Brookdale Mandarin

10790 Old Saint Augustine Road, Jacksonville, FL 32257

Over 300,000 Families Helped

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Get Started for FREE, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.

Brookdale Mandarin in google map

About the community Brookdale Mandarin

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand each person is different, so our compassionate team tailors individual care plans to fit your needs. This also allows us to make sure there are no surprise costs for residents and their families. If care needs do evolve, we can easily make adjustments. We provide personalized support for everything from medication management to bathing, dressing, and more. We also have a therapy room, for convenience. Your wellness is supported through collaborative care partnerships, and we’ll make sure your chores, home maintenance, and laundry are all taken care of. You are encouraged to spend your time focusing on what matters most to you — we’ll manage the rest.

Community Services and Amenities

Your hardest decision here may be deciding how to spend your day. What do you think about weekly hand massages, language classes, or...

Read More

Senior Living Options Offered

Assisted living

Pricing for Brookdale Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Mandarin

Community Details at Brookdale Mandarin

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews for Brookdale Mandarin

3.5

(45 reviews)

Write a Review

Cleanliness

3.7

Care services

3.6

Staff

4.5

Meals & dining

4.2

Activities

3.7

Value for cost

3.6

Sort
Filters
Rating
Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
Next Reviews Page
1-20 of 45 reviews
4.0
October 15, 2021
AC - Child of resident/client
Higher than Average Experience

They acted quickly with move-in. They worked with us on the money side of it. And they were very friendly and helpful getting our loved one in and settled. They've been able to answer any of our questions. She does eat the food but isn't crazy about it. The living spaces are nice. We were surprised at how large they were. And around the pool area is really classy looking. The common area is clean but really needs some updating.


4.0
October 15, 2021
S M - Child of resident/client
My review of Brookdale

I would recommend this community for your loved one and I would say to check it out. It may not be for everyone but it is for some. They have activities like Bingo, socials, swimming, bbq's and many more activities.


4.0
September 16, 2021
Roswitha Mavety - Child of resident/client
Brookdale

So far we are pleased with the facility. Anything that needs to be fixed is done immediatly. Mom seems to like the food very much. Staff is very friendly and helpful


4.0
August 31, 2021
anonymous - Toured community
My tour review

This community was very nice it was just to expensive. The staff were very nice this was just out of our loved ones range.


5.0
August 9, 2021
Terri B - Child of resident/client
Best Place for Mom Is Brookdale Mandarin

If you can afford it and if you need VA this is the place to go. They have swimming pool, and this was a big plus for us. If I need anything, I just have to call and let them know and they take care of it immediately. The staff go above and beyond to assist my loved one and family. All the staff there are wonderful. There is staff storage, but this isn't their fault.


3.0
February 24, 2021
anonymous - Child of resident/client
Verified Review
My experience with Brookdale

We chose Brookdale Mandarin at the time because it was the only place that had a kitchen and I thought that would make the transition easier. Everyone has been very nice and their apartment is great. We have had some issues with communication from the nursing staff. I find I do not get responses very quickly which is hard because I live out of state . I know they are trying their hardest in this difficult situation.


3.0
November 24, 2020
Anonymous - Resident/client
my review of brookdale

There is high turnover in the community, and the staff is not as family-oriented as they were. I feel the staff may not have the support to provide the same environment before covid. I would not recommend this community.


3.0
November 13, 2020
Anonymous - Loved one of resident/client
be aware

This community is in it for the money. When my mom left there, after only a month they continued to charge us even though she was not there. When we toured the facility the rooms they showed were strictly for show and not the ones we could move into. The bright spot was the medical staff they were excellent. I would not recommend this facility unless money doesn't matter


4.0
August 18, 2020
Anonymous - Loved one of resident/client
Verified Review
Adjusting for first time living away from home under COVID restrictions

My mom moved in around the first of February right before COVID, and we have had a lot of mixed emotions. The communication is not great, we have left numerous voicemails and received no response. With the lack of communication we don't know if she is getting her two baths a week, and when we call to get an answer, the staff doesn't know. We constantly feel the need to reach out and get clarification on things. My mom however likes the place and likes the people, the staff is always visiting her. She is complaining that the community has roaches at the moment, Some of the staff members have been very friendly with us and some have been very abrupt, but most of the time they are pretty nice. They do have rosary for the residents, as well as bingo. But at the moment my mom doesn't really participant in the activities In the beginning my mother hated the food, but it has made drastic improvements. She enjoyed the food more when she was able to eat it in the dining room, but because of COVID the staff is bringing the residents food to their rooms three times a day. She has a very nice apartment, it was completely redone, her furniture fit in their nicely.


4.0
August 17, 2020
Anonymous - Loved one of resident/client
Verified Review
Communication could have been better

My sister was starting to decline right before COVID hit, we didn't receive any communication from the staff, we heard from the residents that they themselves were having to wash her and clean her up daily. The communication between the staff, the residents and family was lacking. We didn't think the food was that bad, it was average. The only thing that we had a problem with is that Brookdale charged families $15 dollars for each person, if they wanted to dine with their family members. The layout of the community was pretty good, as well as the rooms provided.


