The Waterford on Cooper

I would absolutely recommend The Waterford on Cooper to friends and family!

What impressed me the most about The Waterford is they have their own director in the memory care section. She gave me her cell phone number. I can text her, and she responds immediately and investigates whatever the issue is. She told me personally if I have any concern at all to please let her know. She is excellent. I think my loved one is receiving pretty good care. My only complaint is I don't think they're taking her to he bathroom enough.

We toured the facility in considering moving my mom closer to us. The location is fantastic for North Arlington residents. we worked with the sales staff who were knowledgable and very very helpful. Their head nurse was sent to assess my mother in her current living arrangement and she was very very good and objective in her evaluation. She and my mom hit it off chatted about face creams and skin care routines. The facility itself was clean, modest, and quiet. They have a lovely outdoor space. We did not see too many residents out, but the few we did see out were playing cards. We did not end up moving my mother in, however, I would not hesitate to move her in

It was a great overall experience. You could tell the people there really cared about the residents and about what they do. They continue to check in with me.

If your loved one is more independent and needs little assisted living, this is a great place. If you loved one needs more care the community are not equipped to handle these requests. The staff communication with the family has been okay. [name removed] was fantastic to work with! [name removed] the Executive Director did not returned one phone call to the family during the stay. There was no communication from any staff member to check on my loved one after being admitted to the hospital because of a fall while in the community.

I very happy with all the services provided. The staff are very nice and caring. [name removed] the activities director does a great job making sure each resident is able to participate and have a great experience with the activities.

My father and I toured this facility when looking for places for my grandparents, we havent decided on one yet but personally ifnit was my decision i would definitely going to be going with the Waterford on Cooper, the proximity to the highway would make visits a breeze! Plus the kind staff and beautiful facility was second to none of the other places we toured

I have heard nothing but good things about this community and the staff there, personally I am getting close to having to find an assisted living community for an elder relative of mine and will definitely going to be going with The Waterford on Cooper for their care. Great staff, and not hard to get to in town like most places.

Everytime I visit the place and is clean and residents roam freely watching TV, getting fresh air, or playing cards. The social media pages are updated frequently, food wise always well regarded and the activity board is always ful.

All of the staff is so kind to my Mom. From the Chef’s work to prepare yummy food to the Activities Director making sure there is always something fun to do! I appreciate all they do to include my Mom. She has been here 5 months now and really loves it!!

The staff, especially the director [name removed], is extremely helpful and they all will go out of their way to do whatever they can to accommodate it is whatever you need. I have really appreciated [name removed] and her staff tremendously. I would recommend The Waterford on Cooper HIGHLY to other families.