Cedarhurst of Tesson Heights

Our loved one was there for respite care and he really did enjoy the meals and dining and was even able to make a couple of friends. There was one nurse in particular that was outstanding, and the lady I believe was the manager was very responsive. However there was disconnect and miscommunication between the management teams

The facility is always clean, and the staff is wonderful. I appreciate that they have not taken any chances with Covid, The communication is great they are quick to let us know if there are any issues. I would recommend this community to others.

PLEASE READ BEFORE YOU MOVE YOUR LOVE ONE TO TESSON HEIGHTS! I moved my mother in on a Monday and she was dead 36 hours later! We found Senior Helpers were very unfriendly. They never introduced themselves or made any conversation with me or my mother. I asked them to remove her dentures at night since they were loose, but they did not. I found stool all over the toilet and her 1st alert broke in half. I feel their negligence caused her death. It has been almost 3 months since she passed and they will not return my money. They will not respond to my phone calls or emails. I even called the Corporate Headquarters in Dallas Texas. They initially seemed concerned, but now also will not return my calls. I informed them weeks ago that I would post an unfavorable review and it went to deaf ears. Please if it cost more money some where else, do it!!! Since this is not a favorable review, let's see if this gets posted...

It is a good place for the money. My mom did not like the food. It is an older building but clean. They offered all kinds of activities. The room sizes were fine. They have a back patio and garden area for the residents

We picked tesson heights because it had the same look and feel as the assisted living facility my mom moved from in Illinois. At less than half the monthly cost. Everyone there was very welcoming and continue to be very friendly and that all helped mom settle in very quickly. Assisted living in Illinois is different from assisted living here. So mom is actually in independent living with extra services from the senior helpers. There was a bit of a learning curve at first for both mom, me, and the senior helpers. Mainly because in assisted living everything is included. But after that, we're all good. Bottom line, we are so happy with mom being at tesson heights.

Most people seemed friendly but they did not do a good job of cleaning. They had kids doing cleaning and when I complained they sent someone who only swept the floor. We have moved my mom bit someone only cam twice to clean in the 3 months she was there. That was totally unacceptable. Food was acceptable most days.

My mother-in-law has lived here for about 2-1/2 years. We are moving her to a memory care facility. Early in her residence, there were several outstanding, trustworthy caregivers; most have left TH and their replacements have varied as to capabilities, personalities, and tenure. For a few months, they established separate activities for AL residents and picked up my MIL and others (who wouldn't venture out unless you did so). The facilitator became ill and left several months ago; they have not fully replaced him. My MIL enjoyed the activities and has declined due to the current lack of interaction. They are slowly updating the facility; however, the condition of the beauty salon is abysmal. Written complaints (including photos) about the salon's condition to the director were never acknowledged and no improvements have been made after nearly a year. The director runs a fiscally stable facility, but doesn't seem to value staff. Long-time residents talk of declines in services, amenities, and staff.

Visiting my mother in law every 2 days for over 3 years I have witnessed all aspects of care and activities at Tesson Heights. It is great place with a good and caring staff and management. Great location and value. My Mom [name removed] and the residents seem very happy there.

The facility is not very appealing. Looks old and dated on the inside. The hallways leading to the apartments are drab and lifeless. However, the apartments are very nice - much nicer in layout design and size than [removed]. Also - they didn't have any record of my appointment and the receptionist had to show me around.

No kitchen. Great location and friendly staff very affordable. Dark apt.

Loved Tesson heights. Very friendly and caring staff. When time I would be willing to move In myself!

revisited site and got very good guidance from the director of the location on dealing with the situation that we are currently dealing with. Rooms are a little dated along with the carpeting.

I was told when I went on a tour here that they focus on activity and community and I thought that was great. My parents are getting involved with all the daily activities and the exercising that they offer. I love the attitudes of the director and the staff under her. They have a 1 bedroom apartment they come in weekly to clean and they will also do the laundry. They will do check ups every 90 mins and they also wear a necklace if they need help quickly. It is really close to the hospital. They have 3 wonderful meals a day with alternate choices if they'd like and they will bring the breakfast to them if they don't come down. They also have senior helpers come to assist them with things. I would recommend this community.

My mom was here for respite care and unfortunately she was only there 3 weeks before she passed on. But this community wan nice and clean.All the residents seemed happy and always smiling. She had a spacious room all 6 siblings fit in here in my mom's last days. The staff was really attentive to us and hospice came in to make sure she was comfortable. They have a theater room and looked like they had many options to choose from in the dining room. They are pet friendly and had therapy dogs come in and visit.

I have been very pleased with this facility thus far. All of the staff members have been very caring and well organized. They have made every effort to make my Mother feel comfortable. The staff is also excellent and this is a much better facility than other places. The rooms and facility feel like they have more room to move in. I would recommend this facility to other families.

My daughter and I toured this community. It was clean and the people there were very nice. They answered all of our questions. It just wasn't close to my daughter. And I'm used to living on the south end. We chose a different community.

As soon as I walked in, I knew this wasn’t going to be the place for me. It was awful here. Nothing was handicap accessible. I’m in a scooter and the door frames were too narrow for me to get in and out of my room. I wouldn’t even be able to get to the washer and dryer. The staff was really nice but it was just too old of a building for me. I couldn’t even reach the door knobs; they were halfway up the door. I would recommend this facility if you like arts/crafts and don't need a scooter.

We liked them so much that we had to bring my mom in and she said the minute she walked in she knew this was the place for her. My mom is having great time and it is very much her home. It is close to us so we are able to see her more often and she is able to come to family events. She loves all the meals. Everyone from the staff to residents are friendly and so nice.

Great place. My brothers and I think it is perfect for our dad. Tesson Heights offered respite care which is perfect to ease dad into the thought of independent living. It was clean and the residents seemed happy and social.

The staff where very kind to my mother and I during our tour of this community. They made sure to answer any questions we had for them in detail as well provide lots of great information. My mother was just not a the layout of the building and said it felt to much like a nursing home to her. I also thought they could brighten up the interior with not such dark walls everywhere.