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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Mandarin

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10790 Old Saint Augustine Road, Jacksonville, FL 32257

9.6
Review score
75 reviews
Add review
9.6
Review score
75 reviews
5 star
44%
4 star
29%
3 star
15%
2 star
4%
1 star
8%
See all reviews
8.7
Review score
26578 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions available
Brookdale Mandarin
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Brookdale Mandarin
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22 Floor plans available
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Roselyn K
-
Resident/client
5.0
This is an excellent place for us old people. Everyone working here goes out of their way to help us not feel alone and to reach our needs as we age. [name removed] the director is the best!

About the facility
Brookdale Mandarin

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand each person is different, so our compassionate team tailors individual care plans to fit your needs. This also allows us to make sure there are no surprise costs for residents and their families. If care needs do evolve, we can easily make adjustments. We provide personalized support for everything from medication management to bathing, dressing, and more. We also have a therapy room, for convenience.

Our Brookdale HealthPlus program offers residents a higher level of care without higher costs. Here, care coordination is overseen by a registered nurse. Preventative measures such as annual wellness visits, immunizations, and health screenings, as well as support for chronic conditions such as diabetes, high blood pressure, and congestive heart failure, are offered to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays....

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Mandarin
Brookdale Mandarin

10790 Old Saint Augustine Road, Jacksonville, FL 32257

The Windsor at San Pablo community entrance
The Windsor at San Pablo

4000 San Pablo Pkwy, Jacksonville, FL 32224

The Windsor at Ortega community exterior
The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244

Brookdale Avondale
Brookdale Avondale

4455 Merrimac Avenue, Jacksonville, FL 32210

9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
44%
4 star
29%
3 star
15%
2 star
4%
1 star
8%
9.9
Review score
75 reviews
9.9
Review score
75 reviews
5 star
74%
4 star
15%
3 star
7%
2 star
1%
1 star
3%
9.9
Review score
95 reviews
9.9
Review score
95 reviews
5 star
78%
4 star
20%
3 star
2%
2 star
0%
1 star
0%
9.8
Review score
42 reviews
9.8
Review score
42 reviews
5 star
78%
4 star
17%
3 star
5%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

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No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Mandarin

Healthcare Services

  • Diabetic Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Memory Care

Meals & Dining

  • Professional Chef
  • Room Service
  • International Cuisine
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Vegetarian
  • Vegan

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Full kitchen
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Covered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Indoor Atrium
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Outdoor Common Areas
  • Computer or Media Center
  • Private Bath
  • Beauty Salon
  • Barber Shop
  • Meeting Room

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Swimming Pool
  • Piano or Organ
  • Game Room
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Wine Tasting
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Visiting Rabbi
  • Water Aerobics
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Christian Services
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities On-site
  • Holiday Parties
  • Book Club
  • Happy Hour
  • Day Trips and Outings
  • Catholic Services
  • Devotional Activities Offsite
  • Live Musical Performances
  • Birthday Parties
  • Activities Off-site
  • Protestant Services
  • Community Service Programs
  • Trivia Games
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Cooking Classes
  • Bible Study Group
  • Men's Club
  • Brain fitness / Dakim
  • BBQs or Picnics

