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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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VERIFIED PARTNER

The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

9.0
Review score
51 reviews
Add review
9.0
Review score
51 reviews
5 star
39%
4 star
41%
3 star
2%
2 star
8%
1 star
10%
See all reviews
9.0
Review score
962 reviews
44 facilities
For pricing & availability:
(866) 374-4058
The Reserve at East Longmeadow
The Reserve at East Longmeadow community exterior
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Ray
-
Family/friend
5.0
Review for The Reserve at East Longmeadow
I have no complaints about the Reserve. It's not for everyone because they are private pay only. The service they gave my mom in the short time she was there was top notch.

About the facility
The Reserve at East Longmeadow

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.

Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.

Our services and amenities help residents to engage in our community, develop lasting relationships...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Reserve at East Longmeadow

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Reserve at East Longmeadow

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The Reserve at East Longmeadow community exterior
The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

Heritage Woods
Heritage Woods

462 Main Street, Agawam, MA 01001

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Suffield by the River

7 Canal Rd, Suffield, CT 06078

The Atrium at Cardinal Drive community entrance
The Atrium at Cardinal Drive

153 Cardinal Dr, Agawam, MA 01001

9.0
Review score
51 reviews
9.0
Review score
51 reviews
5 star
39%
4 star
41%
3 star
2%
2 star
8%
1 star
10%
9.6
Review score
24 reviews
9.6
Review score
24 reviews
5 star
54%
4 star
29%
3 star
13%
2 star
4%
1 star
0%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
79%
4 star
6%
3 star
6%
2 star
3%
1 star
6%
9.4
Review score
26 reviews
9.4
Review score
26 reviews
5 star
57%
4 star
31%
3 star
8%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for The Reserve at East Longmeadow

