Brookdale Pecan Park

My loved one is currently a resident at Brookdale Pecan Park. Overall, everything has been great at this facility. The staff is engaging and patient, caring and understanding. I would certainly recommend this facility to anyone needing assistance.

I toured Brookdale Pecan Park and even signed my loved one up, but due to health changes we ended up needing to place him in hospice right after signing up. My loved one never got to live here. However, they did work with me during the tour to meet my loved one's health needs and were accommodating in meeting my financial needs. They were very friendly and helpful during the whole process. I would single out [Name removed], the Facility Manager, as being especially helpful.

The friendliness of the staff is great, and the nursing staff is exceptional!! Our loved one apartment is clean as well. There has been a lot of turnover, and the reason the activities scores so low is because the staffing turnover contributes to long non engaged periods of time. The hardest part is the turnover in caregivers, and having enough caregivers. Our loved one starts to get familiar and comfortable with someone, then they are gone. They also lost [name removed] who did activities, and are trying to cover, but its a piecemeal right now.

This facility is awesome. I worked in the hospice field for years and have a good idea of what things should be and this place is wonderful. They're very nice here. Housekeeping keeps things very nice and clean. Overall, I'm totally satisfied with the care my wife is getting here. She's had no complaints about the food. Communication with the family is good. They don't hesitate to call and are always eager to answer my questions. Her progress here has been great, she's adapting well. My wife is a natural helper and they embrace that here. They give her little jobs to do and she loves it. She's really prospering here. I was so taken with this place I didn't have to look any further. I struggled with the adjustment at first and the staff has been so understanding and good about helping me with it. I would absolutely recommend them to family and friends.

Everyone was nice. My mom was in there 4 days went to hospital and came back for 6 days and passed away ??

What sticks out to me most is the staff - they are very friendly and helpful whenever we have needed anything. They are more than willing to help out and answer any questions we may have. In the evenings it does not seem like there are many activities going on after 5 pm which is my only complaint. I would definitely recommend Brookdale Pecan Park to others looking.

We had major billing issue with them so that is something that I would definitely tell others looking into this facility. It took forever to get a refund and it was just very unorganized. They continued billing us even after our loved one passed away. We had hospice coming in to help take care of him and for anyone looking to do that here, there was a ton of confusion as far as who was responsible for his care.

The staff that my loved one deals with on a daily basis are caring and loving. The staff are available with any of the family's questions or concerns. They jump through hoops to get answers to our family. There are ice cream social, karaoke, bingo and more for the activities for the residents to choose from. My loved one's nails get polished and the staff will even do puzzles with the residents.

ratings above

I would recommend the community to others. The community is friendly, caring, and clean. I hope to live there when I'm my loved one's age. The community takes good care of their residents. The staff is the best thing about this community. The food is really good.

Overall we were very pleased with this community. The rooms were sufficiently sized, and the food looked ok, but I didn't get a chance to try it. I would definitely recommend this facility to others

My loved one is doing better than they were in their home. The community is safe during COVID. This community is highly recommended for your loved one. The residents dressed up for Halloween, and they celebrated veteran's days. The community is always doing something for the residents to choose from.

I lost my mom this week and also lost another family, the staff at Brookdale. They are family. They are fantastic, caring, empathetic people. Each and every one of them are rock stars. My mom spent her last 8 months of her life at Brookdale Pecan Park Arlington. Words cannot describe how caring the staff is. Everyones loved ones needs to be there.

We like the care that if offered her for the residents.The staff is always very caring to the needs of the residents. We know that the community is clean and offer a lot of activities. The menu is very good. we would recommend this community to other families.

We were looking for a place for my mom and we met with [Removed] 1st then [Removed]. My husband & I were shown around. Everyone was so sweet & helpful. The facility was more like home, so clean, everyone was soooooo friendly and caring. I have looked at many many places but I don't believe my mom would get better care anywhere. After viewing so many other places I have developed a better understanding of what a great caring facility is suppose to be like. We could tell by talking many times with [Removed] that they have an understanding and deep love for the aging process. I know they will & would do anything to make everyday a wonderful day for my mom.

My father was at Brookdale Pecan Park for respite, and they did a good job. I feel that I would recommend them because when you walk in, there is a lightness to the facility. It is sizable and airy. It is a very nice place.