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Brookdale Mandarin

10790 Old Saint Augustine Road, Jacksonville, FL 32257

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Brookdale Mandarin community exterior
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Brookdale Mandarin in google map
John C - Loved one of resident/client
5.0
A great environment-friendly staff

We picked this community because of the money, which was a very good price the cleanliness, the rooms were nice and large, and they offered a lot of activites. It would be nice if they had a freight elevator. I would recommend to other families.... Read more

Read all reviews

About the facility Brookdale Mandarin

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand each person is different, so our compassionate team tailors individual care plans to fit your needs. This also allows us to make sure there are no surprise costs for residents and their families. If care needs do evolve, we can easily make adjustments. We provide personalized support for everything from medication management to bathing, dressing, and more. We also have a therapy room, for convenience. Your wellness is supported through collaborative care partnerships, and we’ll make sure your chores, home maintenance, and laundry are all taken care of. You are encouraged to spend your time focusing on what matters most to you — we’ll manage the rest.

Community Services and Amenities

Your hardest decision here may be deciding how to spend your day. What do you think about weekly hand massages, language classes, or...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Mandarin is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Mandarin

Community Details at Brookdale Mandarin

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews

for Brookdale Mandarin
3.8(57 reviews)
Write a Review

Cleanliness

3.8

Friendliness

4.0

Meals & Dining

4.5

Care Services

3.7

Activities

3.8

Staff

4.8

Value for Cost

3.8

Overall Experience
19
22
9
2
5
Date Submitted
6
12
18
Reviewer
4
37
15
0
Care Received
57
1-20 of 57 reviews
Sort by

5.0
John C - Loved one of resident/client
Assisted Living
November 15, 2022
Verified Review
A great environment-friendly staff

We picked this community because of the money, which was a very good price the cleanliness, the rooms were nice and large, and they offered a lot of activites. It would be nice if they had a freight elevator. I would recommend to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Christine S - Loved one of resident/client
Assisted Living
November 8, 2022
Verified Review
Highly Recommend

I am so pleased with this community, so far we have not seen any negatives about the communities. Our first meeting we met with everyone that worked in the community. My loved one went from a one bedroom in the last community to a two bedroom with less of a cost. The food has a variety of selection to choose from they have fresh fruits that they bring around to the residents. This community takes dogs as well, must be fully vaccinated and licensed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 3, 2022
Verified Review
A Great Place for Mom

It's a good environment to have an apartment-like setting for assisted living. My parents have a two-bedroom apartment with a full kitchen and two bathrooms, and they're very happy with the decision they made to go here. The staff are great. They're very open and have communicated with us constantly. They did a good job making sure we understood everything, especially regarding the cost and services, allowing for pets, all those types of things. And they allowed us to tour multiple times, which we appreciated.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Kendall - Toured community
Assisted Living
October 10, 2022
Verified Review
tour review

Our family had an in person tour and it was a really nice experience, and all the staff members we met with were super nice. However the price was a la cart so everything had a fee - there was the initial cost of things that was high and then things would have to be added on additional if need be and that is just not something we were wanting.


5.0
Fred - Toured community
Assisted Living
June 23, 2022

Someone is there for you when you need it. Always attentive to my need, love the activities keeps me busy.


5.0
Frank - Resident/client
Assisted Living
June 23, 2022

It's the people, they are there for us no matter what we need. Always something to do, we are treated like royalty.


4.5
anonymous - Toured community
Assisted Living
June 1, 2022
Verified Review
tour review

Our family had an in person tour and this was a close second choice for us it was a great tour experience. The facility was just beautiful and the exterior space was wonderful. They even have a pool which was a huge plus - it also had an outdoor grill area for happy hours. It looked like it was a resort.


4.5
anonymous - Toured community
Assisted Living
May 25, 2022
Verified Review
Tour experience

We really liked Brookdale Mandarin, it was just not the right fit for our loved one. They seemed a little more lenient with the residents for example on the meals. We needed a place that was going to be strict and make sure our loved one ate and things like that. But it looked like a wonderful facility.


