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Prosper at Monastery Height

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110 Monastery Ave, West Springfield, MA 01089

7.5
Review score
36 reviews
Add review
7.5
Review score
36 reviews
5 star
53%
4 star
25%
3 star
11%
2 star
3%
1 star
8%
See all reviews
7.7
Review score
65 reviews
3 facilities
For pricing & availability:
(866) 374-4058
Prosper at Monastery Height
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Prosper at Monastery Height community exterior
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22 Floor plans available
Prosper at Monastery Height in google map
street view of Prosper at Monastery Height

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Anonymous
-
Family/friend
4.0
Recommended
My loved one's apartment was painted prior to move in, but never cleaned. I had to clean it myself, especially the bathroom and kitchen. The first or second day of move in, the cleaner came in and took a bin full of tools, extension cords, tape, command hooks etc. but never took the actual

About the facility
Prosper at Monastery Height

Our community was created with family in mind and offers assisted living services with quality, personalized, and compassionate care services. Situated on 18 acres of magnificent grounds, we’re a true landmark of Western Massachusetts. Even more, Prosper at Monastery Heights was voted “Best Assisted Living Community” in the Springfield area eight years in a row!

We value the unique stories and health of every person in our community and aim to accommodate them as best we can. Seniors have lived historical, meaningful lives and shown us the gracious nature of life and love — and at Prosper at Monastery Height, we show our gratitude and devotion by providing residents in our community the best care and support possible.

Community Amenities and Services

While there are many opportunities to live an active lifestyle around our local area, Monastery Heights’ campus offers a variety of programs that residents can delight in, as well as important daily services. Staff schedules social, educational, and spiritual programs for residents to participate in, and meals are provided in our elegant, restaurant-style dining room. Residents also enjoy our lovely common areas and outdoor landscaped courtyards with gardens.

Check out some more of our lovely community features:

  • Cozy living room...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Prosper at Monastery Height

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Prosper at Monastery Height

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Prosper at Monastery Height community exterior
Prosper at Monastery Height

110 Monastery Ave, West Springfield, MA 01089

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462 Main Street, Agawam, MA 01001

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Review score
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7.5
Review score
36 reviews
5 star
53%
4 star
25%
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26 reviews
9.5
Review score
26 reviews
5 star
53%
4 star
31%
3 star
12%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

Yes

Household chores

No

Household chores

No

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Prosper at Monastery Height

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Vegetarian
  • No Sugar
  • Professional Chef
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • Kosher

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Kitchenette
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Barber Shop
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Birthday Parties
  • Trivia Games
  • Activities On-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities Off-site
  • Happy Hour
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Dances
  • Live Well Programs
  • Art Classes
  • Holiday Parties
  • Stretching Classes
  • Devotional Activities On-Site

