7709 Beckett Road, Austin, TX 78749
Total monthly costs depend on room type, select services, and the level of care needed.
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Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Outdoor Common Areas
For a local A Place for Mom Advisor(877) 345-1716
For a local A Place for Mom Advisor(877) 345-1716
This would be our first choice for assisted living when and if we decide to move dad from his current living arrangement with daughter [Removed].Reviewed on SeniorAdvisor.com
I am VERY disappointed in Brookdale Beckett Meadows. I have not visited the place and perhaps that is why the management believes they can make any claims without evidence. I am overseas and was not part of the this bad decision process. What kind of (quote-unquote) Memory Assistance Service requires making a caller wait, wait and wait, every damn time he, or she attempts to call a loved one? I have tried to reach my mother on the phone on many occasions, but have only gotten through one time. Every other time, the phone has just rang and rang, but no one answered. Yes, I called at a normal time. I called at 10:30 am CST and mid-afternoon. Considering the money they rack in this is just crazy !! Can they not transfer the call to India and have someone there answer? I am not exaggerating. The phone rings at least twenty times each time my call is transferred to Memory Assistance. The term Memory Assistance must suggest that the staff has memory problems regarding phone usage. Brookdale Beckett Meadow's management (according to my brother) informed him that supplying my mother with a phone - might be a bad idea, as she might make "wild-calls". No doubt, if I were a resident there - I would be inclined to make a "wild-call" also. I'd be screaming, "Get me outta this damn place now!" Is this 1920, or 2020? Considering the high cost that my brother chose to fork over to Brookdale Beckett Meadows. (in a bid to make HIS life easier - not my mother's) - one would think convenient communication would be a priority. Wrong !! Do you let the phone ring 20 times or more when you call a friend, or family member, let alone the fire department, EMS, or Police??? The low priority which communication is given, to the residents of Brookdale Beckett Meadow's -- makes the "service" highly suspect. The place and its management - if not the entire nationwide "for-profit" business. While my mother was residing at Brookdale West Lake - only four months ago, she sounded sufficiently clear-minded when I would talk with her, every 1-2 days. Nevertheless, my brother (independently) chose to put her in Assisted Living at Brookdale Beckett Meadows. Since that time, I have been able to get through to her only one time. I have called at least 10 times. The last time I called - I was so irritated by the time it took for someone to answer the phone - that I imparted a little diatribe to the woman who answered. She got very defensive and talked over everything I said. I emailed the Wellness Director regarding my concerns about my mother getting: 1. A healthy diet - not hidden sugars and starches (every meal consisting of white flour this or that). Since I am overseas, I also expressed concern about her personal environment and living quarters. The Wellness Director emailed me back and stated he would send photos the next day. It has now been three weeks. No photos and no email to apologise or explain why. I wrote a long email to the director expressing how horrible it is for a Memory Assistance "service" to deprive residents of crucial information. They told my brother it was to prevent "wild-calls" to EMS. My mother NEVER made a wild call to EMS. She never pushed the button on her emergency assistance necklace either. That would be easy to do. They make up crazy stories to keep "control" Memory Assistance residents. This is highly unethical. A denial of residents' human rights. Fact: My mother was cognizant enough to engage me in conversation and talk rationally only a few months ago, but I am now suppose to believe that she is no longer capable of using a telephone? This situation highly suggests that my mother is deprived of her constitutional right to communicate freely AND privately - WHEN she wants to and "without" another person next to her (who would serve to intimidate her from stating what she might want to state otherwise). * Sending photos of a loved ones' room is extremely difficult for BBM; * AND getting a loved one on the phone at Memory Assistance is also; Whether one is a mile away - or five thousand miles away - communication with a loved one must be guaranteed to be quick and easy. My brother (the culprit who put her there) told me that - BBM suggested my mother not have a phone as she might make wild calls. She was talking rationally with me three months ago, but they conveniently label her to serve their own dangerously selfish interests. BBM's lack of straight forwardness (photos that were never sent after three weeks, and long distance phone calls that never get an answer when transferred to Memory Assistance -- would cause alarms to go off- if someone truly cared. However, BBM is evidently a poorly disguised dumping ground for unwanted family members. Watch for a not so very subtle "nod and wink" if you should be so heartless as to seek it. Great cultures are built on the concept of taking care of ones own parents - the way they took care of you when you required it -- NOT discarding them into the care of time-card punching strangers who: (1). Are not fully transparent and... (2). Show little level of accountability. If Memory Care (Assistance) was true to its name - residents would be allowed - encouraged to communicate freely -- anytime they wished to. Not doing so, isolating them - creates depression, anxiety, and denies them the level of communication with significant others that is highly essential to proper mental health (and on more technical terms neuro-plasticity). Do research the role of depression and anxiety on dementia. Any civil rights lawyers paying attention to this???Reviewed on SeniorAdvisor.com
I have to give 1 star to give a review otherwise it would be a ZERO. If you care for your loved ones do NOT consider this place. I brought my mom her almost 4 years ago and although we had some "moving" pains the Director and Health & Wellness Director work with us and made it a pleasant experience. However, since the new Director [name removed] and the Health & Wellness Director [name removed] have taken over it's been a complete nightmare. [Name removed] could care less about the residents and [name removed] only cares about how much more she can charge residents for services the don't deliver on. I have had many of calls & emails ignore by [name removed], and every time I have spoken to [name removed] my rates have increase, while my mothers care has decreased. They do have some staff members that are awesome & I know care very much for my mother but they are underpaid and very much underappreciated =(high turnover). The staff members that care the less & do the least amount of work seem to be held in the highest regard according to [name removed] & [name removed]. I recently put a camera in my mothers room to monitor the situation and after 1 week I can't stand it anymore, I have given my 30 day notice and am moving her to a new facility. It's a hard decision since she has dementia, she is comfortable in her environment and we had to pay a $2500. non refundable deposit but we can't ignore the gross neglect of her health. PLEASE, consider your decision carefully and IF you love you family member look elsewhere for future care. On the initial visit they will show you the best, but keep in mind you can put lipstick on a pig but in the end it's still a PIG. This is the WORST place for your loved ones!!!!
Response from Brookdale Beckett MeadowsApril 8, 2019
Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our Resident and Family Connection team.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.