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Waterford at College View

4800 S 48th Street, Lincoln, NE 68516

7.0
Review score
21 reviews
Add review
7.0
Review score
21 reviews
5 star
42%
4 star
38%
3 star
10%
2 star
5%
1 star
5%
See all reviews
For more information about senior living options:
(866) 374-4058
Waterford at College View
Waterford at College View
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Anonymous
-
Family/friend
4.0
Review for Waterford at College View
The experience with the community is fine. We picked this community because of the location mainly. I would maybe recommend this community to other families.

About the facility
Waterford at College View

Waterford at College View in Lincoln, NE is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Waterford at College View
Waterford at College View

4800 S 48th Street, Lincoln, NE 68516

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7.0
Review score
21 reviews
7.0
Review score
21 reviews
5 star
42%
4 star
38%
3 star
10%
2 star
5%
1 star
5%
10
Review score
58 reviews
10
Review score
58 reviews
5 star
89%
4 star
9%
3 star
0%
2 star
0%
1 star
2%
9.5
Review score
30 reviews
9.5
Review score
30 reviews
5 star
90%
4 star
0%
3 star
7%
2 star
3%
1 star
0%
9.2
Review score
14 reviews
9.2
Review score
14 reviews
5 star
86%
4 star
14%
3 star
0%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Waterford at College View

