Prosper at Monastery Height

110 Monastery Ave, West Springfield, MA 01089

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Prosper at Monastery Height in google map
street view of Prosper at Monastery Height

About the community Prosper at Monastery Height

Our community was created with family in mind and offers assisted living services with quality, personalized, and compassionate care services. Situated on 18 acres of magnificent grounds, we’re a true landmark of Western Massachusetts. Even more, Prosper at Monastery Heights was voted “Best Assisted Living Community” in the Springfield area eight years in a row!

We value the unique stories and health of every person in our community and aim to accommodate them as best we can. Seniors have lived historical, meaningful lives and shown us the gracious nature of life and love — and at Prosper at Monastery Height, we show our gratitude and devotion by providing residents in our community the best care and support possible.

Community Amenities and Services

While there are many opportunities to live an active lifestyle around our local area, Monastery Heights’ campus offers a variety of programs that residents can delight in, as well as important daily services. Staff schedules social, educational, and spiritual programs for residents to participate in, and meals are provided in our elegant, restaurant-style dining room. Residents also enjoy our lovely common areas and outdoor landscaped courtyards with gardens.

Check out some more of our lovely community features:

  • Cozy living room...

Read More

Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Prosper at Monastery Height

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Prosper at Monastery Height

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Piano or organ

On-site dining options

Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Art classes
Cooking classes

Reviews for Prosper at Monastery Height

3.9

(27 reviews)

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Cleanliness

4.0

Care services

4.0

Staff

No data collected

Meals & dining

No data collected

Activities

4.0

Value for cost

3.9

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1-20 of 27 reviews
5.0
October 29, 2020
Anonymous - Toured community

Nice place, friendly people, but out of mom & dad's price range.


5.0
May 29, 2020
Paula Murphy - Loved one of resident/client
Verified Review
Lifesaving opportunity for my mom

They were always very thorough with cleaning the community. We never had to ask them to come clean. The staff was all very wonderful. My mother started in independent living, but moved to memory care for a short time. We thought they did a good job with the transition and kept her safe. Very caring people. They had good activities available for the residents as well.


5.0
May 29, 2020
Stephen - Loved one of resident/client
Verified Review
The best place for mom

The community has been clean. The staff is very attentive to the residents and respond to any requests or needs they may have. We feel my mother is in good hands and the care is very good. The staff is very cooperative. The activity director sends me photos a couple times of week of my mother participating in activities. Overall, the experience has been very good for my mother and once she moved in, we knew this is the place she needed to be.


4.0
May 29, 2020
Anonymous - Loved one of resident/client
Verified Review
Had higher hopes

My dad moved into this community and fell several times, one time fracturing his skull. He was transported to the hospital at least five times. We gave notice after the last fall and hospitalization, but they have continued to bill us and take an additional two months rent, although, my father has passed away. We paid for extra care services but I am not confident that he was receiving that care. I also believe that his medications were missed sometimes. I was kind to the staff and they were very nice to me. I especially felt that the caregivers, cleaning staff, dining staff, and front desk staff were very nice. I visited four communities, and we chose this community because it was an old monastery and my dad felt comfortable because it was Catholic and they offered mass. I would say to other families to be careful with the documents your sign before placing your loved one here.


5.0
May 31, 2019
Anonymous - Toured community

Very nice residence. People were professional, kind and friendly. The place was very nicely kept. Only thing to share is watch when touring any place that rents may not be all inclusive. This way you are aware of full pricing.


4.0
February 4, 2019
Ellen Guyer - Loved one of resident/client
Experience at landmark monastery heights

My brother and I were so lucky to find this community for my mother. It is such a comfort to know she is living in such a wonderful place. [Name removed] raves about the food and always looks forward to dessert. Thank you so much for everything you do.


4.0
January 30, 2019
Frederick Pelletier - Resident/client
Wonderful Place to be

Very Nice


5.0
January 29, 2019
Pat Guillemette - Loved one of resident/client
My mom

My mom has been there since 2012. She's happy and cared for. My sister and I are satisfied with her being there and knowing she is safe and being care for. Very friendly staff and always willing to help.