9Review score51 reviews
9.0
Review score
51 reviews
5 star
39%
4 star
41%
3 star
2%
2 star
8%
1 star
10%
Meridian Senior Living
9
Review score961 reviews44 communities
Write a review
A Place for Mom has scored The Reserve at East Longmeadow with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 51 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
4.3
Meals & Dining
4.1
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored The Reserve at East Longmeadow with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Reserve at East Longmeadow has 51 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Meridian Senior Living
9
Review score961 reviews44 communities
Logo for Meridian Senior Living
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Ray - Family/friend
Assisted Living
March 1, 2024
5.0
Verified Review
Review for The Reserve at East Longmeadow
I have no complaints about the Reserve. It's not for everyone because they are private pay only. The service they gave my mom in the short time she was there was top notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
March 1, 2024
Thank you for your review!
Anonymous - Family/friend
Memory Care
December 27, 2023
4.0
Verified Review
our families experience
The main areas of the community are gorgeous, very impressive facilities with big open spaces, tons of windows, a movie theater, pool table, a little lounge area with an outdoor balcony, and a gorgeous garden. It was also [fee removed] less the other facilities in the area. However, there could be so improvements with the care at times
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
5
Response from The Reserve at East Longmeadow
December 28, 2023
Thank you for your review!
Kathleen - Family/friend
Assisted Living
August 31, 2023
5.0
Verified Review
Review for The Reserve at East Longmeadow
It has been a great experience! We picked this community because of the combination of the people and the place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
September 14, 2023
Thank you so much for your review!
anonymous - Family/friend
Memory Care
December 22, 2022
4.0
Verified Review
friendly and caring staff
This community is very very clean and the staff members are so friendly, and they always seem very organized. They have plenty of different activities for the residents, we were speaking with the director the other day and depending on the residents abilities they will spilt them up into different activities and everything seems really varied. We would recommend this community to other families but we do have to say the price increase over the months has been pretty shocking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Reserve at East Longmeadow
January 19, 2023
Thank you for your review.
Anonymous - Family/friend
Assisted Living
July 28, 2022
4.0
Verified Review
Almost a good place for mom
Everything was good until the end. After my mom fell and had needs, there was no one following up to see if she was okay. No one cared after that.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
anonymous - Family/friend
Assisted Living
June 13, 2022
4.0
Verified Review
Positive experience
The people here have all been very good. They have made us feel very welcome and comfortable. Some small things take a little bit longer than I would like. Overall I would recommend to others looking, the engagement that they have provided us has been very good. They check in every hour on the residents which is great and gives us peace of mind.
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Becky - Family/friend
Memory Care
June 7, 2022
5.0
Verified Review
A friendly, warm place for your loved one.
We really like it here! They have a little bit of staffing issues every once in a while, but for the most part they take care of everything. When you call, they call you back, and they do a good job helping my family member with her health issues. The staff have been very friendly, including the people in charge. The main supervisor is very friendly, and the nursing staff is excellent. They also have a fantastic doctor that comes in twice a week, and she coordinates beautifully with the family. She calls us and lets us know what she thinks and gives us updates. We didn't have a geriatric doctor before, and it was very difficult to figure out where my loved one was with her health. But that's much better now. In Memory Care, everything is included, so there are no a la carte / piecemeal charges, which has been a big plus.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Laura - Family/friend
Memory Care
March 28, 2022
4.0
Verified Review
Highly Recommended
It is one of the best options around. They are open to feedback and supportive to our family during this time. The location is close by to us. The staff do a great job considering the challenge of caring for residents with Alzheimer's.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Anonymous - Toured community
Assisted Living
March 7, 2022
2.0
Verified Review
My Tour
The halls were dirty, the carpet was dirty. People seemed very frail, the dining room was dark.
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
anonymous - Family/friend
Memory Care
February 25, 2022
3.5
Verified Review
Would tell others to put this place on your list as you review places for your loved one.
[Name removed], the person we met to help us look at he facility, was very accommodating to our schedule and to make sure we were comfortable. Then it seems once you are a member, there is less action from the office and you're switched more to nursing and direct care contacts. They now have a vacancy for the program director on that care unit, so I'm not sure how things will be going forward. When we call and ask a question though, we do get a direct answer. We still go in to visit often. Only after a few months were we able to do a care plan with them. So I think now that the care plan is in place, if there's proper staff training, the staff will know how to interact with my loved one better. I think overall, more training for the staff in how to deal with people with memory issues would be helpful. But in today's staffing environment, I know that's difficult. But if they had had more coaching for staff off the bat, my loved one might have felt more comfortable with his transition. I really do see some people there who truly do have compassion and care. And I've seen others who I feel will need to learn that. I don't know a lot about the food. It seems decent overall. But I do know that as far as the beverage options, they offer a choice between apple juice or cranberry juice, and we've been having to push for water to be offered. I would like to see more activities as well. But even saying all those things, I know and appreciate that my loved one is safe secure. He looks well and feels well, and some of the small things that annoy us I know we'll have to let go. The facility is clean and smells okay when you walk in. I know that's not the case everywhere. They work with us on any concerns we have, and that makes a big difference. And overall, I would recommend them to other families.
Cleanliness
4
Friendliness
3.5
Care Services
3
Staff
3.5
Activities
2.5
Value for Cost
4
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Lynn - Family/friend
Assisted Living
February 25, 2022
5.0
Verified Review
A Good Place to Be
We have loved our experience with this community. The staff have been attentive and assisted my loved one with transitioning. They are quick to respond to questions or concerns that the family has about our loved one. The community had two case of COVID and was quick to isolate the residents and kept the cases to a minimum. The food could be made like it is supposed to be, such as a Rueben should not be served on toast. There is a shortage of staff currently.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Andrea S - Family/friend
Assisted Living
February 24, 2022
4.0
Verified Review
My tour review
My loved one did not like this community. He did not feel like he needed as much care as they provided. I just felt like it was the environment and the more care that made him stray away due to him feeling like it was not all needed
Response from The Reserve at East Longmeadow
November 14, 2022
Thank you for your review.
Laura J - Family/friend
Memory Care
November 24, 2021
5.0
Memory Care at The Reserve
I cannot say enough about the overall experience with the staff at The Reserve! My spouse is safe, and so well cared for in the Memory Care Unit. They are truly angels on earth!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Reserve at East Longmeadow
January 31, 2022
Thank you for your review!
BM - Family/friend
Memory Care
August 16, 2021
4.0
Verified Review
A safe place for your loved ones.
They definitely worked with us, and I would recommend them for respite care, espeically because they were flexible. Instead of a minimum of 3-4 weeks for respite, they'll work with you for a week or two if you need it. Every place else had those higher minimums. The staff were great, and I felt comfortable in my interactions with them. I was satisfied with the facility. It was clean, and visually it was very pretty and nice.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
3.5
Value for Cost
4
Response from The Reserve at East Longmeadow
September 28, 2021
Thank you for your review.
A B - Family/friend
Assisted Living
July 26, 2021
4.0
Verified Review
Small, Quaint Residence
The community is a good place. There is nothing wrong. This was our first experience to learn about the cost of care, and what is included. They have a good dining area. Some of the activities available included arts and crafts, gardening, morning exercise class, and walking group, and more available for the residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Response from The Reserve at East Longmeadow
September 28, 2021
Thank you for your review.
Alison R - Family/friend
Assisted Living
July 1, 2021
2.0
Less than Ideal
Although it is a beautiful facility, the management and staff are not friendly and could care less about their residents. Other than wait staff in the dining room, I am truly displeased by the front desk and administrative staff. My grandmother deserves to be greeted and spoken to in a friendly manner. Also, she pays extra to have her room cleaned and it is never clean. The sink has been clogged for months, the bathroom is disgusting and there is a layer of dust on her coffee table.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
2
Response from The Reserve at East Longmeadow
September 28, 2021
Thank you for your review.
anonymous - Toured community
Memory Care
June 23, 2021
4.0
It was a warm and welcoming community of care that I am definitely considering. The person with whom I had the initial contact was out on a family emergency, but I was given information by the executive director and the activity director from memory care. The welcome sign at the entrance with my name on it was a nice touch.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Reserve at East Longmeadow
July 1, 2021
Thank you for providing feedback for our community.
Richard H - Family/friend
Assisted Living
April 14, 2021
5.0
Verified Review
Highly recommend
We chose The Reserve at East Longmeadow because of the nice size of the rooms, my mom has a corner room with 4 large windows, the reputation of the facility, and the friendliness of the staff members. It is also close to our home. They do have zoom calls, emails, and texts to keep families updated. When she first moved in they had an outstanding chef, but during lock down the food was delivered and the chef left so the food is not as good as when he was there. The cafeteria is now open again and they have a standard menu and specials every night. I would absolutely recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Reserve at East Longmeadow
September 28, 2021
Thank you for your review.
anonymous - Toured community
Memory Care
February 8, 2021
5.0
Very enjoyable tour; lovely curb appeal; well maintained after snowstorm; bright and welcoming environment; plenty of activities and friendly staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Reserve at East Longmeadow
July 1, 2021
Thank you for providing feedback for our community.
Arlene - Family/friend
Memory Care
August 25, 2020
5.0
Verified Review
I'm very impressed with the care at The Reserves
I live in FL and my sister lives in MA. Her daughter in law is in the medical field so she visited a lot of places and said The Reserve at East Long meadow was the best. We also chose it due to the price. My mom has a small apartment, its perfect size for her. She said the food is good, but during the virus they have had to eat in their rooms, so when the food gets delivered it is cold. My favorite part about this community so far has been that I think they do a great job taking care of their residents and they keep the family informed. During COVID, they kept us informed on how they were going about protecting the residents. I would recommend to a friend or family member.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Reserve at East Longmeadow
July 1, 2021
Thank you for providing feedback for our community.
Viewing 1-20 out of 51 reviews

