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Heartis Mid Cities

2308 Highway 121, Bedford, TX 76021

8.6
Review score
24 reviews
Add review
8.6
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
See all reviews
8.1
Review score
372 reviews
17 facilities
For more information about senior living options:
(866) 374-4058
Heartis Mid Cities
Heartis Mid Cities community exterior
2020 Photos available
Heartis Mid Cities in google map
street view of Heartis Mid Cities

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Anonymous
-
Family/friend
4.0
Friendly Facility
My loved one is currently a resident at Heartis Mid Cities and overall the experience at this facility has been very good. The friendliness and staff are great. The care services, food and value for cost are good. If no skilled care is needed, I would recommend Heartis Mid Cities to family

About the facility
Heartis Mid Cities

Heartis Mid Cities in Bedford, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Heartis Mid Cities community exterior
Heartis Mid Cities

2308 Highway 121, Bedford, TX 76021

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Christian Care Communities and Services Fort Worth

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Parkwood Healthcare outdoor common area
Parkwood Healthcare

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Brookdale Oak Hollow community exterior
Brookdale Oak Hollow

2016 L Don Dodson Parkway, Bedford, TX 76021

8.6
Review score
24 reviews
8.6
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
9.8
Review score
15 reviews
9.8
Review score
15 reviews
5 star
93%
4 star
0%
3 star
7%
2 star
0%
1 star
0%
9.7
Review score
68 reviews
9.7
Review score
68 reviews
5 star
83%
4 star
9%
3 star
1%
2 star
3%
1 star
4%
9.6
Review score
35 reviews
9.6
Review score
35 reviews
5 star
54%
4 star
34%
3 star
9%
2 star
0%
1 star
3%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Reviews

