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The Vistas Fox Valley

1599 N. Farnsworth, Aurora, IL 60505

15 reviews
Add review
5 star
40%
4 star
13%
3 star
7%
2 star
13%
1 star
27%
See all reviews
6.0
Review score
11195 reviews
19231 facilities
For more information about senior living options:
(866) 374-4058
The Vistas Fox Valley
The Vistas Fox Valley
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anonymous
-
Family/friend
4.5
Feel really comfortable
The staff here are amazing ! Down to earth and friendly... You have access to both Directors as they give you their cell phone numbers. I had to contact one of them at night and she responded back to me right away. I appreciate the comfortable surroundings and my dad enjoys the food. Great

About the facility
The Vistas Fox Valley

The Vistas Fox Valley in Aurora, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Compare

The Vistas Fox Valley
The Vistas Fox Valley

1599 N. Farnsworth, Aurora, IL 60505

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301 Weston Ave, Aurora, IL 60505

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Sunnymere

925 Sixth Avenue, Aurora, IL 60505

Review score not available
8.8
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8.8
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57%
4 star
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0%
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8.4
Review score
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8.4
Review score
24 reviews
5 star
50%
4 star
33%
3 star
17%
2 star
0%
1 star
0%
8.0
Review score
30 reviews
8.0
Review score
30 reviews
5 star
57%
4 star
23%
3 star
13%
2 star
7%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Vistas Fox Valley

