Carriage Inn at Katy

Staff is extremely friendly and the facility has a homey feel to it. Kitchen staff is great with the residents, and we love the food.

Their sales/marketing and director are great. Everything looked different when my loved one first went but the follow through hasn't been there lately. A lot of the policies I was told about are not followed. They had a wonderful activities person who worked with my loved one and some of the other less capable people one on one for a portion of the activities time. She was promoted to independent living and memory care hasn't had anyone for several months so the residents spend a lot more time just parked sitting. They should really have cameras in the common areas. I hear and see a lot of things that don't happen when the directors and other admin are passing through. I know this happens in all companies but those don't have people who are dependent on the care givers for their quality of care. They really need to hire more people who enjoy the work they do. They have some who are great. But they have a few bad ones with bad attitudes who I know have been "talked to" multiple times but are still there. I know all facilities are having trouble keeping staff numbers up.

We absolutely love Carriage Inn, [name removed]. My aunt [name removed] loves the entire staff and facilities. They have so many fun activities that keep their minds engaged and the care is exceptional. I would 10/10 recommend.

Carriage Inn, independent living in Katy, Texas is an awesome place for my 83 year old mom. She has been there a year and loves the place. She's made friends and she is very involved with the religious services they offer. She is very comfortable with the staff and other residents. She is hardly in her apartment and is always with the residents. The activities they offer varies for each resident. The staff are very caring, friendly and knows the residents needs and wants. I would highly recommend this place.

Carriage Inn has been a blessing to my Mom! They are so caring, kind and supportive to not only my mom, but also our family. My mom is thriving and happy and feel at home in her new surroundings.

Carriage Inn Katy has the MOST compassionate, caring and amazing staff! The Residents are treated with the upmost respect and most of all treated like family. It's always a pleasure to visit and the social calendar for the Residents is brilliant and FULL of fun fun.

My mother has been in Carriage Inn for a little over a year in the senior living section. So far, we have been pleased with the facility and staff. Mom has made friends and feels at home there. The staff is attentive and I think they do a good job of watching out for the resident's wellbeing.

We moved my mom into Carriage Inn spring of 2022 and it was the best thing we could've done for her. She is so happy and the staff is so welcoming! It is also nice to have confidence that mom will be taken care of as she progresses in her disease and moves into their Assisted and Memory Care. I have recommended Carriage Inn to everyone!

Carriage Inn at Katy is working out fabulously for our family. It's just a wonderful place where the residents are well taken car of. It's very clean. The people are very friendly. We have no issues whatsoever. If anything comes up, it's handled within minutes. We've had a wonderful experience.

I can't say enough about the wonderful people at Carriage Inn! We recently had to move my parents to the independent living section and they have loved their new home! When my siblings and I first met with the staff, [name removed]and [name removed], we immediately knew that Carriage Inn would be the perfect place for our parents to make their new home. The friendly, caring, and positive atmosphere was evident from the first moment we walked in! Since moving in last month, Mom and Dad have become involved in a number of activities and have made so many new friends! The staff has been AMAZING and they are always available to help the residents and the residents' families. And the meals are delicious. There are so many things to love about Carriage Inn! I would absolutely recommend Carriage Inn!

I have loved Carriage Inn Katy since the day I moved in. They will bend over backwards to be sure you are comfortable and satisfied.

My wife and I are approaching our first anniversary living at Carriage Inn. We have been very favorably impressed with all the staff, from management throughout the community. Dinning, maintenance, and housekeeping staff are great folks.

I didn't even know about this facility until my dad. Then before he passed, he told me this is where he wanted mom to go and I promised him that I would put her here. He could not have picked a better place for her. She has met so many friends and all the people that work here are amazing. Housekeeping is perfect. I don't think they could get any better. When I take my granddaughter there she loses things and my mother and I look all over for them and can't find them. After housekeeping leaves everything we couldn't find is laying on the counter. They are unbelievable.

We chose Carriage Inn at Katy because my parents felt the most comfortable here. It was a little smaller of a community and that is what they were looking for. The staff is amazing, the food is great, and all of the residents are super friendly and welcoming. We have been very happy with our choice, it was the perfect fit for my parents. I would absolutely recommend this facility.

My sister was at another facility and it discouraged me very much. I am so glad that she moved to Carriage Inn because it totally changed my mind about these types of facilities. They really care for their residents here. I would definitely recommend them to others looking.

The people that work at Carriage Inn and the people that live there are their greatest assets. The food served at meals is wonderful, the service is great, and people are friendly to everyone and go out of their way to make new residents feel welcome.

We chose Carriage Inn at Katy because of the good reputation they have in the community, the convenient location, and the value for the money fit our budget. The apartment sizes are really good. The staff are very very friendly and helpful. If we have any questions or concerns there is always someone there to help us right away. I would definitely; recommend them to others looking.