Arden Courts ProMedica Memory Care Austin

It was a little rocky start; however, it has worked out other than the visitation hours. The community is very tight with the visitation hours to visit our loved one, this is most likely due to the pandemic. The staff are very friendly and they remember the family's names. The head of nursing calls all the time to keep the family updated on our loved one. The meal times are consistent. There is always some type of activity and the community tries really hard to engage the residents in the activities. The residents are able to walk the community, and go outside to a courtyard to visit with family. This community is fully memory care.

After touring many fancy Alzheimer’s units we chose Arden Court. The home -like feeling from the building atmosphere to the staff was perfect. Many activities were offered to keep my husband occupied… no sitting in his room! Being a facility that only ares for Alzheimer’s and Dementia patients really makes a difference in the total patient care and attention . How fortunate we are to have caring facilities like Arden Court for our loved ones

I would highly recommend this community to others and already have. The nurses are great and there is someone there 24/7. The food was great. The staff is caring and compassionate and the staff is tenured and has been here for a long time.

We liked the layout of this facility and [name removed] was very helpful. The outdoor area was great and the ability to move about was good. It was very clean but the rooms had single beds and were a little compact.

We do think our loved one received good care at this community, and we believed they really cared about the residents. Our loved one loved the food, there was good portions and it was flavorful. Sometimes we did think they were short staffed. Memory care is not for the faint hearten, and just be realistic with your expectation and be vigilant towards your family members.

My client is up, dressed, clean and kept occupied at each of my visits. His room always clean, neat and tidy. Staff could not be more down to earth and approachable. Any concern I have had has been addressed professionally.

Was very impressed with the staff and facility. It seems to offer a well organized plan for care with well trained staff. The residents appeared peaceful and engaged.

Awesome caregivers!

Arden Courts is great. Excellent staff, several people have been there 12 years or more. The facility is well maintained. Caregivers are great with the residents. Activities are excellent.

I toured this community. There’s a nice walking path here that’s quite protected and safe. The facility itself, though, was smaller, older, and didn’t look as nice on the inside. The care sounded excellent but I didn’t think my Mom would be that comfortable living here. I felt like the person that took me on the tour was really knowledgeable about the facility and about dementia in general. Everyone seemed warm, welcoming, and caring. In terms of environment and care, it was nice. But the building itself just felt outdated and not as nice as I hoped it would be. I think they have everything you need and they’re probably the earliest, and best, experts in dementia care. They just weren’t the right place for my Mom.

My wife and I were caring for my sister and knew that the time was coming that we would require help. One day we stopped at Arden Courts and asked for some info. We were given a tour of the facility and introduced to many of the staff. Our first impression was great, The facility was clean and did not smell like a hospital, some of the residents were walking the halls, there is a outside walkway that they (if able) can use. All in all my wife and I had a good feeling and when the time came we chose Arden Courts. Looking back we know that we made the right decision. The staff is excellent, caring, polite and attentive. Daily activities include exercise and mind stimulation. The food is well balanced and very good...Yes, my wife and I have eaten here several times. We feel that my sister is safe and in good hands and would definitely recommend Arden Courts to anyone in need.

I just think that they are very good with my loved one.

I really like their approach at Arden Courts of Austin. They give residents their freedom. The facility itself is being remodeled right now. The staff there are very attentive. This is just exactly what I would expect for the kind of money we are paying. I have zero complaints about this facility.

Its a great place to put your loved one if they are experiencing dementia which mine is. They staff are really understanding and caring about the elderly and take it day by day. Their is a bunch of activities for them to play.

This place is run very professionally. The staff there is well trained and do a great job with all of the residents. Nancy, Lisa, Aba (sic?), and Teri who run the front office are very caring people. When I need advice on a particular situation, they have the answers. The numerous staff (will not name them all) are all excellent. They (Arden Cts.) do a good job of retention of employees. That is very important to me. My Dad (resident) likes the usual caretakers to keep feeling like there is continuity in his daily activities. Activities are where this place shines. Jane and Renee (sic?) run an excellent activity center. They always have something going on for the residents. I am there every day, and see the great job they do. The food here is better than any memory care unit I have been to. That would be about four different places in the same area. Keith, the main cook loves his job, and you can tell by the quality of food he servers. They often have family nights, which is a big party. We recently had a Thanksgiving meal/party that was excellent!!! I would recommend this place to anyone who is suffering from the HELL know as dementia. Truly a God send. Best place for an awful situation (dementia).

This place is run by pros! the only reason I give it a 4.5* is that it would be amost impossible to keep a place like that spotless. The staff there is excellent. The food is better than any other assisted living/mental care place I have been to. I give it high marks!

My niece tried the food and said it wasn’t very good, but I haven’t personally tried the food. The community is all very pleasant. They have nice outside areas. The parking is okay. The staff is friendly enough.

It’s good that it’s geared towards people with Alzheimer’s disease. They have activities geared towards helping to engage memory and mental stimulation. The best features are that it’s very clean and the staff is very friendly.

Overall they do a good job here. The facility itself is clean and well kept, and they've got a good variety of activities to keep all the residents engaged. The staff are all very friendly and professional. In particular we really liked the social worker, Lisa. She was so helpful during the whole process!