5.0
December 18, 2018
KIMBERLY Z GONZALEZ - Loved one of resident/client
Wonderful home for grandpa!

My grandfather moved into Monestary Heights from living in NY for over 30 years. He just lost my grandmother in July and there were lots of changes at once. He really adjusted nicely and all the staff was absolutely wonderful with him. They were willing to help him as much as he needed and were so very patient with him. He's been there for a couple of months now and he loves it. He says the food is amazing and he is making some friends along the way. Thank you again for giving my 89 year old grandpa a place to call home!


0.5
November 24, 2018
Bonnie Curry - Loved one of resident/client
Honest assessment

The building itself is very old which presents problems by itself i.e. loses electrical power here and there, low toilet water pressure, air conditioning/heating system poor. Either too hot or too cold, never stabilizes to settings. Drafty windows, etc. Overall most of the aides are nice. They do nickel and dime you to death for the littlest of things though, so be aware and get it in writing what your needs are. Finally be forewarned the building is infested with fruit flies come Spring right through to the fall so enjoy the winter break from them. The flies are everywhere: in the dining room, elevators, apartments you name it. Most of the employees are oblivious to the infestation and chalk it up as a minor annoyance. Talk to some residents and they'll give you the low down.


4.0
September 13, 2017
Anonymous - Toured community
Verified Review

We really liked this community it was wonderful. The staff was very friendly and seemed nice. The community was clean and well maintained however the location was further than what we were looking for.


5.0
September 7, 2017
Arlene Putnam - Loved one of resident/client
Verified Review
Great place

My grandmother had a wonderful experience at Monastery Heights. She felt safe and cared for. She really enjoyed the meals, especially the dessert. She made some nice friends too and we enjoyed the family friendly events.


3.0
July 18, 2017
Anonymous - Toured community

The building, a former monastery, has lovely features, but its age is showing. Hallways were somewhat dimly lit and some floors were uneven underfoot. Felt more like a college dorm than a residence. And while they are situated on beautiful acreage, there are no gardens or outside gathering areas to speak of, just a few seats near the entrance. A wasted opportunity. Residents were quite friendly and certainly seemed to be enjoying themselves, though.


3.0
July 14, 2017
Anonymous - Loved one of resident/client
Verified Review
They Are Good

So far it is a good experience and they can improve in some areas. There are no problem with cleanliness around the community. My aunt is enjoying the meals they make.


2.0
May 16, 2017
Anonymous - Toured community

Floors were carpeted over uneven wooden floors. I was afraid mom would trip. Also, they have strolling cats. Not good for allergies.


1.0
December 22, 2016
Anonymous - Loved one of resident/client
Verified Review
Disappointing Experience

My mother had a very disappointing respite stay experience here at this community. I was not satisfied with the experience. They promised a lot of things in the interview, and they did not follow through with many things. We requested that she gets the newspaper every morning, and they never did deliver it. They never called and followed up after we left. It was a very disappointing experience, and I would not use this community again.


1.0
August 20, 2016
Megan gomez - Loved one of resident/client
Not happy

Seems like everything they told us was a lie. Place is not clean. Employees seem very stressed out. Money seems to be missing from pna account. We made a poor choice in picking this place.


4.0
October 22, 2015
Anonymous - Loved one of resident/client
Verified Review
a good experience

Landmark @ Monastery Heights is going well. One is I have is that getting laundry done is extra. I think that should be included for as much as I am paying. The staff is kind of picky with the medications. They are not giving my mother medication but it is all locked up in her room. She has to get someone to come unlock it when she needs to take it. I know it's probably not the facility but a state rule. Overall it has absolutely been a good experience at this facility.


4.0
October 20, 2015
Anonymous - Toured community

Older building but seemed to be well maintained. Staff very friendly and informative. Memory unit full and there is a six month wait list. Price was more reasonable than both Armbrook or Ruth's House


5.0
October 16, 2015
Anonymous - Toured community

What a lovely facility! An old church building that has been retrofitted to accommodate residents. Some of the stained glass windows & mosaics are still intact. The chapel is beautiful. Clean, friendly; residents I saw seemed very happy. Expensive but engaging.


Neighborhood around Prosper at Monastery Height

See what the neighborhood has to offer and what’s nearby:

Prosper at Monastery Height in google map

Frequently Asked Questions about Prosper at Monastery Height

Prosper at Monastery Height offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Prosper at Monastery Height has received an average review rating of 3.9 based on 27 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.