Alden Courts and Gardens of Des Plaines

After more than 5 years of involvement with the residency of a loved one at Alden Garden of DesPlaines, I consider the experience with the Alden community to be exceptional from a consumer perspective. Management is always accessible and highly responsive to addressing issues on the few occasions when they arose. Nursing staff is very professional and responsive to medical needs, including timely administration of medications. They are exceptional in communicating the resident’s medical need or situation to appropriate physicians and their staff. CNA staff are reliable, responsive, and generally compassionate in dealings with residents. The low turnover of all staff is a big positive which permits adequate staffing at all times. The availability of social service staff and activities director along with a hair dresser weekly contribute greatly to quality of life for residents. Fact that cost to residents is more affordable than many less desirable facilities is an appreciated factor!

I could not be more pleased with the quality of care I get there. My father has dementia and does not hear well plus only speaks French. The staff gives care that allows me to feel safe where he is. I am always notified of anything going on. Top notch care.

Our family had an in person tour and it was a good tour but the unit that was available was just a little for our loved one

The staff at Alden Courts is personable, family like and attentive. The food is good and they offer a lot of daily activities. The community is very clean and I would recommend it.

My father has lived at Alden Gardens Assisted Living in Des Plaines for 2 years. We could not be happier with the care he receives. The director and her staff are very committed to their residents and we love that there is a nurse on duty 24/7.

Our mother has been a resident for two years and she tells everyone she loves her new home. As family, we are pleased with the quality of care she has received. The staff is attentive, caring, loving, upbeat and always friendly. The many scheduled activities offer opportunities for involvement. Cleanliness is always top notch. Food service is excellent. Alden gardens was a great choice!

My tour went well of this community. The experience was a nice one. The community looked well-kept. From what I saw everything was neat and tidy. The staff was kind and friendly. There were many factors that played into where to place my aunt for her needs. This is a nice community, but it wasn't the one for us.

I am very happy with them. They are the best. It's a nice looking community, and every has been very friendly and welcoming! The food is good. The staff is very good about attending to her needs and very receptive.

I would like to see more interaction from the care givers I sometimes think that it is just a job I think if maybe the would play music and not just have the TV on all the time

Sounds like a wonderful community. As levels decline pt is transferred out of the community and sent to SNF. Expensive.

I was only there about once a week but I never heard any complaints from the other family members. It was private pay and I didn't really get involved with the financial aspects of it but I thought they were pretty good. They were really responsive with any changes that we did want to make. It was her first experience with a nursing home and she went in with some issues so it wasn't like putting her in her normal environment but it wasn't noticeably difficult for her because of her dementia. They tried to include her in the activities for the residents but I don't think they were specifically geared for her because they weren't specifically memory care. She was not a permanent resident there, they were evaluating her to see if she could possibly be but because of her specific care needs she wasn't a good fit.

Nice place, good people, lacks IL and full nursing care. No space