Cedarhurst of Tesson Heights

Cedarhurst gets 5 stars in all categories except for the meals - our loved one isn't to happy with the meals. They say most of the time they are served cold. However we are very happy with Cedarhurst and all the tremendous help A Place for Mom gave us.

We chose Cedarhurst because of the value for the money and also the location is great for our big family. The sales lady that we worked with was wonderful and made everything much easier. They have just turned over management companies within the last year and they have made many upgrades and it looked much nicer. They serve breakfast all day and have some neat things with their menu. They were actually on the news about how good their food is, my parents absolutely love it. Everyone here is extremely friendly. I like that they are in between independent and assisted living so if need be they can move up levels of care. I would definitely recommend them to others looking.

My father moved into Cedarhurst Tesson about four months ago. We were very hesitant at first but it turned out to be the best decision ever. He is really thriving in this environment. Everyone is kind and friendly. He loves all of the food and there’s always some thing going on. This place has really been a blessing for our family.

We went with Cedarhurst of Tesson Heights because they had just redone the rooms, it had new carpet, new paint, and new cabinets so it was updated and fresh. A lot of the rooms and parts of the facility are still under construction, once it is all said and done it will be really nice. I would tell others that if you bring things to their attention, they really work on making it right which is reassuring. I would recommend to others looking.

They are working hard to upgrade the things that need improvement, but right now they need more senior care helpers. We do understand they are understaffed, but for what our loved one is paying, they are not getting the adequate care and attention.

The facility is always clean, and the staff is wonderful. I appreciate that they have not taken any chances with Covid, The communication is great they are quick to let us know if there are any issues. I would recommend this community to others.

PLEASE READ BEFORE YOU MOVE YOUR LOVE ONE TO TESSON HEIGHTS! I moved my mother in on a Monday and she was dead 36 hours later! We found Senior Helpers were very unfriendly. They never introduced themselves or made any conversation with me or my mother. I asked them to remove her dentures at night since they were loose, but they did not. I found stool all over the toilet and her 1st alert broke in half. I feel their negligence caused her death. It has been almost 3 months since she passed and they will not return my money. They will not respond to my phone calls or emails. I even called the Corporate Headquarters in Dallas Texas. They initially seemed concerned, but now also will not return my calls. I informed them weeks ago that I would post an unfavorable review and it went to deaf ears. Please if it cost more money some where else, do it!!! Since this is not a favorable review, let's see if this gets posted...

It is a good place for the money. My mom did not like the food. It is an older building but clean. They offered all kinds of activities. The room sizes were fine. They have a back patio and garden area for the residents

We picked tesson heights because it had the same look and feel as the assisted living facility my mom moved from in Illinois. At less than half the monthly cost. Everyone there was very welcoming and continue to be very friendly and that all helped mom settle in very quickly. Assisted living in Illinois is different from assisted living here. So mom is actually in independent living with extra services from the senior helpers. There was a bit of a learning curve at first for both mom, me, and the senior helpers. Mainly because in assisted living everything is included. But after that, we're all good. Bottom line, we are so happy with mom being at tesson heights.

Most people seemed friendly but they did not do a good job of cleaning. They had kids doing cleaning and when I complained they sent someone who only swept the floor. We have moved my mom bit someone only cam twice to clean in the 3 months she was there. That was totally unacceptable. Food was acceptable most days.

My mother-in-law has lived here for about 2-1/2 years. We are moving her to a memory care facility. Early in her residence, there were several outstanding, trustworthy caregivers; most have left TH and their replacements have varied as to capabilities, personalities, and tenure. For a few months, they established separate activities for AL residents and picked up my MIL and others (who wouldn't venture out unless you did so). The facilitator became ill and left several months ago; they have not fully replaced him. My MIL enjoyed the activities and has declined due to the current lack of interaction. They are slowly updating the facility; however, the condition of the beauty salon is abysmal. Written complaints (including photos) about the salon's condition to the director were never acknowledged and no improvements have been made after nearly a year. The director runs a fiscally stable facility, but doesn't seem to value staff. Long-time residents talk of declines in services, amenities, and staff.

Visiting my mother in law every 2 days for over 3 years I have witnessed all aspects of care and activities at Tesson Heights. It is great place with a good and caring staff and management. Great location and value. My Mom [name removed] and the residents seem very happy there.

The facility is not very appealing. Looks old and dated on the inside. The hallways leading to the apartments are drab and lifeless. However, the apartments are very nice - much nicer in layout design and size than [removed]. Also - they didn't have any record of my appointment and the receptionist had to show me around.

No kitchen. Great location and friendly staff very affordable. Dark apt.

Loved Tesson heights. Very friendly and caring staff. When time I would be willing to move In myself!

revisited site and got very good guidance from the director of the location on dealing with the situation that we are currently dealing with. Rooms are a little dated along with the carpeting.

I was told when I went on a tour here that they focus on activity and community and I thought that was great. My parents are getting involved with all the daily activities and the exercising that they offer. I love the attitudes of the director and the staff under her. They have a 1 bedroom apartment they come in weekly to clean and they will also do the laundry. They will do check ups every 90 mins and they also wear a necklace if they need help quickly. It is really close to the hospital. They have 3 wonderful meals a day with alternate choices if they'd like and they will bring the breakfast to them if they don't come down. They also have senior helpers come to assist them with things. I would recommend this community.