Ruth's House

I feel like from the minute we walked in for the tour, everyone was so nice and so friendly. There were a few ladies sitting in the foyer and they greeted us and were very friendly. Everyone was welcoming and it felt comfortable. It is a beautiful and clean facility They have great activities offered every day. I would absolutely recommend Ruth's House, my mom has been here since mid-September and loves it.

My mother has been a resident @ Ruth's House for 2 1/2 years. The care she receives is great. The attendants are very friendly and helpful. They treat my mother with respect and treat her like she was their own mother. I am very happy knowing she is in good hands. I cannot find any fault with anyone or anything. This has been a very positive experience. I would highly recommend them for a loved one.

Ruth's House is an overall good place. Communication between the community and myself could be better. There were times when my loved one left to go to the hospital, but they didn't contact me. There were times when they arrived back from the hospital, and I wasn't contacted either. I've also had payment issues where they've increased the prices without my permission. Aside from that, it's a secure community and I feel safe having my loved one there. I would recommend Ruth's House to others.

My mother-in-law was a resident of this community up until her recent death. I can not say enough about Ruth’s House. The staff is so friendly and caring. Mom would say that they treated her like a queen. The chef knew what to prepare her if she did not care for that night’s selection. Everyone knew her and us by name. I asked her once if she pressed her button after a fall. She told me she didn’t have to-four staff members heard her and rushed in. The community is always clean; and the residents are always happy and well cared for. We are so grateful to have found Ruth’s House.

My mother-in-law, [name removed], recently passed away. She was a resident at Ruth’s House until her passing. She felt that the staff treated her like a queen. Ruth’s House is an incredible place. The staff took their time to learn about [name removed] and her needs. The Chef went out of her way to prepare meals that she would like and be able to eat. She especially enjoyed the wide variety of activities. When my mother-in-law fell, four aides were in her room before she had a chance to push her button! [name removed] referred to the aides as her “friends”. She would always say that is my friend, she helps me. If you are looking for a caring, compassionate, family-oriented place that provides excellent care, look no further. [name removed]

Very happy with the facility. Very happy with the Activity Staff. They engaged my mother in activities and trips. This is the happiest I have seen her. I can never get a hold of her because she is always out of her room having fun.

It's been a big disappointment. I expected more. We went 3 weeks before my loved ones bedding has been changed. It is supposed to be weekly cleaning. That is not happening. Emailed the director with concerns. I sent an email for my loved ones doctor appointment and that was not replied too. I got a call from the visiting nurse saying "your not being responsible" when his medicine was not delivered. I had no idea he had medicine sent in to be picked up. I was exposed to covid in this place and no one called and told me of their outbreak of covid. My loved one informed me. They did not call to tell me at all. My loved one was quarantined for 3 weeks. They wouldn't take responsibility for bringing in covid to this facility. They said they couldn't communicate to me because he is his own person? I am his health care proxy and power of attorney and they still aren't notifying me of these things. He is supposed to be getting 2 showers a week and that is not happening.

The community really gets to know the residents quickly and adjust the care based on her personality. This is a great community for memory care. I would recommend this community to others based on my experience.

Extremely understaffed, and the staff that is there are extremely unprofessional and have zero respect for their clients. The head person there know they were understaffed and she would make the workers work longer hours. They were not physically capable to do so and she still made them work extra long hours. It really just seemed like the residents sat like zombies in chairs, they would not even let them go outside.

We had a nice tour of this community. Everything went well, and everyone was very kind. The community looked great, and everything went well overall.

This community was similar to another that we liked. It has activities, friendly staff, a good atmosphere. After exploring out options this was not the most closest place to the family.

Many living area upgrades, plenty of space for family and friends to visit. Several living choices, nice dining areas, many perks for residents. There is also a Day facility nearby. As a side note, this is an all Kosher Community. Pricing is reasonable for the services and amenities offered.

Nice layout of memory unit. Like the fact nursing home and rehab on same campus/different buildings. More complete care to be given on unit. Price slightly lower than Armbrook with more care offered.

My mom has only been her a very short time, so my rating may not be totally fair. Cleanliness of the whole floor is good, but mom's unit smells like urine, and I had to ask to get her very dirty floor vacuumed. I don't feel I should have to ask this. Also, I oftentimes find clean( i hope) clothes laying around. Almost Everyone appears very friendly, but one aide was sorely lacking in approach and initiative... Maybe just a miserable person, in general? The Nurse is wonderful, and I think most of the aides seem genuine... But it's only been a short time. But so far, they appear "real". Value is ok, but ill reserve my true judgement on that for a bit later because care services are somewhat lacking in some areas. I've had to ask numerous times and leave notes as well, for a few things on mom's rx plan that were not being adhered to. This gets frustrating and one thing is/was quite impt. There are a few other care concerns that I have had to address, and hopefully, they will be attended to. Oh, and food is complained about by almost everyone. I'm not sure if it really is bad most of the time, or if it's just the residents' perceptions!! My mom seems to really enjoy all of the activities she decides to engage in. She loves the activity people, and they seem to try to get the residents involved. I guess they can only offer activities and urge people to partake of them. Overall I gave the facility a 3.5. But this is only based on a short time frame, so I'm not sure if it is accurate. It's the best I can do with what we have experienced up to this point. I think I need to give it more time before an accurate gauge of measurement is given.

I really love this place. The staff is exceptional: they are extremely caring and highly professional. They truly go above and beyond. My mother is very happy here, and the transition was very easy for everyone involved. I would only say the food needs to improve. Otherwise, this place is great!

This was a nice community, the facility itself was well kept and clean and the staff were friendly and did a good job looking after the residents. However, we ended up having to move my loved one out due to safety issues. They are a secure memory care community, however my loved one managed to get out through a window that was not secure.

Beautiful facility; the Alzheimer's Unit (Ruth's Garden) has very good activities and staff interaction. The nursing group is top rate. The food is delicious, although as in most places, some days are better than others. Good healthy choices are available to residents. The reason there are fewer than five stars is the experience of having a relative briefly in the Garden Unit and with assistance needed after a hospital staff, we had to add outside aides to help. This led to recommendations to have this relative placed in the Long Term Care unit. Once there, the resident was in the Alzheimer's LTC unit and sat all day at a table in the dining area with people moaning and screaming around her. Was unable to get her out of that unit and into the lovely LTC there. She is now in a beautiful ALF (!), has activities, the facility ALWAYS smells clean and fresh. It was the transitional "push" that became problematic and made me wonder if the Garden is just the entree to LTC.

Ruth's House is a part of the Jewish community center. The place is beautiful but the deal breaker there is the size of the room my mother would have. She would have to share a room and it's about the same size as the room she has now but it's for two people instead of one. There is one little common area that was very tiny. That was the problem with that place.