for Heartis Mid Cities

8.6Review score24 reviews
8.6
Review score
24 reviews
5 star
51%
4 star
25%
3 star
8%
2 star
8%
1 star
8%
The Aspenwood Company
8.1
Review score372 reviews17 communities
Write a review
A Place for Mom has scored Heartis Mid Cities with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heartis Mid Cities has 24 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.4
Care Services
3.8
Staff
3.9
Meals & Dining
3.7
Activities
3.9
Value for Cost
3.5
A Place for Mom has scored Heartis Mid Cities with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heartis Mid Cities has 24 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
The Aspenwood Company
8.1
Review score372 reviews17 communities
Logo for The Aspenwood Company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Gerald B - Family/friend
Memory Care
September 21, 2023
2.0
Acceptable
I moved my wife in 21 days ago. Facility is open and bright. Staff is friendly. However for the 21 days she has been a resident there has been no hot water and for almost two weeks no laundry service.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
2
Response from Heartis Mid Cities
October 9, 2023
Hello Gerald, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
Anonymous - Family/friend
Assisted Living
August 23, 2023
4.0
Verified Review
Friendly Facility
My loved one is currently a resident at Heartis Mid Cities and overall the experience at this facility has been very good. The friendliness and staff are great. The care services, food and value for cost are good. If no skilled care is needed, I would recommend Heartis Mid Cities to family and friends.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Heartis Mid Cities
August 25, 2023
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis MidCities Assisted Living. Thank you so much for taking the time to leave this feedback.
Anonymous - Family/friend
Assisted Living
August 15, 2023
4.0
Verified Review
My family can highly recommend Heartis MidCities with caring for our parents. Both my dad and now my mom are residents.
What we like the most about the Heartis Mid Cities is the fact that there is no "smell." Most of the caregivers there so care for the residents. They could improve however on the "helpers".....seems to be a revolving door with the community.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Heartis Mid Cities
August 17, 2023
Thank you so much for taking the time to leave this review for Heartis MidCities Assisted Living. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
Laura - Family/friend
Assisted Living
June 28, 2023
5.0
Verified Review
Best of The Best
The staff is super friendly and professional. [name removed] got covid her first week ( I think she must have had it before). She was confined to her room which was nearly impossible for them to do. She tried to get in other people's cars several times and only suggested memory care because they are located on a highway and were concerned for her safety. They are super upbeat and friendly even when they are on break. The culture there is very good, even with the grumpy old folks. They kept an eye on her and noticed she was eating and participating with others. They have been super with my MIL. She's been a challenge for them for sure. She's now in memory care. She kept trying to leave.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis Mid Cities
June 30, 2023
Hi Laura, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
Anonymous - Family/friend
Assisted Living
May 15, 2023
5.0
Verified Review
Great place
My parents are residents at Heartis Mid Cities and everything is great at this facility. The staff have been very helpful to my parents. This facility is a great place for your parents, gives you peace of mind that they are cared for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis Mid Cities
May 18, 2023
We are so happy to hear you've found our staff to be so helpful! Thank you so much for taking the time to share this feedback for your experience with Heartis MidCities Assisted Living. Your kind words are greatly appreciated. Thanks customer.
Lauren - Family/friend
Assisted Living
April 3, 2023
5.0
Verified Review
Review for Heartis Mid Cities
They can improve in the dining room. They don't have enough help there. Everyone there is so nice. It looks more like a hotel than an assisted living facility. They offer activities such as; Bingo, puzzles, board games, and virtual church services.
Cleanliness
5
Friendliness
5
Care Services
4
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Heartis Mid Cities
April 5, 2023
Thanks so much Lauren! We appreciate you taking the time to leave this review.
Heather Z - Toured community
Memory Care
February 15, 2022
5.0
Verified Review
My tour review
This community was okay. My mom likes to walk and be outside a lot so the location is important when it comes to the community. The community also did not have the right feeling that I was looking for. It kind of felt like a nursing home. They gave us lots of information on the tours , it was a great tour but it was just not the right place for my loved one.
anonymous - Family/friend
Assisted Living
January 14, 2022
1.0
Verified Review
Would not recommend
I would tell others that they they are severely understaffed so residents are not getting even close to the care that they should be or that you are paying for. I would not recommend them to others looking.
Cleanliness
1
Friendliness
2
Care Services
0.5
Staff
0.5
Meals & Dining
2
Activities
1
Value for Cost
0.5
anonymous - Toured community
Memory Care
October 28, 2021
3.0
Verified Review
Tour of Heartis Mid Cities
I was able to do an in person tour after our virtual tour and the facility was extremely nice, it is a newer place. The staff were all friendly as well, but it was just way too expensive for us.
Nancy W - Family/friend
Assisted Living
September 8, 2021
5.0
Verified Review
Would Recommend
Depending on what level of care you need there is a issue with staffing. The good people that they do have are starting to leave because of the lack of help and no increase of pay. They play bridge which my loved one really likes. I do feel like they need someone to push the residents to get out of there apartments more. Other than these things this is a really good facility.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Penny N - Family/friend
Assisted Living
August 13, 2021
3.0
Verified Review
Very Unhappy and Disgusted
It's clean facility, and the people are friendly. But I'm not real happy with them right now. Be aware that if your family member can't do things for themselves, their call light is not going to get answered. The have quite a bit of staff turnover. I'm having to fight tooth and nail to get anything done. Her call button is not being answered. It's very frustrating. She's depressed. Things are not happening the way they're supposed to. We're paying out the nose, yet I'm having to do the things they're supposed to be doing - bathing her, changing her sheets, dealing with her catheter, changing diaper genie bags. I had to go over and get her out of bed recently because she had been hitting the call button for two hours and nobody came. Their in-house Infinity pharmacy is a waste of time. It's an extreme fight with everything to do with that. It is a big pain in the behind. And if you use an outside pharmacy, you have to pay monthly to do that, which is ridiculous. It's been very frustrating.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