3.0
August 13, 2020
Anonymous - Loved one of resident/client
Friendly staff for the most part

We chose this community because of the proximity from the rooms to the dining room. My parents do not have to go outside to get to other parts of the facility. The food is good, right now they get two choices, but before COVID, there was more variety. The room sizes are good, my parents have a 2 bed 2 bath. My favorite part about the community is the nursing staff and care. They come right away if something physical happens. A downfall is I have made numerous phone calls at different times of the day on different days and never get a call back.


5.0
May 8, 2020
George C. - Loved one of resident/client
Verified Review
Excellent and very professional community.

Brookdale Mandarin is an excellent community. I was originally looking for a one story building, Brookdale is a 4 story building but to me the cost more than made up for my layout preference.. The staff is very cooperative in helping both me and my dad.. My dad’s lawyer also commented to me that she thought Brookdale was a great choice as well. They are very professional.


5.0
August 10, 2019
Anonymous - Toured community

Very nice big open rooms for the studio! Clean environment.


3.5
January 24, 2019
Buckeyegirl - Resident/client
Current resident

Current resident. This facility is very clean and the staff is helpful and respectful. A nice place to make the transition from a home to independent apartment living. Most of the residents are independent.


4.0
March 19, 2018
Anonymous - Toured community

[name removed] was extremely nice and professional. Overall the facility seemed great and probably within our price range. The rooms were amazing. There was renovations going on so it was hard to gauge what the facility looks like normally. Overall, my top choice so far.


4.0
July 21, 2017
Anonymous - Toured community
Verified Review
Good Experience, Tour Went Well

I had a pleasant tour of this community. The community looked good, and everything was nice, and clean. The staff was kind, and helpful. They were also informative, and my questions were answered. The experience went well, but I didn't feel this was the community for my father.


5.0
April 14, 2017
Anonymous - Loved one of resident/client
Verified Review
A great place for care.

This community is outstanding. I am happy that my father does like it here. The meals need to improve in the areas of getting the meals out when they are warm. They have a lot of nice activities for him to participate. The other residents seem to be happy here. We would recommend this community for the care and value for a loved one.


4.0
April 6, 2017
Anonymous - Loved one of resident/client
Verified Review
My Loved One Liked This Community

My brother at the moment is recovering, but we are hoping once he gets better he can return back to this community. This is a good community, and he really enjoyed his time at this community. The staff is really nice, we were comfortable with his move to this community. It is a well maintained community. They did a good job taking care of him, and his needs. This is a community I would recommend.


5.0
March 9, 2017
Anonymous - Loved one of resident/client
Verified Review
Very pleased!

My wife was in this community for about 6 months and it was a good experience. They did a good job all around. The food was quite good and everyone was very helpful. My wife got along with everyone and we chose this community because it is small and on one level.


4.0
March 1, 2017
Anonymous - Toured community
Verified Review
To big!

This community seemed to be nice. The people were very helpful and friendly to us. The only issue that I saw might be a problem for mom was that the community looked like a campus. Mom may get lost trying to find her way around.


Neighborhood around Brookdale Mandarin

See what the neighborhood has to offer and what’s nearby:

Brookdale Mandarin in google map

Frequently Asked Questions about Brookdale Mandarin

Brookdale Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Mandarin has received an average review rating of 3.5 based on 45 reviews. See all reviews.


Similar Senior Communities Near Jacksonville, FL

1 / 3

Wyndham Lakes

10660 Old Saint Augustine Rd, Jacksonville, FL 32257
$X,XXX+ monthly

4.2

(165 reviews)

Studio, 1bd, 2bd, Semi-Private

Starling at San Jose

9075 San Jose Blvd, Jacksonville, FL 32257
$X,XXX+ monthly

Studio, 1bd, 2bd, Semi-Private

Westminster Woods On Julington Creek

25 State Road 13, Jacksonville, FL 32259
$X,XXX+ monthly

4.9

(8 reviews)

Studio, 1bd, 2bd, Semi-Private

HarborChase of Mandarin

12350 San Jose Blvd, Jacksonville, FL 32223
$X,XXX+ monthly

3.3

(8 reviews)

Studio, 1bd, 2bd, Semi-Private

Elmcroft of Timberlin Parc

7620 Timberlin Park Boulevard, Jacksonville, FL 32256
$X,XXX+ monthly

4.3

(33 reviews)

Studio, 1bd, Semi-Private

Sunrise of Jacksonville

4870 Belfort Road, Jacksonville, FL 32256
$X,XXX+ monthly

4.5

(45 reviews)

Studio, 1bd, 2bd, Semi-Private

Brookdale Southside

9601 Southbrook Drive, Jacksonville, FL 32256
$X,XXX+ monthly

4.3

(74 reviews)

Studio, 1bd, 2bd, Semi-Private

Bartram Lakes Assisted Living and The Green House

6209 Brooks Bartram Drive, Jacksonville, FL 32258
$X,XXX+ monthly

1.5

(3 reviews)

Studio, 1bd, 2bd, Semi-Private

Brookdale Southpoint

6895 Belfort Oaks Place, Jacksonville, FL 32216
$X,XXX+ monthly

3.6

(30 reviews)

Studio, 1bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.