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Urbandale Health Care Center

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4614 84th St, Urbandale, IA 50322

93 reviews
Add review
5 star
37%
4 star
40%
3 star
20%
2 star
2%
1 star
1%
See all reviews
For more information about senior living options:
(866) 374-4058
Urbandale Health Care Center
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anonymous
-
Family/friend
5.0
Review of Urbandale Health Care Center
I appreciate all the information that I was given when we put my mom in Urbandale. I have gotten a lot more information from the social worker from Urbandale, and the nurses call me if something happens. They keep me informed. My mom is impressed with every single person, she thinks they a

About the facility
Urbandale Health Care Center

Urbandale Health Care Center in Urbandale, IA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Urbandale Health Care Center

Healthcare Services

  • High Acuity Care

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Urbandale Health Care Center
Urbandale Health Care Center

4614 84th St, Urbandale, IA 50322

Independence Village of Waukee community entrance
Independence Village of Waukee

1650 SE Holiday Crest Circle, Waukee, IA 50263

Woodlands Creek Senior Living community exterior
Woodlands Creek Senior Living

12675 Woodlands Pkwy, Clive, IA 50325

MorningStar at Jordan Creek in-unit ktichen
MorningStar at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

Review score not available
9.6
Review score
127 reviews
9.6
Review score
127 reviews
5 star
65%
4 star
26%
3 star
6%
2 star
2%
1 star
1%
9.6
Review score
60 reviews
9.6
Review score
60 reviews
5 star
53%
4 star
32%
3 star
10%
2 star
3%
1 star
2%
9.3
Review score
20 reviews
9.3
Review score
20 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
Studio
--
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Urbandale Health Care Center

93 reviews
5 star
37%
4 star
40%
3 star
20%
2 star
2%
1 star
1%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Urbandale Health Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Urbandale Health Care Center has 93 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.1
Friendliness
4.1
Care Services
4.1
Staff
Meals & Dining
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Urbandale Health Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Urbandale Health Care Center has 93 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 93 reviews
anonymous - Family/friend
Nursing Home
November 27, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
I appreciate all the information that I was given when we put my mom in Urbandale. I have gotten a lot more information from the social worker from Urbandale, and the nurses call me if something happens. They keep me informed. My mom is impressed with every single person, she thinks they are very nice. I think they are very skilled in what they do. I have already recommended Urbandale to several people that I know.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
November 27, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
I do not have any problems so far. The therapists have worked with my loved one. He is acting a whole better working with the therapy. I have a meeting this afternoon about goals and we hope to get what they expect from him. I think they are really going to be good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
November 27, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
The staff is great. I would recommend Urbandale Health Care Center to a friend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
November 27, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
The physical therapy is great! The nurses do the best they can, and the facility is clean. They are meeting my loved one's needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 27, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
Urbandale is a good place. I have only seen good things there. I like the people there, they're friendly. The residents are also friendly. I would recommend them to a friend, that's how much I like it there.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
November 27, 2019
3.0
Verified Review
Review of Urbandale Health Care Center
The experience with Urbandale has been okay. The staff has been very friendly and the therapy is good. Sometimes the staff could be better about emptying the commode. We sometimes have to wait hours for it to be changed out. They take care of it but it would be nice it was more often.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
November 27, 2019
3.0
Verified Review
Review of Urbandale Health Care Center
The people are very nice.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
September 6, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
The rehab therapists seem to be working with her and meeting her concerns. They all seem to be very nice. They don't degrade you or talk down to you. When you buzz, they come right away. They listen to her concerns. The staff is friendly. The nurses are always there. When my mom needs medication, they give it to her. I haven't noticed any dirtiness. The breakfasts are good, but lunch and dinner tend to be bad. The food isn't the greatest. It's alright. If you find a nurse, they'll take time to talk to you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
September 6, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
I certainly would recommend the facility! All of the staff has been great. They are keeping her room clean. The meals are very good!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
September 6, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
Overall, our experience has been so great! The communication has been kind of difficult in terms of trying to get information and knowing who to go to for what.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
September 6, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
We had such a great experience at Urbandale! One thing I would like to mention is that the air conditioning unit is broken. Even just as a visitor it is very hot. My loved one has mentioned that the meals are not great. She just isn't liking the overall quality of the food.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
August 8, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
We like this place. Most of the rehab therapists I've met are very good and very patient and try to do the very best they can for my loved one. The staff was very attentive. A few of the staff were not friendly. The food is good. He said their food tasted like mine. At first, they weren't so good at talking to me. It seemed like they didn't want to bother me with the problems. I let them know they can call me and they've been much better since.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
August 8, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
I think overall care has been good. They've made accommodations for my loved one. The nurses seem to be very attentive. I haven't found anything that would raise a concern about the cleanliness. She said the food was delicious. The only concern is that they said that they don't accommodate special diets. The contact I have had with them has been clear and concise.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
August 8, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
Overall, we had a great experience at Urbandale!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
August 8, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
The rehab therapists were very good. The care was very good. I think the staff friendliness was good. The nursing care was average for the industry. The cleanliness was average. My loved one was satisfied with the food. Communication was average, maybe a little weak. Their communication with her is good. I don't think they have time for communication with people like me, the family members.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
August 8, 2019
4.0
Verified Review
Review of Urbandale Health Care Center
Overall, it seems like a great experience. It was a little warm in the common areas. One of her nurses who helped us when we were leaving, she seemed to be really tight with my mom. Her room was very nice. The first few days my mom was there, she didn't understand that she had to press the call button and nobody told her that until the 3rd day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Nursing Home
August 8, 2019
3.0
Verified Review
Review of Urbandale Health Care Center
I wouldn't recommend sending anyone there. There are so many things wrong with it. I had to get her out of there. There's no individual staff in the room. Some of the people are nice, but it was so depressing. The facility was dismal and old.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
August 8, 2019
3.0
Verified Review
Review of Urbandale Health Care Center
Overall, we had an okay experience at Urbandale.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
August 8, 2019
3.0
Verified Review
Review of Urbandale Health Care Center
My loved one needed more rehab. The aides were really good and they came when needed. They do not have enough to tend to the number of patients. The staff come and show support and concern. They are very friendly people. She got a medical condition while she was there. The nurses should be washing their hands even though they wear gloves. They did not clean her sheets and leave dirty towels on the floor. My mom did not have any problems with the meals. We would have to constantly ask them what is going on.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Nursing Home
August 8, 2019
5.0
Verified Review
Review of Urbandale Health Care Center
What they have done I have been pleased with. When my loved one called she mentioned that she is happy with her therapy services. The times I visited I thought about what I saw everything clean and orderly. The hallways were not cluttered with anything. She's a little fussy when it comes to the meals. To me, the meals are adequate. The communication was very helpful. They called me a couple of times for different reasons the communication has been excellent!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 93 reviews

Neighborhoods
around Urbandale Health Care Center

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Frequently Asked Questions
about Urbandale Health Care Center

Call (515) 200-5485 to reach a resident at Urbandale Health Care Center.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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