Summit of Uptown

I went for a tour of the facility today with [name removed] and was very impressed. I was greeted by the lovely receptionist who knew my name right away! I was very welcomed from the get-go. The facility itself is extremely clean, well kept and everyone I encountered was very nice and welcoming. The rooms are spacious and have large windows that let in a lot of natural light, which is great. I met the chef and was able to see the menu selections which all sounded very good. It seems that there is a lot of opportunity for activity which is wonderful. [name removed] mentioned a casino outing and a Cubs game to name a few. How fun! The residents that were walking around and in the common areas all seemed to be enjoying themselves. The outdoor patio area with grill looked like a fun place to gather or host your family for a BBQ. Overall, it appeared to be a lovely place to call home!

It is a nice community. The highlight of the community would be the lower level staffing, everyone that worked for the Director of Nursing was fantastic. It would have been nice to have a check in list to make sure that everything was covered for care and acclimating my loved ones to the community. The laundry, changing of linens, housekeeping, apartment, all the meals, and utilities were covered in the monthly fee. They did a fantastic job at housekeeping and laundry. The care regimen could have been better communicated to the residents and the family. My loved ones weren't told how to sign up for assistance, or how to gain assistance. Once the staff saw that my loved ones needed assistance they were great at completing the task.

We are very happy with this community for our loved one. Everyone has been great at this community. Just like any other place this community is expensive. This is a nice small community for someone in assisted living. It is very comfortable and it is not overly glamorous or anything like that this community is very homey feeling. The healthcare director is fabulous. According to my mom who is very particular about her food the food is very good. The whole staff is great they are very friendly and efficient. Her room is always clean and my brother has had a lot of interactions and they have just been very good.

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience.

For whatever reason my relative’s review isn’t here for viewing. Isn’t this the purpose of this?! Don’t bring your loved ones here. The Summit has nothing to offer whatsoever for their residents. The Summit is only interested in making a sale and not about our loved ones well-being being, health and safety. Incompetent staff and building. Save yourself a trip and don’t waste your time,

I recently visited the Summit for my recently widowed mom; I was disappointed the moment I arrived. Horrible parking set-up. I had such a difficult time finding parking. I met with someone who had no idea what they were talking about, totally clueless and uninformed about seniors. The facility is ok, nothing special, apartments look old. This facility doesn’t have much to offer. Glad my visit was horrible at Summit which eventually led to me The Sheridan down the street.

This community has nothing to offer for your loved ones . I visited the Summit for my in-laws and I highly disappointed the moment I got there. Parking is horrible, there was literally no parking so I had to use Trader Joe’s parking lot. I met with someone in marketing who was much more concerned about making a sale instead of the needs of my in-laws, didn’t seem to have any care or compassion. I didn’t see any activities while I was touring. Apartments can certainly use an update, the only good thing about the Summit is the location. Look elsewhere for your loved ones.

The community is perfect for anyone, assisted living, or independent living. The location is great and there are restaurants and shopping around the community. I would recommend this community to others.

They have been doing their best to keep residents engaged during Covid-19. The location is great. The staff seems to really care about the residents. The room sizes are great, Large units. They have a storage closet in each unit. The layout of the community is good. The food is average, they do have a lot of menu options.

My mom is at Summit. While we are mostly happy with the facilities, the pictures of the garden are misrepresented here. There are very few (if any) flowers, and only a few scraggly bushes planted. The much promised garden in actuality is a big disappointment and not at all as pictured.

[Name removed] was very knowledgeable and Helpful by working to get Dad into independent living, w/ ala carte services, and not being satisfied with mandating assisted living. Complementary daytime chauffeur service to anywhere within 5 mile radius. This is an older building, the newer part ( assisted-living) was built 30 years ago. Being located in the middle of downtown Park Ridge is nice - easy access to nearby shops, the Pickwick Theater, and the park. [Name removed] spoke directly to Dad, not to me while ignoring Dad.

Residents were active and social and happy. Many well dressed residents! Dining area was beautiful and the Sunday brunch looked delicious. Common areas were nice. This facility is a converted hotel and is quite large in my opinion. It has had a couple renovations and is nice, however I still felt the vibe of a hotel as it relates to the residential floors. Rooms options varied. Saw many staff with residents, people greeting each other by name. The size of the facility and the number of places on different floors residents need to travel to engage in activities probably would not work for my family member, but doable for so many. Services and supports seem to be similar to other senior living options. [Name removed], who took me on the tour, showed such interest and compassion for my family member and provided me with tons of information about the facility and its support options.

My Mom has been here a while and she’s very happy. The staff is good to her and she likes the food. There are usually 2 entrees at night that she can choose from and she likes the variety that they provide. The staff has always been very cordial when speaking with anyone in our family and if there are any issues or if we have any questions, they always say how happy they are to help. The facility is kept really clean and housekeeping comes by every Thursday to change her bedding and clean the room for her. She’s actually bragged about how clean everything is kept. There are plenty of activities like game nights and she’s been able to socialize a lot and make some good friends. Everything really is going very well and she seems really at ease living here.

Great location. Staff was very helpful and clearly had a desire to work with me. Higher priced but very homey with many activities going on. Facility has all required on site having recently been upgraded. So Far I'm comparing this facility to all others.

This was a nice tour from the friendly staff. The community was clean and we liked the atmosphere. The menu looked appealing. They offer activities for the residents who are able to participate. We would suggest that others tour this community for the care that is available for a loved one.

When we toured Summit of Uptown, none of us liked it. The set up was horrible, they had the dining room all the way at the end of the hall they should have placed it in the center, there was room there. Also, they did not have an elevator, they had a lift which was horrendous. It was a combination of memory care and assisted living. They were more geared to the assisted living and the memory care seemed like a jail, it was not what we were looking for.