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Towne Centre

7250 Arthur Blvd, Merrillville, IN 46410

1.0
Review score
48 reviews
Add review
1.0
Review score
48 reviews
5 star
51%
4 star
31%
3 star
10%
2 star
2%
1 star
6%
See all reviews
For more information about senior living options:
(866) 374-4058
Towne Centre
Towne Centre
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Alison S
-
Family/friend
5.0
Good place for loved ones
The staff members there have been great, and our loved one is very happy with the meals. Sometimes it is hard for our loved one to participate in the activities but they have a lot of things to do. The staff have kept up really good communication with our family as well., and the value for

About the facility
Towne Centre

Be the center of attention at Towne Centre, in Merrillville, Indiana, where weekly socials, exercise programs, clubs, and games help residents get the most out of life. Experience the best in independent living, memory care, and assisted living services here at Towne Centre. Our goal is to enrich the lives of residents by creating a vibrant community, centered on whole-person wellness.

We strive to support residents physically, mentally, spiritually, and emotionally through our convenient on-site amenities and services. Towne Centre is close to multiple hospitals, clinics, and pharmacies within a five-mile radius. From our convenient locale to our great on-site amenities and services, we have what you need to live healthy and comfortable.

Community Services and Amenities

Towne Centre promotes a continuum of care, so you can age in place comfortably knowing our care services will evolve with your needs. Our caring and professional staff provides a helping hand for residents who may appreciate assistance with activities of daily living. We also aim to support your independence to go out and about and explore the many shopping, dining, and entertainment options that Merrillville has to offer. Services onsite include such things as meals, nutritional counseling, a variety of therapies, continence care, ongoing...

Read more

Senior living options offered

Assisted Living

Memory Care

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Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Towne Centre

