Brookdale Hawthorn Lakes in Vernon Hills Independent Living

Awesome, [name removed] was patient and knowledgeable!

[name removed] was friendly, helpful and knowledgeable. Answered all my questions. Definitely thought that she had my best interests in mind. Definitely would highly recommend.

Recently my husband and I had a tour of this community. We were very impressed with maintenance, personnel, and friendly atmosphere. [name removed] was our guide, she made us feel right at home. She had answers for all our questions

well organized presentation & tour of my future home

we had a great tour of the facility. we were shown all of the amenities as well as exterior of the premises. all aspects were thoroughly explained so that we understand.

very pleased with the location and staff. [name removed] provided an excellent tour and overview of the facility.

They have switched directors three times in about 6 months - now we like the director and the assistant director but the front desk staff are horrendous. They were not a good thing, they always made our loved one feel pressured to tell them where they went every single day and felt like they had to report every single time. It was just dark and a bad experience for our family.

We would recommend the Brookdale Hawthorn Lakes in Vernon Hills to other families.

My loved one was not really into bigger communities. Also my loved one wanted to be in a different area.

Excellent services in house w/ personal trainers, PT, OT, nursing, and salon. Friendly front desk staff who really care about the residence.

Our mom has lived here for over 3 years. Overall she loves it. She's made lots of new friends with residents and staff. Every staff member we've dealt with has been friendly and helpful. We have recommended Hawthorn Lakes to others.

My mother has lived at Hawthorn Lakes for a few years now. Everyone here has taken effort from the beginning to make my mother and family feel like a new home for us. Safety protocols have made it easy and comfortable for us to visit daily. Everyone is attentive, knowledgeable, and empathetic to her daily needs.

The staff at Brookdale is outstanding. They are kind, caring, and compassionate as well as handling residents with professional skills. Our family is so grateful for how our dad is part of a "family" at Brookdale. We are indebted to the staff for the quality of care they provide. We especially would like to mention [name removed] / [name removed] and [name removed] for all they do.

The staff is friendly and helpful. There are plenty of planned activities for all different interests. The facility is very nice with roomy apartments set alongside a beautiful park with walking paths. Our mom is very happy living at Hawthorn Lakes, which means a lot to my two sisters and I!

Excellent! The staff is the best, very helpful.

I am moving to this communtiy.

I had a great tour of the facility. Staff was well informed and friendly, and I am looking forward to moving in.

The move in experience was great everyone was so helpful.

Excellent facility, staff helpful.

Brookdale and staff have been amazing to our mom. She had 4 great years here and she enjoyed the dining room and all the great food. We looked forward to joining her for lunches and dinners often because the food was so good. Thanks so much for your care and professionalism.