4.5
Anonymous - Loved one of resident/client
Assisted Living
May 6, 2022
Verified Review
An Easy Transition from NY to FL in a Short Amount of Time With Welcoming Staff

The community has been very accommodating to the family and our loved ones. They have allowed pets in the community. They are engaging the residents with activities. The meals are good. The community has a lot of activities. The activities could include more diverse activities indoors for the residents. It would be nice to see the masks go away across the board to allow the residents to visit more clearly. The apartment, laundry, utilities, housekeeping, all the meals, activities, and transportation are included in the monthly fee. They have had a dentist, and podiatrist to see the residents recently.

Cleanliness

4.5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

4

Staff

4.5

Value for Cost

4.5


4.0
anonymous - Loved one of resident/client
Assisted Living
May 3, 2022
Verified Review
Overall A Great Community

The staff and residents are very friendly. There are lots of activities. The facility is very nice, and they appear to keep it clean for the most part. But the floors are always sticky, especially in the dining room. And the food is not the greatest. But overall, for the value, I think the price is good.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Melissa - Loved one of resident/client
Assisted Living
April 25, 2022
Verified Review
Highly recommend

My mom absolutely loves it here. Everyone and everything has just been great all the way around. We would highly recommend Brookdale Mandarin.


5.0
Anonymous - Loved one of resident/client
Assisted Living
March 30, 2022
Verified Review
Would Recommend

Look into it. The meals offer a good variety. They have something for a backup. I can compare it to a cruise ship with your food. She does well here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
AC - Loved one of resident/client
Assisted Living
October 15, 2021
Verified Review
Higher than Average Experience

They acted quickly with move-in. They worked with us on the money side of it. And they were very friendly and helpful getting our loved one in and settled. They've been able to answer any of our questions. She does eat the food but isn't crazy about it. The living spaces are nice. We were surprised at how large they were. And around the pool area is really classy looking. The common area is clean but really needs some updating.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Staff

5

Value for Cost

5


4.0
S M - Loved one of resident/client
Assisted Living
October 15, 2021
Verified Review
My review of Brookdale

I would recommend this community for your loved one and I would say to check it out. It may not be for everyone but it is for some. They have activities like Bingo, socials, swimming, bbq's and many more activities.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Roswitha Mavety - Loved one of resident/client
Assisted Living
September 16, 2021
Brookdale

So far we are pleased with the facility. Anything that needs to be fixed is done immediatly. Mom seems to like the food very much. Staff is very friendly and helpful

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
August 31, 2021
Verified Review
My tour review

This community was very nice it was just to expensive. The staff were very nice this was just out of our loved ones range.


5.0
Terri B - Loved one of resident/client
Assisted Living
August 9, 2021
Verified Review
Best Place for Mom Is Brookdale Mandarin

If you can afford it and if you need VA this is the place to go. They have swimming pool, and this was a big plus for us. If I need anything, I just have to call and let them know and they take care of it immediately. The staff go above and beyond to assist my loved one and family. All the staff there are wonderful. There is staff storage, but this isn't their fault.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Assisted Living
February 24, 2021
Verified Review
My experience with Brookdale

We chose Brookdale Mandarin at the time because it was the only place that had a kitchen and I thought that would make the transition easier. Everyone has been very nice and their apartment is great. We have had some issues with communication from the nursing staff. I find I do not get responses very quickly which is hard because I live out of state . I know they are trying their hardest in this difficult situation.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


3.0
anonymous - Resident/client
Assisted Living
November 24, 2020
Verified Review
my review of brookdale

There is high turnover in the community, and the staff is not as family-oriented as they were. I feel the staff may not have the support to provide the same environment before covid. I would not recommend this community.

Cleanliness

3

Friendliness

3

Care Services

2.5

Activities

5

Value for Cost

2.5


3.0
anonymous - Loved one of resident/client
Assisted Living
November 13, 2020
Verified Review
be aware

This community is in it for the money. When my mom left there, after only a month they continued to charge us even though she was not there. When we toured the facility the rooms they showed were strictly for show and not the ones we could move into. The bright spot was the medical staff they were excellent. I would not recommend this facility unless money doesn't matter

Cleanliness

5

Friendliness

3

Care Services

4

Activities

3

Value for Cost

2


Viewing 1-20 out of 57 reviews

Neighborhood around Brookdale Mandarin

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Mandarin

Brookdale Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Mandarin has received an average review rating of 3.8 based on 57 reviews. See all reviews.

Call (904) 260-0800 to reach a resident at Brookdale Mandarin.

To reach a resident at Brookdale Mandarin call: (904) 260-0800



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.