1Review score48 reviews
1.0
Review score
48 reviews
5 star
51%
4 star
31%
3 star
10%
2 star
2%
1 star
6%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Towne Centre with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Towne Centre has 48 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.2
Care Services
4.0
Staff
3.5
Meals & Dining
3.3
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Towne Centre with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Towne Centre has 48 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
J.B - Industry reviewer
Assisted Living
May 23, 2023
1.0
I would give them 0 if possible....
I came in & out of towne center for work & honestly they are one of the worst at patient care. The nurses are lazy, don't care and don't know anything. Most days it looked like there were plenty of Aids but residents still weren't receiving adequate care. & Then I found out alot of the Aids werent even state certified to work. While in the building i personal wittinessed: *The CNAs are rude/ harsh when talking residents * CNA ignore call lights, * Residents dont smell/ look like they are being takencare of properly * Never any Nursing help in dinning room (very unsafe) & alot of residents need help eatting, cutting up food, opening condiments, sugar packs stuff like that the kitchen staff wuldnt do it most times because they were always short staffed. I know it is one of the cheaper Nursing homes in the area but I wouldn't place my loved one here.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
3
Cathy B - Family/friend
Assisted Living
November 2, 2021
2.0
My Review
Many days that I went to visit I had to clean my mom up and change her clothes also her bedding. My mom needed more then they provided. I was disappointed.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
2
Debbie B - Toured community
Assisted Living
September 16, 2021
3.0
Verified Review
My tour review
The facility seemed nice but it seemed like a maze and I felt like my loved one would get lost going from one place to another. I just felt like this community was to big.
Alison S - Family/friend
Assisted Living
September 15, 2021
5.0
Verified Review
Good place for loved ones
The staff members there have been great, and our loved one is very happy with the meals. Sometimes it is hard for our loved one to participate in the activities but they have a lot of things to do. The staff have kept up really good communication with our family as well., and the value for cost is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 22, 2021
3.5
Verified Review
My Thoughts
The community is affordable. Some of the staff are great to work with. The food is pretty good, the only downfall is the fruit is all canned along with a lot of the vegetables. Some of the activities they have to offer include: daily exercise classes, games, movies, and more for the residents to participate in.
Cleanliness
5
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
4
A E - Family/friend
Assisted Living
July 8, 2021
4.5
Verified Review
Come See For Yourself, Towne Center
The community seems to be very clean, and you don't smell anything when you walk in. There are a lot of activities for the residents. The staff encourage the residents to participate. There is always music playing at all times. The common area is big with lots of tables and places to sit. The nurses stations aren't typical, it's situated differently and better than the usual station. It feels more like a hotel or home.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
4.5
anonymous - Family/friend
Assisted Living
June 16, 2021
5.0
Verified Review
I wish his health had allowed him to stay there longer.
Overall, I think it was a great place. There was always somebody there to answer the phone, which I really liked. They were very pleasant. You can tell people liked their jobs, which really sets a nice tone for the culture. I would highly recommend them. My only frustration was communication with the nursing staff could have been better. They didn't always return calls right away, to myself as his caregiver or to other medical facilities. Sometimes it took a couple of days. Activities looked really interesting and fun. They really offered a lot, just some of the activities were not currently ongoing due to Covid. There were lots of little sitting areas to go and read. The entryway was a very spacious, three-story atrium, so it was very bright when you walked in. I was pleasantly surprised that it was the most reasonable of all the facilities I looked at.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Activities
5
Value for Cost
5
Marilyn K - Family/friend
Memory Care
February 16, 2021
4.0
Verified Review
Highly recommend
We chose Towne Centre because of the convenient location and the value for the money. We also knew people who have been here as well and had good experiences. His room was adequate for what his needs were. Overall, it was a pleasant, comfortable facility and I would recommend them.
Cleanliness
5
Friendliness
4
Care Services
5
Value for Cost
5
Lourdes Flores - Family/friend
Memory Care
November 6, 2020
5.0
Verified Review
Review of Towne Centre
My daughters viewed it and enjoyed it best compared to other facilities. All employees are friendly and helpful. [name removed] is the head secretary and knows all the answers. Towne Centre has many cities and theater. The residents can wash and dry their own clothes. The housekeepers are doing a good job and [name removed] is our director. He is very professional.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Fred Albed - Resident/client
Memory Care
November 6, 2020
4.0
Verified Review
Review of Towne Centre
My wife and I are very comfortable.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Donna Coleman - Family/friend
Memory Care
August 29, 2020
5.0
Verified Review
Great place
My mother is in a one bedroom in the Memory Care area. She has received excellent care. We are so thankful she is being cared for in this facility. She loves the food and the staff. Thank you TC!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 22, 2020
3.0
Verified Review
They have both good and bad aspects.
You have to keep a close eye to make sure your loved one is being taken care of. We do not use their caregivers we bring in our own because we do not trust their caregivers. My sister and I go every day to visit. We have been there in the evening to visit my uncle in memory care and there was no one to let us out of the unit. They cleaned my grandmother's room one time and things were missing from her room. My Grandmother was told she could apply for VA benefits, we applied with the gentleman they gave us would help us free of charge. He wanted a donation in the amount she would be getting per month. He dropped the ball and he stopped working on it because we did not give the donation. He would not give us the password so we could complete the application. His name and information is still being given out by the community. The residence are wonderful and the place is clean.
Cleanliness
5
Friendliness
3
Value for Cost
3
Care Services
3
Activities
4
Mary - Family/friend
Memory Care
July 9, 2020
5.0
Verified Review
Caring community
Just like at any other place, you have to be involved with the care. The staff is proactive and brings issues to me as well. The food is great. My mother in law is in the memory care, room sizes and layout are good. They have a non secured garden for memory care residents. They have a new director that has been very helpful.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
Annette Lippie - Family/friend
Memory Care
August 8, 2019
5.0
Straight to be at Town Center
I am happy to have found Town Center. My mother feels very comfortable there and I can visit her anytime being only 5 minutes away. She is involved in all the activities and goes to her three meals a day in the beautiful dining room. The staff is very helpful to anyone that comes in the front door. The place is very cheerly decorated at all times. She gets her room cleaned once a week and they do anything you want them to do. They do your laundry they clean your room they help you with any of your needs. I would recommend Town Center to any person wanting to get their parent into a healthful setting.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 25, 2019
5.0
Really nice experience with the director! She was very helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 17, 2019
5.0
I toured this facility years ago for my mom. It is quite a beautiful facility and the woman who walked me through was very thorough and helpful. It is rather a large facility and far from our house, so I opted not to place my mom there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 15, 2019
2.5
Bad first impression
Went to look into this place for my parent. The section for residents who don't have a lot of money reeked of urine. If you have money, they make the effort to clean.
Cleanliness
1
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
anonymous - Family/friend
Memory Care
January 5, 2019
0.5
Never send your loved ones here!!
If I could give them a 0 I would. My father was in assisted living & was abused by staff. I have pictures taken in the ER that I wish I could post on here. His whole torso was covered in bruising that no staff could explain nor was it on their documentation. He came to this facility able to walk 2 flights of stairs & down the street with a cane. They never walked him & he had Parkinson's disease. He was in a wheelchair within a month, his depends were soaked all the time. He was sent to the ER for a "psychiatric eval" when he pushed an aide for the second time. I was told by the ER physician they just wanted him out of the facility. Their was a couple nice nurses but most were lazy & don't care about the patients. When I demanded his medical records, I was told it would take days & I told them no, I was waiting for them. I didn't want them to have a chance to change charting. I was told by the lazy new nurse that she would call the police on me. My father passed away within 3 months of being there. He has been gone over a year & I still can't forgive myself for placing him in this terrible facility. They should be shut down.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
kim moline - Family/friend
Memory Care
November 14, 2018
4.0
Verified Review
The good and bad
Although they do not offer many of the services you would expect (e.g. prescription drug help) she is quite pleased with the accommodations. She does not like the kitchen but rarely uses it since she has a kitchen of her own. Also, plenty of activities even if she doesn't utilize them.
Cleanliness
4.5
Friendliness
4
Value for Cost
4
Care Services
3
Activities
4.5
anonymous - Toured community
Memory Care
September 2, 2018
4.0
We looked at all of these options and thought all were nice; however, we felt The Meadows Memory Care was the best option for Mom. The Meadows was part of the Towne Centre Senior Living Option. Thank you for your help in finding a new home for Mom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 48 reviews

Amenities
at Towne Centre

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Anytime Dining
  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • No Sugar

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Meeting Room
  • Library
  • Indoor Atrium
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Arts and Crafts Center
  • Billiards Lounge
  • Movie or Theater Room
  • Golf Course or Putting Green

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Karaoke
  • Activities On-site
  • Devotional Activities On-Site
  • Stretching Classes
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Musical Performances
  • Activities Off-site
  • Dances

Neighborhoods
around Towne Centre

See what the neighborhood has to offer and what’s nearby:
Towne Centre in google map

Frequently Asked Questions
about Towne Centre

Towne Centre offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Towne Centre 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (219) 736-2900 to reach a resident at Towne Centre.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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