Reviews

for Brookdale Mandarin

9.6Review score75 reviews
9.6
Review score
75 reviews
5 star
44%
4 star
29%
3 star
15%
2 star
4%
1 star
8%
Brookdale
8.7
Review score26578 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Mandarin with 9.6 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Brookdale Mandarin has 75 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.7
Meals & Dining
4.5
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Mandarin with 9.6 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Brookdale Mandarin has 75 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score26578 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 75 reviews
Roselyn K - Resident/client
Assisted Living
December 4, 2023
5.0
This is an excellent place for us old people. Everyone working here goes out of their way to help us not feel alone and to reach our needs as we age. [name removed] the director is the best!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Sherry K - Resident/client
Assisted Living
December 4, 2023
5.0
Come April 2024, I will have been here 3 years. Staffing leadership has changed multiple times during this time for me, and this is hard for people in my age group. [name removed] has done an excellency job of protecting us from the input of the change.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tim P - Resident/client
Assisted Living
December 4, 2023
5.0
Greet way to have a 2nd family. A lot to do!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cindy R - Resident/client
Assisted Living
December 1, 2023
5.0
Great place to live! Lots of activities to keep us busy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
C G - Resident/client
Assisted Living
December 1, 2023
5.0
I have lived here for almost 6 months. I would not change residents. I enjoy everything. It is almost impossible to get bored, there is always something to do.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Earl S - Resident/client
Assisted Living
December 1, 2023
5.0
Our top administrator has breathed such an improved spirit and care that we are appreciative each day
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
June 9, 2023
2.0
Verified Review
Our tour experience
We toured Brookdale Mandarin during our search for an Assisted Living facility for my loved one. This facility was a definite no go for us. The facility is very old and it felt very institutional. I would rate it at a two, at most. We decided to continue on with our search.
Response from Brookdale Mandarin
June 13, 2023
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
May 17, 2023
3.0
Verified Review
Welcoming Community
We picked this community, mainly because of the cost. Good communication, friendly staff, not luxurious but clean. I would recommend the community.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Brookdale Mandarin
May 26, 2023
Thank you for choosing Brookdale and taking the time to share your feedback.
Anonymous - Family/friend
Assisted Living
May 10, 2023
1.0
Verified Review
Not recommended-bad experience
The wait time for some one to come is well over 5 minutes - the staff is not helpful - the facility is in need of extensive maintenance - water was out for almost a week - COVID outbreak caused staff to leave food outside of rooms when they remembered to bring food - at one point someone told my father in law to call my wife and have her come to the facility to give him his medicine - they didn't even bother to bath him for almost a week when his shower head broke - I would not recommend this facility at all - very sad
Response from Brookdale Mandarin
May 26, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
L G - Toured community
Assisted Living
April 12, 2023
5.0
Verified Review
My Tour Experience with Brookdale Mandarin
I liked the community very much. It was a bit more expensive based on my loved one's income. If all things were equal, I would have considered it as the location is much better for me.
Victoria - Family/friend
Assisted Living
February 14, 2023
3.0
Verified Review
The food service was horrible, not healthy, not appetizing, running out of menu items even hamburger buns, no cottage cheese with fruit plate, wait time to/ from the dining room, elevators not working& incorrect billing after move out. There was no communication. I could never talk with dinning manager. They always said she wasn't available . Never saw the administrator once!!! Never in the building best I could tell. I moved her to my house because of all of this!!! The biggie...her door kept locking & so they stuffed toilet paper in the lock receptacle!!!! Can you believe this so she could never lock her door at night or anytime.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
1
Activities
2
Value for Cost
2
Response from Brookdale Mandarin
February 20, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Toured community
Assisted Living
January 20, 2023
5.0
Verified Review
I toured this facility and it was one of my top choices.
Gary W - Family/friend
Assisted Living
December 7, 2022
5.0
My experience with Brookdale Mandarin has been very pleasant.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Donald L - Family/friend
Assisted Living
December 7, 2022
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Chris G - Family/friend
Assisted Living
December 7, 2022
5.0
Mom is a Resident Here
The people here truly love their job/calling. The residents and their family are treated like an extended family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Steve W - Family/friend
Assisted Living
December 7, 2022
5.0
We are so happy!
Our loved one has been a resident for 3 1/2 years. We're so pleased with the care she receives. She is happy and we are happy. Staff is exceptional. Food is great and we are 100% confident in her care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Robin H - Family/friend
Assisted Living
December 7, 2022
5.0
My Loved One is Happy
We are really glad our Loved One is at this beautiful facility The staff is attentive and friendly. Our loved one was not eating well at home and since she has been here, she is eating healthy food she loves. We are over the mood that she is happy here and has also met friends The staff is wonderful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Marie D - Family/friend
Assisted Living
December 7, 2022
5.0
Trusted Senior Living
Brookdale Mandarin Central is a great place for a loved one that requires memory care. The care givers are knowledgeable, supportive, and caring. The facility is clean and visually uplifting. Brookdale offers a wide range of activities, which keep my loved one engaged and entertained.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John C - Family/friend
Assisted Living
November 15, 2022
5.0
Verified Review
A great environment-friendly staff
We picked this community because of the money, which was a very good price the cleanliness, the rooms were nice and large, and they offered a lot of activites. It would be nice if they had a freight elevator. I would recommend to other families.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Christine S - Family/friend
Assisted Living
November 8, 2022
5.0
Verified Review
Highly Recommend
I am so pleased with this community, so far we have not seen any negatives about the communities. Our first meeting we met with everyone that worked in the community. My loved one went from a one bedroom in the last community to a two bedroom with less of a cost. The food has a variety of selection to choose from they have fresh fruits that they bring around to the residents. This community takes dogs as well, must be fully vaccinated and licensed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 75 reviews

Neighborhoods
around Brookdale Mandarin

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale Mandarin

Brookdale Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Mandarin 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 260-0800 to reach a resident at Brookdale Mandarin.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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