7Review score21 reviews
7.0
Review score
21 reviews
5 star
42%
4 star
38%
3 star
10%
2 star
5%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Waterford at College View with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Waterford at College View has 21 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
4.3
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.2
A Place for Mom has scored Waterford at College View with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Waterford at College View has 21 reviews with an average "overall experience" of 4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Anonymous - Family/friend
Assisted Living
April 26, 2023
4.0
Verified Review
Review for Waterford at College View
The experience with the community is fine. We picked this community because of the location mainly. I would maybe recommend this community to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Waterford at College View
April 29, 2023
Thank you for your kind words. We love what we do.
anonymous - Family/friend
Memory Care
October 15, 2021
3.0
Verified Review
Understaffed
The rooms are extremely small. Cleaning isn't the best. They do need to clean the bathrooms more often. And I think they could use at least one more member on staff. They don't communicate the best. I came in one day to visit my loved one and saw him on a stretcher ready to go on the ambulance, and I didn't know anything about it. I had talked to them about 2-3 times earlier that day and asked them what was going to happen. They didn't even tell me they were going to take him anywhere. So I didn't know what was going on until almost after it happened. They do try. They just have more than they can handle as far as I can see. The director a lot of times is out because she has to attend to other communities in the group as well. They did provide a mattress and let us borrow a dresser, so we didn't have to buy those. And the cost was good.
Cleanliness
2
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
3.5
Value for Cost
5
LaVerna B - Family/friend
Assisted Living
June 3, 2021
4.0
Verified Review
I would recommend
We chose Waterford at College View because of the proximity as well as the value for the money, they are also a pet friendly facility. The room sizes here are sufficient, they are not super big but you are able to fit things in there. When the meals were being delivered, it was made off premise so they were cold and the meals were not seasoned. I think the overall friendliness of the place is good, but it was kind of hard to tell because of covid, I was never allowed to go inside and really get to know people. I would definitely recommend to others looking.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Activities
3
Meals & Dining
3
Value for Cost
4
Jan M - Toured community
Assisted Living
May 26, 2021
5.0
Verified Review
Our Tour Experience
Based on our tour, this was a great place, but very expensive. It was absolutely beautiful, and it would have been an option had we had the financing available.
anonymous - Toured community
Memory Care
February 5, 2019
1.0
If only I could give zero stars. This place has been a nightmare. I can only recommend that people stay away. It is the administrators, directors, and owner that deserve the low rating. Save yourself from grief, anxiety, stress, fear and frustration by not putting your Mom at The Waterford.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Waterford at College View
February 6, 2019
We apologize for the poor experience you have had at The Waterford. We always strive to do our best to provide excellent care for our residents and families, but understand that there are situations that arise that could cause our families frustration and stress. We have an open door policy and encourage our residents and their families to come to us with concerns.
anonymous - Toured community
Memory Care
September 7, 2017
5.0
Older of the 2' Waterford facilities, but well staffed with stable trained personnel. Facility is nice and secure.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
September 11, 2017
Thank you for taking the time to share a review about the Waterford at College View. We are always excited when visitors can share their experiences with others who may come and tour our community. Our College View location is a bit older, but we are constantly updating our campus to provide a warm, homelike atmosphere for our residents,
anonymous - Family/friend
Memory Care
March 28, 2017
5.0
Verified Review
Care for mom
We like the care that my mom is getting here . The community is always clean and taken care. The meals are appealing. They have alot of nice activities that are offered and she is always active and participating with the other residents. We are glad to know that she is getting excellent care for a great value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
April 12, 2017
It is great to know that you feel your mom is being well taken care of. We go to great lengths to make sure our residents know they are safe, respected and loved. Thank you for taking the time to share your experience with us. We are truly thankful to have the opportunity to care for your mom.
anonymous - Toured community
Memory Care
December 13, 2016
4.0
Verified Review
Clean and friendly!
My tour of the Waterford at College View went well, the place was very nice and clean. The staff member that took me around was very nice and knowledgeable. They did not offer me any of the meals. The reason I did not choose this community was because it was too much on the edge of town for me.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Waterford at College View
April 12, 2017
Thank you so much for taking time to visit our community. We pride ourselves on providing great customer service, so we are happy that your interaction with our staff was a pleasant one. We truly hope that you were able to find a community that was closer to where you wanted to live. Thanks again for taking the time to let us know about your experience.
anonymous - Toured community
Memory Care
November 4, 2016
2.0
Verified Review
Poor Staffing!
I had a scheduled tour of this community and when I had arrived for my appointment and rang the doorbell no one ever came to the door or let me in. I sat there for about five minutes and then decided to leave, it seemed very disorganized and my first not impression of the facility was not a good one.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Waterford at College View
April 12, 2017
We sincerely apologize for your bad experience and certainly understand the importance of making a good first impression. It is our intention to always provide the best service to our residents and to their guests. We are a secured facility, so it is possible that our visitors may wait for a short period of time while we are helping our residents. I do believe that if you had the opportunity to tour the facility you would have seen that our staff to resident ratio is actually one of the best in our industry. Thank you for taking the time to let us know about your experience, honest feedback helps us know the areas that we can improve upon.
Barb Oelschlager - Family/friend
Memory Care
March 8, 2016
5.0
Review of The Waterford At College View - Lincoln, Ne
I enjoy visiting with my mother at this center. She seems to be happy and well cared for. The staff are excellent and are very kind to my mother, they are always saying this is their home and we are all family. I love Mary Kay, and the way she is always there to listen and is so caring of your feelings. She is such a great asset to your center. There are too many girls to name so I will say someone did an excellent job on hiring such excellent staff! Keep up the good work...
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
March 31, 2016
Thank you for your heart felt comments. Mary K. is a big part of making College View feel like family. Thank you for your confidence in our team in caring for your mom.
anonymous - Family/friend
Memory Care
February 24, 2016
4.0
Verified Review
Communication From The Staff Is Great!
This was the best place we looked at from my sister and so far we like it. It is a very clean and nice looking community. I've an issue with the staff in regarding the fact my sister got the code to leave the community when I don't feel comfortable with her leaving with out someone with her, but that falls into the fact I need to make sure she is in the memory care part of the facility that is where she needs to be. I really impressed with the communication from the staff they have called me with any situation they have had with my sister and she can be difficult to handle at time. My sister does look a lot better since moving here and she feel like she is improving more. I would recommend this community it is a nice clean place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Waterford at College View
