1-14 of 14 reviews
My anonymous - Child of resident/client
This is a nice community but they seem to be understaffed . There are not a lot of activities or things for the residents to do. The community is nice looking and is clean. The care and the activities are the main things lacking.
My review of Anthology of Grayslake anonymous - Toured community
Our family was able to do an in person tour, but it was in the evening so we did not see a lot of activities going on and there were still some restrictions. However we did get to see a lot of the community, but the value for cost was just a little higher than what we were looking for.
Not a place for Alzheimer care
Karen S - Child of resident/client
This is not a place that’s you should consider for a loved on. It has frequent staff turnover, no transparency in what is going on. Zero communication and dismissive and condescending administration. The staff seems to have no support , the memory care floor looks like its mostly empty and dark. No engagement or activities for the residents in memory care. My Mother would often have someone else’s clothes on even though we would inform the staff every time it happened. I would give it zero stars , doesn’t even rate a 1. We moved my Mom out as soon as we could, and I recommend anyone with a family member there do the same. I gave the staff 3 stars but not administration, they rate zero.
Mom Loves it anonymous - Loved one of resident/client
My mom really loves the community. She feels really well cared for. The dining room staff is very caring to the residents. In the dining room when we first moved my mom in they told us that it was open dining, open from 7am to 7pm but that is not the case in reality. They also told us on our tour that there was a bistro where they serve coffee and dessert and snacks and sandwiches and that it would be open all the time. It never opened it at all. One big disappointment is my mom really likes the exercise class but it is led by residents that aren’t trained and my mom got hurt using the weights.
Having some problems
Nancy - Loved one of resident/client
My parent has lived in this facility since it opened. For the most part, things have gone well. But there have been some real problems with communication with what is going on. Specifically, there have been many changes of staff that have gone unannounced, and details with my parent such as when showers have been given, if and when a flu shot was given, and a salon date that was desperately needed but didn’t happen before a family event. I would
love to say all is great, but struggling with this communication issue.
anonymous - Toured community
Nice community that is in its initial stages of operation. The one drawback is that there is no independent living, only assisted living.
anonymous - Toured community
Very nice. New. Unwillingly to really budge with cost. Didn't feel like they were willing to accommodate in any way either.
Very disappointed in this place!! anonymous - Loved one of resident/client
My dad was at this community for a short respite stay and I am not happy with how thing went for him. The first issue that I had was the staff. They had a ton of temps working in the memory care unit and none of them seemed to know what they where doing. The lady who is in charge of the memory care unit also was clueless when it came to organization. They always seemed to be short handed with not enough staff to care for the residents that they had. I had went to visit him at one point and he smelled horrible and they did not brush his dentures the entire time he was there. Another issue I had is I was looking for my dads wallet at one point and under the couch I had found different pills just left there and that is not right on so many levels. I feel like I was sold on the beauty of the property and not the care that they provide. They did not follow through on anything they promised and I would never recommend it to anyone.
I toured!! anonymous - Toured community
I also toured Traverse Living and it was my second choice. I went back and forth between this place and another community. This place was newer and seemed like it could work but there were not many people there. I was concerned about how she would fit in with a few residence there.
anonymous - Toured community
Nice & new but is assisted living only. My mother is more at the independent living stage.
Friendly Staff!! anonymous - Loved one of resident/client
I had a nice tour of this community and appreciated the staff and there time that they gave to my loved one and I. They where very polite and remained professional during our tour. They had an open floor plan that is easy to navigate through with lots of great amenities to all of the residents. I would defiantly recommend this place to anyone interested.
My Thought Of The Tour anonymous - Toured community
This is a brand new nice community. This community did not yet have enough staff to care for my mom's needs. The people I met were nice and I think once they are fully staffed it will be a nice community.
She's adapting... anonymous - Loved one of resident/client
The staff is helping her to participate in activities. They are very understanding and helping her to adjust. She's been know to say she likes the food. We chose Travanse Living because we like their philosophy. They believe that interactions with residents should be personalized because everyone is an individual. They also offer a active environment.
Mom's Care anonymous - Loved one of resident/client
I am happy for the care that my mom is getting here. The community is brand new and modern. My mom loves her room that is bright. The dining is and the meals are really nice and a good variety of meals. They have someone come in once a week to do her hair and that is something that she truly enjoys. We would recommend this community to others for great care.