2
Meals & Dining
2
Value for Cost
1
anonymous - Family/friend
Assisted Living
April 9, 2021
3.5
Verified Review
Overall a good community
We have been able to eat there a couple times with our loved one and it has been nice, the activities are somewhat still limited but they do have an activities schedule. The house keeping is supposed to come on a regular schedule but we are not sure it is happening in our loved ones room, but overall we are pleased.
Cleanliness
4
Staff
5
Friendliness
5
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
4
Celia Scroggins - Family/friend
Assisted Living
January 22, 2021
5.0
Love Heartis Mid-Cities
We moved my father into the Independent Living section of Heartis Mid-Cities this past November. He tells me everyday how he really feels welcome and enjoys the other residents. [name removed] and the staff have been more than helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis Mid Cities
January 26, 2021
Thank you so much for the great review! Your dad fits in so well and looks forward to talking with everyone. He has truly become an Ambassador for our community!
anonymous - Family/friend
Memory Care
July 14, 2020
4.5
Verified Review
A pretty community
Overall, it is a great facility. It is on the higher end of what you pay and so I don't have enough experience to say if it is worth that value or not. We chose this community because they had a two bedroom apartment available, The food in the assisted living side was good but the food in memory care was drastically different including the choices.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
S. Bowdish - Family/friend
Memory Care
July 6, 2020
5.0
Verified Review
Beautiful and friendly community
This facility is amazing. It has such a community feeling and I love the way the staff truly care about the residents . They had done a wonderful job protecting residents during COVID. The food is usually great with different menu options but sometimes it can be a little bit lacking. We chose this community because of its location , it is a new facility, and we liked the services that they offered. I would absolutely recommend this community and I already have,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis Mid Cities
July 9, 2020
Thank you kindly, S. Bowdish! Your thoughtful review means a lot to our team and we're so happy you're satisfied with the community here at Heartis Mid Cities.
Kay - Family/friend
Memory Care
June 16, 2020
4.0
Verified Review
A good community
They have excellent food. Dining seems to be a real pleasure for the residents and their families. They are a little bit lacking in training in the memory care unit and lacking in the cleanliness of the laundry in the memory care as well. They lack communication skills and approach with the resident that have dementia. The caregivers were all very polite and willing to come help when called. This is an expensive community and the price will only increase.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heartis Mid Cities
June 17, 2020
Thank you, Kay. We are very proud of the dining experience we offer residents and families! We do offer robust training for employees and are looking into your concerns regarding training in the memory care unit. Thanks again for your feedback.
Loving Family - Family/friend
Memory Care
February 17, 2020
0.5
Be Absolutely Aware there are wanderers
Horrible place to live, if you fall into the category of needing any memory care assistance. Although a new facility, the extent of the mental illness is unhealthy for the unprotected, unknowing residents that also live there. It isn't safe to have your loved one left here and to assume they are being closely watched.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
L. A. Roush - Family/friend
Memory Care
December 6, 2019
1.5
Poor upper management
I have been here over 3 weeks sitting with my sister... 3 of her aides she depends on GREATLY have resigned, yet the administrator, [name removed], INSISTS they are treated wonderfully, But... the good workers are poorly paid, overworked, and taken advantage of their dedication... Again, I have YET, been able to have a sit down with this man, [name removed], and obviously, bring avoided... Beautiful facility, no doubt! But very poor administration from upper management!!! I will continue to get to the bottom of this.... Medicare will be notified of Medicare laws broken!
Cleanliness
2.5
Friendliness
3
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from Heartis Mid Cities
December 30, 2019
Hello L.A. Roush. We're sorry to hear about your sub-par experience, but the details in your review lead us to believe you may be describing a different community. Please reach out to [removed] so we can get to the bottom of it. Thank you.
anonymous - Toured community
Memory Care
August 25, 2019
5.0
The staff here was amazing. The facility is first class. We are excited about getting my dad set up here. We have already started the process. Thank you so much
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis Mid Cities
September 10, 2019
Hooray! We're happy to have your dad joining our community :D
anonymous - Resident/client
Memory Care
July 11, 2019
3.5
New clean fresh facility. Better than any previous places we’ve lived.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
3
Activities
2.5
Viewing 1-20 out of 24 reviews

Amenities
at Heartis Mid Cities

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Anytime Dining
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Private Bath
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Outside Patio

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Swimming Pool
  • Billiards Lounge
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Birthday Parties
  • Art Classes
  • Bridge Club
  • Holiday Parties
  • Wine Tasting
  • Montessori Programs
  • Intergenerational Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Activities On-site
  • Cards / Pinochle Club
  • Happy Hour
  • BBQs or Picnics
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Christian Services
  • Water Aerobics
  • Live Musical Performances
  • Activities Off-site

Neighborhoods
around Heartis Mid Cities

See what the neighborhood has to offer and what’s nearby:
Heartis Mid Cities in google map

Frequently Asked Questions
about Heartis Mid Cities

Heartis Mid Cities offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heartis Mid Cities 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (817) 571-0000 to reach a resident at Heartis Mid Cities.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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