February 26, 2016
Thank you for your recommendation. We pride our selves with compassionate care for everyone that resides with us. I'm glad your sister is doing well. Thank you for the confidence in having us care for her.
Brian Dunnigan - Family/friend
Memory Care
February 21, 2016
5.0
Verified Review
Review of The Waterford At College View-Lincoln, Ne
The Waterford is an absolutely kind and caring community. We couldn't be more pleased on the care and loving support that we receive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
February 26, 2016
Thank you for your gracious comments. We strive to have high level of care from our compassionate team. Thanks for entrusting us with your family!
Paul Carlson - Family/friend
Memory Care
February 19, 2016
5.0
Review of The Waterford At College View-Lincoln, Ne
I would like to say that Eric does an excellent job interacting with the residents, their family, and staff. He goes out of his way to handle all situations in a professional and compassionate way. We are so glad that Alda is there because we know that she is receiving the best of care. Thank you to everyone at Waterford!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
March 31, 2016
Thank you for your time in giving your review. We are part of a larger family and want our residents to feel safe and cared for. Thank you for entrusting us.
Tim Shurr - Family/friend
Memory Care
February 16, 2016
5.0
Review of The Waterford At College View-Lincoln, Ne
Our mother has lived at The Waterford at College View for the past 3 years. We visit often and are confident that she is well cared for. The facility is clean and cheerful and the staff is always kind, dedicated, and professional.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
February 18, 2016
Thank you for your confidence in placing your mom with us. Our aim is to always do what's best for each of our residents as a part of our family. And, we have a great team to make that happen. Thank you!
anonymous - Family/friend
Memory Care
January 21, 2016
4.5
Waterford give great care.
My mother was in Waterford at college view and had wonderful care. When she was hospitalized and needed to have a higher level of care, the CEO, Eric, was truly awesome in helping us with new arrangements. I would recommend all Waterford facilities.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Waterford at College View
January 22, 2016
Thank you for your review. Eric does a great job of making sure our families are informed and involved when changes occur in the health status of one of our residents. I'm glad your mom was able to receive the care she needed. We place a high level of importance in the services we provide through our team. Thank you!
anonymous - Family/friend
Memory Care
August 26, 2015
3.0
Verified Review
A Great Experience
From what my significant other told me they were very friendly and went above and beyond and would very highly recommend them. It only needed a little maintenance on the outside, like painting and such. It was great experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Response from Waterford at College View
January 21, 2016
Thank you for your review. We aim to have the best customer service. Creating a home like community within the safest environment is our goal. Come visit us again. We've have done some major updating and upgrades over the last year. Thank you!
anonymous - Family/friend
Memory Care
July 22, 2015
5.0
Verified Review
So far things are going well.
So far things are going well. While I was there visiting I tried the food and it was wonderful. The director Eric Haider was very prompt and helpful, and is one of the things that really stands out about The Waterford.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Waterford at College View
January 21, 2016
Thank you for your review. Eric does everything he can to provide the highest customer service to our families. Our aim is to have our residents feel at home, and provide care and amenities so they are safe. Thank you!
Anonymous - Family/friend
Memory Care
August 11, 2014
3.5
Verified Review
Good Respite care available in Lincoln
Kind, flexible and ever-present owner. Clean facility. Attentive helpers.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3.5
Response from Waterford at College View
January 21, 2016
Thank you for your review. The Waterford Communities Assisted Living & Memory Care is locally owned and operated. We have a great team to give the best possible care for our residents and their families. Thank you!
Anonymous - Family/friend
Memory Care
July 29, 2014
3.5
Verified Review
The premises are clean and appear to ...
The premises are clean and appear to be maintained. Lots of porches and patios for the residents to enjoy. The building has a number touch pad for entry and exit which helps with residents who have a tendency to wander. Staff are caring and helpful to resident and family. The only negative I have seen so far is the size of the rooms. They are quite small making it very difficult to include personal furniture and decorations. Have utilized this facility for a shot period of time so will see how things go.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3.5
Activities
3.5
Response from Waterford at College View
January 21, 2016
Thank you for your review. We have a great team and we aim to make this feel like home, as far as possible, for our residents and their families. Our highest priority is their safety. Though it would be difficult to change the room size, it is intentional. We want residents to be together in our gathering areas and participating in activities, not in their apartment in front of a TV the whole time. Thank you.
Family Member - Family/friend
Memory Care
July 8, 2014
4.0
Verified Review
Overall they did pretty well.
Overall they did pretty well. In the common areas it's very clean, in the private areas sometimes they aren't able to keep up with the cleaning as quickly as I would like. They did offer some entertainment, they had bingo, and played games and things. There were no complaints about the meals. We chose them because they seemed very compassionate, and seemed to be driven more by, their patience rather than their bottom line. They were competitively priced, and it was a nice new clean building. Their company had just won, best employer for small businesses, in the city of Lincoln, rated by their employees.
Cleanliness
4
Friendliness
4.5
Value for Cost
5
Care Services
4
Activities
4
Response from Waterford at College View
January 22, 2016
Thank you for your review. I apologize you experienced an area that was not tidy. We place a high level of importance to keep all areas clean on a routine basis. We currently have a dedicated housekeeper which was different when you gave your review. Our focus is always centered on how to give the best and safest care for our residents. Our team does great at planning a variety of activities to involve as many residents as possible. Thank you.
Viewing 1-20 out of 21 reviews

Amenities
at Waterford at College View

Healthcare Services

  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • Vegetarian
  • Anytime Dining
  • Kosher

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost

Common areas

  • Meeting Room
  • Library
  • Indoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon

Recreational areas

  • Jacuzzi

Services

  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Activities On-site
  • Live Dance or Theater Performances
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Holiday Parties
  • Birthday Parties
  • Live Musical Performances
  • Activities Off-site
  • BBQs or Picnics

Neighborhoods
around Waterford at College View

See what the neighborhood has to offer and what’s nearby:
Waterford at College View in google map

Frequently Asked Questions
about Waterford at College View

Waterford at College View offers 1 Bedroom. Learn more.

A Place for Mom has scored Waterford at College View 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (402) 434-2680 to reach a resident at Waterford at College View.

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