Merrill Gardens at Woodstock

The facility very nice, however the care services were completely lacking. The first day our loved one moved in no one came to her room until the afternoon and that was after she pressed the help call button. We told them she needed help with her medication, they thought she could do it independently which resulted in her running out of her medicine way to quickly. The place is very nice and the people are nice, but the care was non existent.

Our family had an in person tour, and because of the restrictions we were not able to walk around the community. We were able to see some of the model rooms which were nice. The facility is very nice, but it is quite large so we thought it would be overwhelming for our loved one.

My Aunt was ready to move to assisted living life. This was the first place we saw. After seeing multiple other places , this is where she decided to move! It was bright, clean and very cheerful. All the residents seemed very happy there and they are so friendly. You cant walk down the hall with out saying many hellos to everyone you pass! The staff as well are so friendly and cheerful. My Aunt has only been there a little over a week and is so happy with her choice.

This place was great! My Aunt really liked it and what it had to offer. It was clean , bright and very cheerful. The one bedroom apartment was perfect for her needs.

i found out they are a bunch of RACISTS there from the NURSE [name removed] to all the WHITE STAFFS they treat you so poorly due to the colour of your skin the MD is like a puppet and doesnt have a say in anything that goes on there i know this because i am an example and most of my colleagues complained about same racists acts as well..

The level of care provided at this facility is decidedly subpar. Frequently care such as transport to meals, medication delivery, help with appointments, etc. are skipped or very late. Many of care givers are rude. Memory unit care is especially bad. Cost is very high relative to comparable facilities. Many billing problems. Food quality has substantially decreased.

Not assisted living. Just expensive apartments for seniors. Very poor care. Senior staff unresponsive and rude. Dangerous mismanagement of medication. Costly.

Our tour of Merrill Gardens was absolutely wonderful! Even my father, who is not "all-in" with this search, was impressed. Before [Removed] could come show us around, one of the residents came into the bistro to speak to us. She told us how much she enjoys the people and atmosphere of this community. My parents were not only impressed by the friendliness of the residents, but also with the spacious community area downstairs, the wide hallways upstairs, the inviting exercise room, the options of places downstairs to sit with friends (or alone), the light and open areas, and the details of the apartments. We looked at both one- and two-bedroom apartments and liked both. The details in this one year old building were so nice: textured walls in the hallway, nice colors, non-slip flooring in the apartment kitchen and bathroom, the high ceilings, and even a drawer in the kitchen that locked (for medicine?). [Removed] gave us a nice tour calling residents - and even a few pets - by name. She seemed to truly care about us and to understand what we're going through in this decision-making process. We appreciated the inviting atmosphere and the no-pressure tour. Merrill Gardens isn't a community that needs someone to "sell it." Its atmosphere, spaciousness, beauty and available services all take care of that without a word being spoken. When my parents are ready to make a move, I truly hope it will be Merrill Gardens of Woodstock.

I toured this facility while looking for a place for my parent’s. This is a newer facility and I really like them. The building itself looked really good and seemed to be very clean. The person who gave me the tour was nice and I liked her. However, it just wasn’t what we were looking for. I was looking for a facility that had cottages because I wanted to have their own place and have their independence. I would recommend other families to tour this community.

So far the best. This facility will make her feel like she has her own home.

Merrill Gardens at Woodstock was a lovely community. We really liked that she could have her dog come and live with her. We also liked that they had their cafeteria open for 12 hours for the residents. We really liked this community. She had to be evaluated and take a standardized test. I have shared some of the test questions they asked my mom to others and even they had difficulty with the answers.

This senior retirement home. Is a truly a five star facility,excellent food, programs, service and a beautiful place to live in. c B and D H

Community Relations Director [Removed] was very kind and accommodating in providing us with a tour on very short notice. The staff of Merrill Gardens is friendly and professional, the facility itself is beautiful and the cost was in line with our expectations. We are still reviewing our options for Dad's future living arrangements, but Merrill Gardens has set a standard that will be hard to beat.

Beautiful place, but clearly an independent facility, not assisted living. It felt like I was walking into a new hotel. My mother would have had to reside on the third floor. If there was an emergency, she wuld have to walk down the stairs. That's impossible for my mother who has Parkinsons. The director that spoke with us was very kind though.

Stopped by today at this beautiful property! [Removed] was amazing. They weren't even open yet and spent a lot of time with me. This community is amazing! A dream destination for sure! The apartments are actually all huge in size and the assisted living comes to you in your apartment. A little more money but I believe worth it.

Beautiful plans not ready soon enough