Amenities
at The Reserve at East Longmeadow

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Professional Chef
  • Anytime Dining
  • Special Dining Programs
  • Vegan
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Fitness Center
  • Piano or Organ
  • Game Room
  • Jacuzzi
  • Raised Garden Beds
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • Armenian
  • English

Activities

  • Yoga / Chair Yoga
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Live Musical Performances
  • Tai Chi
  • Men's Club
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Activities On-site
  • Community Service Programs
  • Jewish Services
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Wii Bowling
  • Holiday Parties
  • Dances
  • Mormon/LDS Services
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Montessori Programs
  • Intergenerational Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Karaoke
  • Catholic Services
  • Devotional Activities Offsite

Neighborhoods
around The Reserve at East Longmeadow

See what the neighborhood has to offer and what’s nearby:
The Reserve at East Longmeadow in google map

Frequently Asked Questions
about The Reserve at East Longmeadow

The Reserve at East Longmeadow offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Reserve at East Longmeadow 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 224-2200 to reach a resident at The Reserve at East Longmeadow.

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4%
Studio, 1bd, 2bd, Semi-Private
Keystone Commons provides Independent, Assisted, Alzheimer's and Memory Care residential living in Ludlow, MA.  Keystone Commons is a rental community that offers people over the age of 55 years a delightful way to live.  Independent Living (44 apartments) provides 31 meals per month,...
All American at Enfield Assisted Living hallway

All American at Enfield Assisted Living

118 Hazard Ave, Enfield, CT 06082
Starting at $X,XXX+ monthly
8.2
Review score
7 reviews
8.2
Review score
7 reviews
5 star
57%
4 star
29%
3 star
14%
2 star
0%
1 star
0%
Semi-Private, Studio
Find the level of care you deserve at All American Assisted Living in Enfield. With the help of our personalized lifestyles and a broad selection of services and amenities, you will live in comfort, ease, and grace.We offer Independent Living, Assisted Living and Memory Care.Our goal is to have...
River Mills Assisted Living at Chicopee Falls indoor common area
5 star
29%
4 star
0%
3 star
42%
2 star
0%
1 star
29%
Studio, 1bd, Semi-Private
River Mills is everything you’d expect from a high-quality assisted living community, combined with the personal character and history of Chicopee, but with a longer term affordability that other communities aren’t offering. We look forward to inviting you to see and experience our thoughtfully...
Photo of Ruth's House

Ruth's House

780 Converse St, Longmeadow, MA 01106
Starting at $X,XXX+ monthly
9.3
Review score
26 reviews
9.3
Review score
26 reviews
5 star
57%
4 star
31%
3 star
4%
2 star
4%
1 star
4%
Studio, 1bd, Semi-Private
In 2012, JGS will celebrate 100 years of caring for the elderly in our community. When JGS was first established, the founders made a promise to provide comprehensive and compassionate healthcare services - based upon Jewish traditions and values - to those facing the challenges of aging. Jewish...
Photo of Orchard Valley At Wilbraham

Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095
Starting at $X,XXX+ monthly
8.9
Review score
31 reviews
8.9
Review score
31 reviews
5 star
62%
4 star
29%
3 star
6%
2 star
0%
1 star
3%
Semi-Private, Studio, 1bd
Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere. Known for its working farms and annual peach festival, our community embodies close family ties, fond memories and lasting traditions. Just a short drive from Main Street in Wilbraham, MA, Orchard Valley...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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