15 reviews
5 star
40%
4 star
13%
3 star
7%
2 star
13%
1 star
27%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Vistas Fox Valley with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Vistas Fox Valley has 15 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.2
Friendliness
3.1
Care Services
3.1
Staff
1.0
Meals & Dining
1.0
Activities
3.2
Value for Cost
3.1
A Place for Mom has scored The Vistas Fox Valley with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Vistas Fox Valley has 15 reviews with an average "overall experience" of 3.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Doe - Resident/client
Assisted Living
July 13, 2021
1.0
No, no, no
Dirty rooms, old building, cna's standing around on phones ignoring residents. Office management never available or never have any idea of what you're talking about. Food used to be good but lately is very disgusting. ALL kinds of people mixed in here. Crazy, street people, lots of stealing. Dont put a loved one in here unless you hate them!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
1
Concerned Person - Family/friend
Assisted Living
December 28, 2018
0.5
Truth from People that Lived here
Honestly this place is not for you. The staff are always leaving and no one knows when or where your CNA is. Call wait times are insanely long. The food is not of the best quality. The clients are given 90 a month for expenses. They end up using this to cover cost insurance doesn't. They are harrassed into applying for Link which is used to offset kitchen costs. Surprisingly this is totally legal. No one pays the same but everyone receive the same room unless it's a double. Those people pay more. The staff try their best but are often mistreated or yelled at by management. Promises are made but never kept. Please do your research about these places. Slips and falls are very chronic. No one here is above an LPN. The elevators have constant issues. The turnover rate is terrible. Ask a resident alone away from staff if they are happy. Smoking is forbidden but happens in rooms all the time. People w Dementia are mixed on the same floor as people with Psychiatric issues. I beg you please ask to see state logs on places before you settle. Do not believe everything you see. Also find out the number for Senior Care and double check the legal system.
Cleanliness
2
Friendliness
1
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
November 30, 2018
4.5
Feel really comfortable
The staff here are amazing ! Down to earth and friendly... You have access to both Directors as they give you their cell phone numbers. I had to contact one of them at night and she responded back to me right away. I appreciate the comfortable surroundings and my dad enjoys the food. Great place.
Cleanliness
4
Friendliness
4
Value for Cost
4.5
Care Services
4
Activities
3.5
anonymous - Family/friend
Assisted Living
January 19, 2018
1.5
Lack of concern for residents
Staffing is an issue and never consistent. Care of residents is subpar as a result of staffing I.e. laundry not done, cleaning of rooms is infrequent, etc. Only a few employees show they care.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Assisted Living
January 16, 2018
0.5
A very traumatic experience for our mother
We placed our mother at The Vistas because they would allow her to keep her cat. Based on her experience and on our observations, we would NOT recommend this very business-minded supported living program unless very close and regular monitoring of the placed resident is carried out by a team of family, friends and advocates. With exception of a receptionist and few inconsistent responses to basic concerns by the director and associates, overall, our questions and suggestions to work with us to better support our mother were not considered in a consistent or caring manner. Management and staff generally seemed unconcerned, dismissive and lacked attention to detail. Reasonable responsiveness in areas of medical, daily life skill retention and quality of life support issues were not carried out. For example, call buttons when rarely pushed were not responded to in a reasonably timely manner and during a visit, one time taking 45 minutes for a CNA to respond. Our mother reported being yelled at a couple of times by staff for not being up, or being too slow to take medications. During visits, we frequently found medication that was to be administered to our mother clearly in tact and on the floor or under furniture. This was reported several times. Management demonstrated a base business, dollars and cents demeanor. Resident accounting staff did not at all appear to utilize best practices. At best, they appeared unorganized as they made extremely contradicting statements within short spans of time when asked about our mom's account. Mother passed within months of moving to The Vistas of Fox Valley. We were provided a 14 day window to clear out all of her personal belongings, which we did well before the final date, leaving her room much more clean than when she moved in. During the final clearing and cleaning phase, a management representative walked in without as much as a knock, and matter of factly stated that her bed and TV were theirs, and nothing more. This was completely untrue and we were required to prove it, which we did. This is only one example of the standard and insensitive communication style at The Vistas of Fox Valley.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
June 27, 2017
5.0
Verified Review
Nice stay!
Everything is going just fine! The staff do what they can to make my father feel comfortable, and the facility looks very nice. We visited other facilities, but this seemed to be the best one! We are very pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jmc - Family/friend
Assisted Living
June 18, 2017
5.0
Verified Review
Thank you !
My father's medical needs became to hard for him and I to manage but he enjoys living independently. The staff takes wonderful care of him and helps in every aspect, but he still has his freedoms and privacy!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
March 21, 2017
5.0
Verified Review
I Toured My Options
At that time I was gathering prices, they were more expensive and the nursing side had extra cost. Everything was fine from what I observed with the cleanliness and the resident care. The woman who gave me the tour and she did a very good job.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
February 11, 2017
0.5
Worst decision ever
This place is horrible! I wish I could give it 0 stars. My family member was living here and everything from the cleanliness to the food were terrible. All the people living here just sit around doing nothing. The nurses and aids were fine but the management staff are terrible people with big attitudes who seem to never be available or are never there.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
January 5, 2017
3.0
Verified Review
A Temporary Stay
So far it has gone so good. I need a place for my dad in the area for a short time. He is ready to leave the assistance living, they good staff while he was there. After assessing him they were willing and open to take him in for the short time. The person I met with was fine but when your coming in and moving there was not a lot of welcoming. They can have things coordinated.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Assisted Living
December 13, 2016
2.0
Buildings are not connected. ALF was very plain & basic.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Assisted Living
August 24, 2016
5.0
Verified Review
Highly Recommended!!
One thing that i love about the community is the perfect location it's in. The place has been updated and it looks great. The staff is very friendly and communicate very well. My aunt has mentioned that the meals are good and they make her what she likes from the menu. Most importantly she is in a place where she feels safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
July 12, 2016
4.0
Verified Review
My Mother Is Receiving Great Care Here
I know my mother is safe and receiving great care here at this community. They are caring for her and her needs very well. The staff is very good, they are very helpful and attentive.It is a well maintained community, her room and the facility is nice and clean. She is trying a few activities, they offer many for her to choose from. The staff is always willing to help. I've had a few meals and the food is good. This is a community I would recommend.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Assisted Living
March 8, 2016
4.0
Review of Aurora Supportive Living - Aurora, IL
My mom has lived here for almost 4 years. I think its an older building but well taken care of. She is extremely happy here - she loves her room or apartment and loves the staff. She also really enjoys the activities (bingo shopping trips dinner trips shows). I have been very pleased with how well the staff gets back to me and whenever I have a question or request it has always been responded to. There is a resident head nurse and nursing staff that is always available if needed. I sleep easier knowing my mom is well cared for and happy. I recommend Aurora Supportive Living The Vistas. Please feel free to contact me with questions.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
February 24, 2016
5.0
Verified Review
Very helpful Staff
Things are going great since my aunt moved into The Vistas she is really liking it so far. The place is very clean and looks super nice . The staff is great they are really helpful with everything. They answered all my question and any concerns I had regarding my aunt and her needs. I have already recommend this community to my friends and family, we are happy with our choice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-15 out of 15 reviews

Amenities
at The Vistas Fox Valley

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Languages spoken

  • Spanish

Activities

  • Activities On-site
  • Devotional Activities Offsite
  • Activities Off-site
  • Devotional Activities On-Site

Neighborhoods
around The Vistas Fox Valley

See what the neighborhood has to offer and what’s nearby:
The Vistas Fox Valley in google map

Frequently Asked Questions
about The Vistas Fox Valley

The Vistas Fox Valley offers Studio and 1 Bedroom. Learn more.

Call (630) 898-9400 to reach a resident at The Vistas Fox Valley.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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