Brookdale Las Vegas

I just wanted to thank [name removed] sales mgr and [name removed] front desk and [name removed] head nurse ,for their awesome service that they gave us to get in my mom a room they we awesome they went above and beyond... Thank you again [name removed]

They offer activities such as; Art, and Bingo. I had a rough experience getting her in. They kept charging her account when they promised a free month, so I don't necessarily appreciate their sales tactics. However, the care has been good so far, and my loved one is happy, and that's what is most important to me.

My tour experience was amazing. They offer activities such as; puzzles, nail painting, and outside entertainment like singers. My loved one is in a shared room by the window overlooking the courtyard. There is plenty of room for both residents to live around with a spacious shared bathroom. She enjoys all the meals provided in their dining hall that has a restaurant feel. She walks the premises daily, multiple times a day. There is hair care available by appointment which she has already utilized and a small back sitting/lobby area that has books for her to read if she do chose. From a third person perspective looking at my loved one, I have seen a great change in her. She's a lot happier. She still feels independent.

On the all it seems like a decent place. The only downfall is that it seems like there is a lack of communication for it to be such a small community. I thought there would be more communication with it being smaller. They do have activities but they do not really persuade the residents to participate in the activities as much as I would like them to.

We looked at higher priced places, but based on the value this was the best choice. The facility is a little dated, but all the people here are amazing. They are great with communication and really look after the physical and mental wellness of my mom, they are very encouraging to get her out. She says that the food is outstanding, they are chef prepared meals. It was a better than expected experience and I would highly recommend them to others looking.

Not impressed with this facility and was not worth the money they are asking for...

We chose Brookdale because it was not too big of a facility, the price was good, and the tour I took I was really impressed with. It is also in a good location. They are good with communication and we have just now started to be able to go inside the facility and see him in his room. I would recommend to others.

This seems to be a good place, my loved one is doing well here. I'm interested and look forward to see how the future unfolds. They are currently allowing visits outside to see our loved one. The staff communication seems to be good with the family. They send us send emails and notifications if anything changes within the community, this is daily and weekly.

Its a good, well maintained facility. My biggest concern with Brookdale is I don't think they handled Covid very well there. I think they're doing the best they can, but they made some decisions that were disruptive to new residents especially. Under normal circumstances, I think they're a 5/5. But some of their decision making from the top level could have been made differently. The whole point of having our loved one here was for security and stability, and our loved one was uprooted into another room without much communication, feeling scared and traumatized. Now that our loved is back in the original room, things are going more smoothly. The direct care staff are going out of their way and doing a great job.

It was very "institutional". [nameremoved] and I didn't like anything about it., We did not establish any connection with the staff we met. The food menu looked like hospital food. Didn't like the decor. It was more expensive than the other we looked at. The only thing it had going for it was the one bedroom unit--more space.

The friendliness and organization of this community really stood out to us. The care staff also stood out to us, they are very friendly and very open. We would recommend this community to a family or friend.

The residents and the staff were very welcoming at the community. They seemed to genuinely be interested in who my aunt was. She's a retired RN and she enjoys sharing her experiences with others. Some of the activities there that she was not comfortable doing because she didn't know the rules of game, but they did have many activities. She did find plenty of activities that she could participate in. The food was delicious and they offered requested portions size.

decent place - I really liked that they have many long-term employees and they knew all the residents and everyone looked happy there - but too far of a drive - out of consideration