Reviews

for Prosper at Monastery Height

7.5Review score36 reviews
7.5
Review score
36 reviews
5 star
53%
4 star
25%
3 star
11%
2 star
3%
1 star
8%
Prosper Life Care
7.7
Review score65 reviews3 communities
Write a review
A Place for Mom has scored Prosper at Monastery Height with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Prosper at Monastery Height has 36 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.0
Friendliness
4.2
Care Services
4.0
Staff
4.7
Meals & Dining
3.5
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Prosper at Monastery Height with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Prosper at Monastery Height has 36 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Prosper Life Care
7.7
Review score65 reviews3 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Independent Living
November 14, 2023
4.0
Verified Review
Recommended
My loved one's apartment was painted prior to move in, but never cleaned. I had to clean it myself, especially the bathroom and kitchen. The first or second day of move in, the cleaner came in and took a bin full of tools, extension cords, tape, command hooks etc. but never took the actual trash. We never got the items back, but did get a $150 refund from the facility. They do respond very quickly if someone presses their alert button and communication with the family is good. Despite my disappointments in the beginning, my sister and her husband like it there and are comfortable and feel safe. So, in the end, that's all that matters. I would recommend Prosper at Monastery Height to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
November 7, 2023
4.0
Verified Review
Prosper at Monastery Heights review
What our family has found to be lacking at Prosper at Monastery Heights is the building maintenance. Our loved one certainly wouldn't notice something like that. The quality of care there is excellent.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Tom - Family/friend
Memory Care
March 17, 2022
5.0
Verified Review
My review of Prosper at Monastery Height
I would highly recommend this community. They have activities like baking, art projects, they take them out to lunches, when the weather is nicer they go outside and also musical entertainment to keep the residents busy in the community. The staff I am very comfortable with taking care of my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Dana S - Resident/client
Assisted Living
December 28, 2021
5.0
They have good ideas. She likes french toast. She likes her room.
Gail M - Resident/client
Assisted Living
November 1, 2021
5.0
My Review of Prosper at Monastery Height
I love everything about my community.
Ester B - Resident/client
Assisted Living
November 1, 2021
5.0
My Review of Prosper at Monastery Height
Best in the area.
Cynthia W - Resident/client
Assisted Living
November 1, 2021
5.0
My Review of Prosper at Monastery Height
Beautiful community! [Name removed] The Marketing Director, goes out of her way to may you feel welcome. The entire Staff, Health Aides and Dining Room Staff are exceptional. I would highly recommend Prosper At Monastery Heights if you're looking for assisted living. There are lots of fun activities during the day and the food is pretty good too.
Fred P - Toured community
Assisted Living
November 1, 2021
5.0
My Review of Prosper at Monastery Height
Great
Beatrice C - Resident/client
Assisted Living
October 28, 2021
4.0
My Review of Prosper at Monastery Height
It's my home! I love the residence and people that help us enjoy it!
anonymous - Toured community
Memory Care
October 29, 2020
5.0
Nice place, friendly people, but out of mom & dad's price range.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Paula Murphy - Family/friend
Memory Care
May 29, 2020
5.0
Verified Review
Lifesaving opportunity for my mom
They were always very thorough with cleaning the community. We never had to ask them to come clean. The staff was all very wonderful. My mother started in independent living, but moved to memory care for a short time. We thought they did a good job with the transition and kept her safe. Very caring people. They had good activities available for the residents as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Stephen - Family/friend
Memory Care
May 29, 2020
5.0
Verified Review
The best place for mom
The community has been clean. The staff is very attentive to the residents and respond to any requests or needs they may have. We feel my mother is in good hands and the care is very good. The staff is very cooperative. The activity director sends me photos a couple times of week of my mother participating in activities. Overall, the experience has been very good for my mother and once she moved in, we knew this is the place she needed to be.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
May 29, 2020
4.0
Verified Review
Had higher hopes
My dad moved into this community and fell several times, one time fracturing his skull. He was transported to the hospital at least five times. We gave notice after the last fall and hospitalization, but they have continued to bill us and take an additional two months rent, although, my father has passed away. We paid for extra care services but I am not confident that he was receiving that care. I also believe that his medications were missed sometimes. I was kind to the staff and they were very nice to me. I especially felt that the caregivers, cleaning staff, dining staff, and front desk staff were very nice. I visited four communities, and we chose this community because it was an old monastery and my dad felt comfortable because it was Catholic and they offered mass. I would say to other families to be careful with the documents your sign before placing your loved one here.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
3
Activities
2
anonymous - Toured community
Memory Care
May 31, 2019
5.0
Very nice residence. People were professional, kind and friendly. The place was very nicely kept. Only thing to share is watch when touring any place that rents may not be all inclusive. This way you are aware of full pricing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ellen Guyer - Family/friend
Memory Care
February 4, 2019
4.0
Experience at landmark monastery heights
My brother and I were so lucky to find this community for my mother. It is such a comfort to know she is living in such a wonderful place. [Name removed] raves about the food and always looks forward to dessert. Thank you so much for everything you do.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Frederick Pelletier - Resident/client
Memory Care
January 30, 2019
4.0
Wonderful Place to be
Very Nice
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Pat Guillemette - Family/friend
Memory Care
January 29, 2019
5.0
My mom
My mom has been there since 2012. She's happy and cared for. My sister and I are satisfied with her being there and knowing she is safe and being care for. Very friendly staff and always willing to help.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
KIMBERLY Z GONZALEZ - Family/friend
Memory Care
December 18, 2018
5.0
Wonderful home for grandpa!
My grandfather moved into Monestary Heights from living in NY for over 30 years. He just lost my grandmother in July and there were lots of changes at once. He really adjusted nicely and all the staff was absolutely wonderful with him. They were willing to help him as much as he needed and were so very patient with him. He's been there for a couple of months now and he loves it. He says the food is amazing and he is making some friends along the way. Thank you again for giving my 89 year old grandpa a place to call home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bonnie Curry - Family/friend
Memory Care
November 24, 2018
0.5
Honest assessment
The building itself is very old which presents problems by itself i.e. loses electrical power here and there, low toilet water pressure, air conditioning/heating system poor. Either too hot or too cold, never stabilizes to settings. Drafty windows, etc. Overall most of the aides are nice. They do nickel and dime you to death for the littlest of things though, so be aware and get it in writing what your needs are. Finally be forewarned the building is infested with fruit flies come Spring right through to the fall so enjoy the winter break from them. The flies are everywhere: in the dining room, elevators, apartments you name it. Most of the employees are oblivious to the infestation and chalk it up as a minor annoyance. Talk to some residents and they'll give you the low down.
Cleanliness
2
Friendliness
3
Value for Cost
2
Care Services
1
Activities
2
anonymous - Toured community
Memory Care
September 13, 2017
4.0
Verified Review
We really liked this community it was wonderful. The staff was very friendly and seemed nice. The community was clean and well maintained however the location was further than what we were looking for.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 36 reviews

Neighborhoods
around Prosper at Monastery Height

See what the neighborhood has to offer and what’s nearby:
Prosper at Monastery Height in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Prosper at Monastery Height

Prosper at Monastery Height offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Prosper at Monastery Height 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 781-1282 to reach a resident at Prosper at Monastery Height.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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