedback is greatly appreciated.
Happy Dad - Happy Life - Family/friend
Assisted Living
December 20, 2024
5.0
Dad is Home!
Our Dad is thriving at The Reserve! It's a loving community where everyone looks out for each other. Now, we can enjoy being his children and spending quality time together without the constant worry of him being alone or in need of help we couldn't entirely offer. Thank you to everyone! Each role within the community is essential, and together, they create a seamless, collaborative environment.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
January 8, 2025
We're grateful for your kind words and are thrilled to hear that your Dad is thriving at The Reserve. Thank you for sharing your experience with us!
O.M. - Family/friend
Memory Care
December 14, 2024
5.0
Compassionate Care in a Clean and Welcoming Environment
The Reserve at East Longmeadow has been a wonderful place for my grandmother. The staff genuinely cares about the residents and treats them with kindness and respect, which means so much to our family. Before choosing The Reserve, we toured other facilities in the area, and this one stood out as the cleanest—it didn’t have any unpleasant odors, and instead, it smells like pine trees, which my grandmother loves. That small detail makes it feel more like home for her. She is always busy with activities that keep her engaged, and she’s been socializing more than ever. The facility is always clean and well-maintained, making visits comfortable and reassuring. It’s such a relief to know she’s in a safe and supportive environment where she’s happy and well cared for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Michael Wendell Nadeau - Resident/client
Memory Care
December 14, 2024
5.0
Placement of Mom & Dad at The Reserve
I toured 7 facilities for a place for my Mom & e first rDad, hands down this was the best placatee. From my initial meeting with [name removed], the management and staff have been professional, caring, and compassionate. The communication continues to be first rate. Everything [name removed] promised was right on. I know Mom & Dad are being taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from The Reserve at East Longmeadow
January 6, 2025
We greatly appreciate your positive feedback and are thrilled to hear that your experience at The Reserve at East Longmeadow has been exceptional. Thank you for sharing your thoughts!
Patrick B - Family/friend
Assisted Living
December 13, 2024
5.0
The Reserve is 5 stars!
If you are exploring options for Senior Living look no further than The Reserve in East Longmeadow, MA. They are in a league of their own for senior living in wmass. Our Dad has been living there for a year and his overall health has improved physically and cognitively since moving there. Your first step should be to call [name removed]. She is an incredible resource to speak to on your first phone call or visit. She is the Director of Sales & Marketing. She was a pivotal reason why we moved forward originally. Too many positives to list here with [name removed] and the The Reserve.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary - Family/friend
Assisted Living
December 9, 2024
4.0
Verified Review
Review for The Reserve at East Longmeadow
I would recommend to others. However, I will note that the property changed hands within the past year and now prices have increased so we'll see how the services compare to others. We picked them because of the amenities, cleanliness, and price
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Cindy K - Family/friend
Assisted Living
September 18, 2024
5.0
Excellent
Our experience has been excellent , we feel comfortable knowing that mom is being watched over and cared for. If there are any concerns about mom the staff will immediately call us to discuss any issues. Everyone is courteous to mom and to our family. I have only praise for the reserve and the employees.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 25, 2024
3.0
Verified Review
The Reserve at East Longmeadow review
Likes - Most of the staff are very kind. Facility is clean Improvements - Communication is severely lacking. I never see administration. Meals don't always have options and run out of things. Bottled water isn't available. They changed their billing and now nickel and dime us for everything
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
2
Kathleen - Family/friend
Assisted Living
July 18, 2024
4.0
Verified Review
Review for The Reserve at East Longmeadow
I would say that it's a beautiful place but management changes too quickly.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 24, 2024
5.0
Verified Review
Review for The Reserve at East Longmeadow
The price for my Mom went up $[removed]. In a year. I felt that was excessive.The staff is fabulous. The CNAs and nurses are caring helpful people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
April 17, 2024
5.0
Verified Review
Would recommend, highly
this facility is one of the best out there. the cleanliness and friendliness of the staff are amazing. They were able to answer all of my questions without having to look up or ask and made us feel that they could meet all of Dad's needs. Would recommend, highly, based on the staff meeting all of my father's needs, the cleanliness of the facility, and the Memory Care staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ray - Family/friend
Assisted Living
March 1, 2024
5.0
Verified Review
Review for The Reserve at East Longmeadow
I have no complaints about the Reserve. It's not for everyone because they are private pay only. The service they gave my mom in the short time she was there was top notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
March 1, 2024
Thank you for your review!
Anonymous - Family/friend
Memory Care
December 27, 2023
4.0
Verified Review
our families experience
The main areas of the community are gorgeous, very impressive facilities with big open spaces, tons of windows, a movie theater, pool table, a little lounge area with an outdoor balcony, and a gorgeous garden. It was also [fee removed] less the other facilities in the area. However, there could be so improvements with the care at times
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
5
Response from The Reserve at East Longmeadow
December 28, 2023
Thank you for your review!
Kathleen - Family/friend
Assisted Living
August 31, 2023
5.0
Verified Review
Review for The Reserve at East Longmeadow
It has been a great experience! We picked this community because of the combination of the people and the place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
September 14, 2023
Thank you so much for your review!
Viewing 1-20 out of 68 reviews

Neighborhoods
around The Reserve at East Longmeadow

See what the neighborhood has to offer and what’s nearby:
The Reserve at East Longmeadow in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about The Reserve at East Longmeadow

The Reserve at East Longmeadow offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Reserve at East Longmeadow 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 224-2200 to reach a resident at The Reserve at East Longmeadow.

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Armbrook Village

551 North Road, Westfield, MA 01085
Starting at $X,XXX+ monthly
8.7
Review score
38 reviews
8.7
Review score
38 reviews
5 star
73%
4 star
24%
3 star
0%
2 star
3%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Armbrook Village offers seniors a secure, supportive and independent lifestyle. The community features both independent and assisted living options as well as a state-of-the-art Compass Memory Support Neighborhood featuring innovative, research-based programming for those with memory loss...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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